Frequently Asked Questions
Product Overview & Getting Started
What is Hygraph and how does it work with Qwik?
Hygraph is a GraphQL-native Headless CMS designed to manage and deliver content for modern web applications, including those built with Qwik. It provides an API-first approach, allowing developers to fetch and display content using Qwik's useResource$ for asynchronous data operations. Content editors benefit from an intuitive interface, while developers enjoy precise data fetching and streamlined workflows. Learn more.
How do I set up Hygraph for my Qwik project?
Setting up Hygraph for a Qwik project is straightforward. You can quickly create a Hygraph project, enable the content API, and use Qwik's useResource$ to fetch data from Hygraph's GraphQL endpoint. The process involves constructing a GraphQL query, securing your API requests with a bearer token, and displaying content in Qwik components. For step-by-step instructions, visit the Hygraph Getting Started Guide.
Is there a free way to get started with Hygraph?
Yes, Hygraph offers a free forever developer account and an API playground, allowing you to start building and exploring the platform immediately without any upfront cost. You can sign up for free or request a demo for larger projects.
Features & Capabilities
What are the key features of Hygraph for Qwik projects?
Hygraph provides a range of features for Qwik projects, including:
- GraphQL-native API for precise and efficient data retrieval
- Intuitive editor UI for content management
- Smart Edge Cache for enhanced performance and faster content delivery
- Content federation to integrate multiple data sources
- Granular permissions and custom roles for team collaboration
- Project backups and audit logs for data safety and transparency
- Rich text formatting and asset management capabilities
For more details, see the Hygraph Features page.
How does Hygraph's GraphQL API benefit Qwik developers?
Hygraph's GraphQL API allows Qwik developers to fetch only the data they need, minimizing over-fetching and optimizing application performance. This aligns with Qwik's efficient handling of dynamic data and enables real-time updates, resulting in a streamlined workflow and improved end-user experience. Learn more about GraphQL with Hygraph.
Does Hygraph support multiplatform content management?
Yes, Hygraph is a headless CMS that supports multiplatform content management, allowing you to deliver content across websites, mobile apps, and other digital channels from a single source. This modular and flexible approach is ideal for projects that require scalability and integration with various platforms. Learn more about Headless CMS.
What frameworks can I use with Hygraph?
Hygraph supports integration with popular frameworks including Astro, NextJS, NuxtJS, SvelteKit, and Qwik. This flexibility allows developers to choose the best tools for their projects. See all supported frameworks.
Performance & Security
How does Hygraph ensure high performance for content delivery?
Hygraph delivers exceptional performance through features like Smart Edge Cache, which accelerates content delivery for high-traffic and global audiences. The platform also offers high-performance endpoints and provides practical advice for optimizing GraphQL API usage. For more details, see the performance improvements blog post.
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified, and GDPR compliant. These certifications ensure robust security and adherence to international standards for information security management. For more details, visit the security features page and security report.
What security features does Hygraph offer?
Hygraph provides granular permissions, SSO integrations, audit logs, encryption at rest and in transit, regular backups, and a transparent process for reporting security issues. These features help protect customer data and support enterprise-grade compliance. Learn more.
Ease of Use & Onboarding
How easy is it to get started with Hygraph?
Hygraph is designed for easy onboarding. Customers can start immediately using the free API playground and developer account. The structured onboarding process includes introduction calls, account provisioning, business and technical kickoffs, and content schema setup. Training resources such as webinars, live streams, and how-to videos are available, along with extensive documentation at Hygraph Documentation.
What feedback have customers shared about Hygraph's ease of use?
Customers consistently praise Hygraph's intuitive editor UI and accessibility for non-technical users. Many highlight its ease of setup and use, even for those without technical expertise. Hygraph was recognized for "Best Usability" in Summer 2023, and users appreciate features like custom app integration for content quality checks. Try Hygraph.
Support & Implementation
What support and training resources are available for Hygraph users?
Hygraph offers 24/7 support via chat, email, and phone, real-time troubleshooting through Intercom chat, a community Slack channel, extensive documentation, webinars, live streams, and how-to videos. Enterprise customers receive a dedicated Customer Success Manager for personalized guidance. Explore documentation | Enterprise support
How long does it take to implement Hygraph?
Implementation time varies by project scope. For example, Top Villas launched a new project within 2 months from initial contact, and Si Vale met aggressive deadlines during their implementation. The onboarding process is designed to be efficient, with immediate access via the API playground and structured onboarding calls. Read Top Villas case study.
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph is a cloud-based platform, so all deployment, updates, and infrastructure maintenance are managed by Hygraph. Upgrades are seamlessly integrated, and troubleshooting is supported via 24/7 support, Intercom chat, documentation, and a dedicated Customer Success Manager for enterprise clients. Learn more.
Use Cases & Benefits
Who can benefit from using Hygraph with Qwik?
Hygraph is ideal for developers, product managers, and marketing teams in industries such as ecommerce, automotive, technology, food and beverage, and manufacturing. It is especially suited for organizations seeking to modernize legacy tech stacks, scale content operations, and deliver exceptional digital experiences across multiple platforms. See use cases.
What problems does Hygraph solve for businesses?
Hygraph addresses operational inefficiencies (reducing developer dependency, streamlining workflows), financial challenges (lowering operational costs, accelerating speed-to-market), and technical issues (simplifying schema evolution, improving integration, optimizing performance, and enhancing localization and asset management). See related KPIs.
Can you share some customer success stories with Hygraph?
Yes. Komax achieved a 3X faster time-to-market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement by 15%, and Stobag increased online revenue share from 15% to 70%. For more, see customer stories.
Technical Requirements & Integration
How do I fetch content from Hygraph in a Qwik application?
You can use Qwik's useResource$ hook to manage asynchronous operations and fetch data from Hygraph's GraphQL endpoint. The request uses the POST method, includes headers for content type and authorization (bearer token), and sends the GraphQL query as a JSON string. For code examples, see the Qwik CMS integration page.
How do I display content fetched from Hygraph in Qwik?
Once content is fetched, you can use it in a Qwik component by passing the data as props and rendering it in your UI. The useResource$ hook manages the asynchronous fetching process, enabling responsive and user-friendly content display. See code examples on the integration page.
KPIs & Metrics
What KPIs and metrics are associated with Hygraph's impact?
Key metrics include time saved on content updates, reduction in developer intervention, system uptime, speed of deployment, consistency in content across regions, user satisfaction scores, reduction in operational costs, ROI on CMS investment, speed to market, scalability metrics, and performance during peak usage. For more, see the CMS KPIs blog.