Frequently Asked Questions
Static Site Generators & Headless CMS Basics
What is a Static Site Generator (SSG)?
A Static Site Generator (SSG) is a tool that allows developers to write content dynamically and publish it as static files. This approach combines the flexibility of dynamic development with the performance and security benefits of static sites. SSGs are ideal for projects where content does not need to be highly personalized and can be cached efficiently via a CDN. Learn more.
What is a Headless CMS and how does it work with SSGs?
A Headless CMS is a content management system that decouples content storage and management from the presentation layer. When used with an SSG, the Headless CMS provides structured content via APIs, which the SSG then uses to generate static pages. This combination allows for organized content management and efficient static site generation, especially for complex content relations and non-technical editors. Read the eBook.
What are the benefits of using a static site generator with a headless CMS?
Using a static site generator with a headless CMS enables teams to balance the benefits of static sites—such as speed, security, and scalability—with modern workflows. It allows for a diverse ecosystem of SSGs to suit a broad range of use cases and team needs, while the headless CMS organizes and manages content efficiently. More details.
When should you use a static site generator with a headless CMS?
This combination is recommended when website and content relations are complex and non-technical editors need to manage content. It is also ideal for content-heavy sites that require organized repositories and efficient workflows. Learn more.
Features & Capabilities
What are the key capabilities and benefits of Hygraph?
Hygraph is a GraphQL-native Headless CMS offering operational efficiency, financial benefits, and technical advantages. Key features include Smart Edge Cache for performance, content federation for multi-source integration, custom roles for granular access, rich text management, and project backups. Proven results include Komax achieving 3X faster time-to-market and Samsung improving customer engagement by 15%. See customer stories.
Does Hygraph support integration with static site generators?
Yes, Hygraph is designed to work seamlessly with static site generators, providing structured content via GraphQL APIs that can be consumed by SSGs for efficient static site generation. Read the eBook.
What performance features does Hygraph offer?
Hygraph delivers exceptional performance through Smart Edge Cache for faster content delivery, high-performance endpoints for reliability and speed, and GraphQL API performance monitoring. These features are ideal for businesses with high traffic and global audiences. Read more.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. These certifications ensure robust security and adherence to international standards. See details.
What security features does Hygraph offer?
Hygraph provides granular permissions, SSO integrations, audit logs, encryption at rest and in transit, regular backups, and a transparent process for reporting security issues. Enterprise-grade compliance features include dedicated hosting and custom SLAs. Learn more.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, product managers, and marketing teams in industries such as ecommerce, automotive, technology, food and beverage, and manufacturing. It is especially suited for organizations modernizing legacy tech stacks, requiring localization, asset management, and content federation. Learn more.
What problems does Hygraph solve?
Hygraph addresses operational inefficiencies (reducing developer dependency, modernizing legacy tech stacks), financial challenges (lowering costs, accelerating speed-to-market), and technical issues (simplifying schema evolution, improving integration, optimizing performance, and enhancing localization and asset management). See KPIs.
Can you share some customer success stories with Hygraph?
Yes. Komax achieved a 3X faster time-to-market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement by 15%, and Stobag increased online revenue share from 15% to 70%. Explore more stories.
Implementation & Support
How easy is it to get started with Hygraph?
Hygraph offers a free API playground and a free forever developer account for immediate exploration. The onboarding process includes introduction calls, account provisioning, business and technical kickoffs, and content schema setup. Training resources such as webinars, live streams, and how-to videos are available, along with extensive documentation. See documentation.
How long does it take to implement Hygraph?
Implementation time varies by project scope. For example, Top Villas launched a new project within 2 months from initial contact, and Si Vale met aggressive deadlines during their initial implementation. Read Top Villas case study.
What support and training resources are available for Hygraph customers?
Hygraph provides 24/7 support via chat, email, and phone, real-time troubleshooting through Intercom chat, a community Slack channel, extensive documentation, webinars, live streams, how-to videos, and a dedicated Customer Success Manager for enterprise customers. Access documentation.
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph is a cloud-based platform, handling all deployment, updates, security, and infrastructure maintenance. Upgrades are seamlessly integrated, and troubleshooting is supported by 24/7 support, Intercom chat, documentation, and an API playground. Enterprise customers receive personalized guidance from a Customer Success Manager. Learn more.
Customer Experience & Usability
How do customers rate the ease of use of Hygraph?
Customers consistently praise Hygraph for its intuitive user interface, accessibility for non-technical users, and ease of setup. Hygraph was recognized for "Best Usability" in Summer 2023, and users appreciate features like custom app integration for content quality checks. Try Hygraph.
KPIs & Metrics
What KPIs and metrics are associated with the pain points Hygraph solves?
Key metrics include time saved on content updates, system uptime, content consistency across regions, user satisfaction scores, reduction in operational costs, speed to market, maintenance costs, scalability metrics, and performance during peak usage. See more on CMS KPIs.
Vision & Mission
What is Hygraph's vision and mission?
Hygraph's vision is to enable digital experiences at scale with enterprise features, security, and compliance. The mission is rooted in values like trust, collaboration, customer focus, continuous learning, transparency, and action-first. Hygraph empowers businesses to modernize content management and deliver exceptional digital experiences. About Hygraph.
Additional Resources
Where can I learn more about how Static Site Generators and Headless CMS work together?
You can download the dedicated eBook from Hygraph to explore how SSGs and Headless CMS work hand-in-hand for modern web development. Download the eBook.