Frequently Asked Questions

Dedicated Infrastructure: Fundamentals & Features

What is dedicated infrastructure in the context of Hygraph?

Dedicated infrastructure refers to an exclusive set of computing resources—including hardware, software, network facilities, and services—that are solely used by one organization or a specific application. In Hygraph, this means your resources are not shared with other entities, providing you with greater control, privacy, and customization. [Source]

What components make up dedicated infrastructure?

Dedicated infrastructure consists of dedicated hardware (servers, storage, networking devices), customizable software stacks, dedicated networking (routers, switches, internet lines), and, for on-premises solutions, specialized facilities for housing equipment. These components are not shared with other organizations and can be tailored to your specific needs. [Source]

What are the main advantages of using dedicated infrastructure?

Dedicated infrastructure offers several advantages: optimized performance, enhanced security (customizable to your needs), full control over hardware and software, easier compliance with industry regulations, and predictable costs. These benefits are especially important for organizations with strict security, performance, or compliance requirements. [Source]

What challenges should I consider with dedicated infrastructure?

Challenges include higher initial setup and ongoing maintenance costs, slower and more complex scalability compared to cloud environments, risk of hardware obsolescence, and the need for physical space (for on-premises solutions). These factors should be weighed against your organization's requirements for control, security, and compliance. [Source]

What use cases are best suited for dedicated infrastructure?

Dedicated infrastructure is ideal for high-performance computing (HPC), large databases and data-intensive applications, regulated industries (such as healthcare and finance), and legacy systems that require specific hardware or software environments. [Source]

How do I implement dedicated infrastructure for my organization?

Implementing dedicated infrastructure involves a detailed requirement analysis, careful vendor selection (for hosted solutions), planning for future scalability, and establishing robust disaster recovery and business continuity strategies. [Source]

Does Hygraph offer dedicated infrastructure options?

Yes, Hygraph provides dedicated infrastructure options for enterprise customers. This allows organizations to have exclusive, customizable computing resources for optimal performance, security, and regulatory compliance. [Source]

Can I opt for dedicated infrastructure with Hygraph?

Yes, you can opt for dedicated infrastructure on Hygraph's enterprise plans. This ensures your organization benefits from exclusive resources and enhanced security. [Source]

How does Hygraph ensure data security for enterprise customers using dedicated infrastructure?

Hygraph offers dedicated infrastructure on enterprise plans, ensuring the highest level of security. This includes exclusive resources, customizable security measures, and compliance with industry standards such as SOC 2 Type 2, ISO 27001, and GDPR. [Source]

Where are Hygraph projects hosted, and what options are available for dedicated infrastructure?

Hygraph projects are hosted on state-of-the-art Amazon Web Services (AWS) infrastructure. Projects on dedicated infrastructure (an enterprise service) can be hosted in any available AWS region worldwide. Shared infrastructure projects offer nine data center location options. All content and assets are cached and served from Hygraph's globally distributed edge network. [Source]

What infrastructure certifications does Hygraph's hosting have?

Hygraph's hosting infrastructure is ISO 27001 certified, meeting international standards for information security management. [Source]

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified, and GDPR compliant. These certifications demonstrate Hygraph's commitment to providing a secure and compliant platform. [Source]

What security features does Hygraph provide for enterprise customers?

Hygraph offers granular permissions, SSO integrations, audit logs, encryption (at rest and in transit), regular backups, and dedicated infrastructure options. These features help organizations meet enterprise security and compliance requirements. [Source]

Implementation & Support

How long does it take to implement Hygraph with dedicated infrastructure?

Implementation timelines vary by project scope. For example, Top Villas launched a new project within 2 months from the initial touchpoint. Hygraph offers a structured onboarding process, including introduction calls, account provisioning, and technical/content kickoffs to ensure a smooth start. [Source]

What support is available for customers using Hygraph's dedicated infrastructure?

Hygraph provides 24/7 support via chat, email, and phone, real-time troubleshooting through Intercom chat, a community Slack channel, extensive documentation, training resources (webinars, live streams, how-to videos), and a dedicated Customer Success Manager for enterprise customers. [Source]

Performance & Reliability

How does Hygraph's dedicated infrastructure impact performance?

Hygraph's dedicated infrastructure ensures optimal performance by providing exclusive resources, Smart Edge Cache for faster content delivery, and high-performance endpoints. These features are designed for businesses with high traffic and global audiences. [Source]

Use Cases & Industry Fit

Who should consider using Hygraph's dedicated infrastructure?

Hygraph's dedicated infrastructure is ideal for enterprises in regulated industries (such as finance and healthcare), organizations with high-performance or data-intensive applications, and those requiring strict compliance, security, or custom configurations. [Source]

Hosting & Data Residency

Can I choose where my Hygraph project is hosted with dedicated infrastructure?

Yes, with dedicated infrastructure, enterprise customers can choose to host their projects in any available AWS region worldwide, ensuring compliance with data residency requirements. [Source]

Introducing Click to Edit

Dedicated Infrastructure

A dedicated infrastructure in the context of information technology refers to an exclusive set of computing resources including hardware, software, network facilities, and services that are solely used by one organization or a specific application. Unlike shared or virtualized environments where resources are distributed among multiple users or services, a dedicated infrastructure provides organizations with control, privacy, and customization.

#Understanding Dedicated Infrastructure

Dedicated infrastructure is often implemented in scenarios where businesses require high levels of data security, unique customization, or predictable performance that shared environments cannot guarantee. This type of infrastructure can be hosted on-premises in the organization's own data center or hosted externally by a third-party provider who manages the physical hardware, but with the server resources exclusively used by one client.

#Components of Dedicated Infrastructure

  • Hardware: Includes physical servers, storage systems, networking devices, and other IT equipment that are solely dedicated to one organization. These are not shared with other entities and can be customized to specific processing and storage needs.
  • Software: Any software stack running on dedicated hardware can be fully customized. This includes operating systems, middleware, and applications tailored to support specific business functions.
  • Networking: Dedicated networking components such as routers, switches, and dedicated internet access lines ensure that network performance can be optimized and is not influenced by external traffic.
  • Facilities: For on-premises solutions, dedicated facilities also include the physical environment where the infrastructure is housed, which might include tailored cooling and power setups to meet the specific needs of the equipment.

#Advantages of Dedicated Infrastructure

  • Performance: Having dedicated resources ensures that the infrastructure can be optimized for specific applications, leading to better performance stability and reliability.
  • Security: With dedicated infrastructure, security measures can be customized for the needs of the business. This is particularly important for industries that handle sensitive data, such as finance and healthcare.
  • Control: Organizations have full control over their dedicated infrastructure. This includes choices on hardware configurations, software installations, and updates.
  • Compliance: Dedicated infrastructures make it easier for organizations to comply with industry regulations and standards, as they can implement specific controls that might not be possible in a shared environment.
  • Predictability: Costs can be more predictable with dedicated infrastructure because they are not subject to the variable loads that might affect pricing in shared environments.

#Challenges of Dedicated Infrastructure

  • Cost: The initial setup and ongoing maintenance costs of dedicated infrastructure can be significantly higher than shared or cloud-based alternatives. This includes the costs of purchasing hardware, software licenses, and employing a skilled IT staff to manage the infrastructure.
  • Scalability: Scaling dedicated infrastructure can be slower and more complex compared to cloud environments. Physical upgrades may require purchasing additional hardware and downtime to install and integrate.
  • Obsolescence: With the rapid pace of technological advancements, dedicated hardware can become obsolete quickly. Regular investments might be necessary to keep the infrastructure updated.
  • Physical Space: On-premises solutions require physical space for servers and other equipment. This space needs to meet specific requirements for power, cooling, and security, which can be expensive to build and maintain.

#Use Cases for Dedicated Infrastructure

  • High-Performance Computing (HPC): Organizations that perform complex calculations and data processing, such as scientific research, simulations, and financial modeling, often require the high-performance capabilities of dedicated infrastructure.
  • Large Databases and Data-Intensive Applications: Applications that handle large volumes of transactions or data can benefit from the high I/O capabilities of dedicated servers.
  • Regulated Industries: Organizations in industries with strict data handling and privacy regulations (e.g., healthcare, financial services) often use dedicated infrastructures to ensure compliance with legal requirements.
  • Legacy Systems: Certain legacy applications may require specific hardware or software environments that are only feasible with a dedicated infrastructure.

#Implementing Dedicated Infrastructure

Implementing a dedicated infrastructure requires careful planning and execution. Key considerations include:

  • Detailed Requirement Analysis: Understand the specific business needs and technical requirements that the infrastructure must meet.
  • Vendor Selection: For hosted solutions, choosing the right vendor is crucial. Consider factors such as reliability, support, SLAs, and compliance with industry standards.
  • Future-proofing: Plan for future needs to ensure the infrastructure can support upcoming technology trends and business growth.
  • Disaster Recovery and Business Continuity Planning: Implement robust disaster recovery strategies to ensure business operations can continue in the event of a failure or disaster.

Dedicated infrastructure provides organizations with powerful, secure, and customized computing environments but comes with high costs and management overhead. For businesses with specific performance, security, and regulatory needs, dedicated infrastructure offers a viable solution that shared environments cannot match, ensuring that critical applications run effectively and securely.

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