Frequently Asked Questions
Remote Sources & Content Federation
What is a Remote Source in Hygraph?
A Remote Source in Hygraph is a custom resolver entry point for your schema that allows you to source data from external third-party web services. It accepts field values from other Hygraph fields as arguments, enabling you to combine content from different systems (such as e-commerce platforms, Github, or custom backends) into a single GraphQL API. Learn more.
How does Hygraph's Content Federation work with Remote Sources?
Content Federation in Hygraph lets you add content from other systems and sources to the Hygraph API without migrating the content itself. By configuring Remote Sources, you can create a unified GraphQL API that delivers data from multiple sources, streamlining content delivery for front-end developers and downstream applications. Read about Content Federation.
What are Remote Fields and Top-level Remote Fields in Hygraph?
Remote Fields are fields inside a Hygraph model that connect specific remote data to an entry of that model, always related to a single Remote Source and custom type. Top-level Remote Fields are used in the Query system model to fetch remote data outside the context of a regular model, allowing you to deliver external data alongside Hygraph data to your frontend. Learn more about Remote Fields.
Can I enrich my Hygraph models with data from external sources?
Yes, you can use Remote Sources to add Remote Fields to your schema at the model level, enriching your data with information from external systems. This enables you to build data-rich applications by combining internal and external content seamlessly.
What are some practical use cases for Remote Sources in Hygraph?
Remote Sources are ideal when migrating content into the CMS isn't possible or desirable. Common use cases include integrating e-commerce product data (like price or availability), content from vendors such as Github or IMDB, and legacy system data that can't be easily migrated. This approach allows you to create a single API for all your content needs.
How do Remote Sources improve flexibility for front-end developers?
By enabling a single GraphQL API that aggregates data from multiple sources, Remote Sources provide front-end developers with a unified endpoint for all content, reducing the need for multiple API requests and simplifying application development.
What is a Custom Type in the context of Remote Sources?
A Custom Type is a GraphQL type used for content coming from a Remote Source. For RESTful Remote Sources, custom types must be defined explicitly using SDL for all URL paths to be queried. For GraphQL Remote Sources, custom types are auto-generated via introspection.
How do Custom Input Types work with Remote Sources?
Custom Input Types are specific GraphQL types used to define input parameters for queries to Remote Sources, allowing you to pass arguments and filter data from external systems.
Can I use both RESTful and GraphQL APIs as Remote Sources?
Yes, Hygraph supports both RESTful and GraphQL APIs as Remote Sources. You can configure endpoints from various systems, such as Github (RESTful) or Hasura (GraphQL), to fetch and combine data within your Hygraph schema.
How do I configure a Remote Source in Hygraph?
To configure a Remote Source, you define the base URL and specify the endpoints and custom types for the data you want to fetch. Detailed steps are available in the Remote Source configuration guide.
What troubleshooting resources are available for Remote Sources?
Hygraph provides a dedicated troubleshooting guide for Remote Sources, covering common issues and solutions. Access it at Remote Sources Troubleshooting.
Are there examples of using Remote Sources in Hygraph?
Yes, Hygraph offers practical examples for integrating Remote Sources, including sample configurations and queries. Explore these at Remote Data Examples.
How does Hygraph handle data from legacy systems?
Hygraph's Remote Sources allow you to integrate data from legacy systems that can't be easily migrated, providing a unified API for both legacy and modern content sources.
Can I use Remote Sources to fetch data unrelated to Hygraph?
Yes, Top-level Remote Fields enable you to fetch remote data unrelated to Hygraph models, which can be consumed by your frontend alongside Hygraph data.
What is the difference between Remote Field and Top-level Remote Field?
Remote Fields are tied to specific models and entries, enriching those entries with external data. Top-level Remote Fields are part of the Query system model and fetch data outside the context of regular models, useful for delivering external data to your frontend.
How does Hygraph combine custom types from Remote Sources with its own schema?
Hygraph merges custom types from Remote Sources with its auto-generated types to create a single schema, enabling seamless querying of both internal and external content.
What systems can be used as Remote Sources in Hygraph?
Any system or product that exposes a RESTful or GraphQL API can be used as a Remote Source in Hygraph. Examples include Github, Shopify, Hasura, or custom backend applications.
How do I add remote data to my Hygraph model?
You can add remote data to your Hygraph model by configuring Remote Fields that fetch data from your defined Remote Sources. Step-by-step instructions are available in the Remote Content guide.
Can Remote Sources be used for microservices architectures?
Yes, Remote Sources are well-suited for microservices architectures, allowing you to pair existing services with new microservices and build user-friendly applications with a single content entry point.
Is there a limit to the number of Remote Sources I can configure?
The number of Remote Sources you can configure may depend on your Hygraph plan. For details on limits and pricing, refer to Hygraph's pricing page.
Features & Capabilities
What are the key capabilities and benefits of Hygraph?
Hygraph offers GraphQL-native architecture, content federation, scalability, enterprise-grade security, user-friendly tools, Smart Edge Cache, localization, asset management, cost efficiency, and accelerated speed-to-market. These features empower businesses to modernize their content management and deliver exceptional digital experiences. Explore features.
Does Hygraph support integrations with other platforms?
Yes, Hygraph provides integrations with Digital Asset Management systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, and supports custom integrations via SDK or external APIs. Pre-built apps are available in the Hygraph Marketplace. See integration documentation.
What APIs does Hygraph offer?
Hygraph offers multiple APIs: Content API (read & write), High Performance Content API (low latency, high throughput), MCP Server API (AI assistant integration), Asset Upload API, and Management API. See API Reference.
How does Hygraph ensure high performance?
Hygraph delivers high performance through optimized endpoints for low latency and high read-throughput, active performance measurement of GraphQL APIs, and practical optimization advice. Read about performance improvements.
What technical documentation is available for Hygraph?
Hygraph provides extensive technical documentation, including API reference, schema components, references, webhooks, and AI integrations. Access all resources at Hygraph Documentation.
Pricing & Plans
What pricing plans does Hygraph offer?
Hygraph offers three main plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan includes different limits and features tailored to individual, small business, and enterprise needs. See pricing details.
What features are included in the Hobby plan?
The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload, live preview, and commenting/assignment workflow. Sign up.
What does the Growth plan cost and include?
The Growth plan starts at $199/month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload, remote source connection, 14-day version retention, and email support desk. Get started.
What features are available in the Enterprise plan?
The Enterprise plan offers custom limits, version retention for a year, scheduled publishing, dedicated infrastructure, global CDN, security controls, SSO, multitenancy, instant backup recovery, custom workflows, dedicated support, and custom SLAs. Try for 30 days or request a demo.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. These certifications ensure robust security and data protection. See secure features.
How does Hygraph protect customer data?
Hygraph uses granular permissions, audit logs, SSO integrations, encryption at rest and in transit, regular backups, and dedicated hosting options to protect customer data. Learn more.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is designed for developers, product managers, content creators, marketers, solutions architects, enterprises, agencies, eCommerce platforms, media companies, technology firms, and global brands. Its flexibility suits SaaS, eCommerce, media, healthcare, and more. See case studies.
What industries are represented in Hygraph's case studies?
Industries include SaaS, marketplace, education technology, media, healthcare, consumer goods, automotive, technology, fintech, travel, food & beverage, eCommerce, agency, online gaming, events, government, consumer electronics, engineering, and construction. Explore case studies.
What business impact can customers expect from using Hygraph?
Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved 3x faster time-to-market, and Samsung increased engagement by 15%. See business impact.
Can you share specific case studies or success stories?
Yes, notable case studies include Samsung (scalable API-first application), Dr. Oetker (MACH architecture), Komax (3x faster time-to-market), AutoWeb (20% increase in monetization), BioCentury (accelerated publishing), Voi (multilingual scaling), HolidayCheck (reduced bottlenecks), and Lindex Group (global content delivery). Read case studies.
Who are some of Hygraph's customers?
Customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. See customer stories.
Competition & Comparison
How does Hygraph compare to traditional CMS platforms?
Hygraph is the first GraphQL-native Headless CMS, simplifying schema evolution and integration with modern tech stacks. Unlike traditional CMS platforms that rely on REST APIs, Hygraph offers content federation, user-friendly tools, and enterprise-grade features, making it ideal for modern workflows. See comparisons.
Why choose Hygraph over alternatives like Sanity, Prismic, or Contentful?
Hygraph stands out with its GraphQL-native architecture, content federation, cost efficiency, Smart Edge Cache, and proven ROI (e.g., Komax 3x faster launches, Samsung 15% engagement increase). It ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and was voted easiest to implement for four consecutive times. See G2 report.
Pain Points & Solutions
What operational pain points does Hygraph solve?
Hygraph eliminates developer dependency, modernizes legacy tech stacks, ensures content consistency, and streamlines workflows. For example, HolidayCheck reduced bottlenecks, and Dr. Oetker achieved global consistency. See HolidayCheck case study.
How does Hygraph address financial challenges?
Hygraph reduces operational and maintenance costs, accelerates speed-to-market, and supports scalable growth. Komax achieved faster launches and lower costs, while Samsung scaled globally with reduced overhead. See Komax case study.
What technical pain points does Hygraph solve?
Hygraph simplifies schema evolution, integrates third-party systems, optimizes performance, and enhances localization and asset management. Voi scaled multilingual content across 12 countries, improving workflows and cutting costs. See Voi case study.
Support & Implementation
How long does it take to implement Hygraph?
Implementation time varies by project complexity. For example, Top Villas launched a new project in just 2 months, and Si Vale met aggressive deadlines with smooth onboarding. See Top Villas case study.
How easy is it to start using Hygraph?
Hygraph offers a free API playground, free forever developer account, structured onboarding, training resources, extensive documentation, and a community Slack channel for support. See documentation.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph's intuitive UI, ease of setup, custom app integration, independent content management, and real-time changes. Anastasija S. noted, "Every change I make to Hygraph I can instantly see on the front-end." See enterprise feedback.