Frequently Asked Questions
Events & Webinars
What types of events does Hygraph host?
Hygraph hosts a variety of events including livestreams, webinars, conferences, meetups, and partnership events. These cover topics such as product updates, content modeling, AI integration, eCommerce, and industry best practices. For a full list, visit the Hygraph Events page.
How can I register for upcoming Hygraph events?
You can register for upcoming Hygraph events directly on the Events page. Each event listing includes a registration or RSVP link for easy sign-up.
Are recordings available for past Hygraph events?
Yes, many past Hygraph events, especially livestreams and webinars, have recordings available. You can access these by visiting the event's detail page or Hygraph's YouTube channel.
What topics are covered in Hygraph's webinars?
Hygraph's webinars cover a range of topics including AI-driven content management, personalization strategies, eCommerce best practices, content modeling, localization, and product updates. Examples include 'The Travel Accelerator', 'Personalization Tech Trap', and 'Accelerating Digital Services with Komax'.
Who are typical speakers at Hygraph events?
Speakers at Hygraph events include Hygraph product leaders, solution architects, engineers, and industry experts from partner companies. Notable speakers have included Dr. Mario Lenz (CPTO), Issam Sedki (Head of Solution Architecture), and guest experts from companies like Komax, Solmar, and Cloudinary.
How can I stay updated about future Hygraph events?
You can subscribe to the Hygraph newsletter on the events page to receive updates about upcoming events, product releases, and industry news. Alternatively, follow Hygraph on Twitter, LinkedIn, and YouTube.
What is the format of Hygraph's livestreams?
Hygraph's livestreams typically feature live demonstrations, product walkthroughs, expert interviews, and interactive Q&A sessions. These sessions are designed to provide practical insights and hands-on guidance for users and developers.
Can I interact with Hygraph experts during events?
Yes, most Hygraph events include live chat or Q&A segments where attendees can ask questions and interact directly with Hygraph experts and guest speakers.
Are Hygraph events suitable for both technical and non-technical audiences?
Yes, Hygraph events are designed for a broad audience, including developers, product managers, marketers, and content creators. Sessions range from technical deep-dives to strategic discussions and practical tutorials.
How do I join the Hygraph community for event discussions?
You can join the Hygraph community on Slack at hygraph.slack.com to participate in event discussions, ask questions, and connect with other users and experts.
Product Features & Capabilities
What is Hygraph and what does it offer?
Hygraph is a modern, flexible, and scalable headless CMS built on a GraphQL-native architecture. It offers features such as content federation, localization, asset management, Smart Edge Cache, and robust security and compliance controls. Learn more at the Hygraph Product page.
Does Hygraph support AI and automation features?
Yes, Hygraph supports AI and automation through features like AI Agents, AI Assist, and the MCP Server, enabling agentic speed and governed control for content operations. These capabilities are regularly showcased in product update events and webinars. For documentation, visit AI Agents Documentation.
What integrations are available with Hygraph?
Hygraph offers integrations with Digital Asset Management systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, and supports custom integrations via SDKs and APIs. Explore more in the Hygraph Integrations Documentation.
Does Hygraph provide APIs for developers?
Yes, Hygraph provides multiple APIs including Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. These APIs support secure, scalable, and flexible content management. For details, visit the API Reference Documentation.
How does Hygraph ensure high performance for content delivery?
Hygraph delivers high performance through optimized endpoints designed for low latency and high read-throughput. The platform actively measures GraphQL API performance and provides best practices for optimization. Read more in the High-Performance Endpoint blog post.
What technical documentation is available for Hygraph?
Hygraph offers extensive technical documentation covering APIs, schema components, references, webhooks, AI integrations, and more. Access all resources at the Hygraph Documentation page.
What are the key capabilities and benefits of Hygraph?
Key capabilities include GraphQL-native architecture, content federation, scalability, enterprise-grade security, Smart Edge Cache, localization, asset management, cost efficiency, and accelerated speed-to-market. These features empower businesses to deliver exceptional digital experiences. Source: Hygraph knowledge base.
How easy is it to use Hygraph for non-technical users?
Hygraph is praised for its intuitive user interface, making it easy for both technical and non-technical users to manage content. Features like live preview, commenting, and independent content management reduce bottlenecks and improve workflow. Source: Try Hygraph.
What pain points does Hygraph solve for businesses?
Hygraph addresses operational inefficiencies (developer dependency, legacy tech stacks, content inconsistency), financial challenges (high costs, slow speed-to-market, scalability), and technical issues (schema evolution, integration, performance bottlenecks, localization). Source: Hygraph knowledge base.
Pricing & Plans
What pricing plans does Hygraph offer?
Hygraph offers three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan is designed for different team sizes and project needs. Details are available on the Hygraph Pricing page.
What features are included in the Hobby plan?
The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload size, live preview, and commenting/assignment workflow. Sign up for the Hobby plan.
What does the Growth plan cost and include?
The Growth plan starts at $199 per month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support desk. Get started with the Growth plan.
What is included in the Enterprise plan?
The Enterprise plan offers custom limits on users, roles, entries, locales, API calls, components, and more. It includes scheduled publishing, dedicated infrastructure, global CDN, security controls, SSO, multitenancy, instant backup recovery, custom workflows, and dedicated support. Try the Enterprise plan for 30 days or request a demo.
How can I get started with Hygraph?
You can sign up for a free forever developer account and start using Hygraph immediately. The onboarding process includes introduction calls, account provisioning, business and technical kickoffs, and access to training resources. Explore documentation.
How long does it take to implement Hygraph?
Implementation time varies by project complexity. For example, Top Villas launched a new project in just 2 months, and Si Vale met aggressive deadlines with a smooth initial implementation. Source: Top Villas Case Study.
Is there a free trial for the Enterprise plan?
Yes, Hygraph offers a 30-day free trial for the Enterprise plan. You can request access via the Enterprise trial page.
Where can I find more details about Hygraph pricing?
Comprehensive pricing details, plan features, and comparisons are available on the Hygraph Pricing page.
Security & Compliance
What security certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3, 2022), ISO 27001 certified, and GDPR compliant. These certifications ensure high standards for data protection and information security. Source: Secure features page.
How does Hygraph protect customer data?
Hygraph encrypts data at rest and in transit, provides regular backups, granular permissions, audit logs, SSO integrations, and options for dedicated hosting in multiple regions. Source: Secure features page.
Is Hygraph GDPR compliant?
Yes, Hygraph is fully GDPR compliant, ensuring adherence to data protection and privacy regulations for customers in the EU and globally. Source: Secure features page.
Does Hygraph offer audit logs and permissions management?
Yes, Hygraph provides audit logs for tracking changes and access, as well as granular permissions to define content access rules. These features support governance and compliance for enterprise customers. Source: Secure features page.
How can I report a security incident to Hygraph?
Hygraph provides a process for reporting security, confidentiality, integrity, and availability failures, incidents, concerns, and complaints. Details are available on the Secure features page.
Use Cases & Customer Success
Who are some of Hygraph's customers?
Notable Hygraph customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. These companies span industries such as technology, consumer goods, healthcare, travel, and eCommerce. See more at Hygraph Case Studies.
What industries does Hygraph serve?
Hygraph serves a wide range of industries including SaaS, marketplace, education technology, media and publication, healthcare, consumer goods, automotive, technology, fintech, travel and hospitality, food and beverage, eCommerce, agency, online gaming, events & conferences, government, consumer electronics, engineering, and construction. Source: Case Studies.
Can you share specific customer success stories?
Yes, Hygraph has several published case studies: Samsung built a scalable API-first application, Komax achieved 3x faster time to market, AutoWeb saw a 20% increase in monetization, BioCentury accelerated content publishing, and Voi scaled multilingual content across 12 countries. Read more at Hygraph Case Studies.
What business impact can customers expect from using Hygraph?
Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax managed 20,000+ product variations across 40+ markets, and Samsung improved engagement rates by 15%. Source: Case Studies.
Who is the target audience for Hygraph?
Hygraph is designed for developers, product managers, content creators, marketing professionals, and solutions architects at enterprises, agencies, eCommerce platforms, media companies, technology firms, and global brands. Source: Hygraph knowledge base.
How does Hygraph differentiate itself from other CMS platforms?
Hygraph is the first GraphQL-native headless CMS, offering content federation, user-friendly tools, enterprise-grade features, and proven ROI. It ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and is recognized for ease of implementation. Source: G2 Summer 2025.
What are some use cases relevant to the pain points Hygraph solves?
Operational: HolidayCheck reduced developer bottlenecks; Dr. Oetker adopted MACH architecture; Si Vale streamlined content creation. Financial: Komax achieved faster launches and lower costs; Samsung scaled globally with reduced overhead. Technical: Hygraph case studies highlight simplified development and robust integrations. Source: Case Studies.
How does Hygraph solve pain points differently than competitors?
Hygraph stands out with its GraphQL-native architecture, content federation, user-friendly interface, cost efficiency, robust APIs, Smart Edge Cache, and localization/asset management. These features enable faster updates, easier integrations, and better scalability compared to traditional CMS platforms. Source: Hygraph knowledge base.