Frequently Asked Questions
Technical Integration & Getting Started
How can I use Hygraph as a database in my Go applications?
Hygraph can be used as a database in Go programs by leveraging its GraphQL API. Developers can query Hygraph directly within their Go applications using packages like machinebox/graphql. The official Hygraph endpoint is open for querying, and you can find a full code example for Go integration here. For more details, see the API Reference.
Where can I find code examples for integrating Hygraph with Go?
You can find quickstart code examples for integrating Hygraph with Go on GitHub. These examples demonstrate how to set up your Go project, connect to the Hygraph GraphQL API, and query data efficiently.
Is authentication required to query Hygraph's public API endpoint?
No authentication is required to query Hygraph's public API endpoint for the example provided in the Go tutorial. The endpoint is open for querying, making it easy to get started with development and testing. For production use, refer to the API documentation for authentication and error handling best practices.
Where can I find technical documentation for Hygraph?
Comprehensive technical documentation for Hygraph is available at Hygraph Documentation. This resource covers API usage, integration guides, troubleshooting, and best practices for building and deploying projects with Hygraph.
How can I get started with Hygraph quickly?
To get started with Hygraph, sign up for a free-forever account at our platform. You can also explore quickstart guides on GitHub and YouTube. For a walkthrough of the interface and API, watch this video.
Features & Capabilities
What features does Hygraph offer?
Hygraph offers a GraphQL-native architecture, content federation, scalability, and a wide range of integrations including Netlify, Vercel, BigCommerce, Shopify, Lokalise, Cloudinary, and more. It supports rapid content delivery, robust security, and an intuitive interface for both technical and non-technical users. For a full list of features, visit Hygraph Features.
Does Hygraph provide an API for content management?
Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. The API enables flexible querying and integration with various frameworks and languages, including Go. Learn more at the API Reference.
What integrations are available with Hygraph?
Hygraph supports integrations with hosting and deployment platforms (Netlify, Vercel), eCommerce solutions (BigCommerce, Shopify), localization tools (Lokalise, Crowdin, EasyTranslate, Smartling), digital asset management (Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot), personalization and AB testing (Ninetailed), artificial intelligence (AltText.ai), and more. For a complete list, visit Hygraph Integrations.
How does Hygraph optimize content delivery performance?
Hygraph emphasizes optimized content delivery performance, which improves user experience, engagement, and search engine rankings. Rapid content distribution and responsiveness help reduce bounce rates and increase conversions. For more details, visit this page.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For full details and feature breakdowns, visit the pricing page.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure enterprise-grade security and data protection. Hygraph also offers SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. For more details, visit Hygraph Security Features.
Use Cases & Customer Success
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises seeking to modernize their tech stack, and brands aiming to scale across geographies or improve development velocity. Source: ICPVersion2_Hailey.pdf
What industries are represented in Hygraph's case studies?
Hygraph's case studies span industries such as food and beverage (Dr. Oetker), consumer electronics (Samsung), automotive (AutoWeb), healthcare (Vision Healthcare), travel and hospitality (HolidayCheck), media and publishing, eCommerce, SaaS (Bellhop), marketplace, education technology, and wellness and fitness. For more, visit Hygraph Case Studies.
Can you share specific customer success stories using Hygraph?
Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. Explore more success stories here.
Who are some of Hygraph's customers?
Hygraph is trusted by companies such as Sennheiser, HolidayCheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. For more details and logos, visit Hygraph Case Studies.
Pain Points & Solutions
What problems does Hygraph solve?
Hygraph addresses operational pains (reliance on developers for content updates, outdated tech stacks, conflicting needs from global teams, clunky user experiences), financial pains (high operational costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache problems, OpenID integration challenges). For more details, visit our product page.
How does Hygraph solve pain points for different personas?
Hygraph tailors solutions for developers (reducing boilerplate code, streamlining queries, adapting to evolving schemas), content creators/project managers (intuitive interface for independent content updates), and business stakeholders (lower operational costs, scalability, faster speed-to-market). For more, visit our product page.
What KPIs and metrics are associated with the pain points Hygraph solves?
Key metrics include time saved on content updates, system uptime, speed of deployment, consistency in content across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, scalability metrics, and performance during peak usage. For more details, visit our blog on CMS KPIs.
Support & Implementation
What support and training does Hygraph offer?
Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, webinars, and a community Slack channel. For more, visit Hygraph Contact Page.
How long does it take to implement Hygraph?
Hygraph is designed for quick implementation. For example, Top Villas launched a new project in just 2 months from initial contact. Non-technical users can get started quickly using onboarding guides and documentation. Learn more at Hygraph Documentation.
What customer feedback has Hygraph received regarding ease of use?
Customers praise Hygraph for its ease of use and intuitive interface, noting that 'even non-technical users can start using it right away.' The UI is described as logical and user-friendly, making it accessible for both technical and non-technical teams. Source: Hygraph Try Headless CMS.
Vision & Mission
What is Hygraph's vision and mission?
Hygraph's vision is to unify data and enable content federation, empowering businesses to create impactful digital experiences. Its mission is to remove traditional content management pain points through a GraphQL-native architecture, helping businesses modernize their tech stacks and deliver exceptional digital experiences at scale. Source: About Us.