Frequently Asked Questions
Product Information & Integration
What is Hygraph and how does it work with Remix?
Hygraph is a GraphQL-native Headless CMS that enables you to manage and deliver content for Remix websites and applications. By leveraging Hygraph's API-first approach, you can fetch and manage content using GraphQL queries directly within your Remix project. This allows developers to request exactly the data needed, improving performance and flexibility, while content editors benefit from a user-friendly interface decoupled from the presentation layer. For integration details, see the Remix CMS integration page.
How do I integrate Hygraph with my Remix application?
To integrate Hygraph with Remix, set up a GraphQL client (such as graphql-request) configured with your Hygraph Content API endpoint and authorization token. In your Remix route loader function, define a GraphQL query to fetch the required data. Use the useLoaderData hook in your Remix component to access and render the fetched data. For step-by-step instructions and code examples, refer to the official integration guide.
What frameworks can I use with Hygraph?
Hygraph supports integration with several modern frameworks, including Astro, NextJS, NuxtJS, and SvelteKit, in addition to Remix. This flexibility allows you to choose the best frontend technology for your project needs. Learn more in the documentation.
Features & Capabilities
What are the key features of Hygraph for Remix projects?
Key features of Hygraph for Remix projects include:
- GraphQL-native API: Enables precise, efficient data retrieval and minimizes over-fetching.
- Smart Edge Cache: Accelerates content delivery and enhances performance for global audiences.
- Content Federation: Integrates multiple data sources without duplication, solving data silos.
- User-friendly Interface: Allows non-technical users to manage content independently.
- Custom Roles & Permissions: Supports granular access control for teams.
- Rich Text SuperPowers: Advanced content formatting and management.
- Project Backups: Ensures data safety and recoverability.
These features make Hygraph a powerful choice for building scalable, performant Remix applications. See all features.
Does Hygraph support server-side rendering and fast content delivery for Remix?
Yes, Hygraph's GraphQL-native API and Smart Edge Cache are designed to work seamlessly with Remix's server-side rendering capabilities. This ensures fast initial load times, efficient data fetching, and optimal performance for both developers and end users. Read more about performance improvements.
How does Hygraph ensure high performance for content delivery?
Hygraph delivers high performance through features like Smart Edge Cache, high-performance endpoints, and continuous improvements to its GraphQL API. These enhancements ensure reliable, fast content delivery, even for high-traffic and global audiences. For more details, see the performance improvements blog post.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified for its hosting infrastructure, and GDPR compliant. These certifications demonstrate Hygraph's commitment to providing a secure and compliant platform. For more details, visit the security features page and security and compliance report.
What security features does Hygraph offer?
Hygraph provides enterprise-grade security features, including granular permissions, SSO integrations, audit logs, encryption at rest and in transit, regular data backups, and a transparent process for reporting security issues. These measures ensure robust protection for your data and compliance with industry standards. Learn more.
Use Cases & Benefits
Who can benefit from using Hygraph with Remix?
Hygraph is ideal for developers, product managers, and marketing teams building Remix applications in industries such as ecommerce, automotive, technology, food and beverage, and manufacturing. It is especially valuable for organizations seeking to modernize legacy tech stacks, streamline content operations, and deliver scalable digital experiences across multiple channels and regions. See use cases.
What problems does Hygraph solve for Remix projects?
Hygraph addresses operational inefficiencies (eliminating developer dependency for content updates), financial challenges (reducing operational costs and accelerating speed-to-market), and technical issues (simplifying schema evolution, integrating third-party systems, and optimizing performance). These solutions help businesses modernize their content management and deliver exceptional digital experiences with Remix. See related KPIs.
Can you share some customer success stories with Hygraph?
Yes. For example, Komax achieved a 3X faster time-to-market by managing over 20,000 product variations across 40+ markets via a single CMS. Samsung improved customer engagement by 15% with a scalable, composable member platform. Stobag increased online revenue share from 15% to 70% after transitioning to a digital-first approach. Explore more customer stories.
Onboarding, Training & Support
How easy is it to get started with Hygraph for Remix?
Hygraph offers a free API playground, a free forever developer account, and a structured onboarding process that includes introduction calls, account provisioning, and technical and content kickoffs. Teams can start working immediately, and extensive documentation, webinars, and how-to videos are available for step-by-step guidance. See documentation.
What training and technical support does Hygraph provide?
Hygraph provides a comprehensive onboarding process, training resources (webinars, live streams, how-to videos), extensive documentation, and real-time support via 24/7 chat, email, phone, and Intercom. Enterprise customers receive a dedicated Customer Success Manager. There is also a community Slack channel for peer and expert support. Learn more.
How long does it take to implement Hygraph for a Remix project?
Implementation time varies by project scope. For example, Top Villas launched a new project within 2 months from the initial touchpoint, and Si Vale met aggressive deadlines during their initial implementation. The platform's onboarding and support resources help teams get up and running quickly. See case study.
What customer support options are available after purchasing Hygraph?
Hygraph offers 24/7 support via chat, email, and phone, real-time troubleshooting through Intercom, a community Slack channel, extensive documentation, and training resources. Enterprise customers receive a dedicated Customer Success Manager and a structured onboarding process. See support options.
Performance, Maintenance & Upgrades
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph is a cloud-based platform, so all deployment, updates, security, and infrastructure maintenance are managed by Hygraph. Upgrades are seamlessly integrated, and troubleshooting is supported via 24/7 support channels, Intercom chat, and extensive documentation. Enterprise customers benefit from a dedicated Customer Success Manager. Learn more.
Customer Experience & Usability
How do customers rate the ease of use of Hygraph?
Customers frequently praise Hygraph's intuitive editor UI, noting that it is easy to set up and use even for non-technical users. Hygraph was recognized for "Best Usability" in Summer 2023, and users appreciate features like custom app integration for content quality checks. Try Hygraph.
KPIs & Metrics
What KPIs and metrics are associated with using Hygraph?
Key KPIs include time saved on content updates, reduction in operational costs, speed to market for new products, system uptime, user satisfaction scores, and scalability metrics. For example, Komax achieved a 3X faster time-to-market, and Stobag increased online revenue share from 15% to 70%. See more on CMS KPIs.