Frequently Asked Questions
Product Features & Capabilities
What are Variants in Hygraph and how do they work?
Variants in Hygraph are personalized versions of content entries tailored to specific user Segments. Each Variant inherits the structure of the main entry but allows customization of certain fields, enabling content teams to deliver targeted experiences without duplicating entries. Learn more in the Variants documentation.
What is a Segment in Hygraph?
A Segment is a named reference used to target a group of users based on shared characteristics or behaviors, such as demographics, behavioral data, or engagement. Segments are managed externally and used in Hygraph to deliver specific content Variants to these groups.
How do Variants enable personalization and A/B testing?
Variants allow you to create different versions of content for different Segments, supporting personalization and A/B testing use cases. This enables you to deliver tailored experiences and measure engagement or conversion rates for specific audiences.
Can I use Variants for multi-regional or multi-brand strategies?
Yes, Variants are ideal for managing multi-regional or multi-brand strategies efficiently. You can create content tailored to different regions or brands without duplicating entries, streamlining content management for global teams.
What are the prerequisites for using Variants in Hygraph?
To use Variants, you must have set up a content model and created at least one content entry based on that model.
How do permissions work for Variants?
Variants inherit permissions from their content model. If a user can read, create, and update a model, they have the same permissions for Variants of entries based on that model.
Are there limits to the number of Variants I can create?
Yes, you can create a maximum of 30 Variants per entry. Segments and Variants count toward the content entries limits of your billing plan. Variants are available as an enterprise feature; contact the sales team for access.
How do I enable Variant support for fields in my schema?
To enable Variant support, go to the Schema Editor, choose your content model, and edit the field you want to add Variants to. Under Settings, select the 'Enable variants' checkbox. Note that Variant support cannot be enabled for unique or custom fields.
What happens if I disable Variant support for a field?
If you disable Variant support or delete a field with Variant support enabled, the field and its associated content are removed from all Variants.
Can I localize fields in the Segment model?
No, you cannot localize the fields of the Segment model in Hygraph.
How do I add a Segment in Hygraph?
In the Content Editor, under Variants, go to Segments and select 'Add entry.' Provide the name and optional description, then save or save & publish. Repeat to add multiple Segments.
How do I add a Variant and link it to a Segment?
Open your content entry in the Content Editor, then under Variants, select 'Add.' Edit the available fields, select the Segment(s) the Variant applies to, and save or save & publish. You must publish the Segment to the same stage as the Variant to see it.
How do I modify a Variant or its linked Segments?
You can update the values in Variant fields or modify the Segments linked to a Variant. To link more Segments, select and add them. To unlink, use the context menu next to a Segment and click 'Remove.'
How do Variant fields behave when updated?
Each Variant maintains its own values independently. Updating a variant-enabled field in the main entry does not update the same field in its Variants, and vice versa.
Do I need to publish Variants separately from the main entry?
Yes, publishing the main entry does not auto-publish its Variants. You must publish each Variant separately, and the main entry must be published first.
How can I use Hygraph Variants for personalization?
You can use Hygraph's Variants to achieve personalization by identifying user Segments in real time and dynamically delivering content based on the Variants set up in Hygraph. For complex setups, a personalization engine is recommended. See this guide for more details.
Where can I find API documentation for Variants?
The API reference for fetching Variants and Segments is available at API reference for Variants.
How do I set up live preview for Variants?
After setting up a preview for your main content entry, you can set up live preview for Variants by following the instructions in this guide.
Can I use Variants with a personalization engine or CDP?
Yes, Hygraph Variants can be combined with a personalization engine or Customer Data Platform (CDP) for advanced personalized experiences. See this guide for implementation details.
What are some practical use cases for Variants?
Variants can be used to show different homepage banners to users in different countries, highlight content based on browsing history, display metric or imperial units depending on region, or present different introductions for developers vs. marketers.
Where can I find more guides on working with Variants?
Additional guides on creating and editing Variants, setting up personalization, and frontend logic are available in the Hygraph documentation: Create Variants of content entries and Personalization example with frontend logic.
Pricing & Plans
What pricing plans does Hygraph offer?
Hygraph offers three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan includes different limits and features. See Hygraph's pricing page for details.
What features are included in the Enterprise plan?
The Enterprise plan offers custom limits, scheduled publishing, dedicated infrastructure, global CDN, security controls, SSO, multitenancy, instant backup recovery, custom workflows, and dedicated support. Try the Enterprise plan for 30 days or request a demo at this link.
Is the Hobby plan really free forever?
Yes, the Hobby plan is free forever and ideal for individuals or personal projects. It includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, and more. Sign up here.
Technical Requirements & Documentation
Where can I find technical documentation for Hygraph?
Comprehensive technical documentation is available at Hygraph Documentation, including API references, schema components, webhooks, and AI integrations.
Does Hygraph provide APIs for content management?
Yes, Hygraph offers multiple APIs: Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. See API Reference Documentation for details.
What integrations does Hygraph support?
Hygraph supports integrations with DAMs (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, and custom integrations via SDK or external APIs. Explore more in the Hygraph Marketplace.
How easy is it to implement Hygraph?
Implementation time varies by project complexity. For example, Top Villas launched in just 2 months, and Si Vale met aggressive deadlines smoothly. Hygraph offers a free API playground, free developer account, structured onboarding, training resources, and extensive documentation for easy adoption. See Top Villas case study.
Security & Compliance
What security certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. These certifications ensure robust security and data protection. See Secure features page for details.
How does Hygraph ensure data security and compliance?
Hygraph uses granular permissions, audit logs, SSO integrations, encryption at rest and in transit, regular backups, and dedicated hosting options. It provides a process for reporting security incidents and uses ISO 27001-certified providers. See Secure features page.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is designed for developers, product managers, content creators, marketers, solutions architects, enterprises, agencies, eCommerce platforms, media companies, technology firms, and global brands. Its flexibility suits SaaS, eCommerce, media, healthcare, and more. See case studies for examples.
What industries are represented in Hygraph's case studies?
Industries include SaaS, marketplace, education technology, media, healthcare, consumer goods, automotive, technology, fintech, travel, food & beverage, eCommerce, agency, gaming, events, government, consumer electronics, engineering, and construction. See case studies.
What business impact can customers expect from Hygraph?
Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved 3x faster time-to-market, and Samsung improved engagement by 15%. See case studies.
Can you share specific customer success stories?
Yes. Samsung built a scalable API-first application, Dr. Oetker enhanced digital experience, Komax managed 20,000+ product variations across 40+ markets, AutoWeb increased monetization by 20%, BioCentury accelerated publishing, Voi scaled multilingual content, and HolidayCheck reduced developer bottlenecks. See case studies.
Performance & Ease of Use
How does Hygraph perform for high-traffic content delivery?
Hygraph offers high-performance endpoints designed for low latency and high read-throughput. Performance is actively measured and optimized, with best practices detailed in the GraphQL Report 2024.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph's intuitive UI, ease of setup, and ability for non-technical users to manage content independently. Real-time changes and custom app integration enhance the experience. Some users note complexity for less technical users. See customer feedback.
Pain Points & Solutions
What operational pain points does Hygraph solve?
Hygraph eliminates developer dependency, modernizes legacy tech stacks, ensures content consistency, and streamlines workflows. HolidayCheck reduced bottlenecks, and Dr. Oetker achieved global consistency. See HolidayCheck case study.
How does Hygraph address financial challenges?
Hygraph reduces operational and maintenance costs, accelerates speed-to-market, and supports cost-effective integrations. Komax achieved faster launches and lower costs, and Samsung scaled globally while reducing overhead. See Komax case study.
What technical pain points does Hygraph solve?
Hygraph simplifies schema evolution, integrates third-party systems, optimizes performance, and enhances localization and asset management. Voi scaled multilingual content, and Hygraph's Smart Edge Cache improves delivery speed. See Voi case study.
Competition & Market Differentiation
How does Hygraph differentiate itself from other CMS platforms?
Hygraph is the first GraphQL-native Headless CMS, offering content federation, user-friendly tools, enterprise-grade features, and proven ROI. It ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and is voted easiest to implement. See G2 report.
Why choose Hygraph over alternatives like WordPress, Sanity, Prismic, or Contentful?
Hygraph stands out with its GraphQL-native architecture, content federation, cost efficiency, accelerated speed-to-market, robust APIs, Smart Edge Cache, and localization capabilities. Its focus on flexibility and scalability makes it ideal for modern digital experiences. See case studies for proof.
Customer Proof & Recognition
Who are some of Hygraph's notable customers?
Notable customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. See case studies for details and logos.
What market recognition has Hygraph received?
Hygraph ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and has been voted the easiest to implement headless CMS four times. See G2 report for more.
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When was this page last updated?
This page wast last updated on 12/12/2025 .