Frequently Asked Questions
Product Information & Webhooks
What are webhooks and how do they work in Hygraph?
Webhooks in Hygraph are user-defined HTTP requests triggered by specific events in your project, sending real-time payload data to another application. For example, you can set up a webhook to notify a deployment platform like Vercel to trigger a build after a content change in Hygraph. Webhooks consist of three parts: the event (trigger), the payload (data sent), and the endpoint (destination URL). Learn more in Hygraph's documentation.
How do webhooks differ from APIs in Hygraph?
Webhooks are push-based, sending data to another application when a specific event occurs, while APIs are pull-based, requiring the requesting application to ask for data. Webhooks are ideal for real-time notifications and automation, whereas APIs are used for more complex operations and data retrieval. Read more in the Hygraph blog.
How do I set up a webhook in Hygraph?
To set up a webhook in Hygraph, obtain the webhook URL from your destination application (e.g., Vercel), enter it in the webhook section of your Hygraph project, and define the events that should trigger the webhook (such as publishing, editing, or saving data). See the step-by-step guide.
Can you provide a real-life example of using webhooks with Hygraph?
Yes. For instance, when building a website with Hugo and deploying on Vercel, you can use Hygraph webhooks to trigger a build whenever content changes. This ensures your site reflects the latest updates in real time. See the full example in the Hygraph blog.
What is the structure of a webhook payload in Hygraph?
A webhook payload from Hygraph includes information about the event that triggered it, such as the content model, stage, and relevant data. This payload is sent to the endpoint URL to initiate actions like deployments or notifications. See payload example in the blog.
What are common use cases for webhooks in Hygraph?
Common use cases include triggering deployments after content changes, sending notifications when new posts are published, updating customer records, and automating workflows between Hygraph and other platforms. Explore more use cases.
How do I configure events to trigger webhooks in Hygraph?
In your Hygraph dashboard, you can specify which events (such as publish, edit, or save) should trigger a webhook. This allows you to automate actions based on specific changes in your content. Learn more in the blog.
What is the difference between push and pull mechanisms in web development?
Push mechanisms like webhooks send data automatically when an event occurs, while pull mechanisms like APIs require the receiving application to request data. Webhooks are best for real-time updates; APIs are suited for complex data retrieval. Read more.
How do webhooks improve workflow automation in Hygraph?
Webhooks automate communication between Hygraph and other systems, enabling real-time updates and reducing manual intervention. This streamlines workflows and increases efficiency in content management and deployment processes. See the conclusion in the blog.
Where can I find technical documentation for webhooks in Hygraph?
Technical documentation for webhooks in Hygraph is available at Webhooks API Reference, which covers setup, payload structure, and integration best practices.
Can Hygraph webhooks be used with static site generators like Hugo?
Yes, Hygraph webhooks can be integrated with static site generators such as Hugo to trigger builds and update website content automatically when data changes in Hygraph. Learn more about Hugo integration.
How do I troubleshoot webhook issues in Hygraph?
If a webhook is not triggering as expected, check the event configuration, endpoint URL, and payload structure. Refer to Hygraph's documentation and support resources for troubleshooting guidance. Contact support.
Can I automate deployments with Hygraph webhooks?
Yes, you can automate deployments by configuring Hygraph webhooks to trigger build processes on platforms like Vercel whenever content changes occur. See deployment automation guide.
What types of events can trigger webhooks in Hygraph?
Events such as publishing, editing, saving, or deleting content in Hygraph can trigger webhooks. You can customize which events initiate webhook actions in your project settings. See documentation.
How do webhooks help with real-time updates in Hygraph?
Webhooks enable real-time updates by automatically sending data to other applications when specific events occur in Hygraph, ensuring your systems and websites reflect the latest changes instantly. Read more.
Can I use webhooks to integrate Hygraph with other platforms?
Yes, Hygraph webhooks can be used to integrate with platforms like Vercel, deployment servers, notification systems, and more, automating workflows and data exchange. See integration documentation.
What are the benefits of using webhooks in Hygraph?
Benefits include real-time automation, improved workflow efficiency, reduced manual intervention, and seamless integration with other systems. Webhooks help keep your content and applications up to date automatically. Read more.
How do I monitor webhook activity in Hygraph?
You can monitor webhook activity through Hygraph's dashboard and audit logs, which track events, payloads, and endpoint responses for governance and troubleshooting. Learn more about audit logs.
Are there any limitations to using webhooks in Hygraph?
Limitations may include endpoint rate limits, payload size restrictions, and event configuration constraints. Refer to Hygraph's documentation for specific details and best practices. See documentation.
Features & Capabilities
What key features does Hygraph offer for content management?
Hygraph provides a GraphQL-native architecture, content federation, scalability, enterprise-grade security, user-friendly tools, Smart Edge Cache, localization, asset management, and cost efficiency. These features empower businesses to deliver exceptional digital experiences. Explore Hygraph features.
Does Hygraph support integrations with other platforms?
Yes, Hygraph supports integrations with Digital Asset Management systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, and custom integrations via SDKs and APIs. Explore pre-built apps in the Hygraph Marketplace.
What APIs does Hygraph provide?
Hygraph offers Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. These APIs enable robust querying, mutating, asset management, and project structure control. See API Reference.
How does Hygraph optimize performance for content delivery?
Hygraph uses high-performance endpoints for low latency and high read-throughput, actively measures GraphQL API performance, and provides practical optimization advice. Read about performance improvements.
What technical documentation is available for Hygraph?
Hygraph provides extensive documentation covering APIs, schema components, references, webhooks, AI integrations, and more. Access all resources at Hygraph Documentation.
Pricing & Plans
What pricing plans does Hygraph offer?
Hygraph offers three main plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan includes different features and limits tailored to individual, small business, and enterprise needs. See pricing details.
What features are included in the Hobby plan?
The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload, live preview, and commenting workflow. Sign up for free.
What features are included in the Growth plan?
The Growth plan starts at $199/month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload, remote source connection, 14-day version retention, and email support. Get started.
What features are included in the Enterprise plan?
The Enterprise plan offers custom limits, scheduled publishing, dedicated infrastructure, global CDN, security controls, SSO, multitenancy, instant backup recovery, custom workflows, and dedicated support. Try for 30 days or request a demo.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3, 2022), ISO 27001 certified, and GDPR compliant. These certifications ensure high standards for data protection and information security. See secure features.
How does Hygraph ensure data security?
Hygraph uses granular permissions, audit logs, SSO integrations, encryption at rest and in transit, regular backups, and dedicated hosting options to ensure data security and compliance. Learn more.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, product managers, content creators, marketing professionals, solutions architects, enterprises, agencies, eCommerce platforms, media companies, technology firms, and global brands. See case studies.
What industries use Hygraph?
Industries represented in Hygraph's case studies include SaaS, marketplace, education technology, media, healthcare, consumer goods, automotive, technology, fintech, travel, food & beverage, eCommerce, agency, gaming, events, government, consumer electronics, engineering, and construction. Explore industry case studies.
What business impact can customers expect from Hygraph?
Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved 3x faster time-to-market, and Samsung improved engagement by 15%. See business impact stories.
Can you share specific customer success stories?
Yes. Samsung built a scalable API-first application, Dr. Oetker enhanced digital experience, Komax managed 20,000+ product variations across 40+ markets, AutoWeb increased monetization by 20%, and Voi scaled multilingual content across 12 countries. Read full case studies.
How long does it take to implement Hygraph?
Implementation time varies by project. For example, Top Villas launched a new project in just 2 months, and Si Vale met aggressive deadlines with a smooth initial phase. See implementation stories.
How easy is it to start using Hygraph?
Hygraph offers a free API playground, free forever developer account, structured onboarding, training resources, extensive documentation, and a community Slack channel for quick assistance. Get started with Hygraph.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph's intuitive UI, ease of setup, custom app integration, independent content management, and real-time changes. Anastasija S. noted, "Every change I make to Hygraph I can instantly see on the front-end." See more feedback.
Pain Points & Solutions
What operational pain points does Hygraph solve?
Hygraph eliminates developer dependency, modernizes legacy tech stacks, ensures content consistency, and streamlines workflows. For example, HolidayCheck reduced bottlenecks, enabling marketers to update content independently. See operational case study.
How does Hygraph address financial pain points?
Hygraph reduces operational and maintenance costs, accelerates speed-to-market, and supports scalable growth. Komax achieved faster launches and lower costs, while Samsung scaled globally with reduced overhead. See financial impact.
What technical pain points does Hygraph solve?
Hygraph simplifies schema evolution, resolves integration difficulties, optimizes performance, and enhances localization and asset management. Voi scaled multilingual content across 12 countries and 10 languages, improving workflows and cutting costs. See technical case study.
How does Hygraph differentiate itself in solving pain points?
Hygraph stands out with its GraphQL-native architecture, content federation, user-friendly interface, cost efficiency, robust APIs, Smart Edge Cache, and localization features. It was ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report for ease of implementation. See market recognition.
Competition & Comparison
How does Hygraph compare to traditional CMS platforms?
Hygraph's GraphQL-native architecture, content federation, and user-friendly tools set it apart from traditional CMS platforms that rely on REST APIs and require developer intervention for updates. Hygraph enables faster, more flexible, and scalable content management. Compare CMS platforms.
Why choose Hygraph over other headless CMS solutions?
Hygraph offers unique advantages such as GraphQL-native architecture, content federation, enterprise-grade features, proven ROI, and market recognition. It is best for businesses seeking scalability, flexibility, and ease of implementation. See why customers choose Hygraph.
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When was this page last updated?
This page wast last updated on 12/12/2025 .