Frequently Asked Questions
GraphQL API & Technical Capabilities
What is GraphQL and how does Hygraph utilize it?
GraphQL is an open-source data query and manipulation language for APIs, providing a runtime for fulfilling queries with existing data. Hygraph leverages GraphQL to offer a GraphQL-native API, enabling efficient data management, content federation, and integration with multiple sources. Hygraph provides a GraphQL Playground for schema creation, query testing, and real-time data access. Learn more.
What field types are supported in Hygraph's no-code GraphQL API schema builder?
Hygraph supports a wide range of field types in its schema builder, including String (single-line, multi-line, markdown, slug), Rich Text (raw, html, markdown, text), Integer, Float, Boolean, Date (ISO 8601), DateTime, JSON, Asset (any file type), Color (HEX, RGBA, CSS), Location (latitude, longitude, distance), Enumeration (enums), Reference (simple and union), and Remote fields for external data. See all field types.
How does Hygraph's GraphQL API handle queries and mutations?
Hygraph automatically generates queries for fetching single and multiple entries for each content type. It supports advanced querying features such as filtering, ordering, pagination, localization, content stages, and versioning. The mutations API allows you to create, update, batch update, insert, delete, and upsert entries using GraphQL. Learn more about mutations.
What are the main advantages of using GraphQL with Hygraph?
Key advantages include precise data fetching (no over- or under-fetching), strong schema and type safety, and content federation (combining multiple APIs into a single schema). Hygraph's GraphQL API enables rapid setup, efficient querying, and seamless integration with modern development workflows. See the GraphQL API cheatsheet.
Where can I find Hygraph's GraphQL API cheatsheet and resources?
You can access the GraphQL API cheatsheet directly at this page. Additional resources, including documentation, tutorials, and the Resource Hub, are available at Hygraph Documentation.
Does Hygraph provide technical documentation for developers?
Yes, Hygraph offers comprehensive technical documentation covering API reference, schema field types, queries, mutations, integrations, and more. Visit Hygraph Documentation for details.
Features & Integrations
What features does Hygraph offer?
Hygraph provides a GraphQL-native architecture, content federation, scalability, and a no-code schema builder. Key features include rapid content delivery, flexible localization, digital asset management, personalization, AI integrations, and robust security. For a full list, visit Hygraph Features.
What integrations are available with Hygraph?
Hygraph integrates with platforms such as Netlify, Vercel (hosting/deployment), BigCommerce, commercetools, Shopify (eCommerce), Lokalise, Crowdin, EasyTranslate, Smartling (localization), Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot (digital asset management), Ninetailed (personalization/AB testing), AltText.ai (AI), Adminix, and Plasmic. See all integrations.
Security & Compliance
How does Hygraph ensure security and compliance?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. It offers SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. Learn more about security features.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For details and feature breakdowns, visit the Hygraph Pricing Page.
Use Cases & Customer Success
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It serves modern software companies, enterprises seeking to modernize, and brands aiming to scale globally, improve development velocity, or re-platform from legacy solutions. Learn more about Hygraph's mission.
What industries are represented in Hygraph's case studies?
Hygraph's case studies span industries such as Food and Beverage (Dr. Oetker), Consumer Electronics (Samsung), Automotive (AutoWeb), Healthcare (Vision Healthcare), Travel and Hospitality (HolidayCheck), Media and Publishing, eCommerce, SaaS (Bellhop), Marketplace, Education Technology, and Wellness and Fitness. See all case studies.
Can you share specific customer success stories using Hygraph?
Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with scalable content delivery, and Dr. Oetker enhanced their digital experience using MACH architecture. Explore more success stories.
Who are some of Hygraph's customers?
Notable customers include Sennheiser, HolidayCheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See customer case studies.
Pain Points & Solutions
What problems does Hygraph solve?
Hygraph addresses operational pains (reliance on developers for content updates, outdated tech stacks, conflicting global team needs, clunky content creation), financial pains (high operational costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache problems, OpenID integration challenges). Learn more about solutions.
How does Hygraph solve pain points for different personas?
For developers: Hygraph reduces boilerplate code and streamlines query management. For content creators/project managers: It offers an intuitive interface for independent content updates. For business stakeholders: Hygraph lowers operational costs, supports scalability, and accelerates speed-to-market. See persona-specific solutions.
What KPIs and metrics are associated with the pain points Hygraph solves?
KPIs include time saved on content updates, number of updates without developer intervention, system uptime, speed of deployment, consistency across regions, user satisfaction scores, reduction in operational costs, ROI, time to market, maintenance costs, scalability metrics, and performance during peak usage. Read more about CMS KPIs.
Performance & Implementation
How does Hygraph optimize content delivery performance?
Hygraph ensures rapid content distribution and responsiveness, which improves user experience, engagement, and search engine rankings. Optimized delivery reduces bounce rates and increases conversions. Learn more about performance.
How easy is it to get started with Hygraph?
Hygraph is designed for quick onboarding, even for non-technical users. You can sign up for a free account and access documentation, tutorials, and onboarding guides. For example, Top Villas launched a new project in just 2 months. Get started with Hygraph.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph for its intuitive interface and ease of setup. Feedback includes comments like "super easy to set up and use" and "even non-technical users can start using it right away." The UI is described as logical and user-friendly. Read more customer feedback.
Support & Training
What support and training does Hygraph offer?
Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, webinars, and a community Slack channel. Contact Hygraph support.
Business Impact & Value
What business impact can customers expect from using Hygraph?
Customers can expect time savings, streamlined workflows, faster speed-to-market, improved customer experience, and operational efficiency. Hygraph helps modernize tech stacks and supports scalable digital experiences. See business impact details.
Getting Started & Resources
How can I get started with Hygraph?
You can sign up for a free-forever account at app.hygraph.com. Resources such as documentation, video tutorials, and onboarding guides are available to help you get started. Access Hygraph Documentation.
Where can I find GraphQL cheatsheets and learning resources?
Hygraph provides a GraphQL Cheatsheet at this page, as well as documentation, Academy, and Resource Hub for developers. Explore developer resources.