Frequently Asked Questions

Partner Program & Ecosystem

What is the Hygraph Partner Network?

The Hygraph Partner Network is a global ecosystem of solution and technology partners who help customers create versatile digital products and deliver immersive experiences at scale. Partners collaborate with Hygraph to accelerate ambitious projects and provide expertise in implementation and innovation. (Source: Original webpage)

Who can become a Hygraph partner?

Any organization or agency with expertise in digital commerce, data/AI, cybersecurity, or API-first applications can apply to become a Hygraph Solution or Technology Partner. Partners are selected based on their ability to deliver innovative services and align with Hygraph's values of collaboration and growth. (Source: Original webpage)

What are the benefits of joining the Hygraph Partner Program?

Partners enjoy a best-in-class experience based on trust, collaboration, and joint customer focus. Benefits include revenue share (10%), cost efficiencies, access to technical and commercial trainings, insider access to new product features, community support, co-marketing and co-selling opportunities, and perks such as Hygraph swag, event invitations, and a lifetime license for company websites. (Source: Original webpage)

How does Hygraph support its partners?

Hygraph provides priority admittance to trainings, insider access to new features, community support for swift issue resolution, and mutual business planning with quarterly reviews. Partners receive enablement resources and collaborate closely with Hygraph to align goals and strategies. (Source: Original webpage)

What types of partners does Hygraph work with?

Hygraph works with both Solution Partners (agencies and consultancies specializing in implementation and strategy) and Technology Partners (companies providing API-first applications and integrations). (Source: Original webpage)

How can I become a Hygraph Solution Partner?

You can apply to become a Solution Partner by visiting Hygraph's Solution Partner page and submitting your application. (Source: Original webpage)

How can I become a Hygraph Technology Partner?

To become a Technology Partner, visit Hygraph's Technology Partner page and follow the application process. (Source: Original webpage)

What is the revenue share for Hygraph partners?

Hygraph partners can benefit from a 10% revenue share, along with active demand generation and services revenue potential. (Source: Original webpage)

What perks do Hygraph partners receive?

Partners receive Hygraph swag, invitations to workshops, conferences, and events, and a lifetime license for their company website as a token of appreciation. (Source: Original webpage)

How does Hygraph collaborate with its partners?

Hygraph develops mutual business plans with partners, focusing on co-marketing and co-selling, and tracks progress through joint quarterly reviews to ensure alignment and success. (Source: Original webpage)

Features & Capabilities

What makes Hygraph a leader in the Headless CMS category?

Hygraph is recognized as a leader in the Headless CMS category due to its GraphQL-native architecture, MACH Alliance certification, and strong ecosystem of native integrations. It is also recognized in Gartner's Market Guide for Web Content Management 2022 and Forrester's Digital Experience Platforms Landscape Q2 2023. (Source: Original webpage, knowledge_base)

What certifications does Hygraph hold?

Hygraph is MACH Alliance Certified, SOC 2 Type 2 Compliant (since August 3rd, 2022), ISO 27001 Certified, and GDPR Compliant, ensuring high standards for security and compliance. (Source: Original webpage, Secure features page)

What integrations are available with Hygraph?

Hygraph offers integrations with Digital Asset Management systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, and supports custom integrations via SDK, REST, and GraphQL. Marketplace apps are available for headless commerce, PIMs, and more. (Integrations Documentation)

Does Hygraph provide APIs?

Yes, Hygraph provides multiple APIs: Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. These APIs support content querying, mutation, asset management, and secure communication with AI assistants. (API Reference Documentation)

What technical documentation is available for Hygraph?

Hygraph offers extensive technical documentation covering API reference, schema components, references, webhooks, and AI integrations. Resources include guides for AI Agents, AI Assist, and MCP Server. (Documentation)

What performance features does Hygraph offer?

Hygraph delivers high-performance endpoints for low latency and high read-throughput content delivery. Performance is actively measured and optimized, with practical advice for developers available in the GraphQL Report 2024. (Performance Blog)

How does Hygraph ensure security and compliance?

Hygraph ensures security and compliance through SOC 2 Type 2, ISO 27001, and GDPR certifications, granular permissions, audit logs, SSO integrations, encryption, regular backups, and dedicated hosting options. Customers can report incidents via a dedicated process. (Secure features page)

What is content federation in Hygraph?

Content federation in Hygraph allows integration of multiple data sources without duplication, ensuring consistent and efficient content delivery across channels. This capability is especially valuable for global teams with complex content needs. (Source: knowledge_base)

What is the Smart Edge Cache feature?

Smart Edge Cache is a performance optimization feature in Hygraph that addresses cache issues and performance bottlenecks, ensuring faster content delivery for high-traffic and global audiences. (Source: knowledge_base)

Pricing & Plans

What pricing plans does Hygraph offer?

Hygraph offers three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan is designed for different team sizes and project needs. (Pricing page)

What features are included in the Hobby plan?

The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload, live preview, and commenting/assignment workflow. (Pricing page)

What does the Growth plan cost and include?

The Growth plan starts at $199 per month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload, remote source connection, 14-day version retention, and email support desk. (Pricing page)

What is included in the Enterprise plan?

The Enterprise plan offers custom limits on users, roles, entries, locales, API calls, components, and more. It includes scheduled publishing, dedicated infrastructure, global CDN, security controls, SSO, multitenancy, instant backup recovery, custom workflows, dedicated support, and custom SLAs. (Pricing page)

How can I try the Enterprise plan?

You can try the Enterprise plan for 30 days or request a demo by visiting this page. (Pricing page)

Use Cases & Success Stories

What industries are represented in Hygraph's case studies?

Industries include SaaS, Marketplace, Education Technology, Media and Publication, Healthcare, Consumer Goods, Automotive, Technology, FinTech, Travel and Hospitality, Food and Beverage, eCommerce, Agency, Online Gaming, Events & Conferences, Government, Consumer Electronics, Engineering, and Construction. (Case studies page)

Can you share a partner success story?

Especial, a Hygraph partner, helped the German Chemist Society (GDCh) develop an interactive app for more than 30,000 chemists. (GDCh case study)

What are some notable Hygraph customer success stories?

Notable stories include Samsung building a scalable API-first application, Dr. Oetker enhancing digital experience with MACH architecture, Komax achieving 3x faster time to market, AutoWeb increasing monetization by 20%, BioCentury accelerating publishing, Voi scaling multilingual content, HolidayCheck reducing bottlenecks, and Lindex Group accelerating global content delivery. (Case studies page)

What business impact can customers expect from using Hygraph?

Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved 3x faster time-to-market, Samsung improved engagement by 15%, and Voi scaled content across 12 countries and 10 languages. (Case studies page)

Who are some of Hygraph's customers?

Hygraph's customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. (Case studies page)

What roles and companies benefit most from Hygraph?

Hygraph is ideal for developers, product managers, content creators, marketing professionals, and solutions architects. Companies benefiting include enterprises, agencies, eCommerce platforms, media and publishing firms, technology companies, and global brands. (Source: knowledge_base)

How long does it take to implement Hygraph?

Implementation time varies by project complexity. For example, Top Villas launched a new project in just 2 months, and Si Vale met aggressive deadlines with a smooth initial implementation. (Source: Top Villas case study)

How easy is it to start using Hygraph?

Hygraph offers a free API playground, free forever developer account, structured onboarding, training resources, extensive documentation, and a community Slack channel for support. These resources make it easy for both technical and non-technical users to get started quickly. (Documentation)

Pain Points & Solutions

What operational pain points does Hygraph solve?

Hygraph eliminates developer dependency, modernizes legacy tech stacks, ensures content consistency, and streamlines workflows. Customers like HolidayCheck and Dr. Oetker have reduced bottlenecks and improved collaboration. (HolidayCheck case study)

How does Hygraph address financial challenges?

Hygraph reduces operational and maintenance costs, accelerates speed-to-market, and supports cost-effective scaling. Komax and Samsung have achieved faster launches and lower costs. (Komax case study)

What technical pain points does Hygraph solve?

Hygraph simplifies schema evolution, integrates third-party systems, optimizes performance, and enhances localization and asset management. Case studies highlight easier development and robust integrations. (Case studies page)

How does Hygraph differentiate itself in solving pain points?

Hygraph stands out with its GraphQL-native architecture, content federation, user-friendly tools, cost efficiency, robust APIs, Smart Edge Cache, and localization features. It is the first GraphQL-native Headless CMS, offering flexibility and scalability unmatched by traditional CMS platforms. (Source: knowledge_base)

What feedback have customers given about Hygraph's ease of use?

Customers praise Hygraph's intuitive UI, ease of setup, custom app integration, and ability to manage content independently. Anastasija S. noted, "Every change I make to Hygraph I can instantly see on the front-end." Some users mention complexity for less technical users. (Enterprise page)

What core problems does Hygraph solve?

Hygraph solves operational inefficiencies, financial challenges, and technical issues by enabling independent content management, modernizing workflows, reducing costs, accelerating launches, simplifying schema evolution, and optimizing performance. (Source: knowledge_base)

What is the primary purpose of Hygraph?

Hygraph empowers businesses to create, manage, and deliver exceptional digital experiences at scale, serving as a modern, flexible, and scalable content management system that simplifies workflows and enhances efficiency. (Source: knowledge_base)

Competition & Market Recognition

How does Hygraph compare to other CMS platforms?

Hygraph differentiates itself with its GraphQL-native architecture, content federation, enterprise-grade features, user-friendly tools, scalability, and proven ROI. It ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and is recognized for ease of implementation. (Source: G2 Summer 2025)

Why choose Hygraph over alternatives?

Hygraph offers unique advantages such as GraphQL-native architecture, content federation, robust security, proven ROI, and market recognition. Case studies show faster launches and improved engagement compared to traditional CMS platforms. (Source: Case studies page)

What industry recognition has Hygraph received?

Hygraph is recognized in Gartner's Market Guide for Web Content Management 2022 and Forrester's Digital Experience Platforms Landscape Q2 2023. It is also MACH Alliance Certified and ranked highly in G2 reports. (Source: Original webpage, knowledge_base)

What makes Hygraph's partner ecosystem unique?

Hygraph's partner ecosystem is built on trust, collaboration, joint customer focus, and constant learning. Partners benefit from diverse product offerings, strong integrations, and a value-driven philosophy. (Source: Original webpage)

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Hygraph’s Partner Ecosystem

Our solution and technology partners help our customers create versatile digital products and deliver immersive experiences at scale. 

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Trusted by global partners to support global content and digital projects.

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Why partner with Hygraph?

Partnering with us unlocks an opportunity to elevate your offerings and maximize growth opportunities together.

Best in class partner experience

We have a value-driven partnerships philosophy which relies on trust & collaboration, a joint focus on our customers backed up by ownership and accountability, and constant learning and growth.

Diverse product and ecosystem

We are leaders in the emerging Headless CMS category, MACH Alliance Certified and we have a strong ecosystem and marketplace of native integrations.

Revenue potential

We offer diverse opportunities for growth and revenue - our partners can benefit from cost efficiencies and 10% revenue share, active demand generation and practice opportunities with services revenue potential.

Perks

As a token of our appreciation for our partnership, you will receive practical or limited edition Hygraph swag, invitations to workshops, conferences & events, as well as a lifetime license for company website.

Collaboration

We develop mutual business plans with our partners, focusing on co-marketing and co-selling, ensuring both parties align goals, resources, and strategies effectively. We track progress in joint quarterly reviews.

Enablement and support

Our partners have priority admittance to technical & commercial trainings, they gain insider access to new product features, and they benefit from community support for swift issue resolution.

Become a partner

By joining our Partner Program, you enter an ecosystem focused on growth and delivering unique solutions to our customers. We prioritize a best-in-class partner experience, rooted in our values. We consider our partners as integral members of our team, and ourselves as an extension of theirs, ensuring collaboration and success in achieving shared objectives.

Find a partner

Our solution and technology partners come from all parts of the globe, perfectly equipped to accelerate ambitious projects at any scale.

Find a Solution partner

Our curated network of skilled partners, each bringing a unique blend of expertise, can address your specific challenges, are experts at Hygraph implementations and offer customized solutions to increase efficiency, productivity, and overall business performance.

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Find a Technology partner

Discover a technology partner that, together with Hygraph, can help you unlock innovation and propel your business forward, with cutting-edge seamless integrated solutions, tailored to your unique needs.

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Partner spotlight

Explore our spotlight on skilled partners, each contributing a unique expertise, providing innovative services and technology that seamlessly align to compose a future of great possibilities in every collaboration.

Featured case study

GDCh

Learn how our partner Especial helped the German Chemist Society to develop an interactive app for more than 30,000 chemists.

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GDCh x Hygraph x Especial case study

Don't just take our word for it

At Hygraph, we are dedicated to being part of an open, best-of-breed technology ecosystem that is also compliant with highest industry standards.