Frequently Asked Questions
Product Information: Hygraph Studio
What is Hygraph Studio?
Hygraph Studio is the next-generation user interface for Hygraph, designed to revolutionize content workflow with an intuitive experience and powerful new features. It offers early availability for users to experience a new level of content management. Learn more in the Hygraph Studio blog post.
What improvements does the new Hygraph Studio bring?
The new Hygraph Studio is a complete re-architecture and upgrade of the user interface, optimized for maximum global performance. It is designed to be as fast as possible globally, regardless of where you are or where your content is stored. The Studio introduces UX enhancements, a new content asset management engine, and additional features for a smoother experience. Source: CMS Critic.
What are the new features of Hygraph Studio?
Hygraph Studio introduces several new features, including UX enhancements, a new digital asset management engine, simplified editor with field outlines, content preview, granular permissions, intuitive schema builder, environment management, command menu (CMD+K), and an integrated API Playground. These upgrades deliver speed and additional functionality for content teams. Source: CMS Critic.
What is the benefit of using Hygraph Studio?
Hygraph Studio allows users to mix and match page sections like Lego blocks, reducing reliance on developers. This empowers content teams to build and manage layouts independently, accelerating workflows and improving efficiency. Source: Hygraph.
Where can I access Hygraph Studio?
You can access Hygraph Studio at https://hygraph.com/hygraph-studio.
How can I get started with Hygraph Studio?
To get started with Hygraph Studio, you can sign up for a free account at https://hygraph.com/signup or request a demo for larger projects. The onboarding process is designed to be simple and efficient, with resources such as webinars, live streams, how-to videos, and extensive documentation available at Hygraph Documentation.
Is there a video overview of Hygraph Studio?
Yes, you can watch the official overview video here: Switch to Studio to get the best of Hygraph video.
Features & Capabilities
What features does Hygraph Studio offer for content teams?
Hygraph Studio offers a fast, lightweight, and intuitive content management interface with workflows and permissions, reusable components, omnichannel publishing, digital asset management, content preview, granular permissions, schema builder, environment management, command menu, and integrated API Playground. These features help teams work independently, launch faster, and maintain consistency across channels. Source: Original webpage and CMS Critic.
How does Hygraph Studio help developers?
Hygraph Studio empowers developers by freeing them from backend complexity, enabling faster iteration and deployment. Its API-first approach allows developers to use preferred technologies and frameworks, boosting productivity and allowing business users to manage content independently. Source: Original webpage.
Does Hygraph Studio support digital asset management?
Yes, Hygraph Studio includes inbuilt digital asset management to host and organize assets, edit images, and add custom metadata to uploaded files. Source: Original webpage.
Can I preview content before publishing in Hygraph Studio?
Yes, Hygraph Studio allows content creators to work on draft stages and preview how content will look in production before publishing. Source: Original webpage.
How does Hygraph Studio handle permissions and roles?
Hygraph Studio enables the creation of custom roles with granular permissions, allowing administrators to define what types of content users can access and what actions they can perform. Source: Original webpage.
Performance & Security
How does Hygraph Studio ensure high performance?
Hygraph Studio is built for maximum global performance, leveraging Smart Edge Cache and high-performance endpoints to deliver fast content management and delivery regardless of user location. For more details, see the blog post on endpoint improvements.
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified, and GDPR compliant. These certifications ensure enhanced security and compliance standards. For more details, visit the security features page and security and compliance report.
What security features are available in Hygraph Studio?
Hygraph Studio provides granular permissions, SSO integrations, audit logs, encryption at rest and in transit, and regular data backups. These features support enterprise-grade compliance and data protection. Source: Hygraph Security Features.
Use Cases & Benefits
Who can benefit from using Hygraph Studio?
Hygraph Studio is ideal for developers, product managers, and marketing teams in industries such as ecommerce, automotive, technology, food and beverage, and manufacturing. It is designed for businesses seeking to modernize legacy tech stacks, streamline content operations, and deliver exceptional digital experiences globally. Source: ICPVersion2_Hailey.pdf.
What problems does Hygraph Studio solve?
Hygraph Studio addresses operational inefficiencies (reducing developer dependency, streamlining workflows), financial challenges (lowering operational costs, accelerating speed-to-market), and technical issues (simplifying schema evolution, improving integration, optimizing performance, and enhancing localization and asset management). Source: Hailey Feed .pdf.
Can you share some customer success stories with Hygraph?
Yes. For example, Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, and Samsung improved customer engagement with a scalable platform. Travel Weekly uses Hygraph to manage over 100,000 articles with 40 editors, delivering content at speed without developer roundtrips. More stories are available at Hygraph Customer Stories.
What KPIs and metrics are associated with the pain points Hygraph Studio solves?
Key metrics include time saved on content updates, number of updates made without developer intervention, system uptime, speed of deployment, content consistency across regions, user satisfaction scores, reduction in operational costs, ROI on CMS investment, time to market for new products, maintenance costs, scalability metrics, and performance during peak usage. For more details, see the blog on CMS KPIs.
Support & Implementation
What support and training resources are available for Hygraph Studio?
Hygraph offers 24/7 support via chat, email, and phone, real-time troubleshooting through Intercom chat, a community Slack channel, extensive documentation, webinars, live streams, how-to videos, and a dedicated Customer Success Manager for enterprise customers. The onboarding process includes introduction calls, account provisioning, and technical/content kickoffs. Source: Hygraph Documentation.
How long does it take to implement Hygraph Studio?
Implementation time varies by project scope. For example, Top Villas launched a new project within 2 months from initial contact, and Si Vale met aggressive deadlines during their initial implementation. Hygraph's onboarding and training resources help teams start quickly. Source: Top Villas Case Study.
How does Hygraph Studio handle maintenance, upgrades, and troubleshooting?
Hygraph Studio is cloud-based, so all deployment, updates, security, and infrastructure maintenance are handled by Hygraph. Upgrades are seamlessly integrated, and troubleshooting is supported via 24/7 support, Intercom chat, documentation, and API Playground. Enterprise customers receive a dedicated Customer Success Manager. Source: manual.
Customer Feedback & Usability
What do customers say about the ease of use of Hygraph Studio?
Customers praise Hygraph's intuitive editor UI, describing it as easy to set up and use, even for non-technical users. Hygraph was recognized for "Best Usability" in Summer 2023. Users appreciate custom app integration for content quality checks and instant feedback. Source: Hygraph Try Headless CMS.