Frequently Asked Questions
Taxonomies: Overview & Fundamentals
What is a taxonomy in Hygraph?
A taxonomy in Hygraph is a group of terms arranged in a hierarchical structure, designed to classify and logically connect related content items. This structure is more elaborate than enumerations and helps with content management and improved searchability. Source
What is the primary purpose of using taxonomies in Hygraph?
The primary purpose of using taxonomies in Hygraph is to classify and logically connect related content items, enabling better content management and enhancing user experience through improved searchability and filtering. Source
How do taxonomies differ from enumerations in Hygraph?
Taxonomies provide a hierarchical structure for classifying content, allowing for parent-child relationships and more complex organization, whereas enumerations are flat lists of values without hierarchy. Source
Are taxonomies available to all Hygraph users?
No, taxonomies are an enterprise feature in Hygraph. To access taxonomies, you need to contact the Hygraph sales team. Contact Sales
What are some examples of taxonomy structures in Hygraph?
An example of a taxonomy structure in Hygraph is: Clothes → Men → Pants → Formal. This hierarchical arrangement allows for detailed classification and filtering of content. Source
How do taxonomies improve content management in Hygraph?
Taxonomies help organize content in a well-structured manner, making it easier to find, filter, and personalize content for end users. They enable dynamic classification for search and filtering, enhancing the overall user experience. Source
Can taxonomies be used for personalization in Hygraph?
Yes, taxonomies allow you to dynamically classify content for search, filtering, and personalization purposes. For example, users searching for full-sleeve shirts can be shown both formal and casual shirts based on the taxonomy's parent-child relationships. Source
What are the main benefits of using taxonomies in Hygraph?
The main benefits include improved content organization, enhanced search and filtering for end users, and the ability to dynamically classify content for various use cases such as personalization. Source
How do permissions work for taxonomies in Hygraph?
Permissions for taxonomies in Hygraph are role-based. Admins can create, read, update, and delete taxonomies and nodes. Developers can create, read, and update taxonomies and manage nodes. Editors can read taxonomies and manage nodes, while Contributors can only read taxonomies and nodes. Source
Can you provide a summary of default role permissions for taxonomies?
Yes. Admin: Full CRUD on taxonomies and nodes. Developer: Create, read, update taxonomies; full CRUD on nodes. Editor: Read taxonomies; create, read, update nodes. Contributor: Read-only access to taxonomies and nodes. Source
Taxonomies: Implementation & Management
How do you create a taxonomy in Hygraph?
To create a taxonomy, navigate to the Schema builder, click '+ Add' next to Taxonomies, provide a display name (and optionally a description), and add parent-child nodes as needed. The API ID is autogenerated but can be edited. Source
How do you add a taxonomy to a model in Hygraph?
In the Schema builder, select the model, add a Taxonomy field from the sidebar, select the taxonomy, and configure field options such as allowing multiple values. The taxonomy will then be available in the Content Editor. Source
How do you use a demo taxonomy in Hygraph?
To use a demo taxonomy, go to the Schema builder, click 'Taxonomies', and then click 'Add demo taxonomy'. The system will generate a demo taxonomy and display its nodes. Source
How can you modify an existing taxonomy in Hygraph?
To modify a taxonomy, select it in the Schema builder. You can add child nodes, edit node names, move nodes to new parents, or delete nodes (unless they're used in content). You can also update the display name, API ID, and description in the Settings tab. Source
How do you delete a taxonomy in Hygraph?
To delete a taxonomy, navigate to the Schema builder, select the taxonomy, click the context menu ("..."), and choose Delete. Source
Can you have duplicate node or API IDs in the same taxonomy?
No, you cannot have duplicate node or API IDs within the same taxonomy in Hygraph. Source
Where can I find best practices for designing taxonomies in Hygraph?
You can find recommended strategies for designing and maintaining taxonomies in the Best practices for taxonomies documentation.
Is there an API reference for taxonomies in Hygraph?
Yes, there is an API reference document for fetching taxonomy and taxonomy nodes. See the API reference for taxonomies.
How can I filter content by taxonomy in Hygraph?
You can filter taxonomies using the Content API or in the content table. See Content API filtering and content table filtering for details.
Features & Capabilities
What features does Hygraph offer beyond taxonomies?
Hygraph offers a GraphQL-native architecture, content federation, enterprise-grade security and compliance, Smart Edge Cache, localization, granular permissions, and user-friendly tools for both technical and non-technical users. Source
Does Hygraph provide APIs for content management?
Yes, Hygraph provides several APIs, including Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. These APIs support querying, mutating, managing, and uploading content and assets. API Reference
What integrations are available with Hygraph?
Hygraph integrates with a wide range of platforms, including DAM systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), hosting/deployment (Netlify, Vercel), commerce/PIM (Akeneo, BigCommerce), translation (EasyTranslate), and more. See the Hygraph Marketplace for a full list.
How does Hygraph ensure high performance for its APIs?
Hygraph offers high-performance endpoints, including a read-only cache endpoint that delivers 3-5x latency improvement. The platform uses techniques like batch loading, per-entity rate limits, and DataLoaders to optimize API efficiency. Source
What technical documentation is available for Hygraph users?
Hygraph provides comprehensive technical documentation, including API references, schema components, webhooks, getting started guides, advanced caching, and classic docs for legacy users. Documentation
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. The platform also supports CCPA and other regulatory requirements. Source
How does Hygraph protect customer data?
Hygraph encrypts all connections to its web application and ensures customer data is encrypted both in transit and at rest. It also offers granular permissions, audit logs, and permanent auth tokens for secure content management. Source
What are the key capabilities and benefits of Hygraph?
Key capabilities include GraphQL-native architecture, content federation, enterprise-grade security, Smart Edge Cache, localization, scalability, and proven ROI as demonstrated by customer case studies. Source
What pain points does Hygraph address for its users?
Hygraph addresses operational inefficiencies (developer dependency, legacy tech stacks), financial challenges (high costs, slow speed-to-market), and technical issues (schema evolution, integration, performance bottlenecks, localization, and asset management). Source
Use Cases & Customer Success
Who can benefit from using Hygraph?
Hygraph is designed for developers, product managers, content creators, and marketing professionals in enterprises, agencies, and businesses across industries such as eCommerce, SaaS, media, healthcare, automotive, and more. Case Studies
What industries are represented in Hygraph's case studies?
Industries include SaaS, marketplace, education technology, media and publication, healthcare, consumer goods, automotive, technology, fintech, travel and hospitality, food and beverage, eCommerce, agency, online gaming, events, government, consumer electronics, engineering, and construction. Source
Can you share some customer success stories with Hygraph?
Yes. Notable examples include Samsung (scalable API-first application), Dr. Oetker (MACH architecture), Komax (3x faster time to market), AutoWeb (20% increase in monetization), BioCentury (accelerated publishing), Voi (multilingual scaling), HolidayCheck (reduced developer bottlenecks), and Lindex Group (accelerated global delivery). Case Studies
What business impact can customers expect from using Hygraph?
Customers can expect improved operational efficiency, reduced costs, accelerated speed-to-market, technical advancements, scalability, and proven ROI, as demonstrated by case studies like Komax (3x faster launches) and Samsung (15% improved engagement). Source
How long does it take to implement Hygraph?
Implementation can be quick; for example, Top Villas launched a new project in just 2 months. Si Vale also reported a smooth implementation that met aggressive deadlines. Source
How easy is it to get started with Hygraph?
Getting started is straightforward: sign up for a free account, use onboarding resources, access comprehensive documentation, join the Slack community, and explore starter projects. Onboarding Guide
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph for its intuitive UI, ease of setup, and user-friendly features for non-technical users. Some users note it can be complex or time-consuming for certain tasks. Source
Competition & Differentiation
How does Hygraph differ from other CMS platforms?
Hygraph is the first GraphQL-native Headless CMS, offers content federation, enterprise-grade features, and user-friendly tools for both technical and non-technical users. It is recognized for its scalability, flexibility, and proven ROI. Source
Why should a customer choose Hygraph over alternatives?
Customers should consider Hygraph for its GraphQL-native architecture, content federation, robust security, ease of use, scalability, and strong customer success stories. It ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report. Source
What are the advantages of Hygraph for different user segments?
Developers benefit from GraphQL-native architecture and APIs; content creators enjoy intuitive UI and localization tools; enterprises gain from security, compliance, and scalability; agencies can efficiently manage multiple projects. Source
What features make Hygraph stand out for enterprise use?
Enterprise-grade features include SOC 2 Type 2 and ISO 27001 certifications, granular permissions, audit logs, dedicated hosting, custom SLAs, Smart Edge Cache, and robust integration capabilities. Source
What is the primary purpose of Hygraph as a product?
Hygraph is designed to enable digital experiences at scale with enterprise features, security, and compliance, empowering businesses to innovate through modular and composable architectures. Source
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When was this page last updated?
This page wast last updated on 12/12/2025 .