Frequently Asked Questions

Changelog & Product Updates

Where can I find Hygraph's changelog?

Hygraph's changelog is available at our changelog page, where you can view all product releases and updates in detail.

Why are changelogs important for developer-centric companies?

Changelogs provide important details to developers about product updates, bug fixes, and new features. They also serve as a valuable marketing opportunity by showcasing ongoing improvements and transparency. Learn more.

How can I stay updated with Hygraph's product updates?

You can stay updated by subscribing to Hygraph's newsletter and regularly checking the Changelog on their website.

What are some of the latest features introduced in Hygraph?

Recent features include Taxonomies for hierarchical content classification (Sept 2025), Content Finder for improved search (May 2025), Content Workflows for streamlined approvals (Apr 2025), Collaborator View to prevent overwrites (Jan 2025), Quick Filters for efficient content discovery (Nov 2024), Conditional Fields for editorial productivity (Sept 2024), Live Preview in Hygraph Studio (Aug 2024), Custom App Permissions (July 2024), and entry-based Cache Invalidation (Apr 2024). For a full list, visit the changelog.

What was introduced on November 25th, 2021?

On November 25th, 2021, Hygraph launched Scheduled Publishing for individual content items or bundled releases, released Hidden & Read-Only Fields for storing values or restricting edits, and added a Webhooks Log View to track webhook statuses. See details.

Features & Capabilities

What are the key capabilities and benefits of Hygraph?

Hygraph provides a GraphQL-native architecture, content federation, and scalability. Key benefits include faster speed-to-market, control at scale, lower total cost of ownership, and streamlined workflows for both technical and non-technical users. Learn more.

Does Hygraph have an API?

Yes, Hygraph offers a powerful GraphQL API for efficient content fetching and management. For technical details, visit the API Reference.

What integrations does Hygraph support?

Hygraph supports integrations with Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. For a full list, visit Hygraph Integrations.

What technical documentation is available for Hygraph?

Comprehensive technical documentation is available at Hygraph Documentation, covering setup, API usage, integrations, and best practices.

What are the key improvements in the new Hygraph version?

The new version includes granular webhooks, union types, content staging, and major API performance improvements (up to 100x speed gain for some queries). Read more.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant, ensuring enterprise-grade security and regulatory compliance. Learn more.

What security features does Hygraph offer?

Hygraph offers SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. See details.

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For details, visit the pricing page.

Use Cases & Customer Success

Who are some of Hygraph's customers?

Hygraph is trusted by companies such as Sennheiser, HolidayCheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See case studies.

What industries are represented in Hygraph's case studies?

Industries include Food and Beverage, Consumer Electronics, Automotive, Healthcare, Travel and Hospitality, Media and Publishing, eCommerce, SaaS, Marketplace, Education Technology, and Wellness and Fitness. Explore case studies.

Can you share specific customer success stories using Hygraph?

Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement, and Dr. Oetker enhanced their digital experience using MACH architecture. Read more success stories.

How long does it take to implement Hygraph and how easy is it to start?

Hygraph is designed for quick implementation. For example, Top Villas launched a new project in just 2 months. Users can get started easily by signing up for a free account and using onboarding resources. See documentation.

What business impact can customers expect from using Hygraph?

Customers can expect time-saving through streamlined workflows, ease of use, faster speed-to-market, and enhanced customer experience through scalable content delivery. These benefits help modernize tech stacks and improve operational efficiency. Learn more.

Pain Points & Solutions

What problems does Hygraph solve?

Hygraph solves operational pains (reliance on developers, outdated tech stacks, global team conflicts, clunky content creation), financial pains (high costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache problems, OpenID integration challenges). See details.

How does Hygraph solve each pain point?

Hygraph provides an intuitive interface for non-technical users, modernizes legacy tech stacks with GraphQL-native architecture, ensures consistent branding via content federation, streamlines workflows to lower costs, accelerates speed-to-market, and simplifies development with tools for query management and schema evolution. Learn more.

What KPIs and metrics are associated with the pain points Hygraph solves?

Key metrics include time saved on content updates, system uptime, consistency across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, scalability metrics, and performance during peak usage. See more on CMS KPIs.

Support & Implementation

What customer service or support is available after purchasing Hygraph?

Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, and a community Slack channel. Contact support.

What training and technical support is available to help customers get started?

Hygraph provides onboarding sessions for enterprise customers, training resources such as video tutorials, documentation, webinars, and access to Customer Success Managers for expert guidance. Learn more.

Getting Started

How easy is it to get started with Hygraph?

Customers can get started easily by signing up for a free-forever account at Hygraph. Resources like documentation, video tutorials, and onboarding guides are available to help users navigate the platform.

Performance & Reliability

How does Hygraph optimize product performance?

Hygraph emphasizes optimized content delivery performance, ensuring rapid distribution and responsiveness. This reduces bounce rates and increases conversions, directly impacting user experience and search engine rankings. Learn more.

Velocity at Scale: Join the Launch of Hygraph’s Latest AI Innovations

Hygraph Changelog

All the details about each product release and update.

September 17th, 2025

  • We've introduced Taxonomies so you can classify content into hierarchical tags to improve discoverability, search, and personalisation.

READ MORE

May 29th, 2025

  • We've introduced Content Finder to improve your search experience across all Hygraph projects and locales.

READ MORE

April 9th, 2025

  • We've introduced Content Workflows to help your team manage content creation and approvals more efficiently, ensuring the right people are involved at each stage.

READ MORE

January 22nd, 2025

  • Collaborator View now shows you when others are editing the same content entry, helping prevent accidental overwrites.

READ MORE

December 6th, 2024

  • You can now see and reopen your recently viewed content entries, so it’s easier to pick up where you left off.

READ MORE

November 22nd, 2024

  • We've introduced Quick Filters to help you swiftly apply commonly used filters, making content discovery faster and more efficient.

READ MORE

October 16th, 2024

  • We've added a new grid view for assets, making it easier and faster to browse and manage your media at a glance.

READ MORE

September 24th, 2024

  • We have introduced our new Backup and Recovery add-on for enterprise customers. With this feature, you can view a list of a list of available backups for the last 7 days and restore your project to a previous version instantly with one click.

READ MORE

September 17th, 2024

  • We've now introduced Conditional Fields, a powerful new feature designed to boost editorial productivity. You can now add conditions to hide or show additional fields based on information entered in a content entry.

READ MORE

September 11th, 2024

  • You can now use Hygraph Studio to schedule content. You can publish or unpublish content at a specific time, or bundle multiple content entries together as part of a release.

August 7th, 2024

  • We’ve launched Live Preview for Hygraph Studio, a feature that enables you to edit and preview content side-by-side in one smooth workflow.

READ MORE

July 18th, 2024

  • We have launched Custom App Permissions, enabling you to choose permissions for who can install your app: only you, selected users, or the public.
  • We have introduced Automatic Query Splitting, where we optimize complex GraphQL queries that contain union fields or modular components.
  • We have launched our new app to add digital assets from imigix directly from the Hygraph interface.

READ MORE

July 3rd, 2024

  • We’ve now transitioned Hygraph Studio from Beta to Early Availability, which makes Studio the default experience for free and self-serve users. Enterprise plans can switch between Studio and Classic, with an opt-in period for Classic till they migrate.

READ MORE

April 16th, 2024

  • We've launched a more granular approach to caching with entry-based Cache Invalidation. This means that for any content changes, we now only invalidate the cache for the exact entry that was changed.
  • We've launched OAuth Support for commercetools and Commerce Layer Remote Sources.

READ MORE

March 19th, 2024

  • We’ve now launched our new Hygraph Studio in beta. You can now switch between the current interface (Hygraph Classic) and the new Studio to test it out.

READ MORE

March 7th, 2024

  • We’ve introduced our new Asset Management System, which is available for all new Hygraph projects created beginning today. In the first phase of rollout, the user interface remains unchanged. Nevertheless, the changes we’ve implemented in the backend architecture have resulted in a 10x increase in asset performance.

READ MORE

January 17th, 2024

  • We’ve enhanced global performance through regional deployments of our Management Server. This translates to faster load times, improved disaster recovery, and reduced latency.

READ MORE

⁠December 20th, 2023

  • We have launched our new app to add products from Aprimo directly from the Hygraph interface.

READ MORE

November 23rd, 2023

  • We have launched our new app to add products from Akeneo directly from the Hygraph interface.

READ MORE

⁠September 20th, 2023

  • We have launched our new Scaleflex Filerobot app to add assets from Scaleflex Filerobot or upload new ones in Scaleflex Filerobot directly from the Hygraph interface.

READ MORE

September 6th, 2023

  • We have launched our new Mux app to add assets from Mux or upload new ones in Mux directly from the Hygraph interface.

READ MORE

August 29th, 2023

  • We have now launched GraphQL Mutations for the new high-performance endpoint, which was previously only available on the regular endpoint. Migrate to the new endpoint by copying the URL from settings > API Access.

READ MORE

July 20th, 2023

  • We have launched our new Smartling app to help bring in your localization workflows into your Hygraph projects.

READ MORE

June 27th, 2023

  • Through our new Top-level Remote Fields, you can now directly fetch content from remote systems using one single Hygraph API, without the need to link remote content to content hosted in Hygraph.

READ MORE

June 22nd, 2023

  • We have introduced the ability to refresh Schema changes for GraphQL Remote Sources.

May 17th, 2023

  • We have launched our new EasyTranslate app to help bring in your localization workflows into your Hygraph projects.

READ MORE

April 13th, 2023

  • We have launched our new alttext.ai app, which helps you automatically generate alt text for your images.

READ MORE

March 21st, 2023

  • For improved performance and low-latency, we now offer model-and-stage-based partial cache invalidations on the high-performance read-only endpoint.

READ MORE

March 7th, 2023

  • New assignment workflow introduced for comments. Users can now assign a comment, and the assignee will receive a notification and can resolve upon completion.

READ MORE

February 8th, 2023

  • We have introduced our new app framework to allow you to build custom applications to add functionalities to Hygraph, connect to external systems, automate workflows and do much more.

February 6th, 2023

  • We have launched our new commercetools app to help you link products from commercetools in Hygraph.

February 1st, 2023

  • We have launched our new Crowdin app to help bring in your localization workflows into your Hygraph projects.

January 20th, 2023

  • Users can now reply to comments and start a discussion within that comment.

READ MORE

December 15th, 2022

  • We launched our commenting feature that allows users to add comments to content entries, assign and notify other users, and resolve them upon completion.

READ MORE

November 28th, 2022

  • We have launched a new Shopify app to help you link products from Shopify in Hygraph.
  • We have released a new high-performance read-only cache endpoint. The new endpoint offers 3-5x latency improvement over the previous one.
  • We have released a new version of our Management SDK. The old SDK has been deprecated but won't be removed from NPM, so old scripts using it will still work in the future. New features, though, will only be available in the new SDK.

READ MORE

November 18th, 2022

  • To improve the user experience, we have introduced new non-intrusive ways for users to provide feedback while using the application.

READ MORE

September 29th, 2022

  • We've launched new integrations for Bynder, Lokalise, Plasmic and Adminix.

READ MORE

September 21st, 2022

  • You can now filter content entries by the stage which they are in.

August 29th, 2022

  • We’ve redesigned our billing page to provide you with a one-stop shop to understand where you are towards any project limits that may apply and an overview of which features are activated for your project.

READ MORE

August 3rd, 2022

  • Hygraph is now SOC 2 Type 2 Compliant.

READ MORE

July 14th, 2022

  • Earlier this year, we launched our components feature. Now you have the ability to create components within a component, as if you had a parent component containing one or more child components.

READ MORE

June 23th, 2022

  • You can now render app pages in the sidebar as well.

June 13th, 2022

  • Based on our research and feedback we collected, we have redesigned the on-boarding experience for newly signed up users to help them better understand the platform.

June 7th, 2022

You can now filter content entries based on relational fields. Traditionally, this was available from the API, but we’ve now made it available in the UI in your Hygraph Project.

READ MORE

April 29th, 2022

Link Embeds can now be found within the Rich Text Editor. Link Embeds gives users control beyond just hyperlinking to URLs, but the added possibility to link to a specific entry.

READ MORE

March 29th, 2022

Components feature is available to all Hygraph users. This includes the ability to access and use Basic Field and Modular Field when creating models within the Schema Builder.

READ MORE

March 24th, 2022

  • Update to Project Cloning to include the ability to share projects externally to other users through unique link or button called Project Sharing
  • UI updates to Filter & Search in the Content View

READ MORE

January 27th, 2022

  • Customize your Hygraph project to fit the needs of your team with the launch of Configurable Sidebar
  • Trigger Webhooks on more granular settings
  • Addition of Rich Text Inline Embeds
  • Environments Change Log
  • Improvements to the Hygraph Welcome screen aimed at keep all users up-to-date on important project metrics and Hygraph news

READ MORE

November 25th, 2021

  • The launch of Scheduled Publishing. Schedule individual content items or bundle them within a release
  • Release of Hidden & Read-Only Fields. Store values in a hidden field from a UI extension, or display particular fields to business users without them having the ability to edit the field
  • Release of Webhooks Log View. See what Webhooks were sent and what status was returned.
  • Added TTL-based caching to Remote Fields
  • Updated Granular Permissions to enable users to specify fine-grained mutation permissions for specific locales

READ MORE

September 23rd, 2021

  • Updates to UI Extensions along with a JavaScript SDK
  • More Hygraph Examples
  • Introduced one-way references

READ MORE

JULY 25th, 2021

  • Introduced Granular Permissions
  • Major improvements to our Rich Text Editor
  • New Docs UI
  • New CMS onboarding UI and flow
  • Bug fixes

READ MORE

JUNE 24th, 2021

  • Rolled out UI Extensions.
  • New official starter for Marketing Websites.
  • Performance improvements
  • Bug fixes

READ MORE

FEBRUARY 22nd, 2021

  • We rolled out the new User system model, allowing for better user attribution with a few system fields.
  • Revamped members and roles view, in preparation for an upcoming rollout rebuilding our permissions system.
  • New official starter for eCommerce shops.
  • Open-sourced the Management SDK on NPM.
  • Bug fixes.

READ MORE

MARCH 25th, 2021

  • We rolled out the official Hygraph integration for Gatsby Cloud
  • Updates to the hygraph-source-plugin for compatibility with Gatsby v3.

READ MORE

FEBRUARY 19th, 2021

  • Improvements to picking region optimized for lowest latency
  • Launched shared datacenter in Montreal, Canada
  • Refreshed CMS navigation
  • Changed placement of support button to remove obstructions in the content view
  • Management SDK available on Free Forever plan
  • All new Hygraph Guides

READ MORE

DECEMBER 22nd, 2020

  • Introducing "Content Federation"
  • Rolled out Remote Fields with support for REST APIs
  • Rolled out our Management SDK for Programmatic Content Management
  • Introducing the new Slug field

READ MORE

NOVEMBER 30th, 2020

  • Improvements to the Free plan
  • New API Documentation
  • Integration for Netlify launched
  • Environment promotion landed
  • Set up initial values on fields
  • Display settings rolled out
  • Sunsetting legacy Hygraph on Feb 01, 2021, announced

READ MORE

OCTOBER 29th, 2020

  • Introducing Audit Logs.
  • New Reference Editor.
  • API for Uploading Assets.
  • Clear Action for Fields.
  • In-App Notifications Redesign.

READ MORE

SEPTEMBER 22nd, 2020

  • We've rolled out custom content stages.
  • Batch updates are now live.
  • Several improvements to enumerations and Rich Text editors.
  • Bug fixes.

READ MORE

AUGUST 13th, 2020

  • Indicated Changes within content views.
  • Project Cloning is now live!
  • Brand new project dashboard

READ MORE

JULY 30th, 2020

READ MORE

JUNE 30th, 2020

  • Versioning
  • Rich Text Fixes & Improvements
  • Improvements to Environment Creation
  • Persisting Content View State when navigating away
  • Content API Performance Improvements

MAY 20th, 2020

  • Environments
  • Content Views & Groups
  • Input Argument for CreatedAt/PublishedAt/UpdatedAt
  • Optimized Asset Lightbox Preview (Copy Asset URL)
  • Bug Fixes

APRIL 27th, 2020

  • Polymorphic Relation Editing
  • Webhook Improvements
  • Bug Fixes & General Improvements

MARCH 30th, 2020

  • Batch Publishing
  • Publish Related Entries

MARCH 25th, 2020

  • Date Field
  • Bug Fixes & Improvements

MARCH 19th, 2020

Preview of the New Hygraph featuring:

  • Content Staging
  • Sortable Relations
  • Polymorphic Relations (Union Types)
  • Granular Webhooks
  • Filters on Lists
  • Improved API Explorer
  • Refreshed User Interface

READ MORE

NOVEMBER 28th, 2019

  • Smart Edge Cache
  • Project Backups
  • UI Upgrades
  • Bug fixes

AUGUST 29th, 2019

  • Fuzzy Search
  • Rich Text Updates
  • Revamped Date Field
  • Over-Usage Emails
  • Dashboard Cards Fix
  • Search by Null
  • Batch Duplicate
  • Header UI Compression
  • All Team Members View
  • Connect Model Custom Views
  • Bug fixes

READ MORE

JULY 04th, 2019

  • Rich Text SuperPowers
  • Custom Roles
  • Multi-delete
  • Bug fixes

READ MORE

MAY 28th, 2019

  • Location Field
  • Project Cover Images
  • BETA Frankfurt Cluster

READ MORE

APRIL 26th, 2019

  • Rich Text Updates
  • Color Field
  • Edit Schema from Content Sidebar
  • Bug fixes

APRIL 03rd, 2019

  • 14 day Project Trials
  • Improved Error Handling in the WebApp
  • Content Creation from Schema View
  • Conflicting Update Warning
  • Project Cloning
  • New "Save Entry" Flow
  • Cluster upgrades
  • UI Improvements to Markdown Preview
  • Highlighting of selected entry

FEBRUARY 21st, 2019

  • Project Templates
  • Onboarding Checklist
  • Rich Text Editor
  • Rearranging View Groups
  • Data Import and Export
  • Collapsable Sidebar
  • Substantial Update to Table Views
  • Stability Improvements
  • UI fixes

READ MORE

JANUARY 25th, 2019

  • Hidden fields
  • New sidebar
  • Stability improvements
  • UI fixes

DECEMBER 19th, 2018

  • Content Localization
  • Content Views
  • Pre-Applied Filters
  • Stability improvements
  • UI improvements

READ MORE

SEPTEMBER 19th, 2018

  • ENUM search field
  • UI improvements

SEPTEMBER 05th, 2018

  • Visual query editor
  • Fast API explorer
  • Permanent delete of assets
  • Stability improvements
  • UI improvements
  • Extend the asset model
  • Fix markdown editor bug
  • Improve user management

AUGUST 03rd, 2018

  • Support for Unique fields
  • Support for Required fields
  • Lightbox view for assets
  • Change field appearance
  • Stability improvements
  • Improved user interface elements

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