Frequently Asked Questions
Pricing & Special Programs
Does Hygraph offer special programs or pricing for education and non-profit organizations?
Yes, Hygraph has specific programs and custom plans for education and non-profit organizations. If you're a student, teacher, researcher, or building projects for the community, you can get in touch to discuss how Hygraph can support your project. Special pricing and support are available for educational institutions, non-profits, and open-source projects. Learn more at Hygraph for Education and Non-Profits and Hygraph for Open Source.
How can I apply for Hygraph's education or non-profit program?
You can apply for Hygraph's education or non-profit program by reaching out through the contact form. For educational use, it's recommended to use an .edu email address. The Hygraph team will discuss your project needs and propose a suitable plan or support option. More details are available at Hygraph for Education and Non-Profits.
Are there special pricing options for students, non-profits, or open-source projects?
Yes! Hygraph offers special pricing and support for students, non-profits, and open-source projects. To discuss your project and explore available options, contact Hygraph. The team is happy to collaborate and support impactful initiatives. See more at Hygraph for Education and Non-Profits and Hygraph for Open Source.
Features & Capabilities
What features does Hygraph offer for educational and non-profit organizations?
Hygraph provides a GraphQL-native Headless CMS with features such as a user-friendly interface, schema builder, custom roles and permissions, content federation, Smart Edge Cache for fast delivery, and robust integration capabilities. These features enable educational and non-profit organizations to manage content efficiently, deliver digital experiences across platforms, and scale as needed. Learn more at Hygraph Features.
Does Hygraph support content delivery across multiple platforms?
Yes, Hygraph enables organizations to deliver content across websites, mobile apps, portals, and other digital platforms. Its headless architecture and GraphQL APIs make it easy to manage and distribute content to any channel, supporting omnichannel digital experiences. This is especially valuable for educational institutions and non-profits with diverse audiences. Source: CMS for Education Blog.
Can Hygraph be used to build learning platforms or educational portals?
Absolutely. Hygraph can power a wide range of digital experiences for educational institutions, from public-facing websites to internal learning platforms. It offers scalability, flexibility, and the ability to monetize educational content through premium courses behind payment or login gates. For more, see Building Learning Platform Schema.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for students, teachers, researchers, and non-profit organizations looking to manage and deliver content efficiently. It is also suitable for developers, product managers, and marketing teams in educational institutions and non-profits who need to create, localize, and distribute content across multiple channels. Source: Hygraph for Education and Non-Profits.
What problems does Hygraph solve for educational and non-profit organizations?
Hygraph addresses operational inefficiencies (such as dependency on developers for content updates), high operational costs, slow speed-to-market, integration challenges, and content consistency issues across global teams. Its user-friendly interface, content federation, and robust API capabilities help organizations modernize their content management and deliver digital experiences at scale. Source: Knowledge Base.
Is Hygraph suitable for educational institutions?
Yes, educational institutions can leverage Hygraph to manage diverse content for students, faculty, and staff across various platforms like websites, mobile apps, and portals. Hygraph's flexibility and scalability make it a strong fit for the education sector. Read more in our blog post on CMS for education.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified, and GDPR compliant. These certifications demonstrate Hygraph's commitment to providing a secure and compliant platform for its users. For more details, visit the security features page and the security and compliance report.
What security features does Hygraph offer?
Hygraph offers granular permissions, SSO integrations, audit logs, encryption at rest and in transit, regular backups, and enterprise-grade compliance features. These measures ensure data protection and regulatory compliance for educational and non-profit organizations. Source: Hygraph Security Features.
Support & Onboarding
What support and training does Hygraph provide for new users?
Hygraph offers a structured onboarding process, including introduction calls, account provisioning, business and technical kickoffs, and content schema setup. Training resources include webinars, live streams, how-to videos, and extensive documentation. 24/7 support is available via chat, email, and phone, and enterprise customers receive a dedicated Customer Success Manager. Community support is also available via Slack. Source: Hygraph Documentation.
How easy is it to get started with Hygraph?
Hygraph is designed for easy onboarding. Teams can start immediately using the free API Playground or sign up for a free forever developer account. The onboarding process is structured and supported by extensive documentation and training resources. For larger projects, you can request a demo to discuss your needs. Source: Try Hygraph.
Performance & Metrics
How does Hygraph ensure high performance for content delivery?
Hygraph uses Smart Edge Cache for enhanced performance and faster content delivery, making it ideal for organizations with high traffic and global audiences. High-performance endpoints and GraphQL API optimization further ensure reliability and speed. Read more about performance improvements in this blog post.
What KPIs and metrics can educational and non-profit organizations track with Hygraph?
Key metrics include time saved on content updates, number of updates made without developer intervention, system uptime, speed of deployment, content consistency across regions, user satisfaction scores, reduction in operational costs, time to market for new initiatives, and scalability during peak usage. For more details, see the blog on CMS KPIs.
Customer Success & Case Studies
Can you share examples of organizations that have succeeded with Hygraph?
Yes. For example, Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, and Samsung improved customer engagement by 15% using Hygraph. These stories demonstrate Hygraph's impact across various sectors. Explore more customer stories.
Product Information
What is Hygraph?
Hygraph is a GraphQL-native Headless CMS designed to empower organizations to build, manage, and deliver digital experiences at scale. It offers features like schema builder, custom roles and permissions, content federation, and robust API integrations, making it suitable for engineering teams, content creators, and enterprises. Source: What is Hygraph?