Frequently Asked Questions

Product Information & Content Federation

What is content federation in Hygraph?

Content federation in Hygraph is the ability to unify content from multiple sources into a single GraphQL API, allowing you to source, manage, and deliver content from various systems without duplication. This ensures a single source of truth and consistent data across all applications. Learn more.

How does content federation work in Hygraph?

Content federation in Hygraph works by connecting external REST or GraphQL APIs, selecting the data points you want to source, and fetching them in a single query. You can configure remote APIs with base URLs and custom parameters, source complete data without duplication, and enrich Hygraph entries with external data. All content can then be queried together via Hygraph's GraphQL API. Read the documentation.

What are the advantages of content federation?

Content federation allows teams to connect multiple best-of-breed services, unify fragmented content, and provide rich, reusable content modeled for a single outcome. It eliminates the need for data duplication, ensures data integrity, and enables editors to work more autonomously. This approach supports a composable technology stack and streamlines backend integration, reducing cost, effort, and time. More details.

How does content federation ensure data integrity?

With content federation, data is not copied into multiple systems. Instead, content programmatically flows into a single flexible endpoint, ensuring a single source of truth. This reduces manual work, prevents accidental data mutation, and ensures restricted content is not inadvertently shared. Learn more.

How can content federation help address content silos?

Content federation breaks down content silos by unifying data from multiple sources into a single API, making it easier to manage and distribute content across channels. This supports a composable approach and improves organizational efficiency. See more.

What potential does content federation unlock for businesses?

Content federation enables businesses to modernize legacy code and tech stacks by harmonizing multiple systems. It allows organizations to unify and enrich content programmatically, deliver it across devices from a single endpoint, and achieve business goals more efficiently. Read more.

How does content federation contribute to a company's competitive edge?

Content federation streamlines backend system integration, reducing cost, effort, and time. This allows businesses to focus on delivering value-driven digital experiences and gaining a competitive edge in customer experience. Learn more.

Features & Capabilities

What features does Hygraph offer?

Hygraph offers a GraphQL-native architecture, content federation, scalability, and a universal API for integrating multiple data sources. Additional features include a user-friendly interface, low-code integration, and the ability to empower editors to manage content without developer intervention. See all features.

Does Hygraph support API integrations?

Yes, Hygraph provides a powerful GraphQL API and supports integration with external REST and GraphQL APIs. This enables you to fetch and manage content from multiple sources efficiently. API Reference.

What integrations are available with Hygraph?

Hygraph integrates with a wide range of platforms, including Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. See the full list.

How does Hygraph optimize content delivery performance?

Hygraph is designed for optimized content delivery, ensuring rapid distribution and responsiveness. This improves user experience, engagement, and search engine rankings by reducing bounce rates and increasing conversions. Learn more.

Use Cases & Benefits

What are common use cases for content federation in Hygraph?

Common use cases include unifying product information for eCommerce, incorporating live data (like weather or stock info), enriching content with external data, knowledge management, building direct-to-consumer platforms, and API unification for simplified development workflows. See examples.

Who can benefit from using Hygraph?

Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises modernizing their tech stack, and brands scaling across geographies or re-platforming from traditional solutions. Learn more.

What business impact can customers expect from using Hygraph?

Customers can expect time savings through streamlined workflows, faster speed-to-market, enhanced customer experience, and operational efficiency. Case studies show results like 3X faster time to market (Komax) and a 20% increase in website monetization (Autoweb). See customer stories.

What industries are represented in Hygraph's case studies?

Hygraph's case studies span industries such as food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. See all case studies.

Pain Points & Solutions

What problems does Hygraph solve?

Hygraph addresses operational pains (like reliance on developers for content updates, outdated tech stacks, and clunky editorial workflows), financial pains (high operational costs, slow speed-to-market, scalability challenges), and technical pains (boilerplate code, overwhelming queries, cache issues, and integration challenges). Learn more.

How does Hygraph solve common pain points for different personas?

For developers, Hygraph reduces boilerplate code and streamlines query management. For content creators and project managers, it provides an intuitive interface for independent content updates. For business stakeholders, it lowers operational costs, accelerates speed-to-market, and supports scalability. See details.

What KPIs and metrics are associated with the pain points Hygraph solves?

Key metrics include time saved on content updates, system uptime, consistency across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, and scalability metrics. See KPI details.

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For full details, visit the pricing page.

Technical Requirements & Documentation

Where can I find technical documentation for Hygraph?

Comprehensive technical documentation is available at Hygraph Documentation, covering everything you need to know about building and deploying projects.

How easy is it to get started with Hygraph?

Getting started is easy. You can sign up for a free-forever account, access documentation, video tutorials, and onboarding guides. Even non-technical users can start using Hygraph right away. Get started here.

How long does it take to implement Hygraph?

Implementation is fast and straightforward. For example, Top Villas launched a new project in just 2 months from the initial touchpoint. See the case study.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant, ensuring enterprise-grade security and regulatory compliance. See security features.

What security features does Hygraph offer?

Hygraph provides SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. Learn more.

Support & Implementation

What support is available to Hygraph customers?

Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, and a community Slack channel. Contact support.

What training and onboarding resources does Hygraph provide?

Hygraph provides onboarding sessions for enterprise customers, training resources such as video tutorials, documentation, webinars, and access to Customer Success Managers for expert guidance. Learn more.

Customer Success & Proof

Who are some of Hygraph's customers?

Notable customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See all customer stories.

Can you share specific customer success stories with Hygraph?

Yes. Komax achieved 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement, and Dr. Oetker enhanced their digital experience using MACH architecture. Read more success stories.

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Content Federation in Hygraph

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Glue code: the roadblock in front of business success

Custom glue code used by many organizations to connect fragmented data across multiple systems is proving to be inefficient.

The cost of custom code: engineering resources

Focus your resources on what truly matters to your business - crafting engaging experiences for your customers.

  • Writing code costs time and money

    Writing and maintaining code to bring together various data sources requires dedicated resources, making it time-consuming and costly

  • Replacing a system is a whole new project

    When you need to deprecate a backend system, you will have to spend a lot of time and effort figuring out how the new system will exchange data with your tech stack.

Writing glue code to stitch systems together leads to investments in the wrong area.

Stitching data in code leads to inefficient editorial processes

Lack of a content-first approach to data integration presents numerous challenges for both editorial and business teams.

  • Duplicate data creates inconsistency

    To access information across multiple systems, it must be stored in each system and kept in sync, negatively affecting content consistency and integrity.

  • Less autonomy for editors

    Since a developer is needed to maintain the code, editors lose independence when it comes to updating information and choosing what gets displayed for end-users.

Using Glue code puts editors out of the equation and they lose autonomy over the final content

A novel approach to data integration

Content federation helps solve these problems by offering a low-code approach to source data from multiple systems. Third-party systems retain their autonomy without the need for duplication or writing costly middleware code.

Having a variety of applications and platforms requires a significant amount of integration work on the backend to ensure all systems are connected.
Akhilesh Tiwari
VP, Global Head, Tata Consulting Services
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The next generation of content management

By combining content from multiple sources and distributing them to any frontend, Content Federation unlocks value unmatched by current CMS providers.

Unify content into a single GraphQL API

Instead of querying content separately, unify content from multiple REST and GraphQL APIs and fetch them using streamlined queries on the frontend.

Reuse content while maintaining integrity

Content federation does not migrate or duplicate content. By using data from the original sources, it ensures one source of truth and consistency across all applications.

Build content-rich applications

Provide additional information fetched from dynamically-updated data sources such as company stock information, weather data, user ratings, public database, etc.

Empower content teams

Instead of having devs edit code and choose what content gets displayed from multiple systems, give editors the autonomy to choose this from within Hygraph.

Unlock 10x faster content production

You can set up queries once, and then enable editorial teams to independently create pages with additional content automatically enriched from external systems.

Work efficiently with one interface to manage it all

For example, editors can pick a product from Shopify, images from a catalog, real-time information from a database, etc. and then publish the final page with related data (such as price) automatically fetched from these third-party systems.

This way, editors don’t have to waste time jumping from system to system, copy-pasting information, relying on obscure IDs, etc.

How Content Federation works?

Connect external APIs, choose data points to source, and fetch them in a single query.

Connect to an external system

Utilize our low-code approach to configure your remote REST or GraphQL APIs effortlessly. Simply input your APIs' base URLs, and optional HTTP headers or custom input parameters if needed.

Source complete data from external sources

Source complete data from your remote source, without the need to have a corresponding entry in Hygraph or any duplication.

For example, you can set it up in a way that all fields from the movie model in the external API are sourced into Hygraph.

Enter arguments to match data from an external system

Or, you can set up an argument to enrich information. This enables editorial teams to use an entry from Hygraph such as ID or title, to lookup data from the external system.

For example, you can set up arguments in a way that whatever data editors add to the movie title field in Hygraph, is then used to source user ratings and reviews from an external database for the movie that matches this title field.

Fetch remote data in a single query on your frontend

You can then use the Hygraph API to fetch data from both Hygraph or multiple external sources, all in a single simplified query.

Connecting a Remote API in Hygraph

Content Federation in practice

Content Federation is powerful in any use case with at least 2 multiple data sources. Here are a few examples of how teams are using it today.

Ecommerce

Unify product information from multiple systems such as your PIM, headless commerce systems (like Shopify), CRM data, media from asset management systems, etc.

Incorporating live data

Add dynamically updated data to your applications, such as flight times, weather data, company stock information, counts from live statistics, etc.

Content enrichment

Enrich your existing content with more information from external sources, like adding descriptions, user ratings, food recipes, geo-locations, etc.

Knowledge management

Create, share, use, and manage business-critical knowledge from various sources, and achieve organizational objectives through timely distribution across portals and hubs.

Direct-to-consumer platforms

Build data-rich platforms around use cases like travel, eCommerce, and fashion, combining data from vendors, users, distribution systems, and asset APIs.

API unification

Simplify development workflows, authentication, and better manage APIs. Benefit from the flexibility of a GraphQL API even though underlying APIs may be REST.

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