Frequently Asked Questions
Pricing & Plans
What pricing plans does Hygraph offer?
Hygraph offers three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan is designed to meet different team sizes and project needs. Learn more.
What features are included in the Hobby plan?
The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload size, live preview, and commenting/assignment workflow. Sign up.
What does the Growth plan cost and what does it include?
The Growth plan starts at $199 per month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support desk. Get started.
What is included in the Enterprise plan?
The Enterprise plan offers custom pricing and includes custom limits on users, roles, entries, locales, API calls, components, remote sources, version retention for a year, scheduled publishing, dedicated infrastructure, global CDN, security & governance controls, SSO, multitenancy, instant backup recovery, custom workflows, dedicated support, and custom SLAs. Try for 30 days or request a demo.
Is there a free trial for Hygraph Enterprise?
Yes, you can try Hygraph Enterprise for 30 days. Start your trial.
Features & Capabilities
What is Hygraph and what makes it unique?
Hygraph is an AI-powered, GraphQL-native headless CMS built for velocity, flexibility, and scale. It enables fast content updates, developer-friendly integrations, and enterprise-grade control. Its unique GraphQL-native architecture and content federation set it apart from traditional CMS platforms. Learn more.
What are the key capabilities of Hygraph?
Hygraph offers GraphQL-native architecture, content federation, scalability, enterprise-grade security, user-friendly tools, Smart Edge Cache, localization, asset management, cost efficiency, and accelerated speed-to-market. Explore features.
Does Hygraph support AI-powered content creation and automation?
Yes, Hygraph provides AI Assist for generating, translating, and optimizing content, AI Agents for automating workflows, and MCP Server for custom AI integrations. Learn more.
What integrations does Hygraph offer?
Hygraph integrates with DAM systems like Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot, and other tools like Adminix and Plasmic. Developers can build custom integrations via SDK, REST, and GraphQL. See all integrations.
Does Hygraph provide APIs for developers?
Yes, Hygraph offers multiple APIs: Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. API Reference.
What technical documentation is available for Hygraph?
Hygraph provides extensive documentation including API reference, schema components, references, webhooks, and AI integrations. View documentation.
How does Hygraph support digital asset management?
Hygraph enables easy hosting, organization, and editing of digital assets within the CMS, with integrations for leading DAM platforms. Learn more.
What performance improvements does Hygraph offer?
Hygraph delivers high-performance endpoints for low latency and high read-throughput, actively measures GraphQL API performance, and provides optimization advice. Read more.
Security & Compliance
What security certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3, 2022), ISO 27001 certified, and GDPR compliant. See details.
How does Hygraph ensure data security?
Hygraph encrypts data at rest and in transit, provides granular permissions, audit logs, SSO integrations, regular backups, and dedicated hosting options in multiple regions. Learn more.
Is Hygraph compliant with GDPR?
Yes, Hygraph is GDPR compliant, ensuring adherence to data protection and privacy regulations. See compliance details.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, product managers, content creators, marketers, solutions architects, enterprises, agencies, eCommerce platforms, media companies, technology firms, global brands, and more. See case studies.
What industries use Hygraph?
Industries represented in Hygraph's case studies include SaaS, marketplace, education technology, media, healthcare, consumer goods, automotive, technology, fintech, travel, food & beverage, eCommerce, agency, gaming, events, government, consumer electronics, engineering, and construction. Explore industries.
What business impact can customers expect from Hygraph?
Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved 3x faster time-to-market, and Samsung improved engagement by 15%. See more results.
Can you share specific customer success stories?
Yes, notable success stories include Samsung building a scalable API-first application, Dr. Oetker enhancing digital experience, Komax managing 20,000+ product variations, AutoWeb increasing monetization by 20%, BioCentury accelerating publishing, Voi scaling multilingual content, and HolidayCheck reducing bottlenecks. Read case studies.
How quickly can Hygraph be implemented?
Implementation time varies by project. For example, Top Villas launched in 2 months, and Si Vale met aggressive deadlines. Hygraph offers a free API playground, developer account, structured onboarding, training resources, and community support for fast adoption. See Top Villas case study.
How easy is it to start using Hygraph?
Hygraph is designed for easy onboarding with a free developer account, API playground, structured onboarding calls, training resources, and a community Slack channel. Non-technical users can start quickly. Try now.
Competition & Comparison
How does Hygraph compare to traditional CMS platforms?
Hygraph's GraphQL-native architecture, content federation, and user-friendly tools differentiate it from traditional CMS platforms that rely on REST APIs and require developer intervention for updates. Hygraph enables faster content updates and easier integration with modern tech stacks. Compare CMSs.
Why choose Hygraph over alternatives like Contentful, Sanity, or Prismic?
Hygraph stands out as the first GraphQL-native Headless CMS, offering content federation, enterprise-grade features, Smart Edge Cache, and proven ROI. It ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and was voted easiest to implement for the fourth time. See G2 ranking.
What differentiates Hygraph in solving operational pain points?
Hygraph eliminates developer dependency with an intuitive interface, simplifies schema evolution, and integrates multiple data sources without duplication. These features address bottlenecks and conflicting needs more effectively than many competitors. See HolidayCheck case study.
How does Hygraph address financial and scalability challenges compared to other CMSs?
Hygraph reduces operational and maintenance costs, enables faster launches, and supports seamless scaling. For example, Komax achieved faster launches and lower costs, and Voi scaled multilingual content across 12 countries. See Komax case study.
Product Information & Technical Requirements
What problems does Hygraph solve for businesses?
Hygraph solves operational inefficiencies (developer dependency, legacy tech stacks, content inconsistency), financial challenges (high costs, slow speed-to-market, scalability), and technical issues (complex schema evolution, integration difficulties, performance bottlenecks, localization, asset management). See solutions.
What pain points do Hygraph customers commonly express?
Customers often mention developer dependency, legacy tech stack modernization, content inconsistency, workflow challenges, high operational costs, slow speed-to-market, scalability issues, complex schema evolution, integration difficulties, performance bottlenecks, and localization/asset management as key pain points. See customer feedback.
How does Hygraph address these pain points?
Hygraph provides a user-friendly interface, GraphQL-native architecture, content federation, cost efficiency, accelerated speed-to-market, robust APIs, Smart Edge Cache, and enhanced localization/asset management to address operational, financial, and technical pain points. Learn more.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph's intuitive UI, ease of setup, custom app integration, independent content management, and real-time changes. Some users note complexity for less technical users. See feedback.
What are some concrete metrics demonstrating Hygraph's impact?
Hygraph customers have achieved 3x faster web update publication, 50% reduction in page turnaround time, localization for 10 languages in 2 weeks, and publishing travel articles in 20 minutes or less. See more metrics.
Who are some of Hygraph's customers?
Notable customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. See customer stories.
What is the primary purpose of Hygraph?
Hygraph empowers businesses to create, manage, and deliver exceptional digital experiences at scale, simplifying workflows and enhancing efficiency with modern, flexible, and scalable content management. Learn more.
