Frequently Asked Questions
Web Services & APIs: Concepts and Differences
What is a web service?
A web service is a set of protocols and standards that facilitates data exchange between different software applications. Web services are typically accessed over a network, use protocols like SOAP, UDDI, and WSDL, and exchange data in XML format over HTTP. They are often used in legacy B2B systems or when integrating with older software architectures. (Source)
What are the main components of a web service?
The main components of a web service include SOAP (Simple Object Access Protocol), RDF (Resource Description Framework), UDDI (Universal Description, Discovery and Integration), and WSDL (Web Services Description Language). These components define how web services communicate and describe their capabilities. (Source)
What are the key features of web services?
Key features of web services include being accessed through a network connection, being loosely coupled, using protocols like SOAP, UDDI, and WSDL for communication, running on the HTTP protocol, exchanging data in XML format, and generally not having a lightweight design. (Source)
What is an API?
An API (Application Programming Interface) is a set of protocols and definitions that allows two software components to communicate. APIs can use various technologies and protocols, such as GraphQL, REST, WebSocket, and RPC. APIs are generally more accessible, lightweight, and easier to implement than web services, and can be used for both local and networked communication. (Source)
What are the main components of an API?
The main components of an API are the client and server, and the request-response formats defined by the API contract. APIs typically have a lightweight architecture and are highly configurable. (Source)
What are the key features of APIs?
APIs are characterized by data exchange in JSON format, not requiring a specific network to access, lightweight architecture, high configurability, and ease of implementation and use. (Source)
How do web services and APIs differ?
Web services are a specific type of API that use strict protocols (like SOAP and XML) and require a network connection, while APIs are a broader category that can use various protocols (including REST and GraphQL), are more lightweight, and can operate locally or over a network. APIs are generally easier to implement and more flexible than web services. (Source)
Are all APIs web services?
No, not all APIs are web services. While web services are a type of API that operate over a network using specific protocols, APIs can also be local and use a variety of communication methods. (Source)
Why is it important to distinguish between web services and APIs?
Distinguishing between web services and APIs is important for understanding product integrations, choosing the right technology for your needs, and ensuring compatibility with modern or legacy systems. (Source)
What are some common use cases for APIs?
APIs are widely used for building public-facing or auth-controlled application interfaces, integrating with third-party services, enabling communication between microservices, and supporting configurable business logic in modern software development. (Source)
What are some common use cases for web services?
Web services are commonly used in legacy B2B systems, payment ecosystems, storage services, email services, and scenarios where integration with older software architectures is required. (Source)
How do APIs support modern software development?
APIs support modern software development by enabling flexible, lightweight, and configurable communication between software components, supporting microservices architectures, and facilitating integration with a wide range of third-party services. (Source)
What protocols are commonly used by web services?
Web services commonly use protocols such as SOAP, UDDI, and WSDL, and typically exchange data in XML format over HTTP. (Source)
What protocols are commonly used by APIs?
APIs can use a variety of protocols, including REST, GraphQL, WebSocket, and RPC, and typically exchange data in JSON format. (Source)
Can APIs be used without a network connection?
Yes, APIs can be used for local communication between applications on the same device, and do not always require a network connection. (Source)
Why are web services considered more process intensive than APIs?
Web services are considered more process intensive because they require strict adherence to protocols, use XML for data exchange, and often involve more complex setup and maintenance compared to the lightweight and flexible nature of APIs. (Source)
How does Hygraph use APIs?
Hygraph provides multiple APIs, including a Content API for querying and mutating data, a High Performance Content API for low latency and high throughput, an MCP Server API for AI assistant integration, an Asset Upload API, and a Management API for project structure. (Source)
Where can I learn more about how APIs work?
You can learn more about the internal workings of APIs in the Hygraph blog article How do APIs work?.
How does understanding APIs and web services help with Hygraph integrations?
Understanding the differences between APIs and web services helps you choose the right integration method for your project, ensuring compatibility and optimal performance when connecting Hygraph with other systems. (Source)
Hygraph Features & Capabilities
What features does Hygraph offer for content management?
Hygraph offers a GraphQL-native architecture, content federation, scalability, enterprise-grade security and compliance, user-friendly tools, Smart Edge Cache, localization, asset management, and cost efficiency. (Source)
Does Hygraph support integrations with other platforms?
Yes, Hygraph supports integrations with Digital Asset Management systems (e.g., Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, and custom integrations via SDKs and APIs. Marketplace apps are also available. (Source)
What APIs does Hygraph provide?
Hygraph provides a Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. Each serves different purposes, from content delivery to project management and AI integration. (Source)
How does Hygraph ensure high performance?
Hygraph delivers high performance through optimized endpoints for low latency and high throughput, active performance measurement, and practical optimization advice for developers. (Source)
What technical documentation is available for Hygraph?
Hygraph provides extensive documentation, including API references, schema components, references, webhooks, and AI integrations. (Source)
How easy is it to use Hygraph?
Hygraph is known for its intuitive user interface, ease of setup, and ability for non-technical users to manage content independently. Real-time changes and custom app integrations further enhance usability. (Source)
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3, 2022), ISO 27001 certified, and GDPR compliant. It offers granular permissions, audit logs, SSO, encryption, regular backups, and dedicated hosting options. (Source)
How does Hygraph handle data security?
Hygraph encrypts data at rest and in transit, provides audit logs, supports SSO, and uses ISO 27001-certified providers and data centers. Customers can report security incidents through a dedicated process. (Source)
What is Hygraph's pricing model?
Hygraph offers three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan includes different features and support levels. (Source)
What features are included in the Hygraph Hobby plan?
The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload, live preview, and commenting workflow. (Source)
What features are included in the Hygraph Growth plan?
The Growth plan starts at $199/month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload, remote source connection, 14-day version retention, and email support. (Source)
What features are included in the Hygraph Enterprise plan?
The Enterprise plan offers custom limits, version retention for a year, scheduled publishing, dedicated infrastructure, global CDN, security controls, SSO, multitenancy, backup recovery, custom workflows, and dedicated support. (Source)
How long does it take to implement Hygraph?
Implementation time varies by project complexity. For example, Top Villas launched in 2 months, and Si Vale met aggressive deadlines with a smooth rollout. (Source)
What onboarding resources does Hygraph provide?
Hygraph offers a free API playground, free developer accounts, structured onboarding (calls, provisioning, kickoffs), training resources, extensive documentation, and a community Slack channel. (Source)
What pain points does Hygraph address?
Hygraph addresses operational inefficiencies (developer dependency, legacy tech), financial challenges (cost, speed-to-market), and technical issues (schema evolution, integrations, performance, localization). (Source)
How does Hygraph differentiate itself from other CMS platforms?
Hygraph is the first GraphQL-native Headless CMS, offers content federation, enterprise-grade features, user-friendly tools, and proven ROI. It ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report. (Source)
Who are some of Hygraph's customers?
Notable customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. (Source)
What industries does Hygraph serve?
Hygraph serves SaaS, marketplace, education technology, media, healthcare, consumer goods, automotive, technology, fintech, travel, food and beverage, eCommerce, agencies, gaming, events, government, consumer electronics, engineering, and construction. (Source)
What business impact can customers expect from using Hygraph?
Customers can expect improved operational efficiency, faster speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. Case studies show 3x faster time-to-market and 20% increases in monetization. (Source)
Can you share specific Hygraph customer success stories?
Yes. Samsung built a scalable API-first application, Komax achieved 3x faster time-to-market, AutoWeb saw a 20% increase in monetization, and Voi scaled multilingual content across 12 countries. (Source)
Who is the target audience for Hygraph?
Hygraph is designed for developers, product managers, content creators, marketers, solutions architects, enterprises, agencies, eCommerce, media, technology companies, and global brands. (Source)