How did Dashlane use Hygraph to build their cybersecurity knowledge portal?

Dashlane leveraged Hygraph to build a cybersecurity knowledge portal in just 2 weeks. The portal enabled Dashlane's marketing team to independently create and publish varied content about cybersecurity best practices, improving user experience and demonstrating Dashlane's value. The initial project was launched quickly thanks to Hygraph's flexible content modeling and powerful GraphQL API, allowing both developers and marketers to work efficiently. Read the full Dashlane case study.

What results did Dashlane achieve by using Hygraph?

Dashlane achieved rapid project completion, launching their portal in 2 weeks and enabling new content to be published in minutes. Both development and marketing teams gained greater independence, leading to faster output and more high-quality content. The integration of Hygraph's GraphQL API and content staging features made workflows more sustainable and scalable. See more results in the Dashlane case study.

Where can I find more Hygraph customer case studies?

You can explore a comprehensive collection of Hygraph case studies, including Dashlane, Komax, Samsung, Stobag, Lindex Group, Discovery, and more, on the Hygraph case studies page.

What key features does Hygraph offer for content management?

Hygraph provides a range of powerful features for content management, including: GraphQL API, API Playground, Content Staging, Smart Edge Cache, Content Federation, Custom Roles & Granular Permissions, Rich Text SuperPowers, and Project Backups. For more details, visit the Hygraph features page.

How does Hygraph support fast and flexible content workflows?

Hygraph enables teams to create, stage, and publish content rapidly. For example, Dashlane's marketing team can launch new content in minutes without developer intervention, thanks to Hygraph's flexible content modeling and staging features. Developers model the content once, and content teams have the independence to create and manage content efficiently. This agility leads to faster project completion and higher output. Learn more in the Dashlane case study.

What performance benefits does Hygraph provide?

Hygraph delivers exceptional performance through features like Smart Edge Cache, high-performance endpoints, and optimized GraphQL API usage. These capabilities ensure fast content delivery and reliability, making Hygraph suitable for high-traffic and global audiences. For more details, see the performance improvements blog post.

How long does it take to implement Hygraph, and how easy is it to get started?

Implementation time varies by project scope, but Dashlane launched their initial portal in just 2 weeks. Hygraph offers a free plan and API Playground, allowing teams to start immediately without a trial or sales contact. The onboarding process is straightforward, with resources like documentation, webinars, and live support available. For larger projects, Hygraph provides a structured onboarding process with introduction calls, account provisioning, and technical/content kickoffs. Explore Hygraph documentation.

What training and support resources are available for new Hygraph users?

Hygraph provides extensive training and support resources, including: 24/7 support via chat, email, and phone; Intercom chat for real-time troubleshooting; Community Slack channel for peer and expert assistance; Comprehensive documentation and tutorials; Webinars, live streams, and how-to videos; Dedicated Customer Success Manager for enterprise customers. These resources ensure a smooth onboarding and ongoing adoption of Hygraph.

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. These certifications demonstrate Hygraph's commitment to secure, enterprise-grade content management. For more details, visit the Hygraph security features page and security and compliance report.

What security features does Hygraph offer?

Hygraph provides enterprise-grade security features, including: Granular permissions for access control, Single sign-on (SSO) integrations, Audit logs for tracking user activity, Encryption of data at rest and in transit, Regular data backups. These features help protect customer data and support compliance with regulations like GDPR and CCPA. Learn more about Hygraph security.

How does Hygraph handle maintenance, upgrades, and troubleshooting?

Hygraph is a cloud-based platform, so all deployment, updates, and infrastructure maintenance are managed by Hygraph. Customers benefit from seamless upgrades and new feature releases without manual intervention. Troubleshooting is supported by 24/7 chat, email, and phone support, Intercom chat, and extensive documentation. Enterprise customers receive a dedicated Customer Success Manager for personalized assistance. Access Hygraph documentation.

What common pain points does Hygraph solve for businesses?

Hygraph addresses operational inefficiencies (reducing developer dependency, streamlining workflows), financial challenges (lowering operational costs, accelerating speed-to-market), and technical issues (simplifying schema evolution, integrating third-party systems, optimizing performance). For example, Dashlane overcame content bottlenecks and enabled marketing independence by switching to Hygraph. See how Dashlane solved their pain points.

How does Hygraph differentiate itself in solving these pain points?

Hygraph stands out as the first GraphQL-native Headless CMS, offering flexibility, scalability, and integration capabilities. Its user-friendly interface empowers non-technical users, while content federation and Smart Edge Cache address global content delivery and performance. Hygraph's enterprise-grade security and compliance further differentiate it from traditional CMS platforms. Explore Hygraph's unique features.

What KPIs and metrics are associated with Hygraph's solutions?

Key performance indicators include: Time saved on content updates (e.g., Dashlane publishes new content in minutes), Speed of deployment (e.g., Dashlane launched their portal in 2 weeks), Reduction in operational costs, System uptime and reliability, User satisfaction scores, Consistency in content across regions, Scalability metrics during peak usage. For more details, see the Hygraph CMS KPIs blog.

What is Hygraph and what is its primary purpose?

Hygraph is a GraphQL-native Headless CMS designed to help businesses build, manage, and deliver digital experiences at scale. Its primary purpose is to eliminate traditional content management pain points by providing flexibility, scalability, and efficiency for modern workflows. Hygraph empowers teams to create, federate, and deliver content across multiple channels and regions. Learn more about Hygraph.

Who can benefit from using Hygraph?

Hygraph is ideal for developers, product managers, and marketing teams in industries such as SaaS, ecommerce, automotive, technology, food and beverage, and manufacturing. It suits organizations seeking to modernize legacy tech stacks, scale content operations, and deliver global digital experiences. See Hygraph for Marketing and Hygraph for Developers.

Dashlane Hygraph Case Study

Snapshot

Dashlane is a password manager available as a browser extension and mobile application. They allow users to store their data in a secure way so that companies can provide employees with secure access to existing logins without needing to configure their own logins for each account. Dashlane provides an easy way to ensure that users can manage their passwords without compromising the integrity of their data.

As their user base continues to grow, the team wanted to provide more varied content to educate users about cybersecurity best practices, help improve the overall user experience and demonstrate the value of Dashlane across use cases via a new Knowledge Resource Center. It was critical that the Marketing team have greater independence to create and publish new types of content.

Seeing the site progress from a standard static site to a more flexible, nuanced machine enables our team to think a little more outside of the box in terms of content and sparking new ideas. In the marketing world you have to move quickly and progress rather than taking things as the status quo. Hygraph certainly helps with that.

Bill PondEngineer Manager at Dashlane

The Process

Previously, Dashlane hardcoded all of the content for their static website. While this led to a performant website, Developers were running into too many requests for website content updates from content creation. The Marketing team wanted content to become more varied and build more flexible marketing campaigns without relying on the development team to publish new content after the initial content model configuration. They wanted a solution that could easily be integrated into their existing stack that would provide more optimized workflows without compromising the performance of a statically generated site. The team began evaluating headless CMS during a hackathon to build a POC to understand which system would best fit their needs. The initial project scope took 2 weeks to build and launch the project.

Hygraph proved to be a great fit for the project, offering enough functionality out of the box to satisfy the needs of the content team while still being flexible enough to work in a wide range of use cases. Using Hygraph quickly became a natural part of the content team’s workflow giving the team more ownership of their content after the developers have created content models that fit their needs. With these new optimized workflows, the development team could allocate more time to technical projects, accelerating timelines on that front as well.

Why Hygraph?

The Dashlane team chose Hygraph for the following reasons.

GraphQL APIs

The powerful Hygraph APIs made it possible for the Dashlane team to work flexibly and efficiently. The team that enabled them to build a schema that matched their use case and easily import existing content as well as create batch mutations when things changed on a larger scale. The GraphQL API Playground made it easy for team members who were not previously familiar with GraphQL to learn by doing with the strongly typed nature of GraphQL.

Ease of Onboarding

Hygraph enables teams to get up and running with a free plan quickly without the need to activate a trial. Because the Dashlane team wanted to build a POC under a strict deadline, the helpful onboarding support and straightforward system enabled them to see the power of Hygraph with a smaller project first before expanding their scope to a larger project. This easy and simple onboarding was critical for the team in order to meet their ambitious deadlines.

Highly Flexible System

Hygraph offered the capabilities needed to make the system work well for their use case without the need for external customization. The flexibility of the content modeling along with the powerful API which connects well with other systems enabled the team to know that Hygraph would meet their needs for the initial phases of the project but could also continue to scale in the future.

Optimized Workflows

In adding Hygraph to their tech stack, the team could build more sustainable workflows. Creating a scalable workflow where the content team had greater independence to create varied types of content without input from the development team made the team more agile. Developers can now model the content once and the content team has the ability and flexibility to create the content faster than with their previous workflow. More high-quality content is being produced than ever before due to these updated workflows.

The Current Setup

Dashlane has built a static site with Gatsbyjs and React with some of the content being served from hard coded static files and more flexible Hygraph content. This architecture along with some additional marketing analytics tooling such as Google Analytics and Heap provide insights on the success of content and marketing initiatives. Hygraph enables the marketing team to have greater control over content which should be updated more often, without sacrificing the benefits of a statically generated site.

Results and Benefits

Hygraph had a free plan where the Developers could immediately get started building a POC to determine if it was a good fit for their project without needing to reach out to sales or purchase a trial
Greater independence to both the Development and Marketing teams lead to faster project completion and greater output of overall content
Powerful GraphQL API made integration into existing stack quick and painless
Content Staging made it easy to create and test new content without disrupting existing live content

Frequently Asked Questions

Use Cases & Customer Success