What are the key features of Hygraph that supported Vision Healthcare's migration?
Hygraph provided Vision Healthcare with a GraphQL-native API for efficient content retrieval, multi-tenancy management allowing each model to have a tenant field, an intuitive UI for editors, and timely support with escalation paths. These features enabled Vision Healthcare to migrate their content platform quickly and manage multiple brands and tenants efficiently. Note: For highly specialized e-commerce features outside content management, additional integrations may be required.
How does Hygraph support multi-tenancy for organizations with multiple brands?
Hygraph enables multi-tenancy by allowing each model to include a tenant field, with UI extensions that filter views and permissions based on user roles. This setup helped Vision Healthcare manage content for multiple brands within a single platform, streamlining operations and ensuring editors only see relevant content. Note: Multi-tenancy setup may require careful planning for complex organizational structures.
What integrations does Hygraph support for e-commerce and content delivery?
Hygraph integrates with platforms such as Next.js for frontend static and dynamic page generation, Commercetools for headless commerce, Algolia for search, Channel Engine for marketplace connections, Emarsys for email marketing, Microsoft Dynamics for ERP, and Adyen for payments. For a full list of integrations, see the Hygraph Marketplace. Note: Some integrations may require custom development or third-party connectors.
How does Hygraph's GraphQL API improve content management for technical teams?
Hygraph's GraphQL API simplifies queries by removing node edges, allowing teams to retrieve only the necessary products, properties, and relationships. This reduces workload and improves efficiency for developers, as noted by Vision Healthcare's engineering team. Note: Teams unfamiliar with GraphQL may require initial training.
What user experience benefits does Hygraph offer for content editors?
Hygraph provides an intuitive UI that enables editors to update content without significant technical support, as highlighted by Vision Healthcare's swift editor onboarding. Permissions and views are filtered by role, reducing errors and streamlining workflows. Note: For highly customized editorial workflows, additional configuration may be needed.
Implementation & Onboarding
How long does it take to implement Hygraph for a complex organization?
Implementation timelines vary by project complexity. Vision Healthcare completed their migration and launched on time despite a tight 6-month deadline. Other case studies, such as Top Villas and Voi, report implementation periods of 1-2 months. Note: Highly customized migrations or legacy system integrations may extend timelines.
What onboarding resources are available for new Hygraph users?
Hygraph offers structured onboarding with introduction calls, account provisioning, technical kickoffs, and extensive documentation. Starter projects and community support via Slack are also available. See the Getting Started guide for details. Note: Some advanced onboarding services may require an enterprise plan.
Performance & Reliability
How does Hygraph address performance and reliability concerns?
Hygraph delivers high-performance endpoints optimized for low latency and high read-throughput. Vision Healthcare reported that platform crashes are no longer an issue, and content retrieval via GraphQL is stable. A read-only cache endpoint provides 3-5x latency improvement. See the performance improvements blog post for details. Note: Performance may depend on integration and infrastructure choices.
Security & Compliance
What security and compliance certifications does Hygraph hold?
Hygraph is SOC 2 Type 2 compliant (achieved August 3, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. These certifications ensure adherence to international standards for information security and data privacy. For more, visit the Secure Features page. Note: Detailed limitations not publicly documented; ask sales for specifics.
What security features are available in Hygraph?
Hygraph offers granular permissions, SSO integrations (OIDC/LDAP/SAML), audit logs, encryption in transit and at rest, regular backups with one-click recovery, and secure API policies. All endpoints have SSL certificates. Note: Some advanced security features may require enterprise plans.
Use Cases & Success Stories
How did Vision Healthcare benefit from using Hygraph?
Vision Healthcare successfully migrated their application landscape, finished the project on time, eliminated platform crashes, and improved content management efficiency. The composable platform structure now allows faster updates and component replacements, supporting their competitive position in e-commerce. Note: For highly specialized e-commerce needs, additional integrations may be necessary.
What other companies have achieved measurable results with Hygraph?
Notable examples include Samsung (15% improvement in customer engagement), Komax (3x faster time to market across 40+ markets), AutoWeb (20% increase in website monetization), and Voi (scaled multilingual content across 12 countries and 10 languages). See more at the Hygraph case studies page. Note: Results may vary depending on implementation and use case.
Pain Points & Problem Solving
What common challenges does Hygraph address for organizations like Vision Healthcare?
Hygraph addresses developer dependency, legacy tech stack modernization, content inconsistency, workflow inefficiencies, high operational costs, slow speed-to-market, complex schema evolution, integration difficulties, performance bottlenecks, and localization challenges. Note: For organizations with highly specialized requirements, additional customization may be needed.
Industries & Use Case Fit
Which industries are represented in Hygraph's case studies?
Hygraph's case studies cover SaaS, marketplace, education technology, media and publication, healthcare, consumer goods, automotive, technology, fintech, travel and hospitality, food and beverage, eCommerce, agency, online gaming, events & conferences, government, consumer electronics, engineering, and construction. See the case studies page for details. Note: Industry-specific requirements may require additional integrations.
Support & Documentation
What support options are available for Hygraph customers?
Hygraph provides timely support with escalation paths, as experienced by Vision Healthcare. Support includes structured onboarding, technical documentation, webinars, and community channels. For more, visit the Hygraph Documentation. Note: Response times and support levels may vary by plan.
Where can I find technical documentation for Hygraph?
Technical documentation is available at hygraph.com/docs, covering API reference, schema components, integrations, and AI features. Additional guides are available for onboarding and advanced use cases. Note: Some advanced documentation may require registration or an enterprise plan.
Vision Healthcare offers omnichannel experiences to enhance consumer wellbeing with Hygraph
3
Tenants hosted
Agile
Content operations between teams
Swift
Editor onboarding
The Vision Healthcare story
With Vision Healthcare at the forefront of the digital revolution, its omnichannel platform plays a significant role in reshaping the consumer healthcare space. Therefore, the company launched a project to migrate the entire company's business logic into a new application landscape, including the content system, e-commerce platform, user interface, and shopping cart engine.
This new platform is intended to support the e-commerce stack for multiple Vision Healthcare brands with content in various formats. Vision Healthcare needed a solution that would allow them to have the system's stack built on performant GraphQL, develop faster in a highly competent e-commerce environment, and host multiple tenants simultaneously.
As part of the project, the Vision Healthcare team needed a new solution to host their content. In spite of significant time constraints, Vision Healthcare launched the project on time with Hygraph as the new multi-tenant content platform.
Hygraph's simplicity is its greatest strength. The clear, GraphQL-native approach has made our workload significantly lighter.
Luigi van der PalSenior Software Engineer at Vision Healthcare
Project challenges
A hard-time to keep up with GraphQL
As part of the former CMS, Vision Healthcare experienced many issues, including poor performance of GraphQL queries and caching, which made up-to-date content delivery nearly impossible. GraphQL was a critical component of Vision Healthcare's stack, so they needed a solution that supported stable GraphQL performance.
A tight timeline to deliver the project
The team at Vision Healthcare only had 6 months to finish the project initially. They needed an immediate solution to get the team on board and working so they could deliver the project on time after some delays with the previous CMS.
Project needs
A stable website to outperform the e-commerce competition
As Vision Healthcare provides a robust e-commerce stack to all of its sub-brands, it's imperative that the content solution integrates well with the existing stack and is flexible enough to accommodate multi-tenants. For future integrations, the solution should also support GraphQL for fast content retrieval, support efficient caching, and work with Next.js as frontend. The team needed a solution that could be used immediately, manage content at scale without a hitch, and accommodate changes in locales quickly.
A composable system to improve the speed to market
As a buy-and-build company, every sub-brand of Vision Healthcare used to have its own development team. To stay ahead of the competition in the e-commerce space, the Vision Healthcare team wants to unify the system stack and improve it faster. The team chose a headless setup to allow quick technical adaption, which means if any of the components are outdated or there's a better component available, they can replace just that part instead of redoing the entire platform.
Hygraph’s solution
Having drawn an extensive POC, the team at Vision Healthcare trusted Hygraph to be a great fit to this project. The team was able to migrate the content without friction thanks to Hygraph's performant GraphQL content retrieval, multi-tenant management, and professional support in the shortest time possible.
A few of the key Hygraph features that contributed to this project's success include:
GraphQL API: the team at Vision Healthcare especially liked the GraphQL query structure within Hygraph. By removing the node edges, the query only displays products, properties, and some relationships, thereby simplifying the workload and allowing the team to work more efficiently. Additionally, model creation and playground are straightforward and easy to use.
Multi-tenancy: Vision Healthcare uses multi-tenancy as an enumeration that contains all tenants so that every model has a tenant field. With the UI extension, permissions are automatically selected based on the role and views are filtered based on the role. Editors can thus save time and see only relevant content. The team intends to keep the same structure throughout its organization in order to simplify business operations.
Intuitive UI: Hygraph makes content update easy for editors with its intuitive UI so that the development team won’t have to offer a lot of technical support. Instead, they can focus on the development tasks.
Timely support: As opposed than other platforms that send support requests to an automatic email system, Vision Healthcare was pleased to find that Hygraph responded quickly to all support requests, and that an escalation path is always available to resolve any issues.
The current setup
Hygraph is responsible for the content side of the Vision Healthcare application landscape including product categories, blogs, content pages, and general website settings.
Hygraph is integrated with the following platforms:
Next.js on the frontend with static page generation, dynamic regeneration of pages connected with a webhook to Hygraph
Commercetools as a headless commerce system and Algolia as a headless search engine, embracing a MACH methodology
Custom built microservice order management system connecting to integrations like email marketing tool, Amazon, bol.com
Channel engine that connects Vision Healthcare to marketplaces
Emarsys for email marketing, sending out printed catalogs, direct mailing, SMS
Microsoft Dynamics as ERP and accounting system
Adyen as payment service provider
Key benefits
The team at Vision Healthcare successfully migrated their entire application landscape and finished the project on time
Platform crashes are no longer an issue, and GraphQL is now accountable for retrieving content
Vision Healthcare's composable platform structure now allows it to update content and replace components faster to compete in e-commerce
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Be the first to know about releases and industry news and insights.
Vision Healthcare offers omnichannel experiences to enhance consumer wellbeing with Hygraph
3
Tenants hosted
Agile
Content operations between teams
Swift
Editor onboarding
The Vision Healthcare story
With Vision Healthcare at the forefront of the digital revolution, its omnichannel platform plays a significant role in reshaping the consumer healthcare space. Therefore, the company launched a project to migrate the entire company's business logic into a new application landscape, including the content system, e-commerce platform, user interface, and shopping cart engine.
This new platform is intended to support the e-commerce stack for multiple Vision Healthcare brands with content in various formats. Vision Healthcare needed a solution that would allow them to have the system's stack built on performant GraphQL, develop faster in a highly competent e-commerce environment, and host multiple tenants simultaneously.
As part of the project, the Vision Healthcare team needed a new solution to host their content. In spite of significant time constraints, Vision Healthcare launched the project on time with Hygraph as the new multi-tenant content platform.
Hygraph's simplicity is its greatest strength. The clear, GraphQL-native approach has made our workload significantly lighter.
Luigi van der PalSenior Software Engineer at Vision Healthcare
Project challenges
A hard-time to keep up with GraphQL
As part of the former CMS, Vision Healthcare experienced many issues, including poor performance of GraphQL queries and caching, which made up-to-date content delivery nearly impossible. GraphQL was a critical component of Vision Healthcare's stack, so they needed a solution that supported stable GraphQL performance.
A tight timeline to deliver the project
The team at Vision Healthcare only had 6 months to finish the project initially. They needed an immediate solution to get the team on board and working so they could deliver the project on time after some delays with the previous CMS.
Project needs
A stable website to outperform the e-commerce competition
As Vision Healthcare provides a robust e-commerce stack to all of its sub-brands, it's imperative that the content solution integrates well with the existing stack and is flexible enough to accommodate multi-tenants. For future integrations, the solution should also support GraphQL for fast content retrieval, support efficient caching, and work with Next.js as frontend. The team needed a solution that could be used immediately, manage content at scale without a hitch, and accommodate changes in locales quickly.
A composable system to improve the speed to market
As a buy-and-build company, every sub-brand of Vision Healthcare used to have its own development team. To stay ahead of the competition in the e-commerce space, the Vision Healthcare team wants to unify the system stack and improve it faster. The team chose a headless setup to allow quick technical adaption, which means if any of the components are outdated or there's a better component available, they can replace just that part instead of redoing the entire platform.
Hygraph’s solution
Having drawn an extensive POC, the team at Vision Healthcare trusted Hygraph to be a great fit to this project. The team was able to migrate the content without friction thanks to Hygraph's performant GraphQL content retrieval, multi-tenant management, and professional support in the shortest time possible.
A few of the key Hygraph features that contributed to this project's success include:
GraphQL API: the team at Vision Healthcare especially liked the GraphQL query structure within Hygraph. By removing the node edges, the query only displays products, properties, and some relationships, thereby simplifying the workload and allowing the team to work more efficiently. Additionally, model creation and playground are straightforward and easy to use.
Multi-tenancy: Vision Healthcare uses multi-tenancy as an enumeration that contains all tenants so that every model has a tenant field. With the UI extension, permissions are automatically selected based on the role and views are filtered based on the role. Editors can thus save time and see only relevant content. The team intends to keep the same structure throughout its organization in order to simplify business operations.
Intuitive UI: Hygraph makes content update easy for editors with its intuitive UI so that the development team won’t have to offer a lot of technical support. Instead, they can focus on the development tasks.
Timely support: As opposed than other platforms that send support requests to an automatic email system, Vision Healthcare was pleased to find that Hygraph responded quickly to all support requests, and that an escalation path is always available to resolve any issues.
The current setup
Hygraph is responsible for the content side of the Vision Healthcare application landscape including product categories, blogs, content pages, and general website settings.
Hygraph is integrated with the following platforms:
Next.js on the frontend with static page generation, dynamic regeneration of pages connected with a webhook to Hygraph
Commercetools as a headless commerce system and Algolia as a headless search engine, embracing a MACH methodology
Custom built microservice order management system connecting to integrations like email marketing tool, Amazon, bol.com
Channel engine that connects Vision Healthcare to marketplaces
Emarsys for email marketing, sending out printed catalogs, direct mailing, SMS
Microsoft Dynamics as ERP and accounting system
Adyen as payment service provider
Key benefits
The team at Vision Healthcare successfully migrated their entire application landscape and finished the project on time
Platform crashes are no longer an issue, and GraphQL is now accountable for retrieving content
Vision Healthcare's composable platform structure now allows it to update content and replace components faster to compete in e-commerce
Sign up for our newsletter!
Be the first to know about releases and industry news and insights.