Frequently Asked Questions

Agile Content Management & Headless CMS

What is Agile Content Management?

Agile Content Management is an approach focused on flexibility, adaptability, and innovation. It involves breaking down problems into manageable chunks, enabling teams to reassess and refine at every stage. This method fosters creativity, communication, and evolutionary development, allowing businesses to quickly respond to changing needs and deliver impactful digital experiences. Source

How does Hygraph support Agile Content Management?

Hygraph supports Agile Content Management by providing a headless CMS with a GraphQL-native architecture. This enables modular content delivery via APIs, allowing teams to introduce new fields and features without breaking existing endpoints. Hygraph's approach empowers teams to iterate quickly, repurpose content across platforms, and maintain agility in content operations. Source

What are the benefits of using a headless CMS like Hygraph for Agile Content Management?

Using a headless CMS like Hygraph offers benefits such as modular content management, rapid iteration, and the ability to repurpose content across multiple platforms. Hygraph's API-first approach and GraphQL-native architecture allow for seamless integration, scalability, and flexibility, making it easier to adapt to evolving business needs and deliver consistent digital experiences. Source

Features & Capabilities

What features does Hygraph offer?

Hygraph provides features including a GraphQL-native API, content federation, modular content modeling, scalability, enterprise-grade security, and a user-friendly interface. It supports integrations with platforms like Netlify, Vercel, Shopify, BigCommerce, AWS S3, Cloudinary, and more. For a full list, visit the Hygraph Features and Integrations pages.

Does Hygraph offer integrations with other platforms?

Yes, Hygraph offers integrations with hosting and deployment platforms (Netlify, Vercel), eCommerce solutions (Shopify, BigCommerce, commercetools), localization tools (Lokalise, Crowdin, EasyTranslate, Smartling), digital asset management (Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot), personalization and AB testing (Ninetailed), artificial intelligence (AltText.ai), and more. See the full list at the Hygraph Integrations page.

Does Hygraph provide an API for content management?

Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. This API enables developers to build flexible, scalable digital experiences. Learn more at the Hygraph API Reference.

What technical documentation is available for Hygraph?

Hygraph offers comprehensive technical documentation covering setup, integrations, API usage, and best practices for building and deploying projects. Access the documentation at Hygraph Documentation.

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For detailed pricing and feature breakdowns, visit the Hygraph Pricing page.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure enterprise-grade security and data protection. Hygraph also offers SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. Learn more at the Hygraph Security Features page.

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is ideal for developers, IT decision-makers, content creators, project managers, agencies, solution partners, and technology partners. It serves modern software companies, enterprises seeking to modernize, and brands aiming to scale across geographies, improve development velocity, or re-platform from legacy solutions. Case Studies

What business impact can customers expect from using Hygraph?

Customers can expect time savings through streamlined workflows, faster speed-to-market, improved customer experience, and operational efficiency. Success stories include Komax achieving 3X faster time to market and Autoweb seeing a 20% increase in website monetization. Source

What industries are represented in Hygraph's case studies?

Hygraph's case studies span industries such as food and beverage (Dr. Oetker), consumer electronics (Samsung), automotive (AutoWeb), healthcare (Vision Healthcare), travel and hospitality (HolidayCheck), media and publishing, eCommerce, SaaS (Bellhop), marketplace, education technology, and wellness and fitness. Source

Can you share specific customer success stories using Hygraph?

Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. More stories are available at the Hygraph product page.

Pain Points & Solutions

What problems does Hygraph solve?

Hygraph addresses operational pains (reliance on developers for content updates, outdated tech stacks, conflicting global team needs, clunky content creation), financial pains (high operational costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache problems, OpenID integration challenges). Source

How does Hygraph solve these pain points?

Hygraph provides an intuitive interface for non-technical users, modernizes legacy systems with its GraphQL-native architecture, ensures consistent branding via content federation, and streamlines workflows to reduce costs and accelerate speed-to-market. It simplifies development, query management, and schema evolution, and resolves cache and integration issues. Source

What KPIs and metrics are associated with the pain points Hygraph solves?

KPIs include time saved on content updates, number of updates without developer intervention, system uptime, speed of deployment, consistency across regions, user satisfaction scores, reduction in operational costs, ROI, time to market, maintenance costs, scalability metrics, and performance during peak usage. For more, see the CMS KPIs blog.

Getting Started & Support

How easy is it to get started with Hygraph?

Hygraph is designed for ease of use, with a free-forever account available for sign-up. Customers can access documentation, video tutorials, and onboarding guides. For example, Top Villas launched a new project in just 2 months. Documentation

What customer support and training does Hygraph offer?

Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, webinars, and a community Slack channel. Customer Success Managers assist during onboarding. Contact Page

Customer Proof & Case Studies

Who are some of Hygraph's customers?

Hygraph is trusted by companies such as Sennheiser, HolidayCheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See more at the Case Studies page.

Competition & Differentiation

How does Hygraph differentiate itself from other CMS platforms?

Hygraph stands out with its GraphQL-native architecture, content federation, and scalability. It empowers non-technical users, modernizes legacy systems, and streamlines workflows for lower costs and faster speed-to-market. Hygraph's modular approach and API-first design offer flexibility and integration capabilities that many traditional CMS platforms lack. Source

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What Is Agile Content Management?

This article introduces Agile Content Management, its key benefits, and how Headless CMS systems, like Hygraph, can allow your business to soar.
Emily Nielsen

Written by Emily 

Jun 14, 2019
What is Agile Content Management

Agile content management is all about flexibility, adaptability, and innovation. Alistair Cockburn, one of the authors of the Agile Manifesto, says that Agile involves asking how any problem can be made as small as possible.

Agile content management breaks things down into sizable chunks which allow your team to reassess and refine at every juncture, producing results with finesse and complexity that might have been unimaginable at the outset.

As we move towards a future in which the best brands will be curating every touchpoint a customer has with their business, from websites and beyond, Agile content management can help position your business ahead of the pack. In this article, we’ll explore some key reasons why working agilely produces the best results, and some tips and tricks to get started with Agile today!

#Creativity

creativity - agile content management Researchers at Northwestern University have found that creativity and innovation are giving businesses an advantage over their competitors. Supporting studies have found that fostering creativity in software development has a high ROI because of the increasing importance of customer engagement online. Agile methodology, which involves breaking problems down into small modular chunks, heightens creativity in major ways. Firstly, it creates a consistent flow of new challenges from regular feedback loops, forcing teams to regularly come up with creative, innovative responses. Secondly, because the scale of any given problem is always manageable, it promotes a positive culture of creativity and productivity throughout the team. Working in an Agile way will allow you to see instant results on your team’s levels of creativity and innovation, boosting your brand.

#Communication

Communication is key in Agile software development. In a time where many coders are going freelance, Agile places importance on co-location. Having members of a team in the same space encourages them to find their identity as a group, aiding communication and collaboration, and minimizing time lost waiting for replies.

In an Agile office, a large display called an information radiator, is given pride of place. It presents an up-to-date summary of the product development status for passers-by to see. Many studies have shown that transparency and communication are huge assets in modern business, enhancing employee satisfaction, relationships with customers, and profits. Working with Agile in this way maximizes opportunities for feedback and communication, both with investors and team members. Why not try putting an information radiator in your office and witness the benefits of transparency for yourself?

The daily scrum is another important part of Agile content management. This is a daily meeting in which team members report what they did the previous day, what they intend to do that day and any challenges they foresee. Meetings such as these are common office practice but in the Agile ‘scrum’, everyone stands. Multiple studies have shown that standing is better for brain function than sitting. Try holding a standing meeting today and see how your team ‘think on their feet’ - literally!

#Evolution

Working with small units means you can try and test each modular chunk. If the customer response is positive, you can build on it, if not, you can take it in a different direction. This allows for incremental evolutionary development in contrast to waterfall methods which take a big idea and develop software to fit an inflexible unitary principle. Waterfall methods are high risk, clunky and often misfire. The iterative process of Agile allows for regular check-ins and feedback loops with the customer and the team, making sure that software develops in a way that is truly impactful and original.

While the benefits are undeniable, many developers looking to implement Agile work principles have been let down by their CMS as there are few CMSs that embrace the agile mindset. Most CMSs are developed with waterfall methods in mind, meaning a compiled HTML fits a singular product or display and often breaks existing endpoints when new elements are introduced. By contrast, a headless CMS only delivers the content by means of an API, enabling you to work with modular chunks that allow for greater product freedom and making it a much more agile CMS.

For example, let's say you have a list article on your company’s blog. If you want to reuse this content in your app or catalog, normal HTML dictates that you have to build in these features from scratch. However, with headless CMS you can simply rearrange existing modular chunks into your desired format. This allows you to efficiently produce unified software across a diverse range of platforms.

hygraph application screenshot 14.01.2020.png

However, not all hope is lost - here at Hygraph, we’ve created the first Headless CMS that harnesses the combined powers of API staging and GraphQL. Hygraph allows you and your team to introduce new fields without breaking existing endpoints. One of the only agile CMS options out there with modular ways of working in mind. Get Hygraph today and watch your team reap all the benefits of Agile content Management!

#Wrapping up…

Agile is undoubtedly the future of content management. A brand’s ability to cope with the changing times and adapt their software accordingly will depend on the agility of their approach. The principles of Agile empower your employees to harness their maximum creativity, as well as the full innovative potential of teamwork. However, to truly reap the benefits of this approach to content you need a truly agile CMS. That’s where we come in. Hygraph works seamlessly with the principles of Agile content management, allowing your brand to fly!

Blog Author

Emily Nielsen

Emily Nielsen

Emily manages content and SEO at Hygraph. In her free time, she's a restaurant lover and oat milk skeptic.

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