Frequently Asked Questions
Partner Program & Solution Partners
What is the Hygraph Solution Partners program?
The Hygraph Solution Partners program is a network of qualified experts who help organizations build and deliver digital projects at scale. Partners specialize in Hygraph implementations, technology and architecture consulting, and content strategy, all aimed at accelerating project speed and impact. Learn more.
What services do Hygraph Solution Partners offer?
Hygraph Solution Partners offer a range of services including software development, web and app development, system integrations, business consulting, and product & service design. These services help organizations implement Hygraph and optimize their digital content strategies. See all services.
How can I find a Hygraph Solution Partner in my region?
You can filter Hygraph Solution Partners by region, including North America, DACH, Europe, Rest of World, and Asia Pacific, directly on the Solution Partners page.
What types of organizations are Hygraph Solution Partners?
Hygraph Solution Partners include digital agencies, software development firms, system integrators, and consulting companies with expertise in composable architectures, headless CMS, and digital transformation. Examples include AE Studio, Airnauts, AKQA, Bejamas, and more. Browse partners.
How do I join the Hygraph Partner network?
To join the Hygraph Partner network, you can contact the Partner team via the Contact page. Hygraph enables partners to fulfill client specifications faster and more efficiently.
What are the benefits of working with a Hygraph Solution Partner?
Working with a Hygraph Solution Partner gives you access to experts skilled in Hygraph implementations, technology consulting, and content strategy. Partners help accelerate project delivery, ensure best practices, and provide support for scaling your digital initiatives. Learn more.
Can Hygraph Solution Partners help with digital transformation?
Yes, many Hygraph Solution Partners specialize in digital transformation, offering services such as technology-based solutions, agile development, and composable architectures to help organizations modernize their digital platforms. See partner profiles.
What industries do Hygraph Solution Partners serve?
Hygraph Solution Partners serve a wide range of industries, including SaaS, marketplace, education technology, media and publication, healthcare, consumer goods, automotive, technology, fintech, travel and hospitality, food and beverage, eCommerce, agency, online gaming, events & conferences, government, consumer electronics, engineering, and construction. See case studies.
How do I choose the right Hygraph Solution Partner for my project?
You can filter partners by region and service specialization on the Solution Partners page. Review partner profiles to find expertise in areas such as software development, system integration, or business consulting that match your project needs. Start your search.
Are there any notable Hygraph Solution Partners?
Yes, notable partners include AE Studio, Airnauts, AKQA, Alpha Solutions, Bejamas, Beta Acid, Blazity, Brights, codeblick, datrycs, DotControl, Emerge Interactive, Especial, foobar, and Havas CX. Each brings unique expertise in digital transformation, composable architectures, and Hygraph implementations. See all partners.
Features & Capabilities
What are the key features of Hygraph?
Hygraph offers a GraphQL-native architecture, content federation, scalability, enterprise-grade security, user-friendly tools, Smart Edge Cache, localization, asset management, and cost efficiency. These features enable businesses to deliver modern digital experiences at scale. See all features.
Does Hygraph support integrations with other platforms?
Yes, Hygraph supports integrations with digital asset management systems (e.g., Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, and more. Developers can also build custom integrations using SDKs and APIs. See integration documentation.
What APIs does Hygraph provide?
Hygraph provides multiple APIs, including a Content API (read & write), High Performance Content API (low latency, high throughput), MCP Server API (for AI assistants), Asset Upload API, and Management API. See API reference.
Is Hygraph suitable for global teams?
Yes, Hygraph supports localization, asset management, and content federation, making it ideal for global teams managing content across multiple regions and languages. Learn more.
What technical documentation is available for Hygraph?
Hygraph offers extensive technical documentation, including API references, schema components, webhooks, AI integrations, and more. Access documentation.
How does Hygraph ensure high performance?
Hygraph delivers high performance through optimized endpoints for low latency and high throughput, active performance measurement of GraphQL APIs, and practical optimization advice. Read more.
What is content federation in Hygraph?
Content federation in Hygraph allows integration of multiple data sources without duplication, ensuring consistent and efficient content delivery across channels. This is especially useful for organizations with complex content ecosystems. Learn about content federation.
Does Hygraph support AI and automation?
Yes, Hygraph provides AI integrations such as AI Agents, AI Assist, and the MCP Server for secure communication between AI assistants and Hygraph. See AI documentation.
What is the Smart Edge Cache feature?
Smart Edge Cache is a Hygraph feature that optimizes content delivery by caching content at the edge, reducing latency and improving performance for global audiences. Learn more about Smart Edge Cache.
How easy is it to use Hygraph for non-technical users?
Hygraph is designed with an intuitive user interface, making it easy for both technical and non-technical users to manage content. Customers have praised its ease of setup and ability to manage content independently. See user feedback.
Pricing & Plans
What pricing plans does Hygraph offer?
Hygraph offers three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan is designed for different team sizes and project needs. See pricing details.
What features are included in the Hobby plan?
The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload size, live preview, and commenting workflow. See full plan details.
What does the Growth plan cost and include?
The Growth plan starts at $199 per month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support. See Growth plan.
What is included in the Enterprise plan?
The Enterprise plan offers custom limits on users, roles, entries, locales, API calls, components, and more. It includes scheduled publishing, dedicated infrastructure, global CDN, advanced security, SSO, multitenancy, backup recovery, custom workflows, and dedicated support. See Enterprise plan.
Is there a free trial for the Enterprise plan?
Yes, you can try the Enterprise plan for 30 days or request a demo to explore its features and capabilities. Start your trial.
How do I sign up for a Hygraph plan?
You can sign up for the Hobby or Growth plan directly on the Hygraph website, or contact sales for the Enterprise plan. Sign up here.
Use Cases & Customer Success
Who can benefit from using Hygraph?
Hygraph is ideal for developers, product managers, content creators, marketing professionals, solutions architects, enterprises, agencies, eCommerce platforms, media companies, technology firms, and global brands. See customer stories.
What business impact can I expect from using Hygraph?
Customers report improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved 3x faster time-to-market, and Samsung improved customer engagement by 15%. See case studies.
Can you share some Hygraph customer success stories?
Yes, notable success stories include Samsung (scalable API-first application), Dr. Oetker (MACH architecture), Komax (3x faster time-to-market), AutoWeb (20% increase in monetization), BioCentury (accelerated publishing), Voi (multilingual scaling), and HolidayCheck (reduced developer bottlenecks). Read all case studies.
What industries are represented in Hygraph's case studies?
Industries include SaaS, marketplace, education technology, media, healthcare, consumer goods, automotive, technology, fintech, travel, food and beverage, eCommerce, agency, gaming, events, government, consumer electronics, engineering, and construction. See all industries.
How long does it take to implement Hygraph?
Implementation time varies by project. For example, Top Villas launched a new project in just 2 months, and Si Vale met aggressive deadlines with a smooth rollout. See implementation stories.
What support and onboarding resources are available?
Hygraph provides a structured onboarding process, training resources (webinars, videos), extensive documentation, and a community Slack channel for support. Access resources.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph's intuitive UI, ease of setup, and ability for non-technical users to manage content independently. Some users note it can be complex for less technical users, but overall feedback is positive. See testimonials.
Security & Compliance
What security certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3, 2022), ISO 27001 certified, and GDPR compliant. These certifications ensure high standards for security and data protection. See security features.
How does Hygraph ensure data security and compliance?
Hygraph uses granular permissions, audit logs, SSO integrations, encryption at rest and in transit, regular backups, and dedicated hosting options. It also provides a process for reporting security incidents. Learn more.
Is Hygraph GDPR compliant?
Yes, Hygraph is fully GDPR compliant, ensuring adherence to data protection and privacy regulations for customers in the EU and globally. See compliance details.
What enterprise-grade security features does Hygraph offer?
Hygraph offers granular permissions, audit logs, SSO, encryption, regular backups, dedicated hosting, and ISO 27001-certified infrastructure for enterprise-grade security. See all security features.
Competition & Differentiation
How does Hygraph compare to other CMS platforms?
Hygraph is the first GraphQL-native Headless CMS, offering content federation, user-friendly tools, enterprise-grade features, and proven ROI. It ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and is recognized for ease of implementation. See G2 report.
What makes Hygraph different from traditional CMS solutions?
Hygraph's GraphQL-native architecture, content federation, and user-friendly interface set it apart from traditional CMS platforms that rely on REST APIs and require more developer intervention. Learn more.
Why choose Hygraph over alternatives like Contentful or Sanity?
Hygraph offers unique strengths such as content federation, a GraphQL-native approach, Smart Edge Cache, and proven customer ROI. Its focus on scalability, flexibility, and ease of use makes it suitable for modern digital teams. See comparison.
What pain points does Hygraph solve that competitors may not?
Hygraph addresses developer dependency, legacy tech stack modernization, content inconsistency, workflow challenges, high operational costs, slow speed-to-market, integration difficulties, and performance bottlenecks—often more effectively than traditional CMS platforms. See customer results.
How does Hygraph help with operational efficiency?
Hygraph eliminates developer dependency with an intuitive interface, enabling non-technical users to update content independently and reducing bottlenecks. See HolidayCheck case study.