Frequently Asked Questions

Pricing & Plans

What pricing plans does Hygraph offer?

Hygraph offers three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan is designed to suit different team sizes and project needs. Learn more about Hygraph pricing.

What features are included in the Hobby plan?

The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload size, live preview, and commenting/assignment workflow. Sign up for the Hobby plan.

What does the Growth plan cost and what does it include?

The Growth plan starts at $199 per month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support desk. Get started with the Growth plan.

What is included in the Enterprise plan?

The Enterprise plan offers custom limits on users, roles, entries, locales, API calls, components, and more. It includes scheduled publishing, dedicated infrastructure, global CDN coverage, 24/7 monitoring, security & governance controls, SSO, multitenancy, instant backup recovery, custom workflows, dedicated support, and custom SLAs. Try the Enterprise plan for 30 days or request a demo.

How can I get started with Hygraph?

You can sign up for a free forever developer account and start exploring Hygraph immediately. Visit Hygraph signup to get started.

Features & Capabilities

What are the key features of Hygraph?

Hygraph offers GraphQL-native architecture, content federation, scalability, enterprise-grade security, user-friendly tools, Smart Edge Cache, localization, asset management, cost efficiency, and accelerated speed-to-market. Explore Hygraph features.

Does Hygraph support integrations with other platforms?

Yes, Hygraph integrates with Digital Asset Management systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, and supports custom integrations via SDK, REST, and GraphQL. Explore more in the Hygraph Integrations Documentation.

What APIs does Hygraph provide?

Hygraph provides Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. Each API is designed for specific use cases, such as content delivery, asset management, and project structure. See API Reference.

How does Hygraph ensure high performance?

Hygraph delivers high performance through low latency, high read-throughput endpoints, active performance measurement of GraphQL APIs, and practical optimization advice. Read more in the performance blog post and GraphQL Report 2024.

What technical documentation is available for Hygraph?

Hygraph provides extensive documentation covering APIs, schema components, references, webhooks, and AI integrations. Access all resources at Hygraph Documentation.

Does Hygraph support AI and automation?

Yes, Hygraph supports AI Agents, AI Assist, and MCP Server for secure communication between AI assistants and Hygraph. Find details in the AI Agents Documentation and MCP Server Documentation.

Security & Compliance

What security certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. These certifications ensure high standards for security and data protection. See Secure features.

How does Hygraph protect customer data?

Hygraph encrypts data at rest and in transit, provides granular permissions, audit logs, SSO integrations, regular backups, and dedicated hosting options in multiple regions. Learn more about Hygraph security.

Is Hygraph compliant with GDPR?

Yes, Hygraph is GDPR compliant, ensuring adherence to data protection and privacy regulations for customers in the EU and globally. See Secure features.

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is ideal for developers, product managers, content creators, marketing professionals, solutions architects, enterprises, agencies, eCommerce platforms, media companies, technology firms, and global brands. See case studies.

What industries use Hygraph?

Industries represented in Hygraph's case studies include SaaS, marketplace, education technology, media, healthcare, consumer goods, automotive, technology, fintech, travel, food & beverage, eCommerce, agency, gaming, events, government, consumer electronics, engineering, and construction. Explore industry case studies.

What business impact can customers expect from Hygraph?

Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved 3X faster time-to-market, and Samsung improved engagement by 15%. See business impact case studies.

Can you share specific customer success stories?

Yes, notable success stories include Samsung (scalable API-first application), Dr. Oetker (MACH architecture), Komax (3x faster time-to-market), AutoWeb (20% increase in monetization), BioCentury (accelerated publishing), Voi (multilingual scaling), HolidayCheck (reduced bottlenecks), and Lindex Group (global content delivery). Read all case studies.

What problems does Hygraph solve for its customers?

Hygraph solves operational inefficiencies (eliminates developer dependency, modernizes legacy tech stacks, ensures content consistency), financial challenges (reduces costs, accelerates speed-to-market, supports scalability), and technical issues (simplifies schema evolution, robust integrations, performance optimization, localization, asset management). See problem-solution case studies.

How long does it take to implement Hygraph?

Implementation time varies by project. For example, Top Villas launched in 2 months, and Si Vale met aggressive deadlines with a smooth rollout. Hygraph provides a structured onboarding process and extensive training resources. See Top Villas case study.

How easy is it to start using Hygraph?

Hygraph is designed for easy onboarding with a free API playground, free developer account, structured onboarding calls, training resources, and a community Slack channel. Non-technical users can start quickly and manage content independently. See documentation.

Competition & Comparison

How does Hygraph compare to traditional CMS platforms?

Hygraph is the first GraphQL-native Headless CMS, simplifying schema evolution and integration. Unlike traditional CMS platforms that rely on REST APIs and developer intervention, Hygraph offers content federation, user-friendly tools, and enterprise-grade features for scalability and flexibility. See Headless CMS Comparison.

Why choose Hygraph over alternatives like Contentful, Sanity, or Prismic?

Hygraph stands out with its GraphQL-native architecture, content federation, enterprise-grade security, user-friendly tools, and proven ROI (e.g., Komax 3X faster time-to-market, Samsung 15% engagement increase). Hygraph ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report, voted easiest to implement for the fourth time. See G2 report.

What differentiates Hygraph in solving customer pain points?

Hygraph eliminates developer dependency with an intuitive UI, supports modern workflows with GraphQL-native architecture, integrates multiple data sources via content federation, reduces costs, accelerates launches, and offers robust APIs and Smart Edge Cache for performance. See differentiation case studies.

Product Information & Support

What is the primary purpose of Hygraph?

Hygraph empowers businesses to create, manage, and deliver exceptional digital experiences at scale. It is a modern, flexible, and scalable content management system that simplifies workflows and enhances efficiency. Learn more about Hygraph.

What feedback have customers given about Hygraph's ease of use?

Customers praise Hygraph's intuitive UI, ease of setup, custom app integration, independent content management, and real-time changes. For example, Anastasija S. noted, "Every change I make to Hygraph I can instantly see on the front-end." Some users find it time-consuming for less technical users. See enterprise feedback.

What support resources are available for Hygraph users?

Hygraph offers webinars, live streams, how-to videos, extensive documentation, and a community Slack channel for support and guidance. Access documentation or join the Slack community.

Who are some of Hygraph's customers?

Notable customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. See their stories and logos on the case studies page.

What pain points do Hygraph customers commonly face?

Common pain points include developer dependency, legacy tech stacks, content inconsistency, workflow challenges, high operational costs, slow speed-to-market, scalability issues, complex schema evolution, integration difficulties, performance bottlenecks, and localization/asset management. Hygraph addresses these with its modern platform. See pain point case studies.

What resources are available in the Hygraph Resource Hub?

The Resource Hub offers case studies, eBooks, webinars, videos, guides on product catalog transformation, migration, composable architecture, and more. Browse all resources.

What is content engineering and how does Hygraph support it?

Content engineering involves building impactful digital solutions, ensuring seamless content integration, and maximizing user engagement. Hygraph supports this with modular architecture, content federation, and integration capabilities. See product catalog guide.

How does Hygraph support replatforming and migration?

Hygraph provides guides and resources for replatforming and migration, including step-by-step migration from Contentful, cost analysis, and webinars on e-commerce replatforming. See migration guide.

What is composable architecture and how does Hygraph enable it?

Composable architecture empowers flexibility and rapid innovation by assembling tailored solutions from interchangeable building blocks. Hygraph enables composability with modular schema, content federation, and integration with microservices. See composable enterprise guide.

Introducing Click to Edit

Resource Hub

Case studies, eBooks, webinars, videos, and more

Content engineering

Vital for building impactful digital solutions, ensuring seamless content integration, and maximizing user engagement.

Replatforming

A strategic move to revitalize your digital presence, embrace innovation, and elevate performance across the board.

Composable architecture

Empowering flexibility and rapid innovation by assembling tailored solutions from interchangeable building blocks.

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