Frequently Asked Questions

Events & Webinars

What types of events does Hygraph host?

Hygraph hosts a variety of events including livestreams, webinars, conferences, meetups, and partnership events. These cover topics such as product updates, content modeling, AI integration, eCommerce, and industry best practices. For a full list, visit the Hygraph Events page.

How can I register for upcoming Hygraph events?

You can register for upcoming Hygraph events directly on the Events page. Each event listing includes a registration or RSVP link for easy sign-up.

Are recordings available for past Hygraph events?

Yes, many past Hygraph events, especially livestreams and webinars, have recordings available. You can access these by visiting the event's detail page or Hygraph's YouTube channel.

What topics are covered in Hygraph's webinars?

Hygraph's webinars cover a range of topics including AI-driven content management, personalization strategies, eCommerce best practices, content modeling, localization, and product updates. Examples include 'The Travel Accelerator', 'Personalization Tech Trap', and 'Accelerating Digital Services with Komax'.

Who are typical speakers at Hygraph events?

Speakers at Hygraph events include Hygraph product leaders, solution architects, engineers, and industry experts from partner companies. Notable speakers have included Dr. Mario Lenz (CPTO), Issam Sedki (Head of Solution Architecture), and guest experts from companies like Komax, Solmar, and Cloudinary.

How can I stay updated about future Hygraph events?

You can subscribe to the Hygraph newsletter on the events page to receive updates about upcoming events, product releases, and industry news. Alternatively, follow Hygraph on Twitter, LinkedIn, and YouTube.

What is the format of Hygraph's livestreams?

Hygraph's livestreams typically feature live demonstrations, product walkthroughs, expert interviews, and interactive Q&A sessions. These sessions are designed to provide practical insights and hands-on guidance for users and developers.

Can I interact with Hygraph experts during events?

Yes, most Hygraph events include live chat or Q&A segments where attendees can ask questions and interact directly with Hygraph experts and guest speakers.

Are Hygraph events suitable for both technical and non-technical audiences?

Yes, Hygraph events are designed for a broad audience, including developers, product managers, marketers, and content creators. Sessions range from technical deep-dives to strategic discussions and practical tutorials.

How do I join the Hygraph community for event discussions?

You can join the Hygraph community on Slack at hygraph.slack.com to participate in event discussions, ask questions, and connect with other users and experts.

Product Features & Capabilities

What is Hygraph and what does it offer?

Hygraph is a modern, flexible, and scalable headless CMS built on a GraphQL-native architecture. It offers features such as content federation, localization, asset management, Smart Edge Cache, and robust security and compliance controls. Learn more at the Hygraph Product page.

Does Hygraph support AI and automation features?

Yes, Hygraph supports AI and automation through features like AI Agents, AI Assist, and the MCP Server, enabling agentic speed and governed control for content operations. These capabilities are regularly showcased in product update events and webinars. For documentation, visit AI Agents Documentation.

What integrations are available with Hygraph?

Hygraph offers integrations with Digital Asset Management systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, and supports custom integrations via SDKs and APIs. Explore more in the Hygraph Integrations Documentation.

Does Hygraph provide APIs for developers?

Yes, Hygraph provides multiple APIs including Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. These APIs support secure, scalable, and flexible content management. For details, visit the API Reference Documentation.

How does Hygraph ensure high performance for content delivery?

Hygraph delivers high performance through optimized endpoints designed for low latency and high read-throughput. The platform actively measures GraphQL API performance and provides best practices for optimization. Read more in the High-Performance Endpoint blog post.

What technical documentation is available for Hygraph?

Hygraph offers extensive technical documentation covering APIs, schema components, references, webhooks, AI integrations, and more. Access all resources at the Hygraph Documentation page.

What are the key capabilities and benefits of Hygraph?

Key capabilities include GraphQL-native architecture, content federation, scalability, enterprise-grade security, Smart Edge Cache, localization, asset management, cost efficiency, and accelerated speed-to-market. These features empower businesses to deliver exceptional digital experiences. Source: Hygraph knowledge base.

How easy is it to use Hygraph for non-technical users?

Hygraph is praised for its intuitive user interface, making it easy for both technical and non-technical users to manage content. Features like live preview, commenting, and independent content management reduce bottlenecks and improve workflow. Source: Try Hygraph.

What pain points does Hygraph solve for businesses?

Hygraph addresses operational inefficiencies (developer dependency, legacy tech stacks, content inconsistency), financial challenges (high costs, slow speed-to-market, scalability), and technical issues (schema evolution, integration, performance bottlenecks, localization). Source: Hygraph knowledge base.

Pricing & Plans

What pricing plans does Hygraph offer?

Hygraph offers three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan is designed for different team sizes and project needs. Details are available on the Hygraph Pricing page.

What features are included in the Hobby plan?

The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload size, live preview, and commenting/assignment workflow. Sign up for the Hobby plan.

What does the Growth plan cost and include?

The Growth plan starts at $199 per month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support desk. Get started with the Growth plan.

What is included in the Enterprise plan?

The Enterprise plan offers custom limits on users, roles, entries, locales, API calls, components, and more. It includes scheduled publishing, dedicated infrastructure, global CDN, security controls, SSO, multitenancy, instant backup recovery, custom workflows, and dedicated support. Try the Enterprise plan for 30 days or request a demo.

How can I get started with Hygraph?

You can sign up for a free forever developer account and start using Hygraph immediately. The onboarding process includes introduction calls, account provisioning, business and technical kickoffs, and access to training resources. Explore documentation.

How long does it take to implement Hygraph?

Implementation time varies by project complexity. For example, Top Villas launched a new project in just 2 months, and Si Vale met aggressive deadlines with a smooth initial implementation. Source: Top Villas Case Study.

Is there a free trial for the Enterprise plan?

Yes, Hygraph offers a 30-day free trial for the Enterprise plan. You can request access via the Enterprise trial page.

Where can I find more details about Hygraph pricing?

Comprehensive pricing details, plan features, and comparisons are available on the Hygraph Pricing page.

Security & Compliance

What security certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (since August 3, 2022), ISO 27001 certified, and GDPR compliant. These certifications ensure high standards for data protection and information security. Source: Secure features page.

How does Hygraph protect customer data?

Hygraph encrypts data at rest and in transit, provides regular backups, granular permissions, audit logs, SSO integrations, and options for dedicated hosting in multiple regions. Source: Secure features page.

Is Hygraph GDPR compliant?

Yes, Hygraph is fully GDPR compliant, ensuring adherence to data protection and privacy regulations for customers in the EU and globally. Source: Secure features page.

Does Hygraph offer audit logs and permissions management?

Yes, Hygraph provides audit logs for tracking changes and access, as well as granular permissions to define content access rules. These features support governance and compliance for enterprise customers. Source: Secure features page.

How can I report a security incident to Hygraph?

Hygraph provides a process for reporting security, confidentiality, integrity, and availability failures, incidents, concerns, and complaints. Details are available on the Secure features page.

Use Cases & Customer Success

Who are some of Hygraph's customers?

Notable Hygraph customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. These companies span industries such as technology, consumer goods, healthcare, travel, and eCommerce. See more at Hygraph Case Studies.

What industries does Hygraph serve?

Hygraph serves a wide range of industries including SaaS, marketplace, education technology, media and publication, healthcare, consumer goods, automotive, technology, fintech, travel and hospitality, food and beverage, eCommerce, agency, online gaming, events & conferences, government, consumer electronics, engineering, and construction. Source: Case Studies.

Can you share specific customer success stories?

Yes, Hygraph has several published case studies: Samsung built a scalable API-first application, Komax achieved 3x faster time to market, AutoWeb saw a 20% increase in monetization, BioCentury accelerated content publishing, and Voi scaled multilingual content across 12 countries. Read more at Hygraph Case Studies.

What business impact can customers expect from using Hygraph?

Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax managed 20,000+ product variations across 40+ markets, and Samsung improved engagement rates by 15%. Source: Case Studies.

Who is the target audience for Hygraph?

Hygraph is designed for developers, product managers, content creators, marketing professionals, and solutions architects at enterprises, agencies, eCommerce platforms, media companies, technology firms, and global brands. Source: Hygraph knowledge base.

How does Hygraph differentiate itself from other CMS platforms?

Hygraph is the first GraphQL-native headless CMS, offering content federation, user-friendly tools, enterprise-grade features, and proven ROI. It ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and is recognized for ease of implementation. Source: G2 Summer 2025.

What are some use cases relevant to the pain points Hygraph solves?

Operational: HolidayCheck reduced developer bottlenecks; Dr. Oetker adopted MACH architecture; Si Vale streamlined content creation. Financial: Komax achieved faster launches and lower costs; Samsung scaled globally with reduced overhead. Technical: Hygraph case studies highlight simplified development and robust integrations. Source: Case Studies.

How does Hygraph solve pain points differently than competitors?

Hygraph stands out with its GraphQL-native architecture, content federation, user-friendly interface, cost efficiency, robust APIs, Smart Edge Cache, and localization/asset management. These features enable faster updates, easier integrations, and better scalability compared to traditional CMS platforms. Source: Hygraph knowledge base.

Introducing Click to Edit

Worldwide conferences, meetups, events, and webinars

Meet the Hygraph team and take your content management to the next level.

Upcoming Events

Past events

Cover image for The Travel Accelerator: Powering Travel Brand Success with CX, Tech and AI
Webinar

The Travel Accelerator: Powering Travel Brand Success with CX, Tech and AI

Nov 26, 2025 | 10:00, an hour

We’ve partnered with Code to bring you an insightful webinar featuring brand leaders from leading villa business Solmar and industry experts sharing strategies for driving growth through CX, technology and AI-enabled innovation. You’ll discover how leading travel brands are combining composable architectures, personalised content and AI-driven experimentation to stay ahead in a fast-changing market.

Cover image for Agents Take Over – Why Orchestration Still Belongs to CMS
Livestream

Agents Take Over – Why Orchestration Still Belongs to CMS

Aug 06, 2025 | 14:00, an hour

Join us on August 6 at 4 PM CET for a future-focused keynote with Hygraph CPTO, Dr. Mario Lenz. He’ll dive into how AI agents are reshaping eCommerce as we know it and why CMS remains the orchestration layer behind it all.

⁠⁠Learn what this shift means for your content models, governance, and tech stack and how to get your business AI-ready now.

⁠Click here to watch the livestream on YouTube

Cover image for Rolling out localized content faster: How Voi scales across 12 countries and cuts costs
Webinar

Rolling out localized content faster: How Voi scales across 12 countries and cuts costs

Feb 19, 2025 | 11:00, an hour

Join us on February 19th at 11 AM CET for an insightful webinar with Voi, the leader in shared electric micromobility, along with Hygraph and Lokalise. Discover how Voi tackled the complexities of managing multilingual content across 12 countries and 10 languages—transforming their workflows to achieve faster delivery, reduced operational overhead and seamless collaboration between teams.

Cover image for Smarter, Faster, More Modular: How TechInsights Modernized Its Content Operations
Webinar

Smarter, Faster, More Modular: How TechInsights Modernized Its Content Operations

Jan 23, 2025 | 16:00, an hour

Find out how TechInsights solved complex content challenges—managing metadata, transitioning to dynamic HTML content and integrating content from multiple sources into a single source of truth. Discover the strategies behind their optimized publishing systems, advanced subscriber access controls, and how they deliver personalized content at lightning speed.

If you’re ready to move beyond your legacy CMS and elevate your content operations, this session is for you.

Cover image for Hygraph Product Update December 2024
Livestream

Hygraph Product Update December 2024

Dec 04, 2024 | 16:00, an hour

Hygraph’s product team, Alexey, Daniil and Fabian will hop on a livestream this Wednesday to showcase new features we shipped this autumn that will make the editors’ and developers’ lives easier! We’ll go through Conditional Fields, Rich Text Limit Formatting, Recently Viewed Menu, Grid View, Quick Filters and more.

Join us to see how these features can help you ship content swiftly with Hygraph Studio.

Ask us any questions in the chat and join the community: https://slack.hygraph.com

Cover image for Work The Flow: Workflow Configuration with headless CMS by Niki and Bryan
Livestream

Work The Flow: Workflow Configuration with headless CMS by Niki and Bryan

Oct 30, 2024 | 15:00, an hour

Join Niki and Bryan as they dive into Workflow Configuration with Hygraph as a Headless CMS and discuss how to implement quality assurance for secure, high-quality content publishing.

⁠Discover effective content workflow management techniques that ensure your content remains safe, reliable and goes live right when you need it.

Ask us any questions in the chat and join the community: https://slack.hygraph.com

Cover image for Rich text in Svelte with Hygraph by Bert Bengtson
Livestream

Rich text in Svelte with Hygraph by Bert Bengtson

Oct 23, 2024 | 14:00, an hour

This week we have invited Bert Bengtson from our customer Ashley Furniture to share how he has developed a fantastic library for rendering rich text in Svelte specifically tailored for Hygraph. We will walk you through the code base and implementation so get your questions ready and join the chat.

Tap the notification bell below to be reminded and check out the open source library here: https://github.com/bertybot/svelte-re...


Ask us any questions in the chat and join the community:  https://slack.hygraph.com

Cover image for Efficient Content Loading in Astro w/ Bryan Robinson, Matthew Phillips and Matt Kane
Livestream

Efficient Content Loading in Astro w/ Bryan Robinson, Matthew Phillips and Matt Kane

Sep 25, 2024 | 14:00, an hour

Astro just released a major update to their Content Layer in Astro v15, opening the door to custom content loaders.

The Hygraph Content Loader takes advantage of the new Content Layer API and provides a consistent data layer for your Hygraph Data and Astro Data. Instead of making requests per page or layout, you can create one configuration element for each type of data and have it ready at build time.

Cover image for Building a content loader with Hygraph for Astro.js
Livestream

Building a content loader with Hygraph for Astro.js

Aug 21, 2024 | 14:00, an hour

In version 4.14, Astro.js launched their new Content Layer API. The goal of this API is to speed up performance of build processes within Astro by streamlining the fetching of Content. In this livestream, Bryan Robinson will explore the new API and create a custom loader for Hygraph content that utilizes these new API hooks.

Join the slack to become part of our community and ask us any questions:https://slack.hygraph.com

Cover image for Introducing Live Preview by Bryan Robinson
Livestream

Introducing Live Preview by Bryan Robinson

Aug 14, 2024 | 14:00, an hour

To boost editors' confidence and productivity, we recently launched Live Preview for Hygraph Studio, a feature that enables you to edit and preview content side-by-side in one smooth workflow.

In this live session, Bryan Robinson will walk attendees through the new feature, how to set it up in Hygraph and how to adjust your site or app to get it up and running.

Read more here: https://hygraph.com/blog/live-preview
& Join the slack to become part of our community and ask us any questions:https://slack.hygraph.com

Cover image for Network with Nearform_commerce, Cloudinary and Hygraph
Conference

Network with Nearform_commerce, Cloudinary and Hygraph

Feb 20, 2024 | 18:00, 4 hours

Join us to enjoy drinks, delicious bites, pub trivia, and gain insights into the latest 2024 technology solutions from industry experts. We’re looking forward to an evening of networking and connection!

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