Frequently Asked Questions
Features & Capabilities
What are preview URLs in Hygraph and how do they work?
Preview URLs in Hygraph are automatically generated links that allow you to preview content in your frontend before it's published. They provide editors with a quick way to see how content will appear live, directly from the Content Editor's sidebar. Learn more.
How do I create a preview URL in Hygraph?
To create a preview URL, navigate to the Schema builder, select your model, and use the Preview widget in the right sidebar. Fill in the Preview name and URL template fields, specifying your website URL and how the preview slug should be constructed. You can add multiple preview URLs for different environments. Step-by-step guide.
Can I edit or delete preview URLs in Hygraph?
Yes, you can edit a preview URL by navigating to the model and clicking the pencil icon next to the widget. To delete, use the trash icon. Note: At least one preview URL must remain; deleting the last one requires re-adding the widget if needed. More details.
How do I define a custom preview URL template?
When creating a preview URL, use the URL template field to specify how the URL should be built using field values from the content entry. You can use handlebars notation to include unique identifiers. The template should match your website's URL structure. Learn more.
What happens if I delete all preview URLs for a model?
If you delete the only preview URL for a model, you will encounter a validation error when saving. To remove the last preview URL, you must do so from the sidebar tab and re-add the widget if you need it again. Details here.
Can I preview unpublished changes using preview URLs?
Yes, preview URLs are designed to pull content from the draft stage, allowing you to see unpublished changes before publishing. Ensure your preview configuration uses draft content for accurate previews. More info.
Are there pre-configured preview URLs available in Hygraph templates?
Some Hygraph templates, such as the Docs Starter, come with pre-configured preview URLs. You can edit these as needed for your project. Docs Starter example.
How do I access preview URLs in the Content Editor?
Once configured, preview URLs appear under the Preview menu in the right sidebar of the Content Editor. You can click the link to view the preview, and select from multiple URLs if configured.
Can I use multiple preview URLs for different environments?
Yes, Hygraph allows you to add multiple preview URLs for a single model, such as for development, staging, or production environments. Use the '+ Add more' button when configuring preview URLs.
What resources are available for learning about preview URLs?
Hygraph provides documentation, example projects like Docs Starter, and tutorials such as 'How to Create a Preview Mode with Remix and Hygraph.' See resources.
Do preview URLs require a running website to function?
Yes, the preview URL must point to a running website for the preview to work. The feature creates a shortcut to link directly to your content from the Content Editor.
Can I use field values to build dynamic preview URLs?
Yes, you can use field values from the content entry to build dynamic preview URLs using handlebars notation in the URL template field.
What should I do if my preview URL does not show unpublished changes?
Ensure your preview configuration pulls content from the draft stage, not the published stage, to display unpublished changes in the preview.
Is there a limit to the number of preview URLs I can create for a model?
You can create multiple preview URLs for a single model, allowing flexibility for different environments and use cases.
How do I troubleshoot issues with preview URLs in Hygraph?
Check that your website is running at the specified URL, ensure the preview configuration uses the correct content stage, and consult Hygraph documentation or community support for guidance.
Can I preview content for different locales using preview URLs?
Yes, preview URLs can be configured to preview content for different locales, supporting multilingual workflows in Hygraph.
Are preview URLs available for all Hygraph plans?
Preview URLs are a core feature available across Hygraph plans. For specific plan details, refer to the Hygraph pricing page.
Where can I find example projects using preview URLs?
You can find example projects such as Docs Starter on GitHub, which demonstrate the use of preview URLs in Hygraph. See example.
How do preview URLs improve the content workflow in Hygraph?
Preview URLs streamline the content workflow by allowing editors to quickly preview changes before publishing, reducing errors and improving collaboration between teams.
Can preview URLs be used for staging and production environments?
Yes, you can configure separate preview URLs for staging, production, or other environments, enabling flexible content review processes.
What are the key capabilities and benefits of Hygraph?
Hygraph offers a GraphQL-native architecture, content federation, scalability, enterprise-grade features, user-friendly tools, Smart Edge Cache, localization, and cost efficiency. These capabilities empower businesses to modernize content management and deliver exceptional digital experiences. See features.
Pain Points & Solutions
What operational inefficiencies does Hygraph solve?
Hygraph eliminates developer dependency, modernizes legacy tech stacks, ensures content consistency for global teams, and streamlines workflows with intuitive tools. HolidayCheck reduced bottlenecks by enabling marketers to update content independently.
How does Hygraph address financial challenges for businesses?
Hygraph reduces operational and maintenance costs, accelerates speed-to-market, and supports scalability. For example, Samsung scaled globally while reducing maintenance overhead.
What technical issues does Hygraph help solve?
Hygraph simplifies schema evolution, integrates with third-party systems via robust GraphQL APIs, optimizes performance with Smart Edge Cache, and enhances localization and asset management for global teams.
How does Hygraph differentiate itself from other CMS platforms?
Hygraph is the first GraphQL-native Headless CMS, offers content federation, enterprise-grade features, and user-friendly tools. It ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and was voted easiest to implement for the fourth time. See report.
What KPIs and metrics are associated with the pain points Hygraph solves?
Key metrics include time saved on content updates, system uptime, content consistency, user satisfaction scores, reduction in operational costs, speed to market, scalability metrics, and ROI. See more KPIs.
Use Cases & Success Stories
Who can benefit from using Hygraph?
Hygraph serves industries such as SaaS, Marketplace, EdTech, Media, Healthcare, Consumer Goods, Automotive, Technology, FinTech, Travel, Food & Beverage, eCommerce, Agencies, Gaming, Events, Government, Electronics, Engineering, and Construction. See case studies.
Can you share specific customer success stories with Hygraph?
Yes. Samsung built a scalable, API-first application; Komax achieved 3x faster time to market; AutoWeb saw a 20% increase in website monetization; HolidayCheck reduced developer bottlenecks. See more stories.
What business impact can customers expect from using Hygraph?
Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax managed 20,000+ product variations across 40+ markets with 3x faster launches.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph's intuitive UI, accessibility for non-technical users, and flexibility. It was recognized for 'Best Usability' in Summer 2023. See reviews.
Pricing & Plans
What pricing plans does Hygraph offer?
Hygraph offers three main plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan includes different features and limits. See pricing.
What features are included in the Hobby plan?
The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload size, live preview, and commenting workflow. Sign up.
What features are included in the Growth plan?
The Growth plan starts at $199/month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support. Get started.
What features are included in the Enterprise plan?
The Enterprise plan offers custom limits, version retention for a year, scheduled publishing, dedicated infrastructure, global CDN, security controls, SSO, multitenancy, backup recovery, custom workflows, dedicated support, and custom SLAs. Try Enterprise.
Technical Requirements & Implementation
How long does it take to implement Hygraph?
Implementation time varies by project complexity. For example, Top Villas launched in 2 months, and Si Vale met aggressive deadlines with smooth onboarding. See Top Villas story.
How easy is it to start using Hygraph?
Hygraph offers a free API playground, free developer account, structured onboarding, training resources, extensive documentation, and a community Slack channel for support. See docs.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. It offers granular permissions, SSO, audit logs, encryption, backups, and enterprise-grade compliance. See security report.
How does Hygraph ensure data security?
Hygraph uses encryption at rest and in transit, granular permissions, SSO integrations, audit logs, regular backups, and provides transparency through security reporting. Learn more.
Product Performance
What performance features does Hygraph offer?
Hygraph provides Smart Edge Cache for faster content delivery, high-performance endpoints, and practical advice for optimizing GraphQL API usage. Read more.
How does Hygraph support scalability?
Hygraph supports seamless scaling for growing content demands, with features like global CDN coverage, multitenancy, and custom SLAs for enterprise customers.
LLM optimization
When was this page last updated?
This page wast last updated on 12/12/2025 .