Frequently Asked Questions

Cloud CMS vs. On-Premise CMS: Fundamentals

What is a cloud-based CMS?

A cloud-based CMS is a pre-built content management system hosted entirely on the cloud, accessible online without the need to install, update, or maintain software on-premise. It is typically licensed via subscription and offers constant software updates, allowing organizations to focus on leveraging the CMS's benefits rather than managing infrastructure. Source

What is an on-premise CMS?

An on-premise CMS is installed and run on an individual's computer or organization’s server. Users are responsible for managing the infrastructure and must install new versions on their hardware to access updates, which are usually bundled into larger releases. Source

How does a cloud CMS differ from an on-premise CMS?

Cloud CMS is hosted on the cloud, offering fast publishing, real-time collaboration, low upfront costs, automatic scalability, and faster development time. On-premise CMS relies on local infrastructure, which can limit speed, collaboration, scalability, and requires higher upfront and ongoing costs. Source

What are the main advantages of a cloud-based CMS for enterprises?

Cloud-based CMS solutions offer scalability, cost-efficiency, accessibility, automatic updates, reliability, advanced security, flexibility, disaster recovery, global reach, and allow IT teams to focus on strategic tasks. Source

How does scalability differ between cloud CMS and on-premise CMS?

Cloud CMS can automatically scale up or down based on demand, with costs tied to usage. On-premise CMS requires additional servers, infrastructure, and manpower to scale, making it less flexible and cost-effective. Source

What are the cost implications of choosing cloud CMS over on-premise CMS?

Cloud CMS has low upfront costs and is typically subscription-based, reducing long-term expenses. On-premise CMS involves higher initial costs for hardware and ongoing maintenance, plus recurring IT resource expenses. Source

How does collaboration differ between cloud CMS and on-premise CMS?

Cloud CMS enables real-time collaboration from any device and location, while on-premise CMS restricts collaboration to company intranet or approved devices, potentially delaying content production. Source

What is the impact of cloud CMS on development time?

Cloud CMS platforms are often low-code, reducing IT dependency and enabling content managers to launch websites and applications faster. On-premise CMS relies heavily on IT expertise, which can delay development and time to market. Source

Why are automatic updates important in a cloud CMS?

Automatic updates ensure the CMS is always running the latest features and security patches, reducing downtime and maintenance effort for organizations. Source

How does a cloud CMS support disaster recovery?

Cloud CMS providers typically offer robust disaster recovery and backup solutions, reducing the risk of data loss and ensuring business continuity. Source

What is a headless CMS and how does it differ from monolithic CMS?

A headless CMS decouples the frontend and backend, allowing content to be published to any frontend and enabling scalable digital experiences. Monolithic CMSes have tightly coupled frontend and backend, making development and deployment more challenging. Source

How does Hygraph enable personalized digital experiences at scale?

Hygraph uses federated content management and composable components to create customizable, powerful applications, allowing teams to build efficient workflows and deliver modern applications without backend/frontend alignment concerns. Source

What are the benefits of using a cloud CMS for global teams?

Cloud CMS platforms provide global reach, fast and reliable access to content, and facilitate collaboration among distributed teams, making them ideal for organizations with worldwide operations. Source

How does a cloud CMS help IT teams focus on strategic tasks?

By offloading infrastructure management and maintenance to the cloud provider, IT teams can concentrate on innovation and strategic initiatives rather than routine upkeep. Source

What are the reliability advantages of cloud CMS?

Cloud CMS providers offer high levels of redundancy and uptime, minimizing the risk of downtime due to hardware failures. Source

How does Hygraph support efficient content workflows?

Hygraph enables teams to build efficient content workflows through federated content management, composable components, and a headless architecture, allowing for customizable and scalable applications. Source

What integrations are available with Hygraph?

Hygraph offers integrations with Digital Asset Management systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), other platforms (Adminix, Plasmic), custom SDK/API integrations, and a marketplace for pre-built apps. Source

Does Hygraph provide APIs for content management?

Yes, Hygraph provides multiple APIs including Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API, supporting both REST and GraphQL. Source

What technical documentation does Hygraph offer?

Hygraph provides extensive documentation covering API references, schema components, references, webhooks, and AI integrations. Source

Pricing & Plans

What pricing plans does Hygraph offer?

Hygraph offers three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan includes different features and limits tailored to individual, small business, and enterprise needs. Source

What features are included in the Hygraph Hobby plan?

The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload size, live preview, and commenting/assignment workflow. Source

What does the Growth plan cost and include?

The Growth plan starts at $199/month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support desk. Source

What features are available in the Hygraph Enterprise plan?

The Enterprise plan offers custom limits on users, roles, entries, locales, API calls, components, remote sources, version retention (up to a year), scheduled publishing, dedicated infrastructure, global CDN, 24/7 monitoring, security controls, SSO, multitenancy, instant backup recovery, custom workflows, dedicated support, and custom SLAs. Source

Features & Capabilities

What are the key capabilities and benefits of Hygraph?

Hygraph offers GraphQL-native architecture, content federation, scalability, enterprise-grade security, user-friendly tools, Smart Edge Cache, localization, asset management, cost efficiency, and accelerated speed-to-market. Source

How does Hygraph address operational inefficiencies?

Hygraph eliminates developer dependency with an intuitive interface, modernizes legacy tech stacks, ensures content consistency, and streamlines workflows for faster, independent content management. Source

How does Hygraph optimize product performance?

Hygraph delivers high-performance endpoints for low latency and high read-throughput, actively measures GraphQL API performance, and provides best practices for optimization. Source

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (since August 3, 2022), ISO 27001 certified, and GDPR compliant, with enterprise-grade features like granular permissions, audit logs, SSO, encryption, and regular backups. Source

How does Hygraph support localization and asset management?

Hygraph offers advanced localization and asset management capabilities, making it suitable for global teams managing content across multiple regions and languages. Source

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is ideal for developers, product managers, content creators, marketing professionals, solutions architects, enterprises, agencies, eCommerce platforms, media companies, technology firms, and global brands. Source

What industries are represented in Hygraph's case studies?

Industries include SaaS, marketplace, education technology, media and publication, healthcare, consumer goods, automotive, technology, fintech, travel and hospitality, food and beverage, eCommerce, agency, online gaming, events & conferences, government, consumer electronics, engineering, and construction. Source

What business impact can customers expect from using Hygraph?

Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved 3x faster time-to-market and Samsung improved engagement by 15%. Source

Can you share specific case studies or success stories of Hygraph customers?

Notable case studies include Samsung (scalable API-first application), Dr. Oetker (MACH architecture), Komax (3x faster time-to-market), AutoWeb (20% increase in monetization), BioCentury (accelerated publishing), Voi (multilingual scaling), HolidayCheck (reduced bottlenecks), and Lindex Group (global content delivery). Source

How long does it take to implement Hygraph?

Implementation time varies by project. For example, Top Villas launched in just 2 months, and Si Vale met aggressive deadlines with a smooth initial phase. Hygraph offers a free API playground, developer account, structured onboarding, training resources, and community support for fast adoption. Source

What feedback have customers given about Hygraph's ease of use?

Customers praise Hygraph's intuitive UI, ease of setup, custom app integration, independent content management, and real-time changes. Some users note it can be complex for less technical users. Source

Competition & Comparison

How does Hygraph compare to traditional CMS platforms?

Hygraph stands out with its GraphQL-native architecture, content federation, user-friendly tools, enterprise-grade features, and proven ROI. It is ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and voted easiest to implement for four consecutive times. Source

Why choose Hygraph over alternatives like WordPress, Sanity, Prismic, or Contentful?

Hygraph is the first GraphQL-native Headless CMS, offers content federation, robust security, cost efficiency, and scalability. Its unique approach to schema evolution and integration sets it apart from competitors. Source

How does Hygraph solve pain points differently than competitors?

Hygraph eliminates developer dependency, simplifies schema evolution, integrates multiple data sources, reduces operational costs, and offers Smart Edge Cache for performance. Its GraphQL-native architecture and content federation are unique differentiators. Source

Technical Requirements & Support

What technical requirements are needed to use Hygraph?

Hygraph is cloud-based and accessible online, requiring no on-premise installation. It supports integration via REST and GraphQL APIs, and offers extensive documentation and SDKs for developers. Source

What support and onboarding resources does Hygraph provide?

Hygraph offers a structured onboarding process, training resources (webinars, live streams, how-to videos), extensive documentation, and a community Slack channel for support. Source

How can customers report security or compliance concerns to Hygraph?

Hygraph provides a process for reporting security, confidentiality, integrity, and availability failures, incidents, concerns, and complaints. Source

Product Information

What is the primary purpose of Hygraph?

Hygraph empowers businesses to create, manage, and deliver exceptional digital experiences at scale, serving as a modern, flexible, and scalable content management system. Source

What core problems does Hygraph solve?

Hygraph solves operational inefficiencies, financial challenges, and technical issues by eliminating developer dependency, modernizing tech stacks, ensuring content consistency, reducing costs, accelerating speed-to-market, and simplifying schema evolution and integrations. Source

Who are some of Hygraph's customers?

Hygraph's customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi, representing a wide range of industries and use cases. Source

Introducing Click to Edit

Comparison: Cloud-based vs. on-premise CMS

We will guide you on how to choose between cloud-based vs. on-premise CMS.
Jing Li

Last updated by Jing 

Dec 19, 2024

Originally written by Jing

Comparison: Cloud-based vs. on-premise CMS

CMS solutions are constantly evolving, and organizations often find themselves at a crossroads, having to choose between cloud-based CMS and on-premise CMS. It underscores the ongoing debate about CMS' efficiency, scalability, security, and cost-effectiveness.

In this article, we delve into the considerations that drive this decision-making process, exploring the pros and cons of cloud and on-premise CMS. Ultimately, it helps you navigate the path toward the CMS solution that best suits your needs.

#What is a cloud-based CMS?

A cloud-based CMS (or a cloud CMS) is a pre-built content management system hosted entirely on the cloud and can be accessed online by users without needing to install, update, or maintain any software on-premise.

It is typically licensed via subscription, and the cloud CMS provider offers constant software updates without disruptions. This allows organizations to focus on leveraging the many benefits of the CMS instead of drowning time and effort into managing and maintaining the CMS.

#What is an on-premise CMS?

On-premises CMS is installed and run on an individual's computer or the organization’s server. When using an on-premise CMS, you are entirely responsible for managing the infrastructure needed to run the CMS.

On-premises solutions require installing new versions on the individual hardware to access the updated software, meaning that updates are usually bundled into bigger versions.

#Cloud CMS vs. on-premise: What’s the difference?

Now let’s get into the details and look at how cloud CMS and on-premise CMS are different with a side-by-side comparison:

Cloud CMS On-premises
Speed Since cloud CMS is hosted on the cloud, it is immensely fast, whether you want to publish new content or edit existing content. Content editors also save time as they don’t have to think about how the content will appear on different platforms. It's possible to reuse content components as often as needed. The speed of traditional CMS can face limitations due to several factors, including the capabilities of the on-premise infrastructure, the bandwidth available to the user, and the current hardware.
Collaboration With a cloud CMS platform, collaboration in real-time gets simplified. Teams can edit, post, and iterate content seamlessly from any place and any device. Collaboration is only possible when everyone uses the same company intranet or company-approved devices. It can hinder collaboration and delay the content production process.
Cost efficiency Cloud-based CMS has low upfront costs. Organizations are usually only required to pay initial subscription fees to get started with a new cloud CMS. With the on-premise CMS hosted on your physical servers, more upfront costs are involved for deploying the software and maintaining the infrastructure. Recurring costs for IT resources also need to be factored in.
Scalability With a cloud CMS, you can automatically scale up or down based on your current demand and only pay for what you use. With an on-premise CMS, scaling up requires additional servers, infrastructure, and manpower. Moreover, it's not as easy or cost-effective to scale down.
Development time Cloud CMS offers faster time to market. Most cloud-based CMSes are low-code, reducing the dependence on the IT team and allowing content managers and editors to manage the CMS platform independently. As a result, brands can get websites, applications, and landing pages live much faster. As traditional on-premise CMS is highly dependent on the expertise of the in-house IT team and their collaboration with the content team, it can delay the development time and, in turn, decrease the time to market.

#Why should enterprises choose a cloud CMS?

While cloud-based CMS solutions offer many advantages, the choice between cloud and on-premise CMS should still consider factors like your organization's specific needs, security requirements, compliance considerations, and budget constraints. The decision often comes down to finding the right balance between convenience, flexibility, and control for your particular use case.

Nevertheless, a cloud-based CMS has the following advantages:

Scalability: Cloud-based CMS solutions can easily scale to accommodate increased traffic and content demands without significant hardware or infrastructure investments.

Cost-efficiency: With a cloud CMS, you can avoid the upfront costs of purchasing and maintaining on-premise hardware and software. Instead, you pay for what you use on a subscription basis, potentially reducing costs in the long run.

Accessibility: Cloud CMS platforms are accessible from anywhere with an internet connection, making it easier for distributed teams to collaborate and manage content.

Automatic updates: Cloud-based CMS providers typically handle software updates and maintenance, ensuring your system is always updated with the latest features and security patches.

Reliability: Cloud providers often offer high levels of redundancy and uptime, reducing the risk of downtime due to hardware failures.

Security: Reputable cloud providers invest heavily in security measures, often providing advanced security features that would be expensive and complex to implement in an on-premise environment.

Flexibility: Cloud-based CMS platforms often offer a range of integrations and APIs, making it easier to connect with other tools and services your organization uses.

Disaster recovery: Cloud providers typically have robust disaster recovery and backup solutions, reducing the data loss risk.

Global reach: Cloud solutions can easily serve a global audience, ensuring fast and reliable access to your content for users worldwide.

Focus on core competencies: By offloading infrastructure management and maintenance to the cloud provider, your IT teams can focus on more strategic tasks and innovations rather than routine maintenance.

#Moving to the next-generation headless CMS

For fast-growing, agile businesses, cloud CMS can deliver enhanced scalability, faster access to content, and lower costs. However, not all cloud CMSes are the same.

While monolithic CMSes have frontend and backend tightly coupled, which makes development and deployment challenging, headless CMSes can deliver digital experiences at scale by decoupling the frontend and backend. This gives businesses the freedom and flexibility to publish content to any frontend.

Hygraph is an innovative headless solution that can deliver personalized digital experiences at scale. Federated content management and composable components allow you to create customizable and powerful applications without worrying about how the backend tech stack will align with the frontend.

Request a demo and see how Hygraph’s headless CMS can enable teams to build efficient content workflows and deliver modern applications.

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