What is Hygraph's approach to remote work and team culture?
Hygraph is a remote-first company, with team members working from 17 countries worldwide. While there is an office in Berlin, only about 30% of the team is based there, and most employees work remotely. The company emphasizes collaboration, innovation, and team bonding through virtual and in-person events, such as the annual offsite retreat. (Source)
What was the highlight of Hygraph's annual offsite in 2022?
The 2022 offsite in Gran Canaria brought together Hygraph's globally distributed team for the first time since the pandemic. The event included team workshops, innovation week, social activities, and strategic planning sessions. It fostered deeper connections, collaboration, and alignment on company goals. (Source)
How does Hygraph encourage innovation among its team members?
Hygraph organizes an 'innovation week' where team members can step back from daily work to focus on new ideas and projects. These ideas are presented in all-hands meetings, and many are added to the product backlog for future development. (Source)
Product Information
What is Hygraph?
Hygraph is a GraphQL-native headless content management system (CMS) designed to unify data and enable content federation. It empowers businesses to create impactful digital experiences by removing traditional content management pain points and offering scalability, flexibility, and efficient data querying. (Source)
What is the primary purpose of Hygraph?
The primary purpose of Hygraph is to unify data and enable content federation, allowing businesses to deliver exceptional digital experiences at scale. Its GraphQL-native architecture removes traditional CMS pain points and supports modern tech stacks. (Source)
Does Hygraph offer an API?
Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. Learn more at the Hygraph API Reference.
Features & Capabilities
What features does Hygraph offer?
Hygraph offers a GraphQL-native architecture, content federation, scalability, and a user-friendly interface. Additional features include robust security, integrations with popular tools, and support for modern development workflows. (Source)
What integrations are available with Hygraph?
Hygraph integrates with a wide range of platforms, including Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. See the full list at the Hygraph Integrations page.
How does Hygraph ensure content delivery performance?
Hygraph is optimized for rapid content delivery, which improves user experience, engagement, and search engine rankings. Fast content distribution and responsiveness help reduce bounce rates and increase conversions. (Source)
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. It offers features like SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. (Source)
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For full details, visit the Hygraph pricing page.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises modernizing their tech stack, and brands looking to scale, improve development velocity, or re-platform from traditional solutions. (Source)
What business impact can customers expect from using Hygraph?
Customers can expect time savings through streamlined workflows, ease of use with an intuitive interface, faster speed-to-market, and enhanced customer experience through consistent and scalable content delivery. (Source)
What problems does Hygraph solve?
Hygraph addresses operational pains (e.g., reliance on developers for content updates, outdated tech stacks, conflicting needs from global teams, clunky content creation), financial pains (e.g., high operational costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (e.g., boilerplate code, overwhelming queries, evolving schemas, cache and integration issues). (Source)
What are some real-world success stories of customers using Hygraph?
Notable success stories include Komax achieving 3X faster time to market, Autoweb seeing a 20% increase in website monetization, Samsung improving customer engagement with a scalable platform, and Dr. Oetker enhancing their digital experience using MACH architecture. More case studies are available on the Hygraph product page.
Which industries are represented in Hygraph's case studies?
Hygraph's case studies span industries such as food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. (Source)
Customer Experience & Support
How easy is it to get started with Hygraph?
Hygraph is designed for ease of use, with customers able to sign up for a free account and access resources like documentation and onboarding guides. Even non-technical users can start using it right away. For example, Top Villas launched a new project in just 2 months. (Source, Case Study)
What support and training does Hygraph provide?
Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to detailed documentation, video tutorials, webinars, and a community Slack channel. (Source)
What feedback have customers given about Hygraph's ease of use?
Customers have praised Hygraph for its intuitive and user-friendly interface, noting that it is 'super easy to set up and use' and accessible for both technical and non-technical users. (Source)
What kind of support is available for maintenance, upgrades, and troubleshooting?
Hygraph provides 24/7 support for maintenance, upgrades, and troubleshooting via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance, and all users can access documentation and the community Slack channel. (Source)
Technical Requirements & Documentation
Where can I find Hygraph's technical documentation?
Comprehensive technical documentation is available at the Hygraph Documentation page, covering all aspects of building and deploying projects.
Customer Proof & Case Studies
Who are some of Hygraph's customers?
Hygraph's customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See more at the Hygraph Case Studies page.
We recently had a chance to meet each other for the first time at our big annual offsite together!
Written by Gargi
on Jun 13, 2022
Hygraph has always been a remote-first company, with our colleagues working from 17 countries around the world. Though we do have an office in Berlin, only 30% of our team is located there and most of us work remotely.
With the rest of our team spread everywhere between Brazil and Mainland China, like many other remote companies, the past few years have seen us socialize and collaborate on a series of Slack and Hangouts calls. With the pandemic restricting travel for the majority of the past 3 years, we needed to ensure that everyone had a chance to come together, have team workshops, collaborate on ideas, and more importantly, have the opportunity to get to know one another over (many) meals and drinks!
We took the opportunity to take a few days off, and collectively head to Gran Canaria for a bigger offsite. Sunbathing, sailing, socializing, and strategizing by the beach in the Canary Islands, it was nothing less than a celebration of being together, and for many of us, seeing each other for the first time (and losing many bets on guessing how tall several people behind the pixels really were).
Having just joined us a few weeks ago, Sanjana, our Product Designer from India, was definitely happy to have had a chance to meet the rest of the team, as our design team took on a side-quest of launching hygraph.design.
I'd just like to say I'm glad we got an opportunity to meet & that we used it to the fullest.
The retreat had two parts to it, where teammates who were interested could join earlier and stay longer if they wished, with the week in the middle being the “official all-hands” part of the offsite. During this time, teams could work together on projects or kickstart new initiatives, and while most of the teams had intense brainstorming sessions during the day, they also organized individual activities like cooking, scuba diving, trips to neighboring towns, and sports.
The Product team organized an innovation week before we all touched down on the beach. This was an opportunity for all the interested colleagues to take a step back from their day-to-day work and focus on new and innovative topics. People were encouraged to work in teams and collaborate on ideas and they presented their ideas in an all-hands meeting. Many of those innovation week projects are currently in the Product backlog and are starting to shape up towards becoming exciting features within Hygraph.
However, we ensured that this wasn’t “all work”. We were extremely happy to see one another, and it was definitely time to take a break from reviewing pull requests. Instead, we took time to get to know one another, sample the best of Spanish beverages 🍻, gather to eat together, smoke cigars by the sunset, play karaoke, or just chill by the pool. The more active adrenaline junkies also did a lot of activities like mountain biking, paddle surfing, hiking, sailing, and wandering through the beautiful streets of Puerto de Mogán.
The excitement wasn’t reserved just for those who joined us amidst the pandemic. Colleagues like Bruno from our engineering team, who’s been with us for over 4 years, were just as happy to have the club get together offline!
The 11 days in the retreat were probably the best time of the last two years, and I’m incredibly humbled to have met everyone, be it for the first time ever or since early 2020.
Towards the end, we began to shape our strategy moving forward, as we all started to move into an all-hands format. We had exciting ideas, shared plans, and collectively aligned on our direction towards building the best Federated Content Platform out there!
Working at a fully remote company and getting to meet your team members in person is always such an experience! Meeting each other in person as a fully remote team deepens the connections and helps align and motivate everyone. We cannot wait to have our next retreat soon!
If you’d like to join us on the next one, and work with a world-class group of people building an exceptional product, we’re hiring!
Blog Author
Gargi Mahapatra
Gargi is our People and Culture Lead at Hygraph. From India living in Berlin, she loves to create an impact by boosting company culture and simplifying things. She also loves learning about people, psychology, reading books, food, and learning random stuff.
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