Frequently Asked Questions
Product Information
What is Hygraph?
Hygraph is a GraphQL-native headless content management system (CMS) designed for modern development stacks. It enables teams to spin up powerful GraphQL APIs, model content in minutes, and move from prototype to production efficiently. Hygraph supports flexible content modeling, reusable components, and seamless integration with modern web technologies. (Source)
Who is Hygraph designed for?
Hygraph is designed for developers, product managers, content creators, marketing professionals, and solutions architects at enterprises, agencies, eCommerce platforms, media companies, technology firms, and global brands. Its flexibility and scalability make it suitable for a wide range of industries, including SaaS, eCommerce, media, healthcare, and more. (Source)
What is the primary purpose of Hygraph?
The primary purpose of Hygraph is to empower businesses to create, manage, and deliver exceptional digital experiences at scale. It simplifies workflows, enhances efficiency, and supports modern content delivery through its GraphQL-native architecture and content federation capabilities. (Source)
What types of projects can be built with Hygraph?
Hygraph is suitable for building high-performance web applications, content-rich websites, eCommerce platforms, digital experiences for global brands, and more. Its composable and headless architecture allows integration with all modern frontend frameworks and existing systems. (Source)
Features & Capabilities
What are the key features of Hygraph?
Key features of Hygraph include a GraphQL-native API, flexible content modeling, reusable components, visual editing, AI assistants, collaboration and publishing workflows, environment management, Smart Edge Cache, localization, asset management, and robust integration capabilities. (Source, Source)
Does Hygraph support visual editing?
Yes, Hygraph offers a built-for-editing Visual Editor that allows content creators to see what they’re building and publish content without developer wait-time. (Source)
What developer tools does Hygraph provide?
Hygraph provides environment management for safe iteration, a management SDK for programmatic schema migrations, a GraphQL Playground, and robust API documentation. It also supports automation via AI agents and workflows. (Source, Source)
Can I automate workflows in Hygraph?
Yes, Hygraph supports automation via AI Assist and Hygraph Agents, enabling automated translations, SEO enrichments, and workflow triggers to keep marketing and product launches in sync. (Source)
What integrations does Hygraph offer?
Hygraph offers integrations with digital asset management systems (e.g., Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, and supports custom integrations via SDKs and APIs. Pre-built apps are available in the Hygraph Marketplace. (Source)
Does Hygraph support localization and asset management?
Yes, Hygraph provides robust localization and asset management features, making it ideal for global teams managing content in multiple languages and regions. (Source)
What APIs does Hygraph provide?
Hygraph provides multiple APIs, including a Content API (read & write), High Performance Content API (low latency, high throughput), MCP Server API (for AI assistants), Asset Upload API, and Management API. (Source)
How does Hygraph ensure high performance?
Hygraph delivers high performance through optimized endpoints for low latency and high read-throughput, active performance measurement of its GraphQL APIs, and practical optimization advice for developers. (Source, Source)
What technical documentation is available for Hygraph?
Hygraph offers extensive technical documentation, including API references, schema components, references, webhooks, and AI integrations. Resources are available at Hygraph Documentation.
Pricing & Plans
What pricing plans does Hygraph offer?
Hygraph offers three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan is tailored to different team sizes and project needs. (Source)
What features are included in the Hobby plan?
The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload, live preview, and commenting/assignment workflow. (Source)
What does the Growth plan cost and include?
The Growth plan starts at $199 per month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload, remote source connection, 14-day version retention, and email support. (Source)
What is included in the Enterprise plan?
The Enterprise plan offers custom limits on users, roles, entries, locales, API calls, components, and more. It includes version retention for a year, scheduled publishing, dedicated infrastructure, global CDN, security controls, SSO, multitenancy, backup recovery, custom workflows, and dedicated support. (Source)
Is there a free trial for the Enterprise plan?
Yes, Hygraph offers a 30-day free trial for the Enterprise plan. (Source)
Technical Requirements
What programming languages and frameworks does Hygraph support?
Hygraph works with all modern web technologies and frontend frameworks, including React, Vue, Angular, and more. It is composable and headless, allowing integration with existing systems, GraphQL, and REST APIs. (Source)
How can I manage environments in Hygraph?
Hygraph provides environment management, allowing developers to safely iterate on isolated instances of their projects. (Source)
Does Hygraph provide a management SDK?
Yes, Hygraph offers a Management SDK that allows developers to programmatically manage entire project schemas via migrations without leaving their code editor. (Source)
How can I extend Hygraph's functionality?
You can extend Hygraph by connecting with apps from the Hygraph Marketplace or building custom apps to connect with external systems, add custom fields, pages, or sidebar elements. (Source, Source)
Does Hygraph support webhooks?
Yes, Hygraph allows you to configure webhooks for various events, with additional logs, headers, and authentication options. (Source)
Security & Compliance
What security certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. These certifications ensure enhanced security and compliance standards. (Source)
How does Hygraph ensure data security?
Hygraph ensures data security through granular permissions, audit logs, SSO integrations, encryption at rest and in transit, regular backups, and dedicated hosting options in multiple regions. (Source)
Is Hygraph GDPR compliant?
Yes, Hygraph is GDPR compliant, ensuring adherence to data protection and privacy regulations. (Source)
Implementation & Support
How long does it take to implement Hygraph?
Implementation time varies by project complexity. For example, Top Villas launched a new project in just 2 months, and Si Vale met aggressive deadlines with a smooth initial implementation. (Source)
How easy is it to get started with Hygraph?
Hygraph offers a free API playground, a free forever developer account, structured onboarding, training resources, extensive documentation, and a community Slack channel for support. (Source)
What support resources are available for Hygraph users?
Support resources include webinars, live streams, how-to videos, detailed documentation, and a community Slack channel for quick assistance. (Source)
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph for its intuitive user interface, ease of setup, and ability for non-technical users to manage content independently. Some users note that it can be complex for less technical users, but overall feedback is positive. (Source, Source)
Use Cases & Benefits
What problems does Hygraph solve?
Hygraph solves operational inefficiencies (eliminating developer dependency, modernizing legacy tech stacks), financial challenges (reducing costs, accelerating speed-to-market), and technical issues (simplifying schema evolution, robust integrations, performance optimization, localization, and asset management). (Source)
What business impact can customers expect from using Hygraph?
Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved a 3X faster time-to-market, and Samsung improved customer engagement by 15%. (Source, Source)
What industries use Hygraph?
Industries using Hygraph include SaaS, marketplace, education technology, media and publication, healthcare, consumer goods, automotive, technology, fintech, travel and hospitality, food and beverage, eCommerce, agency, online gaming, events & conferences, government, consumer electronics, engineering, and construction. (Source)
Can you share some customer success stories?
Yes, notable success stories include Samsung building a scalable API-first application, Komax achieving 3x faster time-to-market, AutoWeb increasing website monetization by 20%, and Voi scaling multilingual content across 12 countries. (Source)
Who are some of Hygraph's customers?
Hygraph's customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. (Source)
Competition & Comparison
How does Hygraph compare to traditional CMS platforms?
Hygraph stands out as the first GraphQL-native headless CMS, simplifying schema evolution and integration with modern tech stacks. Unlike traditional CMS platforms that rely on REST APIs, Hygraph offers content federation, user-friendly tools, and enterprise-grade features for scalability and flexibility. (Source)
Why choose Hygraph over other headless CMS solutions?
Hygraph offers unique advantages such as GraphQL-native architecture, content federation, enterprise-grade features, proven ROI (e.g., Komax 3x faster time-to-market), and market recognition (ranked 2nd out of 102 Headless CMSs in G2 Summer 2025). (Source, Source)
How does Hygraph address common pain points compared to competitors?
Hygraph differentiates itself by eliminating developer dependency, supporting modern workflows with GraphQL, integrating multiple data sources without duplication, and offering cost efficiency, robust APIs, Smart Edge Cache, and advanced localization. (Source)
What market recognition has Hygraph received?
Hygraph ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and has been voted the easiest to implement headless CMS four times. (Source)