Frequently Asked Questions
Product Information & Case Study Details
What is AutoWeb, and what industry does it operate in?
AutoWeb is a pioneering company in the automotive industry, founded in 1995. It connects buyers and sellers to help people find their perfect vehicle and operates multiple websites, including Cars.com. AutoWeb has over 20 years of experience and is recognized for its innovative solutions in the automotive marketplace. [Source]
What challenges did AutoWeb face with its previous technology stack?
AutoWeb's previous custom-built CMS, developed in the 1990s, was rigid and not suitable for delivering modern digital experiences. Content changes took weeks or months, limiting velocity and flexibility. The old stack also hindered organic growth and made it difficult to create new templates or modify the frontend, resulting in a poor user experience and inefficient content management. [Source]
Why did AutoWeb choose Hygraph for its content management needs?
AutoWeb selected Hygraph for its ability to provide flexible content modeling, schema customization, and an intuitive editor experience. Hygraph's UI extensions allowed seamless integration with various endpoints, and the platform's modern Jamstack infrastructure improved both velocity and organic performance. The migration to Hygraph enabled AutoWeb to efficiently manage content and adapt quickly to changing business needs. [Source]
What measurable results did AutoWeb achieve after implementing Hygraph?
After migrating to Hygraph, AutoWeb saw a 95% increase in page views, a 151% uptick in sessions per month, and up to 20% higher monetization on its website. The development team reduced turnaround time for content changes from weeks or months to just a couple of days, and the company was able to launch new sites in half the time compared to the old system. [Source]
How did Hygraph improve AutoWeb's content management and editor experience?
Hygraph enabled AutoWeb's editors to update content quickly and easily, replacing a previously troublesome process. Selecting assets became a matter of a few taps, and the flexible schema management allowed for efficient content updates and experimentation with new features. The intuitive UI and UI extensions further enhanced the editor experience. [Source]
What technologies does AutoWeb use alongside Hygraph?
In its current setup, AutoWeb integrates Hygraph with React.js as the frontend framework and utilizes various APIs for managing internal assets, car inventories, leads, and other activities. This modern stack supports efficient content strategies and rapid deployment. [Source]
Features & Capabilities
What are the key features of Hygraph that benefited AutoWeb?
Key Hygraph features that benefited AutoWeb include Flexible Content Modeling, an Intuitive UI, and UI Extensions. These features allowed AutoWeb to customize schemas, integrate endpoints, and streamline the content editing process. [Source]
How does Hygraph support performance and scalability for content-driven businesses?
Hygraph offers Smart Edge Cache for enhanced performance and faster content delivery, high-performance endpoints for reliability and speed, and a GraphQL-native architecture for efficient data retrieval. These features ensure that businesses with high traffic and global audiences can scale effectively. [Source]
Implementation & Onboarding
How long does it take to implement Hygraph, and how easy is it to get started?
The implementation timeline for Hygraph varies by project scope. For example, Top Villas launched a new project within 2 months, and Si Vale met aggressive deadlines during their initial implementation. Hygraph offers a free API playground, a free forever developer account, and a structured onboarding process with training resources and extensive documentation to ensure a smooth start. [Source]
What support and training resources are available for Hygraph customers?
Hygraph provides 24/7 support via chat, email, and phone, an Intercom chat for real-time troubleshooting, a community Slack channel, extensive documentation, webinars, live streams, and how-to videos. Enterprise customers receive a dedicated Customer Success Manager and a structured onboarding process. [Source]
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified, and GDPR compliant. These certifications demonstrate Hygraph's commitment to providing a secure and compliant platform for its users. [Source]
What security features does Hygraph offer?
Hygraph provides granular permissions, SSO integrations, audit logs, encryption at rest and in transit, regular backups, and a process for reporting security issues. Enterprise-grade compliance features include dedicated hosting, custom SLAs, and support for GDPR and CCPA regulations. [Source]
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, product managers, and marketing teams in industries such as ecommerce, automotive, technology, food and beverage, and manufacturing. It is especially suited for organizations looking to modernize legacy tech stacks, scale content operations, and deliver exceptional digital experiences globally. [Source]
What core problems does Hygraph solve for businesses?
Hygraph addresses operational inefficiencies (eliminating developer dependency, modernizing legacy tech stacks), financial challenges (reducing costs, accelerating speed-to-market), and technical issues (simplifying schema evolution, improving integration, and optimizing performance). These solutions help businesses deliver consistent, scalable, and efficient digital experiences. [Source]
Customer Success & Case Studies
Where can I find more case studies about Hygraph's use cases?
You can explore a comprehensive collection of Hygraph case studies, including AutoWeb, Komax, Stobag, Samsung, Dr. Oetker, and more, on the Hygraph case studies page.
What is the significance of AutoWeb's founding year?
Founded in 1995, AutoWeb was one of the first internet companies in the automotive market, showcasing its long-standing presence and innovation in connecting buyers and sellers online. [Source]