Hygraph is a GraphQL-native headless content management system (CMS) designed to unify data and enable content federation. It empowers businesses to create impactful digital experiences by removing traditional content management pain points and offering scalability, flexibility, and efficient data querying. [Source]
What is the primary purpose of Hygraph?
The primary purpose of Hygraph is to unify data and enable content federation, allowing businesses to deliver exceptional digital experiences at scale. It leverages a GraphQL-native architecture to address pain points in traditional content management, supporting modern tech stacks and efficient workflows. [Source]
What is a modular Digital Experience Platform (DXP) and why did Hygraph write a report about it?
A modular Digital Experience Platform (DXP) is an approach that allows companies to build their tech stacks using best-of-breed, API-first components rather than relying on monolithic, vendor-locked solutions. Hygraph wrote a report to highlight how organizations can take control of their tech stacks, avoid legacy software lock-ins, and deliver superior customer experiences by embracing modular, microservice-led DXPs. The report includes insights from over 100 customers and partners and provides actionable guidance for both startups and enterprises. [Source]
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For full details, visit the Hygraph pricing page.
Features & Capabilities
What are the key features and capabilities of Hygraph?
Hygraph provides a GraphQL-native architecture, content federation, scalability, and a wide range of integrations. Key features include rapid content delivery, intuitive user interface, robust security, and support for modern development workflows. Integrations cover hosting, eCommerce, localization, digital asset management, personalization, AI, and more. [Source][Integrations]
What integrations does Hygraph support?
Hygraph supports integrations with platforms such as Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. For a full list, visit the Hygraph Integrations page.
Does Hygraph offer an API?
Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. Learn more at the Hygraph API Reference.
How does Hygraph ensure performance and fast content delivery?
Hygraph is optimized for rapid content delivery, which improves user experience, engagement, and search engine rankings. Its architecture ensures fast, responsive content distribution, reducing bounce rates and increasing conversions. [Source]
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. It offers enterprise-grade security features such as SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. For more details, visit the Hygraph Security Features page.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises modernizing their tech stacks, and brands looking to scale, improve development velocity, or re-platform from traditional solutions. [Source]
What business impact can customers expect from using Hygraph?
Customers can expect significant business impacts such as time savings through streamlined workflows, ease of use with an intuitive interface, faster speed-to-market, and enhanced customer experience through consistent and scalable content delivery. These benefits help businesses modernize their tech stack and achieve operational efficiency. [Source]
What industries are represented in Hygraph's case studies?
Hygraph's case studies span industries such as food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. [Source]
Can you share specific customer success stories with Hygraph?
Yes. For example, Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. More stories are available on the Hygraph product page.
Who are some of Hygraph's customers?
Notable customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See more at the Hygraph Case Studies page.
Pain Points & Solutions
What problems does Hygraph solve?
Hygraph addresses operational pains (like reliance on developers for content updates, outdated tech stacks, and clunky content creation), financial pains (such as high operational costs, slow speed-to-market, and scalability challenges), and technical pains (including boilerplate code, overwhelming queries, and cache problems). It provides tailored solutions for each. [Source]
How does Hygraph solve pain points for different user personas?
For developers, Hygraph reduces boilerplate code and streamlines query management. For content creators and project managers, it offers an intuitive interface for independent content updates. For business stakeholders, it lowers operational costs, supports scalability, and accelerates speed to market. [Source]
What KPIs and metrics are associated with the pain points Hygraph solves?
Key metrics include time saved on content updates, system uptime, content consistency across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, and scalability performance. For more, see the Hygraph blog on CMS KPIs.
Technical Requirements & Documentation
Where can I find Hygraph's technical documentation?
Comprehensive technical documentation is available at the Hygraph Documentation page, covering everything needed to build and deploy projects.
Support & Implementation
How easy is it to get started with Hygraph?
Hygraph is designed for easy onboarding, even for non-technical users. Customers can sign up for a free account and use resources like documentation and onboarding guides. For example, Top Villas launched a new project in just 2 months. [Documentation][Case Study]
What customer support does Hygraph offer?
Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to detailed documentation, video tutorials, and a community Slack channel. [Source]
What training and onboarding resources are available for Hygraph?
Hygraph offers onboarding sessions for enterprise customers, training resources such as video tutorials, documentation, webinars, and access to Customer Success Managers for expert guidance. [Source]
Competition & Comparison
How does Hygraph differentiate itself from other CMS or DXP solutions?
Hygraph stands out with its GraphQL-native architecture, content federation, and scalability. It addresses operational, financial, and technical pain points with tailored solutions, enabling faster speed-to-market, lower total cost of ownership, and flexibility for both developers and non-technical users. [Source]
Why we Wrote a Report on the Emergence of Modular DXPs
We recently launched a report to talk about the emergence of microservice led Digital Experience Platforms (DXPs), to see how they impact tomorrow's customer experiences.
Written by Ronak & Christopher
on Oct 28, 2020
We recently published a report titled "Modernizing Enterprise Tech Stacks by Embracing Modular Digital Experience Platforms (DXPs)".
At Hygraph, we're firm believers in companies following an open and modular platform approach that addresses their needs in an optimal way. We're against unnecessary vendor lock-ins and laggard business practices that become obstacles for organizations to unlock their potential in delivering the best customer experiences.
The purpose of this report is to highlight how companies can take control of their tech stacks to decide what works best for them, rather than falling prey to legacy software practices that are expensive, hard to maintain, and result in overwhelming monetary and human-hour overheads.
All organizations, whether fast-paced startups or established enterprises with decades of experience, should be in control of their end-to-end customer experiences without any limitations imposed on them by the technologies they use.
We've spoken to experts from leading organizations across the world to gather unique insights on where the DXP market is headed, what "DIY" DXPs are, and how they can impact your business strategy going forward.
The report is aimed at two primary segments of companies, however, the approach is valid across industries.
Rapidly growing startups and companies are in an exceptional position to define the stack that helps them focus on their business models and core products rather than maintaining services and technologies that slow them down with considerable overheads.
On the other side, established enterprises are struggling to catch up to the digital-first era of application content, and are looking for ways to deliver better CX through a competitive digital stack, without the risks of completely overhauling years of business practices and processes.
This report serves both their needs, by highlighting how to migrate from a monolith to a microservice-led DXP, as well as by illustrating what long-term effects this approach has.
For fast-paced modern software companies
As cloud-native companies, embracing modular DXP components, helps them to operationalize business effectiveness since their stack is comparable leaner and at the same time they deliver superior CX with an API-first approach.
The components and input within this report and on Build Your DXP should assist in finding the best-of-breed solutions that help you work in an agile manner, drastically reduce the time-to-market for your digital products and make the most of your development resources without overpriced software decisions.
For modernizing enterprises
We understand that digitizing years of dependencies and business practices is an expensive and time-consuming process. By opting for a gradual modernization, you're able to retain most of your services without just "flipping an expensive switch". The approach highlighted in this report is to guide you towards consolidating all your services together, and complementing them with modern solutions, to continue providing exceptional experiences in a digital-first world, whilst gradually making your dependencies and stacks leaner over time, at scale, in an affordable, and efficient manner.
We take an in-depth dive into going over the current DXP landscape, what a microservice led DXP is, and what benefits this approach has when forgoing monolith lock-ins.
Furthermore, we interviewed 100+ customers and partners to understand their involvement in emerging microservice DXP adoption at an enterprise scale - about their investments in 2020, and their plans to adopt microservice architectures from 2021 onwards. From the insights gathered it was easy to see where they saw the market heading, and what steps they were taking in ensuring their tech-stacks could support their business model in the years to come.
The DXP market is still in its infancy which leaves ample space for growth as vendors in the space refine their respective products. We’ve seen vendors from a variety of adjacent markets pivot into a micro services led offering, including those in content management, portals, and eCommerce. However, there’s movement from vendors in the...
Further on, we also take a detailed approach to covering the "DIY" approach of building a DXP, by speaking with industry leaders about what components are required for companies to deliver superior customer experiences in an omni-channel manner - namely AB Testing, Analytics, Applied AI, Authentication, CDP & Marketing Automation, Chatbots, Cloud Services, Content Management, CRM & Sales Automation, eCommerce, NPS, Payments, Reputation Management, Search, and Voice Application.
Lastly, we get into providing actionable insights to both, B2C and B2B companies of different scales, on how they can migrate from monolith DXP platforms to a best-of-breed approach and how it affects their ROI. Some of our partners have also provided exceptional real-world case studies of how they have implemented modular DXPs for organizations like Microsoft, Disney, HP, and Vattenfall - to make the transition easier for you.