Frequently Asked Questions

Taxonomies & Content Personalization

What are taxonomies in Hygraph and why are they important for content management?

Taxonomies in Hygraph are structured vocabularies that classify content using shared, hierarchical tags. They bring order, consistency, and speed to content management as projects grow. Taxonomies are important because they provide smarter navigation and search, enable personalization at scale, reduce editorial overhead, and build a future-proof content model that supports the addition of new product lines, markets, or channels without restructuring. Source

How can taxonomies be set up for personalized content in Hygraph?

Taxonomies can be set up in Hygraph by defining structured categories such as seasons, interests, and destinations. For example, a travel blog can organize content by trips available year-round or in specific seasons, interests like adventure or family, and destinations at multiple levels (continent, country, city). This structure allows scalable personalization and efficient content management. Source

How do taxonomies improve content findability and scalability?

Taxonomies improve content findability and scalability by addressing common barriers such as scattered tags, inconsistent categories, and inefficiencies in content operations. They ensure content can be found, reused, and extended effectively, prevent inefficiencies that limit personalization and break search functionality, and make it easier to add new content types or channels without rebuilding parts of the model. Source

Can you provide a practical example of how taxonomies are used in Hygraph?

A practical example is a global eCommerce catalog. Without a taxonomy, products may be tagged inconsistently (e.g., 'sneaker', 'trainers', 'running shoe', 'sports footwear'), leading to fragmented search results and limited personalization. With a taxonomy, a single controlled hierarchy ensures consistent categorization, predictable structures for developers, and seamless search experiences for customers. Source

How does Hygraph enable filtering and personalization using taxonomies?

Hygraph enables filtering and personalization by allowing editors to tag content and assets with taxonomies. In the Studio view, users can filter articles by season, interest, or destination, and save predefined searches for quick access. Assets like images can also be tagged and filtered, making it easy to find relevant content for personalization. Source

What is the benefit of using taxonomies for personalization in Hygraph?

Using taxonomies for personalization in Hygraph creates a structured foundation that enables front-end applications to dynamically deliver content tailored to user preferences (e.g., "family trips in Spain during summer"). It allows scalable personalization, improves efficiency for editors and marketers, and ensures content can be found and reused quickly. Source

When is a three-level taxonomy appropriate in Hygraph?

A three-level taxonomy (Root → Level 1 → Level 2 → Level 3) is effective for complex content sets. It provides sufficient depth for detailed classification while remaining manageable for editors and users. Source

Features & Capabilities

What are the key capabilities and benefits of Hygraph?

Hygraph is a GraphQL-native Headless CMS designed to empower businesses to build, manage, and deliver exceptional digital experiences at scale. Key capabilities include operational efficiency, financial benefits, technical advantages, and unique features like Smart Edge Cache, custom roles, rich text superpowers, and project backups. Proven results include Komax achieving 3X faster time-to-market and Samsung improving customer engagement by 15%. Source

How does Hygraph address operational, financial, and technical pain points?

Hygraph eliminates developer dependency, modernizes legacy tech stacks, and ensures content consistency through content federation. It reduces operational and maintenance costs, accelerates speed-to-market, and supports scalability. Technical issues are addressed with simplified schema evolution, robust GraphQL APIs, Smart Edge Cache, and enhanced localization and asset management. Source

What performance features does Hygraph offer?

Hygraph offers Smart Edge Cache for enhanced performance and faster content delivery, high-performance endpoints for reliability and speed, and practical advice for optimizing GraphQL API usage. These features ensure Hygraph meets the needs of high-traffic and global audiences. Source

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is ideal for developers, product managers, and marketing teams in industries such as ecommerce, automotive, technology, food and beverage, and manufacturing. It is suitable for organizations looking to modernize legacy tech stacks, adopt scalable content management systems, and deliver exceptional digital experiences globally. Source

Can you share some customer success stories with Hygraph?

Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. More stories are available at Hygraph Customer Stories.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. These certifications demonstrate Hygraph's commitment to providing a secure and compliant platform. More details are available on the security features page.

What security features does Hygraph offer?

Hygraph offers granular permissions, SSO integrations, audit logs, encryption at rest and in transit, regular backups, and a process for reporting security issues. Enterprise-grade compliance includes dedicated hosting, custom SLAs, and support for GDPR and CCPA regulations. Source

Support & Implementation

How easy is it to get started with Hygraph?

Hygraph offers a free API playground, free forever developer account, and a structured onboarding process including introduction calls, account provisioning, business, technical, and content kickoffs. Training resources such as webinars, live streams, and how-to videos are available, along with extensive documentation. Source

How long does it take to implement Hygraph?

Implementation time varies by project. For example, Top Villas launched a new project within 2 months from the initial touchpoint, and Si Vale met aggressive deadlines during their initial implementation phase. Source

What customer service and support does Hygraph provide?

Hygraph provides 24/7 support via chat, email, and phone, real-time troubleshooting through Intercom chat, a community Slack channel, extensive documentation, training resources, and a dedicated Customer Success Manager for enterprise customers. Source

How does Hygraph handle maintenance, upgrades, and troubleshooting?

Hygraph is a cloud-based platform that handles all deployment, updates, security measures, and infrastructure maintenance. Upgrades are seamlessly integrated, and troubleshooting is supported via 24/7 support, Intercom chat, community Slack, training resources, and extensive documentation. Source

Product Information & Content Modeling

What is content modeling in Hygraph?

Content modeling is the process of creating a logical taxonomy structure for the content you create and distribute online. It involves assembling content types into a content model, considering the intent of each content type and model. Source

What elements are included in a blog page model in Hygraph?

A blog page model in Hygraph typically includes: slug, category, tag, title, description, authors, publishing date, cover image, content, and SEO metadata. Source

How does content modeling benefit content architecture?

Content modeling structures content into logical taxonomies, helping to determine requirements and restrictions for content architecture. This ensures scalability and consistency as projects grow. Source

KPIs & Metrics

What KPIs and metrics are associated with the pain points Hygraph solves?

Key KPIs include time saved on content updates, number of updates made without developer intervention, system uptime, speed of deployment, consistency in content across regions, user satisfaction scores, reduction in operational costs, ROI on CMS investment, time to market for new products, maintenance costs, scalability metrics, and performance during peak usage times. More details are available in the CMS KPIs blog.

Introducing Click to Edit

Setting up taxonomies for personalized content

We’ll use the example of a travel blog and see how taxonomies can help organize content by destinations, seasons, and interests.
Jörg Schäffer

Written by Jörg 

Oct 10, 2025
Setting up taxonomies for personalized content

In this article, I’ll walk you through how to use Hygraph’s new taxonomies feature to classify content for personalization. The goal is to show you how easy it is to structure and filter content using taxonomies, so you can deliver more relevant and personalized experiences.

We’ll use the example of a travel blog, such as one run by an airline or travel agency, and see how taxonomies can help organize content by destinations, seasons, and interests.

#Setting up taxonomies

Taxonomies provide a structured way to classify content. In our travel blog example, we define three sets of taxonomies:

  • Seasons: Trips available year-round or specifically in fall, spring, summer, or winter.
    Setting up seasons with taxonomy in your CMS.png
  • Interests: Adventure, city trips, culture, family, or foodies.
    Setting up interests with taxonomy in your CMS.png
  • Destinations: Multi-level classification, starting at the continent (Europe, North America), then country (France, Spain, Canada, United States), and even drilling down to regions, states, or cities.
    Setting up destinations with taxonomy in your CMS.png

This structure allows you to manage personalization in a scalable way, starting from simple categories and extending into detailed hierarchies.

#Applying taxonomies in content

Once the taxonomies are defined, they can be applied directly to your content model. For a travel blog article, this might include the title, image, caption, and content body — along with assigned taxonomy fields.

When editing content, you can:

  • Select taxonomies from dropdown menus.
  • Use type-ahead search for quick selection (e.g., typing “Barcelona” will return “Europe → Spain → Barcelona”).
    Applying taxonomy in content.png

This makes it fast and intuitive for editors to tag content accurately without wading through long lists.

#Filtering and personalization in action

The real value of taxonomies comes when you use them to filter and personalize content delivery.

For example, in the Studio view, you can:

  • Filter blog articles by season (e.g., only show spring-related trips).
  • Filter by interest (e.g., only show adventure trips).
  • Filter by destination (e.g., show all trips in Europe or North America).
    Filtering content with taxonomy.png

You can also save predefined searches, making it easy to quickly access frequently used filters.

This filtering capability extends beyond articles. Assets such as images can also be tagged with the same taxonomies. For example, when replacing a cover image for a travel article, you can filter the asset library by destination to quickly find all images tagged “Miami.”

#Why It matters for personalization

By applying taxonomies consistently across content and assets, you create a structured foundation for personalization. This enables front-end applications to:

  • Dynamically deliver content tailored to user preferences (e.g., show “family trips in Spain during summer”).
  • Scale personalization without chaos, thanks to standardized classifications.
  • Ensure editors and marketers can find and reuse content quickly, improving efficiency.

With taxonomies in place, personalization becomes less about manual curation and more about smart filtering and structured delivery.

#Conclusion

Hygraph’s taxonomy feature makes it simple to classify, filter, and personalize content across multiple dimensions — from seasons and interests to destinations. Whether you’re managing a travel blog or any content-rich platform, taxonomies provide the structure needed to deliver relevant experiences at scale.

If you have further questions or want to see more use cases, feel free to reach out to me or our sales team. Thank you!

Blog Author

Jörg Schäffer

Jörg Schäffer

Product Marketing Lead, Hygraph

Jörg is the Product Marketing Lead at Hygraph. When not tinkering with AI, he enjoys traveling the world.

Share with others

Sign up for our newsletter!

Be the first to know about releases and industry news and insights.