Frequently Asked Questions
Webinar & Event Details
What is the focus of the "Crafting connection" webinar with Smartling?
The "Crafting connection" webinar, co-hosted by Hygraph and Smartling, explores how automation tools streamline content creation workflows to enable scalable, personalized, and multilingual digital experiences. Topics include best practices for automating content creation, the power of APIs, and strategies for building localized content into marketing plans. (Source)
How can I register for the Hygraph and Smartling webinar?
You can register for the webinar by filling out the registration form on the event page, providing your name, work email, company, job title, and job function. (Source)
What topics will be covered in the webinar?
The webinar will cover best practices for automating content creation, the role of APIs in content workflows, and tips for building localized content into your marketing strategy. (Source)
Is there a cost to attend the webinar?
No, the webinar is free to attend. Simply register on the event page to secure your spot. (Source)
Who should attend the Hygraph and Smartling webinar?
The webinar is ideal for developers, product managers, content creators, marketers, and anyone interested in automating and localizing digital content workflows. (Source)
Will the webinar discuss automation for multilingual content?
Yes, the webinar will address how automation tools can help create scalable, personalized, and multilingual digital experiences. (Source)
How do I contact Hygraph for more information about the webinar?
You can contact Hygraph's sales team via the Contact Sales page for more information about the webinar or other events. (Source)
Can I get started with Hygraph for free?
Yes, you can get started for free with Hygraph by signing up for the Hobby plan, which is free forever and ideal for personal projects. (Sign up)
Where can I find more Hygraph events and webinars?
You can find more Hygraph events and webinars on the Events page. (Source)
What is the process for submitting personal information for webinar registration?
By submitting the registration form, you consent to Hygraph storing and processing your personal information to provide the requested content. (Source)
Pricing & Plans
What pricing plans does Hygraph offer?
Hygraph offers three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan is designed for different team sizes and project needs. (Pricing details)
What features are included in the Hygraph Hobby plan?
The Hobby plan includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload size, live preview, and commenting/assignment workflow. (Source)
What does the Growth plan cost and what does it include?
The Growth plan starts at $199 per month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support desk. (Source)
What features are available in the Enterprise plan?
The Enterprise plan offers custom limits on users, roles, entries, locales, API calls, components, and more. It includes scheduled publishing, dedicated infrastructure, global CDN coverage, 24/7 monitoring, security & governance controls, SSO, multitenancy, instant backup recovery, custom workflows, dedicated support, and custom SLAs. (Source)
How can I try the Enterprise plan?
You can try the Enterprise plan for 30 days or request a demo by contacting Hygraph's sales team. (Try Enterprise)
Features & Capabilities
What is Hygraph and how does it work?
Hygraph is a modern, flexible, and scalable content management system (CMS) built on a GraphQL-native architecture. It enables businesses to create, manage, and deliver digital experiences at scale, supporting automation, localization, and integration with modern tech stacks. (Product page)
Does Hygraph support automation for localized content?
Yes, Hygraph supports automation for localized content through its APIs, integrations, and workflow tools, enabling scalable and multilingual digital experiences. (Source)
What integrations does Hygraph offer?
Hygraph offers integrations with Digital Asset Management systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, and supports custom integrations via SDKs and APIs. Marketplace apps are also available for headless commerce and PIMs. (Integrations documentation)
Does Hygraph provide APIs for automation and integration?
Yes, Hygraph provides multiple APIs including Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. These APIs support automation, integration, and secure communication with external systems. (API Reference)
What technical documentation is available for Hygraph?
Hygraph offers extensive technical documentation covering APIs, schema components, references, webhooks, and AI integrations. Resources include guides for developers and detailed API references. (Documentation)
What are the key capabilities and benefits of Hygraph?
Key capabilities include GraphQL-native architecture, content federation, scalability, enterprise-grade security, user-friendly tools, Smart Edge Cache, localization, asset management, cost efficiency, and accelerated speed-to-market. (Features)
How does Hygraph help with localization and multilingual content?
Hygraph supports localization and multilingual content through its flexible content model, localization features, and integrations with translation and asset management tools. (Features)
What performance improvements does Hygraph offer?
Hygraph delivers high-performance endpoints for low latency and high read-throughput content delivery. Performance is actively measured and optimized, with practical advice available for developers in the GraphQL Report 2024. (Performance blog)
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. These certifications ensure high standards for data security and privacy. (Secure features page)
How does Hygraph ensure data security?
Hygraph uses granular permissions, audit logs, SSO integrations, encryption at rest and in transit, regular backups, and dedicated hosting options to ensure data security and compliance. (Secure features page)
Is Hygraph GDPR compliant?
Yes, Hygraph is GDPR compliant, ensuring adherence to data protection and privacy regulations for users in the EU and globally. (Secure features page)
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is designed for developers, product managers, content creators, marketers, solutions architects, enterprises, agencies, eCommerce platforms, media companies, technology firms, and global brands. (Case studies)
What industries use Hygraph?
Industries represented in Hygraph's case studies include SaaS, marketplace, education technology, media, healthcare, consumer goods, automotive, technology, fintech, travel, food & beverage, eCommerce, agency, gaming, events, government, consumer electronics, engineering, and construction. (Case studies)
What business impact can customers expect from using Hygraph?
Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved 3x faster time-to-market, and Samsung improved customer engagement by 15%. (Case studies)
Can you share specific case studies or success stories?
Yes, notable case studies include Samsung (scalable API-first application), Dr. Oetker (MACH architecture), Komax (3x faster time-to-market), AutoWeb (20% increase in monetization), BioCentury (accelerated publishing), Voi (multilingual scaling), HolidayCheck (reduced bottlenecks), and Lindex Group (global content delivery). (Case studies)
What pain points does Hygraph solve for its customers?
Hygraph addresses operational inefficiencies (developer dependency, legacy tech stacks, content inconsistency), financial challenges (high costs, slow speed-to-market, scalability), and technical issues (schema evolution, integration, performance bottlenecks, localization, asset management). (Case studies)
How does Hygraph differentiate itself from competitors?
Hygraph is the first GraphQL-native Headless CMS, offering content federation, enterprise-grade features, user-friendly tools, and proven ROI. It ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and is recognized for ease of implementation. (G2 report)
Why should a customer choose Hygraph over alternatives?
Customers should choose Hygraph for its GraphQL-native architecture, content federation, enterprise-grade security, scalability, user-friendly tools, and proven business impact. Case studies demonstrate faster launches, reduced costs, and improved engagement. (Case studies)
Technical Requirements & Implementation
How long does it take to implement Hygraph?
Implementation time varies by project. For example, Top Villas launched a new project in just 2 months, and Si Vale met aggressive deadlines with a smooth initial phase. (Top Villas case study)
How easy is it to start using Hygraph?
Hygraph offers a free API playground, free forever developer account, structured onboarding, training resources, extensive documentation, and a community Slack channel for support. (Documentation)
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph's intuitive UI, ease of setup, custom app integration, independent content management, and real-time changes. Some users note it can be complex for less technical users. (Try Headless CMS)
What APIs does Hygraph provide for developers?
Hygraph provides Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API, supporting automation, integration, and secure communication. (API Reference)
Where can I find technical documentation for Hygraph?
Technical documentation is available at Hygraph Documentation, covering APIs, schema components, references, webhooks, and AI integrations.
Customer Proof & Success Stories
Who are some of Hygraph's customers?
Notable customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. (Case studies)
What results have customers achieved with Hygraph?
Customers have achieved results such as 3x faster time-to-market (Komax), 15% improved engagement (Samsung), 20% increase in monetization (AutoWeb), and accelerated content publishing (BioCentury). (Case studies)
Are there customer testimonials about Hygraph?
Yes, customers have praised Hygraph for its intuitive UI, ease of setup, and ability to manage content independently. For example, Anastasija S. noted, "Every change I make to Hygraph I can instantly see on the front-end." (Enterprise page)