Frequently Asked Questions
Exporting Content & Data Management
How can I export content from Hygraph to CSV?
Exporting content from Hygraph to CSV can be done in 3 simple steps: (1) Use the API Playground to query and optionally filter results, (2) Copy the JSON result to your clipboard, and (3) Paste the JSON into a free online JSON to CSV converter (such as this tool) and download the result as a CSV file. This process allows teams to analyze marketing plans, perform SEO audits, or evaluate current content without writing custom integration logic. Source
Can I filter content when exporting from Hygraph to CSV?
Yes, you can filter content by adding filters or pagination to your GraphQL query in the API Playground before converting the results to CSV. For example, you can fetch only specific entries (such as episodes with a position between 1 and 10) using gte
and lte
filters. Source
What is the role of the API Playground in exporting content?
The API Playground allows you to fetch content from Hygraph in JSON format, which can then be easily converted to CSV. It supports querying, filtering, and paginating results, giving you full control over the data you export. Source
Is there a limit to the number of entries I can export at once?
By default, queries fetching multiple entries return up to 100 results. You can increase this to a maximum of 1000 using the first
or last
arguments. For larger datasets, you can use pagination filters to fetch data in batches. Source
Can I import CSV data into Hygraph?
Yes, you can import CSV data into Hygraph using a low-code approach. For more details, see Jesse Martin's guide on batch importing CSV data into Hygraph: Low-Code CSV Batch Importer.
Features & Capabilities
What features does Hygraph offer?
Hygraph provides a GraphQL-native architecture, content federation, scalability, and a wide range of integrations (including Netlify, Vercel, Shopify, BigCommerce, AWS S3, Cloudinary, Lokalise, and more). It supports rapid content delivery, intuitive user interfaces, and robust API capabilities. Source
Does Hygraph have an API?
Yes, Hygraph offers a powerful GraphQL API for efficient content fetching and management. Learn more at the API Reference.
What integrations are available with Hygraph?
Hygraph integrates with hosting and deployment platforms (Netlify, Vercel), eCommerce solutions (Shopify, BigCommerce, commercetools), localization tools (Lokalise, Crowdin, EasyTranslate, Smartling), digital asset management (Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot), personalization and AB testing (Ninetailed), AI (AltText.ai), and more. Source
Is technical documentation available for Hygraph?
Yes, Hygraph provides comprehensive technical documentation covering all aspects of building and deploying projects. Access it at Hygraph Documentation.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For full details, visit the pricing page.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure enterprise-grade security and data protection. For more details, visit the security features page.
How does Hygraph protect sensitive data?
Hygraph provides features such as SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. Source
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. Companies that benefit most include modern software companies, enterprises looking to modernize, and brands aiming to scale across geographies or improve development velocity. Source
What business impact can customers expect from using Hygraph?
Customers can expect significant business impacts, including time-saving through streamlined workflows, ease of use with an intuitive interface, faster speed-to-market, and enhanced customer experience through scalable content delivery. Source
What problems does Hygraph solve?
Hygraph addresses operational pains (reliance on developers, outdated tech stacks, conflicting global team needs, clunky content creation), financial pains (high costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache and OpenID integration issues). Source
Can you share specific case studies or success stories of customers using Hygraph?
Yes. Komax achieved 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. More success stories are available here.
What industries are represented in Hygraph's case studies?
Industries include food and beverage (Dr. Oetker), consumer electronics (Samsung), automotive (AutoWeb), healthcare (Vision Healthcare), travel and hospitality (HolidayCheck), media and publishing, eCommerce, SaaS (Bellhop), marketplace, education technology, and wellness and fitness. Source
Technical Requirements & Getting Started
How easy is it to get started with Hygraph?
Hygraph is designed for easy onboarding, even for non-technical users. For example, Top Villas launched a new project in just 2 months. Users can sign up for a free account and access documentation, video tutorials, and onboarding guides. Source
What training and technical support is available for Hygraph?
Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, webinars, and a community Slack channel. Source
Customer Proof & Testimonials
Who are some of Hygraph's customers?
Hygraph is trusted by companies such as Sennheiser, HolidayCheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See more case studies here.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph for its intuitive interface and ease of use, noting that even non-technical users can start using it right away. The user interface is described as logical and user-friendly, making it accessible for both technical and non-technical teams. Source
Performance & Optimization
How does Hygraph optimize content delivery performance?
Hygraph emphasizes optimized content delivery performance, which improves user experience, engagement, and search engine rankings. Rapid content distribution and responsiveness help reduce bounce rates and increase conversions. Source