The Travel Accelerator: Powering Travel Brand Success with CX, Tech and AI

In an increasingly difficult economy, travel consumer expectations are soaring and competition is fierce. Leading travel brands are rethinking the customer journey, not just optimising isolated touchpoints, but transforming their entire experience through the right mix of content, technology and smart use of software and AI tools. 

We’re bringing together industry thought leaders and brand pioneers like Solmar Villas, alongside the Hygraph and our partner Code for an exclusive online session. Join us to hear how they’re building future-proof growth models using personalised content, AI-powered personalisation and data-driven experimentation.

What You’ll learn

• Adapting to a new travel era
  How economic pressures, climate awareness, and shifting values are reshaping consumer behaviour  and how brands can respond with the help of intelligent technology

• Creating experiences that convert
  Why community-driven, personalised content (powered by AI where it matters) is key to winning traveller trust and loyalty.
  ⁠Why a mix of new innovation and ‘brilliant basics’ are the key to staying ahead of the market, winning traveller trust and loyalty. And hear how one travel business made over £10m in 1 year!

• Fueling growth with technology
  ⁠Real-world examples of how composable CMS, AI-enabled personalisation and cross-functional CX design drive results.
  

Agenda

1:00 to 11:05 PM CET -  Welcome & Opening Remarks

11:05 to 11:30 PM CET - Main Presentation by Code & Hygraph

11:30 to 11:40 PM CET- Panel Discussion

11:40 to 11:50  PM CET - Q&A

11:50 to 11:55 PM CET - Closing