Frequently Asked Questions

Product Information & Templates

What are Hygraph templates?

Hygraph templates are cloneable schemas within a Hygraph project that help you quickly start building applications. They are frontend-agnostic, allowing you to use the provided GraphQL API with your preferred languages and frameworks. Learn more.

How do I use a Hygraph template?

To use a Hygraph template, simply clone the schema into your project. You can then connect it to your own frontend and consume the GraphQL API as needed. Templates are designed to be flexible and unopinionated, so you can adapt them to your workflow.

Are Hygraph templates frontend-specific?

No, Hygraph templates are not tied to any frontend technology. They provide a consumable GraphQL API, allowing you to use your preferred languages and frameworks for implementation.

What types of templates are available in the Hygraph marketplace?

The Hygraph marketplace offers templates such as Travel Website and Podcast, which provide boilerplate schemas for building travel sites with multiple hotels or podcast RSS feeds. Browse templates.

Can I customize Hygraph templates for my project?

Yes, Hygraph templates are designed to be highly customizable. You can modify the schema and adapt it to your specific project requirements.

Do Hygraph templates include sample data?

Hygraph templates typically provide schema structures but do not include sample data by default. You can add your own data after cloning the template.

Where can I find documentation for using Hygraph templates?

Comprehensive documentation for Hygraph templates and other features is available at Hygraph Documentation.

Can I contribute my own templates to the Hygraph marketplace?

Currently, Hygraph does not publicly state a process for user-contributed templates in the marketplace. For partnership opportunities, visit Hygraph Partners.

Is there a cost to use Hygraph templates?

Hygraph templates are available for use within your Hygraph project. Access to templates depends on your plan; the Hobby plan is free forever, while Growth and Enterprise plans offer additional features. See pricing details.

How do I get started with Hygraph templates?

To get started, sign up for a free Hygraph account and browse the marketplace for available templates. Clone a template into your project and begin customizing it for your needs. Sign up here.

Pricing & Plans

What does the Hobby plan cost?

The Hobby plan is free forever and is ideal for individuals working on personal projects or exploring Hygraph. It includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, and more. See full details.

What features are included in the Growth plan?

The Growth plan starts at $199 per month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support desk. See pricing.

What does the Enterprise plan offer?

The Enterprise plan offers custom pricing and includes advanced features such as custom limits, scheduled publishing, dedicated infrastructure, global CDN coverage, 24/7 monitoring, security & governance controls, SSO, multitenancy, instant backup recovery, custom workflows, and dedicated support. See details.

How do I sign up for a Hygraph plan?

You can sign up for the Hobby or Growth plan directly on the Hygraph website. For Enterprise, you can request a demo or start a 30-day trial. Sign up here.

Is there a free trial for the Enterprise plan?

Yes, Hygraph offers a 30-day free trial for the Enterprise plan. Try the Enterprise plan.

Features & Capabilities

What are the key features of Hygraph?

Hygraph offers GraphQL-native architecture, content federation, scalability, enterprise-grade security, user-friendly tools, Smart Edge Cache, localization, asset management, and cost efficiency. See all features.

Does Hygraph support GraphQL APIs?

Yes, Hygraph is the first GraphQL-native Headless CMS, providing robust GraphQL APIs for seamless data retrieval and integration. API Reference.

What is content federation in Hygraph?

Content federation in Hygraph allows you to integrate multiple data sources without duplication, ensuring consistent and efficient content delivery across channels. Learn more.

Does Hygraph offer localization and asset management?

Yes, Hygraph provides advanced localization and asset management capabilities, making it ideal for global teams managing content across multiple regions and languages.

What is Smart Edge Cache in Hygraph?

Smart Edge Cache is a feature that optimizes performance and ensures faster content delivery, especially for businesses with high traffic and global audiences.

Does Hygraph support AI integrations?

Yes, Hygraph offers AI integrations such as AI Agents, AI Assist, and MCP Server. Detailed documentation is available at AI Agents Documentation, AI Assist Documentation, and MCP Server Documentation.

What technical documentation is available for Hygraph?

Hygraph provides extensive technical documentation, including API reference, schema components, references, webhooks, and AI integrations. Access all resources at Hygraph Documentation.

Security & Compliance

What security certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified, and GDPR compliant. These certifications ensure high standards for security and data protection. See secure features.

How does Hygraph ensure data security?

Hygraph uses enterprise-grade features such as granular permissions, audit logs, SSO integrations, encryption at rest and in transit, regular backups, and dedicated hosting options in multiple regions. Learn more.

Is Hygraph GDPR compliant?

Yes, Hygraph is fully GDPR compliant, ensuring adherence to data protection and privacy regulations for users in the EU and beyond.

Does Hygraph offer dedicated hosting?

Yes, Hygraph offers options for shared or dedicated hosting in multiple regions, helping organizations comply with local regulations and security requirements.

How can I report a security incident to Hygraph?

Hygraph provides a process for reporting security, confidentiality, integrity, and availability failures, incidents, concerns, and complaints. Details are available on the Secure features page.

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is ideal for developers, product managers, content creators, marketing professionals, solutions architects, enterprises, agencies, eCommerce platforms, media companies, technology firms, and global brands. See case studies.

What industries use Hygraph?

Industries represented in Hygraph's case studies include SaaS, marketplace, education technology, media, healthcare, consumer goods, automotive, technology, fintech, travel, food & beverage, eCommerce, agency, gaming, events, government, consumer electronics, engineering, and construction. Explore case studies.

What business impact can Hygraph deliver?

Hygraph improves operational efficiency, accelerates speed-to-market, reduces costs, enhances scalability, and boosts customer engagement. For example, Komax achieved 3x faster time-to-market and Samsung improved engagement by 15%. See more.

Can you share specific customer success stories?

Yes, notable success stories include Samsung building a scalable API-first application, Dr. Oetker enhancing digital experience, Komax managing 20,000+ product variations, AutoWeb increasing monetization by 20%, and Voi scaling multilingual content across 12 countries. Read case studies.

How quickly can I implement Hygraph?

Implementation time varies by project. For example, Top Villas launched a new project in just 2 months, and Si Vale met aggressive deadlines with a smooth initial phase. See Top Villas case study.

How easy is it to start using Hygraph?

Hygraph offers a free API playground, free forever developer account, structured onboarding, training resources, and extensive documentation. Teams can start immediately without time-consuming onboarding. See documentation.

What customer feedback has Hygraph received about ease of use?

Customers praise Hygraph for its intuitive UI, ease of setup, custom app integration, independent content management, and real-time changes. For example, Anastasija S. noted, "Every change I make to Hygraph I can instantly see on the front-end." See feedback.

Pain Points & Solutions

What operational pain points does Hygraph solve?

Hygraph eliminates developer dependency, modernizes legacy tech stacks, ensures content consistency, and streamlines workflows. For example, HolidayCheck reduced developer bottlenecks, enabling marketers to update content independently. See HolidayCheck case study.

How does Hygraph address financial challenges?

Hygraph reduces operational and maintenance costs, accelerates speed-to-market, and supports cost-effective scaling. For example, Komax achieved faster launches and lower costs, and Samsung scaled globally while reducing maintenance overhead. See Komax case study.

What technical pain points does Hygraph solve?

Hygraph simplifies schema evolution, integrates with third-party systems, optimizes performance with Smart Edge Cache, and enhances localization and asset management. See technical case studies.

How does Hygraph differentiate itself in solving pain points?

Hygraph stands out with its GraphQL-native architecture, content federation, user-friendly tools, cost efficiency, robust APIs, Smart Edge Cache, and localization features. It ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and was voted easiest to implement for the fourth time. See G2 report.

What are some case studies relevant to Hygraph's pain point solutions?

HolidayCheck reduced developer bottlenecks, Dr. Oetker adopted MACH architecture, Si Vale streamlined content creation, Komax achieved faster launches, Samsung scaled globally, and Voi improved multilingual workflows. See all case studies.

Competition & Comparison

How does Hygraph compare to traditional CMS platforms?

Hygraph is the first GraphQL-native Headless CMS, offering simplified schema evolution, content federation, and user-friendly tools. Unlike traditional CMS platforms that rely on REST APIs and developer intervention, Hygraph enables faster updates and modern workflows. Compare CMSs.

Why choose Hygraph over other headless CMS solutions?

Hygraph offers unique advantages such as GraphQL-native architecture, content federation, enterprise-grade features, proven ROI, and market recognition. It ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report. See G2 report.

What makes Hygraph the easiest to implement?

Hygraph has been voted the easiest to implement headless CMS for four consecutive times in G2 reports, thanks to its intuitive UI, structured onboarding, and extensive documentation. See G2 report.

How does Hygraph's content federation differ from competitors?

Hygraph's content federation integrates multiple data sources without duplication, ensuring consistent delivery across channels. This capability addresses conflicting needs more effectively than many other CMS platforms. Learn more.

Support & Implementation

What onboarding resources does Hygraph provide?

Hygraph offers a structured onboarding process, including introduction calls, account provisioning, business and technical kickoffs, content schema guidance, webinars, live streams, how-to videos, and community Slack support. See onboarding resources.

Where can I get technical support for Hygraph?

Technical support is available via email support desk (Growth plan), dedicated support (Enterprise plan), and community Slack channel. Contact support.

Does Hygraph offer training resources?

Yes, Hygraph provides webinars, live streams, how-to videos, and detailed guides to help users get started and maximize the platform's value. See training resources.

How can I join the Hygraph community?

You can join the Hygraph community via the Slack channel at hygraph.slack.com to engage with experts and other users.

Customer Proof & Success

Who are some of Hygraph's customers?

Notable customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. See customer stories.

What results have Hygraph customers achieved?

Customers have achieved results such as 3x faster time-to-market (Komax), 20% increase in monetization (AutoWeb), improved engagement rates (Samsung), and reduced developer bottlenecks (HolidayCheck). See results.

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

Introducing Click to Edit

Templates

Templates are cloneable schemas within a Hygraph project for you to get used to building applications with Hygraph. As they are without a frontend, they are highly unopinionated in implementation, giving you a consumable GraphQL API to use within your own application with your preferred languages and frameworks.