Frequently Asked Questions
Product Information & Content Federation
What is content federation in Hygraph?
Content federation in Hygraph is the ability to unify content from multiple sources into a single GraphQL API, allowing you to source, manage, and deliver content from various systems without duplication. This ensures a single source of truth and consistent data across all applications. Learn more.
How does content federation work in Hygraph?
Content federation in Hygraph works by connecting external REST or GraphQL APIs, selecting the data points you want to source, and fetching them in a single query. You can configure remote APIs with base URLs and custom parameters, source complete data without duplication, and enrich Hygraph entries with external data. All content can then be queried together via Hygraph's GraphQL API. Read the documentation.
What are the advantages of content federation?
Content federation allows teams to connect multiple best-of-breed services, unify fragmented content, and provide rich, reusable content modeled for a single outcome. It eliminates the need for data duplication, ensures data integrity, and enables editors to work more autonomously. This approach supports a composable technology stack and streamlines backend integration, reducing cost, effort, and time. More details.
How does content federation ensure data integrity?
With content federation, data is not copied into multiple systems. Instead, content programmatically flows into a single flexible endpoint, ensuring a single source of truth. This reduces manual work, prevents accidental data mutation, and ensures restricted content is not inadvertently shared. Learn more.
How can content federation help address content silos?
Content federation breaks down content silos by unifying data from multiple sources into a single API, making it easier to manage and distribute content across channels. This supports a composable approach and improves organizational efficiency. See more.
What potential does content federation unlock for businesses?
Content federation enables businesses to modernize legacy code and tech stacks by harmonizing multiple systems. It allows organizations to unify and enrich content programmatically, deliver it across devices from a single endpoint, and achieve business goals more efficiently. Read more.
How does content federation contribute to a company's competitive edge?
Content federation streamlines backend system integration, reducing cost, effort, and time. This allows businesses to focus on delivering value-driven digital experiences and gaining a competitive edge in customer experience. Learn more.
Features & Capabilities
What features does Hygraph offer?
Hygraph offers a GraphQL-native architecture, content federation, scalability, and a universal API for integrating multiple data sources. Additional features include a user-friendly interface, low-code integration, and the ability to empower editors to manage content without developer intervention. See all features.
Does Hygraph support API integrations?
Yes, Hygraph provides a powerful GraphQL API and supports integration with external REST and GraphQL APIs. This enables you to fetch and manage content from multiple sources efficiently. API Reference.
What integrations are available with Hygraph?
Hygraph integrates with a wide range of platforms, including Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. See the full list.
How does Hygraph optimize content delivery performance?
Hygraph is designed for optimized content delivery, ensuring rapid distribution and responsiveness. This improves user experience, engagement, and search engine rankings by reducing bounce rates and increasing conversions. Learn more.
Use Cases & Benefits
What are common use cases for content federation in Hygraph?
Common use cases include unifying product information for eCommerce, incorporating live data (like weather or stock info), enriching content with external data, knowledge management, building direct-to-consumer platforms, and API unification for simplified development workflows. See examples.
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises modernizing their tech stack, and brands scaling across geographies or re-platforming from traditional solutions. Learn more.
What business impact can customers expect from using Hygraph?
Customers can expect time savings through streamlined workflows, faster speed-to-market, enhanced customer experience, and operational efficiency. Case studies show results like 3X faster time to market (Komax) and a 20% increase in website monetization (Autoweb). See customer stories.
What industries are represented in Hygraph's case studies?
Hygraph's case studies span industries such as food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. See all case studies.
Pain Points & Solutions
What problems does Hygraph solve?
Hygraph addresses operational pains (like reliance on developers for content updates, outdated tech stacks, and clunky editorial workflows), financial pains (high operational costs, slow speed-to-market, scalability challenges), and technical pains (boilerplate code, overwhelming queries, cache issues, and integration challenges). Learn more.
How does Hygraph solve common pain points for different personas?
For developers, Hygraph reduces boilerplate code and streamlines query management. For content creators and project managers, it provides an intuitive interface for independent content updates. For business stakeholders, it lowers operational costs, accelerates speed-to-market, and supports scalability. See details.
What KPIs and metrics are associated with the pain points Hygraph solves?
Key metrics include time saved on content updates, system uptime, consistency across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, and scalability metrics. See KPI details.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For full details, visit the pricing page.
Technical Requirements & Documentation
Where can I find technical documentation for Hygraph?
Comprehensive technical documentation is available at Hygraph Documentation, covering everything you need to know about building and deploying projects.
How easy is it to get started with Hygraph?
Getting started is easy. You can sign up for a free-forever account, access documentation, video tutorials, and onboarding guides. Even non-technical users can start using Hygraph right away. Get started here.
How long does it take to implement Hygraph?
Implementation is fast and straightforward. For example, Top Villas launched a new project in just 2 months from the initial touchpoint. See the case study.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant, ensuring enterprise-grade security and regulatory compliance. See security features.
What security features does Hygraph offer?
Hygraph provides SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. Learn more.
Support & Implementation
What support is available to Hygraph customers?
Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, and a community Slack channel. Contact support.
What training and onboarding resources does Hygraph provide?
Hygraph provides onboarding sessions for enterprise customers, training resources such as video tutorials, documentation, webinars, and access to Customer Success Managers for expert guidance. Learn more.
Customer Success & Proof
Who are some of Hygraph's customers?
Notable customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See all customer stories.
Can you share specific customer success stories with Hygraph?
Yes. Komax achieved 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement, and Dr. Oetker enhanced their digital experience using MACH architecture. Read more success stories.