Frequently Asked Questions
About the Hygraph Docs Starter
What is the Hygraph Docs Starter?
The Hygraph Docs Starter is an official starter template built using React, Remix, and TailwindCSS. It enables you to build and manage documentation sites using Hygraph's fully headless content management platform. With this starter, you can create pages, manage navigation, connect pages with embedded relations, and more, all without managing Git workflows or manual change submissions. Source Code
What features does the Hygraph Docs Starter offer?
The Hygraph Docs Starter includes the following features out of the box:
- Built with Remix for modern web development
- Embeddable content entries with Hygraph
- Rich Text content editing
- Table of Contents for documentation pages
- Custom embeds using Rich Text Renderer
- Styled with Tailwind CSS
- Responsive and mobile-friendly design
- SEO support (Open Graph & Twitter tags, sitemap, etc.)
- Preview mode support
Learn more
How can I get started with the Hygraph Docs Starter?
You can get started within minutes by cloning the project directly from Hygraph or deploying it with Vercel. Use the following links:
For more details, see the source code and Hygraph Documentation.
Features & Capabilities
What is Hygraph and what are its key capabilities?
Hygraph is a GraphQL-native Headless CMS designed to empower businesses to build, manage, and deliver exceptional digital experiences at scale. Key capabilities include:
- User-friendly interface for both technical and non-technical users
- GraphQL-native architecture for flexible content modeling and data retrieval
- Content federation to integrate multiple data sources
- Smart Edge Cache for enhanced performance and faster content delivery
- Granular permissions, custom roles, and audit logs for secure collaboration
- Rich text editing, localization, and asset management
- Enterprise-grade security and compliance (SOC 2 Type 2, ISO 27001, GDPR)
See all features
Does Hygraph support integrations and apps?
Yes, Hygraph has a Marketplace where you can discover and install apps and integrations to extend your project's functionality. Explore integrations, starters, and apps on the Hygraph Marketplace.
What performance features does Hygraph offer?
Hygraph offers several performance-focused features, including Smart Edge Cache for enhanced speed and global content delivery, high-performance endpoints, and practical advice for optimizing GraphQL API usage. These features ensure reliability and fast response times for high-traffic and global audiences. Read more about performance improvements.
Getting Started & Implementation
How easy is it to get started with Hygraph?
Hygraph is designed for quick and easy onboarding. You can start immediately with a free API Playground or a free forever developer account. For larger projects, request a demo or follow the structured onboarding process, which includes introduction calls, account provisioning, and technical and content kickoffs. Extensive documentation, webinars, and how-to videos are available for step-by-step guidance. Hygraph Documentation
How long does it take to implement Hygraph?
The implementation timeline varies by project, but customers have reported fast launches. For example, Top Villas launched a new project within 2 months, and Si Vale met aggressive deadlines during their initial implementation. The onboarding process is designed to be efficient, with resources like documentation and training to help you get started quickly. Top Villas Case Study
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified for its hosting infrastructure, and GDPR compliant. These certifications ensure high standards for information security management and data protection. Learn more about security features
What security features does Hygraph provide?
Hygraph offers granular permissions, SSO integrations, audit logs, encryption at rest and in transit, regular data backups, and a transparent process for reporting security issues. Enterprise customers benefit from dedicated hosting, custom SLAs, and detailed security and compliance reports. Security and compliance report
Support & Training
What support options are available for Hygraph users?
Hygraph provides 24/7 support via chat, email, and phone. Real-time troubleshooting is available through Intercom chat, and users can join the community Slack channel for quick assistance. Extensive documentation, webinars, live streams, and how-to videos are also available. Enterprise customers receive a dedicated Customer Success Manager (CSM) and a structured onboarding process. Hygraph Documentation
What training resources are available to help me adopt Hygraph?
Hygraph offers a structured onboarding process, including introduction calls, account provisioning, business and technical kickoffs, and content schema guidance. Training resources include webinars, live streams, how-to videos, and detailed documentation for self-paced learning. Hygraph Documentation
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, product managers, and marketing teams in industries such as ecommerce, automotive, technology, food and beverage, and manufacturing. It is especially suited for organizations looking to modernize legacy tech stacks, streamline content operations, and deliver digital experiences at scale. See use cases
What problems does Hygraph solve?
Hygraph addresses operational inefficiencies (eliminating developer dependency, modernizing legacy tech stacks), financial challenges (reducing operational costs, accelerating speed-to-market), and technical issues (simplifying schema evolution, resolving integration difficulties, optimizing performance, and improving localization and asset management). See related KPIs
Can you share some customer success stories with Hygraph?
Yes, Hygraph has several notable customer success stories:
- Komax achieved a 3X faster time to market by managing over 20,000 product variations across 40+ markets via a single CMS.
- Autoweb saw a 20% increase in website monetization.
- Samsung improved customer engagement by 15% with a scalable, composable member platform.
- Stobag increased online revenue share from 15% to 70% after transitioning to a digital-first approach.
Explore more customer stories
Marketplace & Starters
Where can I find the Hygraph Marketplace?
You can explore the Hygraph Marketplace for integrations, starters, and apps to extend your project's capabilities at https://hygraph.com/marketplace.
What is the purpose of the Hygraph Marketplace?
The Hygraph Marketplace is a central hub where you can discover and install apps, integrations, and starter templates to enhance your Hygraph projects. It includes solutions for extending functionality, connecting with third-party tools, and jumpstarting new projects. Visit the Marketplace
Where can I find the Hygraph Docs Starter source code?
The source code for the Hygraph Docs Starter is available on GitHub at https://github.com/hygraph/docs-starter.
Technical & Developer Questions
What frameworks and technologies are used in the Hygraph Docs Starter?
The Hygraph Docs Starter is built using React, Remix, and TailwindCSS. It leverages Hygraph's headless CMS capabilities for content management and provides a modern, responsive, and SEO-friendly documentation site.
Does Hygraph provide documentation for new functionality?
Yes, documentation for new Hygraph functionality can be found in the official Hygraph Documentation.
Is there a guide for setting up preview mode with Remix and Hygraph?
Yes, Hygraph has published a complete guide on setting up preview mode with Remix. You can find it on the Hygraph blog.
Product Information & Vision
What is the primary purpose of Hygraph?
Hygraph's primary purpose is to empower businesses to build, manage, and deliver exceptional digital experiences at scale. As the first GraphQL-native Headless CMS, it provides flexibility, scalability, and efficiency for modern workflows, addressing operational, financial, and technical challenges in content management. Learn more about Hygraph
What is Hygraph's vision and mission?
Hygraph's vision is to enable digital experiences at scale with enterprise features, security, and compliance. Its mission is rooted in values such as trust, collaboration, customer focus, continuous learning, transparency, and action-first. The product contributes to this vision by offering a GraphQL-native architecture, content federation, Smart Edge Cache, enterprise-grade features, and ease of use for both technical and non-technical users. Contact Hygraph