Frequently Asked Questions

Pricing & Plans

What pricing plans does Hygraph offer?

Hygraph offers three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan is designed to meet different team sizes and project needs. See full details.

What features are included in the Hobby plan?

The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload size, live preview, and commenting/assignment workflow. Sign up here.

What does the Growth plan cost and what does it include?

The Growth plan starts at $199/month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support desk. Get started.

What is included in the Enterprise plan?

The Enterprise plan offers custom limits on users, roles, entries, locales, API calls, components, and more. It includes scheduled publishing, dedicated infrastructure, global CDN, 24/7 monitoring, security & governance controls, SSO, multitenancy, instant backup recovery, custom workflows, dedicated support, and custom SLAs. Try for 30 days or request a demo.

Is there a free trial or developer account available?

Yes, Hygraph offers a free forever developer account and a 30-day Enterprise trial. You can start building immediately with the API playground and explore the platform without time-consuming onboarding. Sign up here.

Features & Capabilities

What are the key features of Hygraph?

Hygraph features include GraphQL-native architecture, content federation, scalability, enterprise-grade security, user-friendly tools, Smart Edge Cache, localization, asset management, and cost efficiency. Explore all features.

Does Hygraph support integration with other platforms?

Yes, Hygraph integrates with Digital Asset Management systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, and supports custom integrations via SDK, REST, and GraphQL. See documentation.

What APIs does Hygraph provide?

Hygraph offers Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. These APIs enable querying, mutating, asset uploading, and project management. API Reference.

How does Hygraph handle localization?

Hygraph supports multiple locales, enabling teams to manage and deliver localized content efficiently across global markets. This is especially beneficial for enterprises with diverse audiences. Learn more.

What is content federation in Hygraph?

Content federation allows Hygraph to integrate multiple data sources without duplication, ensuring consistent and efficient content delivery across channels. Read more.

How does Hygraph support collaboration and governance?

Hygraph provides efficient content workflows, rich editing experience, flexible building blocks, granular permissions, and audit logs for governance. Explore content capabilities.

What technical documentation is available for Hygraph?

Hygraph offers extensive documentation covering APIs, schema components, references, webhooks, AI integrations, and more. See documentation.

How does Hygraph ensure high performance?

Hygraph delivers high-performance endpoints for low latency and high read-throughput, actively measures GraphQL API performance, and provides optimization advice. Read more.

Can I use Hygraph with my preferred frontend frameworks?

Yes, Hygraph is compatible with popular frontend frameworks such as Gatsby, Next.js, SvelteKit, Remix, and more, allowing you to build applications using your technology of choice. See supported frameworks.

Security & Compliance

What security certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (since August 3, 2022), ISO 27001 certified, and GDPR compliant, ensuring high standards for IT and data security. Learn more.

How does Hygraph protect user data?

Hygraph encrypts data at rest and in transit, provides regular backups, granular permissions, audit logs, SSO integrations, and dedicated hosting options in multiple regions. See secure features.

Is Hygraph compliant with GDPR?

Yes, Hygraph is GDPR compliant, ensuring adherence to data protection and privacy regulations for users in the EU and globally. Learn more.

Does Hygraph offer audit logs and permissions management?

Yes, Hygraph provides audit logs to track changes and granular permissions to define access rules, supporting governance and compliance needs. See details.

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is ideal for developers, product managers, content creators, marketers, solutions architects, enterprises, agencies, eCommerce platforms, media companies, technology firms, and global brands. See case studies.

What industries does Hygraph serve?

Hygraph serves SaaS, marketplace, education technology, media and publication, healthcare, consumer goods, automotive, technology, fintech, travel, hospitality, food and beverage, eCommerce, agency, online gaming, events, government, consumer electronics, engineering, and construction. Explore industries.

What business impact can customers expect from Hygraph?

Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved 3x faster time-to-market and Samsung improved engagement by 15%. See more.

Can you share specific customer success stories?

Yes, notable success stories include Samsung building a scalable API-first app, Komax managing 20,000+ product variations across 40+ markets, AutoWeb increasing monetization by 20%, and Voi scaling multilingual content across 12 countries. Read case studies.

How long does it take to implement Hygraph?

Implementation time varies by project. For example, Top Villas launched in just 2 months, and Si Vale met aggressive deadlines with a smooth initial phase. See Top Villas case study.

How easy is it to start using Hygraph?

Hygraph is designed for easy onboarding with a free API playground, free developer account, structured onboarding process, training resources, extensive documentation, and a community Slack channel. See documentation.

What feedback have customers given about Hygraph's ease of use?

Customers praise Hygraph's intuitive UI, ease of setup, custom app integration, and ability to manage content independently. Anastasija S. noted, "Every change I make to Hygraph I can instantly see on the front-end." See more feedback.

What pain points does Hygraph solve?

Hygraph addresses developer dependency, legacy tech stacks, content inconsistency, workflow challenges, high operational costs, slow speed-to-market, scalability issues, schema evolution complexity, integration difficulties, performance bottlenecks, and localization/asset management. See case studies.

What are some case studies relevant to Hygraph's pain points?

HolidayCheck reduced developer bottlenecks, Komax achieved faster launches and lower costs, Samsung scaled globally, and Si Vale streamlined content creation. See all case studies.

How does Hygraph differentiate itself in solving pain points?

Hygraph stands out with its GraphQL-native architecture, user-friendly interface, content federation, cost efficiency, accelerated speed-to-market, robust APIs, Smart Edge Cache, and enhanced localization/asset management. See comparison.

Competition & Comparison

How does Hygraph compare to traditional CMS platforms?

Hygraph is the first GraphQL-native Headless CMS, simplifying schema evolution and integration with modern tech stacks, unlike traditional CMS platforms that rely on REST APIs. See comparison.

Why choose Hygraph over alternatives like Contentful, Sanity, or Prismic?

Hygraph offers GraphQL-native architecture, content federation, enterprise-grade features, user-friendly tools, scalability, proven ROI, and market recognition (ranked 2nd out of 102 Headless CMSs in G2 Summer 2025). See G2 report.

What market recognition has Hygraph received?

Hygraph was recognized in Forrester’s Digital Experience Platforms Landscape Q2 2023, Gartner Market Guide for Web Content Management 2022, and ranked 2nd out of 102 Headless CMSs in G2 Summer 2025, voted easiest to implement for four consecutive times. See G2 report.

What customer logos and brands use Hygraph?

Notable customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. See all customers.

Technical Requirements & Support

What onboarding and support resources does Hygraph provide?

Hygraph offers a structured onboarding process, training resources (webinars, live streams, how-to videos), extensive documentation, and a community Slack channel for support. See documentation.

Where can I find Hygraph's API status?

You can monitor Hygraph's API status at status.hygraph.com for real-time updates on uptime and performance.

How can I report a security or compliance issue?

Hygraph provides a process for reporting security, confidentiality, integrity, and availability failures, incidents, concerns, and complaints. See secure features.

What is the primary purpose of Hygraph?

Hygraph empowers businesses to create, manage, and deliver exceptional digital experiences at scale, serving as a modern, flexible, and scalable content management system that simplifies workflows and enhances efficiency. Learn more.

How does Hygraph address specific business needs?

Hygraph simplifies data retrieval and schema evolution, integrates multiple data sources, supports scalability, provides enterprise-grade security, and offers intuitive tools for non-technical users. See features.

Introducing Click to Edit

Native GraphQL, API-first, headless CMS

Build digital experiences using Hygraph’s industry leading GraphQL APIs, performance, security, and scalability, while providing editorial teams the tools to independently edit, manage, publish and reuse content.

Hygraph headless CMS

Get started today!

How does Hygraph work?

Define content schema, create or source content from external sources, and deliver to any destination of choice using powerful GraphQL APIs.

How Hygraph works?

Work with your preferred frontend frameworks

Build applications using your framework and technology of choice.

Hygraph headless CMS works with preferred frontend technologies

Seamlessly connect to any backend system

Source content from any remote GraphQL or REST API.

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Headless CMS with a range of capabilities

Enable your teams to deliver modern applications through a GraphQL native and API-first headless CMS.

Built for collaboration & governance

Efficient content workflows for digital teams

Delivering stellar experiences

Trusted by global teams

Don't just take our word for it

At Hygraph, we are dedicated to being part of an open, best-of-breed technology ecosystem that is also compliant with highest industry standards.

High Performer

FALL

2025

Momentum Leader

FALL

2025

Leader

Fall

2025

Users Love Us

Best Usability

FALL

2025

Best Relationship

FALL

2025

Easiest Setup

Enterprise

Fall 2025

Most Implementable

FALL

2025

Most Implementable

SUMMER

2023

Fastest Implementation

SUMMER

2023

Easiest Setup

SUMMER

2023

Easiest to Use

SPRING

2023

High Performer

FALL

2025

Momentum Leader

FALL

2025

Leader

Fall

2025

Users Love Us

Best Usability

FALL

2025

Best Relationship

FALL

2025

Easiest Setup

Enterprise

Fall 2025

Most Implementable

FALL

2025

Most Implementable

SUMMER

2023

Fastest Implementation

SUMMER

2023

Easiest Setup

SUMMER

2023

Easiest to Use

SPRING

2023

Get started for free, or request a demo
to discuss larger projects