Frequently Asked Questions
Getting Started & Implementation
How do I integrate Hygraph with my Symfony application?
To integrate Hygraph with Symfony, you can use a custom GraphQLClient service that leverages Guzzle for HTTP requests. Configure the service in services.yaml with your GraphQL endpoint and authorization token. Then, inject the client into your controller to fetch data and render it in Twig templates. For step-by-step instructions, refer to the Hygraph documentation.
How easy is it to get started with Hygraph for Symfony projects?
Hygraph is designed for quick and easy onboarding. You can sign up for a free developer account and access the API Playground immediately. The platform offers a structured onboarding process, including introduction calls, account provisioning, and technical/content kickoffs. Extensive documentation, webinars, and example projects are available to help you start building with Symfony and Hygraph right away. Learn more in the docs.
Features & Capabilities
What are the key features of Hygraph for Symfony users?
Hygraph offers a GraphQL-native headless CMS, enabling precise data retrieval and minimizing over-fetching. Key features include a flexible management API, blazing fast content API, Smart Edge Cache for performance, content federation, custom roles, rich text formatting, and project backups. The platform supports multiplatform content management and is highly modular and flexible for Symfony projects. Explore all features.
Does Hygraph support multiplatform content management?
Yes, Hygraph supports multiplatform content management, allowing you to manage and deliver content across various channels and platforms from a single CMS. This is especially beneficial for Symfony projects that require content consistency and agility.
What frameworks does Hygraph support for CMS integration?
Hygraph supports a wide range of frameworks for CMS integration, including Symfony, Laravel, React Native, .NET, Rust, Node.js, Java, Kotlin, PHP, Go, Flutter, Dart, Ruby on Rails, Ruby, Flask, Django, Python, Astro, Hugo, Eleventy, Jekyll, and Gridsome. See the full list of supported frameworks.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. These certifications ensure robust security and adherence to international standards. For more details, visit the security features page.
What security features does Hygraph offer?
Hygraph provides granular permissions, SSO integrations, audit logs, encryption at rest and in transit, regular backups, and enterprise-grade compliance features such as dedicated hosting and custom SLAs. Security issues can be reported, and a public security and compliance report is available.
Performance & Reliability
How does Hygraph ensure high performance for content delivery?
Hygraph uses Smart Edge Cache to enhance performance and accelerate content delivery, making it ideal for high-traffic and global audiences. The platform features high-performance endpoints and provides practical advice for optimizing GraphQL API usage. For more details, see the performance improvements blog post.
Use Cases & Benefits
Who can benefit from using Hygraph with Symfony?
Hygraph is ideal for developers, product managers, and marketing teams in industries such as ecommerce, automotive, technology, food and beverage, and manufacturing. It suits organizations modernizing legacy tech stacks, requiring localization, asset management, and content federation. Global enterprises needing scalable, future-proof content management will benefit most.
What problems does Hygraph solve for Symfony projects?
Hygraph addresses operational inefficiencies (e.g., developer dependency, legacy tech stack modernization), financial challenges (e.g., high maintenance costs, slow speed-to-market), and technical issues (e.g., schema evolution, integration difficulties, cache bottlenecks, localization, and asset management). Its user-friendly interface, GraphQL-native architecture, and content federation make it a powerful solution for modern content management. See related KPIs.
Can you share some customer success stories with Hygraph?
Yes. Komax achieved a 3X faster time-to-market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement by 15%, and Stobag increased online revenue share from 15% to 70%. For more, see customer stories.
Support & Training
What support and training resources are available for Hygraph users?
Hygraph offers 24/7 support via chat, email, and phone, real-time troubleshooting through Intercom chat, a community Slack channel, extensive documentation, webinars, live streams, and how-to videos. Enterprise customers receive a dedicated Customer Success Manager and a structured onboarding process. Access documentation.
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph is cloud-based, so all deployment, updates, security, and infrastructure maintenance are managed by Hygraph. Upgrades are seamless, with new features and improvements integrated automatically. Troubleshooting is supported by 24/7 support, Intercom chat, documentation, and an API Playground for self-service. Enterprise customers have a dedicated Customer Success Manager.
Developer Experience
What makes Hygraph a good choice for developers working with Symfony?
Hygraph is highly un-opinionated, offering a wide collection of open source example projects and a flexible API-first approach. Developers can tailor data queries to exact needs, streamline development, and reduce resource use. The platform supports agile content updates and multiplatform management, making it ideal for Symfony projects.
KPIs & Metrics
What KPIs and metrics are associated with Hygraph's impact?
Key metrics include time saved on content updates, system uptime, speed of deployment, consistency in content across regions, user satisfaction scores, reduction in operational costs, ROI on CMS investment, time to market, maintenance costs, scalability metrics, and performance during peak usage. Read more about CMS KPIs.