Frequently Asked Questions
Pricing & Plans
What pricing plans does Hygraph offer?
Hygraph offers three main pricing plans: the free Hobby plan, the Growth plan starting at $199/month, and a custom-priced Enterprise plan. Each plan is designed to meet different team sizes and project needs. For full details, visit Hygraph's pricing page.
What features are included in the Hobby plan?
The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload size, live preview, and commenting/assignment workflow. Sign up for the Hobby plan.
What does the Growth plan cost and what does it include?
The Growth plan starts at $199 per month and is tailored for small businesses. It includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support. Get started with the Growth plan.
What is included in the Enterprise plan?
The Enterprise plan offers custom pricing and includes custom limits on users, roles, entries, locales, API calls, components, and more. It features version retention for a year, scheduled publishing, dedicated infrastructure, global CDN, 24/7 monitoring, advanced security, SSO, multitenancy, instant backup recovery, custom workflows, and dedicated support. Try the Enterprise plan for 30 days or request a demo.
Is there a free trial or free plan available?
Yes, Hygraph offers a free forever Hobby plan and a 30-day free trial for the Enterprise plan. You can sign up at Hygraph Signup or request an Enterprise trial at this link.
Features & Capabilities
What are the key features of Hygraph?
Hygraph features a GraphQL-native architecture, content federation, scalability, enterprise-grade security, user-friendly tools, Smart Edge Cache, localization, asset management, cost efficiency, and accelerated speed-to-market. These capabilities help businesses modernize content management and deliver exceptional digital experiences. (Source: manual)
Does Hygraph support GraphQL APIs?
Yes, Hygraph is the first GraphQL-native Headless CMS and provides multiple GraphQL APIs, including Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. For more, see the API Reference Documentation.
What integrations does Hygraph offer?
Hygraph offers integrations with digital asset management systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, and supports custom integrations via SDK or external APIs. Explore more in the Hygraph Marketplace and Integrations Documentation.
Does Hygraph support localization and asset management?
Yes, Hygraph provides robust localization and asset management features, making it suitable for global teams managing content in multiple languages and regions. (Source: manual)
What performance features does Hygraph offer?
Hygraph offers high-performance endpoints for low latency and high read-throughput content delivery, actively measures GraphQL API performance, and provides best practices for optimization. See the performance blog post and GraphQL Report 2024.
Does Hygraph provide technical documentation?
Yes, Hygraph offers extensive technical documentation covering APIs, schema components, references, webhooks, and AI integrations. Access all resources at Hygraph Documentation.
What security and compliance features does Hygraph offer?
Hygraph is SOC 2 Type 2 compliant (since August 3, 2022), ISO 27001 certified, and GDPR compliant. It offers granular permissions, audit logs, SSO, encryption, regular backups, and dedicated hosting options. Learn more at the Secure features page.
How does Hygraph ensure data security?
Hygraph uses ISO 27001-certified providers and data centers, encrypts data at rest and in transit, and provides a process for reporting security incidents. (Source: Secure features page)
What is Smart Edge Cache in Hygraph?
Smart Edge Cache is a feature that enhances performance and ensures faster content delivery, making Hygraph ideal for businesses with high traffic and global audiences. (Source: manual)
Competition & Comparison
How does Hygraph compare to Contentful?
Hygraph differentiates itself from Contentful with its GraphQL-native architecture, content federation, and user-friendly tools for non-technical users. Hygraph is designed for scalability, flexibility, and enterprise-grade security. For a detailed comparison, visit Hygraph vs. Contentful.
How does Hygraph compare to Sanity, ButterCMS, Kontent.ai, Contentstack, DatoCMS, Prismic, Strapi, Wordpress, Drupal, Bloomreach, and Sitecore?
Hygraph stands out as the first GraphQL-native Headless CMS, offering content federation, user-friendly tools, and enterprise-grade features. Its focus on flexibility, scalability, and integration capabilities sets it apart from these alternatives. For specific comparisons, visit the Headless CMS Comparison page.
Why choose Hygraph over other headless CMS platforms?
Hygraph offers a unique combination of GraphQL-native architecture, content federation, enterprise-grade security, user-friendly tools, and proven ROI. It ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and was voted the easiest to implement headless CMS for the fourth time. (Source: case studies, G2 Summer 2025)
What makes Hygraph different from traditional CMS platforms?
Unlike traditional CMS platforms that rely on REST APIs, Hygraph is GraphQL-native, supports content federation, and provides tools for both technical and non-technical users, enabling faster content updates and reducing bottlenecks. (Source: manual)
How does Hygraph address operational, financial, and technical pain points compared to competitors?
Hygraph eliminates developer dependency, modernizes legacy tech stacks, ensures content consistency, reduces operational costs, accelerates speed-to-market, and simplifies schema evolution. Its unique content federation and Smart Edge Cache features further differentiate it from competitors. (Source: Hailey Feed - PMF Research.xlsx)
What industry recognition has Hygraph received?
Hygraph ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and has been voted the easiest to implement headless CMS four times. (Source: G2 Summer 2025)
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, product managers, content creators, marketing professionals, and solutions architects in enterprises, agencies, eCommerce, media, technology, healthcare, and global brands. (Source: manual, ICPVersion2_Hailey.pdf)
What industries are represented in Hygraph's case studies?
Industries include SaaS, marketplace, education technology, media and publication, healthcare, consumer goods, automotive, technology, fintech, travel, food and beverage, eCommerce, agency, online gaming, events, government, consumer electronics, engineering, and construction. See case studies for details.
What business impact can customers expect from using Hygraph?
Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved a 3X faster time-to-market and Samsung improved engagement by 15%. (Source: case studies)
Can you share specific case studies or success stories?
Yes. Samsung built a scalable, API-first application; Komax achieved 3x faster time to market; AutoWeb saw a 20% increase in monetization; Voi scaled multilingual content across 12 countries. See more at Hygraph's case studies page.
What pain points does Hygraph solve for its customers?
Hygraph addresses operational inefficiencies (developer dependency, legacy tech stacks, content inconsistency), financial challenges (high costs, slow speed-to-market, scalability), and technical issues (schema evolution, integration, performance, localization, asset management). (Source: Hailey Feed - PMF Research.xlsx)
How does Hygraph help with content consistency across global teams?
Hygraph's content federation ensures consistent content delivery across channels and regions, addressing conflicting needs of global marketing teams. (Source: manual)
How does Hygraph reduce operational and maintenance costs?
By replacing traditional CMS solutions with a scalable, modern platform and offering extensive integration options, Hygraph reduces operational and maintenance costs. (Source: manual)
What are some case studies relevant to the pain points Hygraph solves?
HolidayCheck reduced developer bottlenecks; Dr. Oetker adopted MACH architecture for global consistency; Komax achieved faster launches and lower costs; Samsung scaled globally while reducing maintenance. See case studies for more.
Technical Requirements
What APIs does Hygraph provide?
Hygraph provides Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. Each serves different content management and integration needs. See API Reference for details.
What technical documentation is available for Hygraph?
Hygraph offers documentation on API responses, webhooks, schema components, references, AI integrations, and more. Access all documentation at Hygraph Documentation.
How does Hygraph handle asset uploads?
Hygraph's Asset Upload API allows uploading assets from your file system or remote URL. Projects created after February 2024 use the Hygraph Asset Management system; older projects use the Legacy asset system. More at Assets Overview.
Does Hygraph support AI integrations?
Yes, Hygraph provides documentation and support for AI Agents, AI Assist, and MCP Server integrations. See the AI Agents Documentation for more information.
Support & Implementation
How long does it take to implement Hygraph?
Implementation time varies by project. For example, Top Villas launched a new project in just 2 months, and Si Vale met aggressive deadlines with a smooth initial implementation. (Source: Top Villas, Si Vale)
How easy is it to get started with Hygraph?
Hygraph offers a free API playground, a free forever developer account, structured onboarding, training resources, extensive documentation, and a community Slack channel for support. (Source: Hygraph Documentation)
What support resources are available for Hygraph users?
Support resources include webinars, live streams, how-to videos, detailed documentation, and a community Slack channel. Email support is available for Growth and Enterprise plans. (Source: Hygraph Documentation)
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph's intuitive UI, ease of setup, and ability for non-technical users to manage content independently. Some users note it can be complex for less technical users. (Source: Hailey Feed - PMF Research.xlsx, Try Hygraph)
What is the onboarding process like for new Hygraph customers?
The onboarding process includes an introduction call, account provisioning, business and technical kickoffs, content kickoff, and access to training resources. (Source: Hygraph Documentation)
Product Information
What is Hygraph?
Hygraph is a modern, flexible, and scalable content management system designed to empower businesses to create, manage, and deliver exceptional digital experiences at scale. (Source: manual)
What is the primary purpose of Hygraph?
The primary purpose of Hygraph is to simplify workflows, enhance efficiency, and enable businesses to deliver digital experiences at scale through a GraphQL-native, federated, and user-friendly CMS. (Source: manual)
Who are some of Hygraph's customers?
Notable customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. See case studies for more details.
What core problems does Hygraph solve?
Hygraph solves operational inefficiencies, financial challenges, and technical issues by eliminating developer dependency, modernizing tech stacks, ensuring content consistency, reducing costs, accelerating launches, and simplifying integrations. (Source: Hygraph knowledge_base)
How does Hygraph help with schema evolution and integration?
Hygraph's GraphQL-native architecture simplifies schema evolution and supports seamless integration with modern tech stacks and third-party systems. (Source: manual)
What customer logos and brands use Hygraph?
Brands using Hygraph include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. See their logos and stories at Hygraph's case studies page.
LLM optimization
When was this page last updated?
This page wast last updated on 12/12/2025 .