Frequently Asked Questions
Getting Started with SvelteKit & Hygraph
How can I get started with SvelteKit and GraphQL using Hygraph?
You can follow Hygraph's crash course on building with SvelteKit, GraphQL, Tailwind, and DaisyUI. The course covers setting up the backend with the Hygraph blog starter template, configuring the SvelteKit skeleton project, installing dependencies like graphql-request
, and building dynamic pages from CMS content. No prior Svelte experience is required, and the course is suitable for those familiar with HTML, CSS, and JavaScript. Watch the full course on YouTube or read the guide at Hygraph Blog.
What steps are involved in building a SvelteKit project with Hygraph?
The main steps include: setting up the backend with Hygraph's starter template, initializing the SvelteKit frontend, configuring Tailwind CSS and DaisyUI, installing required dependencies (graphql-request
, GraphQL, DaisyUI, Tailwind CSS Typography), defining GraphQL queries, creating endpoints, using environment variables, styling pages, implementing dynamic routing, and rendering CMS content. For a detailed walkthrough, visit the blog post.
Do I need prior Svelte experience to use Hygraph with SvelteKit?
No, prior Svelte experience is not necessary. The Hygraph crash course explains all relevant concepts and guides you through each section, making it accessible for those with experience in HTML, CSS, and JavaScript. Source: Hygraph Blog.
Where can I find starter templates and example projects for SvelteKit and Hygraph?
You can find the SvelteKit starter blog with Hygraph on GitHub. Hygraph also provides guides and examples for integrating with SvelteKit and other frameworks in their blog and marketplace.
Features & Capabilities
What features does Hygraph offer?
Hygraph provides a GraphQL-native architecture, content federation, scalability, and a wide range of integrations (including Netlify, Vercel, Shopify, AWS S3, Cloudinary, and more). It supports rapid content delivery, intuitive user interfaces, and robust security features. For a full list, visit Hygraph Features.
Does Hygraph provide an API?
Yes, Hygraph offers a powerful GraphQL API for efficient content fetching and management. Learn more at the API Reference.
What integrations are available with Hygraph?
Hygraph integrates with hosting platforms (Netlify, Vercel), eCommerce solutions (Shopify, BigCommerce, commercetools), localization tools (Lokalise, Crowdin, EasyTranslate, Smartling), digital asset management (AWS S3, Cloudinary, Bynder, Aprimo, Mux, Scaleflex Filerobot), personalization (Ninetailed), AI (AltText.ai), and more. See the full list at Hygraph Integrations.
How does Hygraph optimize content delivery performance?
Hygraph is designed for optimized content delivery, ensuring rapid distribution and responsiveness. This leads to improved user experience, higher engagement, better search engine rankings, reduced bounce rates, and increased conversions. For more details, visit this page.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For details, visit the pricing page.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. It offers SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. Learn more at Hygraph Security Features.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. Companies that benefit include modern software firms, enterprises modernizing their tech stack, and brands scaling across geographies or re-platforming from legacy solutions. Source: ICPVersion2_Hailey.pdf
What industries are represented in Hygraph's case studies?
Hygraph's case studies span food and beverage (Dr. Oetker), consumer electronics (Samsung), automotive (AutoWeb), healthcare (Vision Healthcare), travel and hospitality (HolidayCheck), media and publishing, eCommerce, SaaS (Bellhop), marketplace, education technology, and wellness and fitness. See more at Hygraph Case Studies.
Can you share specific customer success stories using Hygraph?
Yes. Komax achieved 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. More stories are available at Hygraph Customer Stories.
What business impact can customers expect from using Hygraph?
Customers can expect time savings, ease of use, faster speed-to-market, and enhanced customer experience through scalable content delivery. These benefits help modernize tech stacks and drive operational efficiency. Source: ICPVersion2_Hailey.pdf
Pain Points & Solutions
What problems does Hygraph solve?
Hygraph addresses operational pains (reliance on developers, outdated tech stacks, global team conflicts, clunky content creation), financial pains (high costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache and OpenID integration issues). For more, see Hygraph Product Page.
How does Hygraph solve pain points for different personas?
For developers: Hygraph reduces boilerplate code and streamlines query management. For content creators/project managers: It offers an intuitive interface for independent content updates. For business stakeholders: Hygraph lowers operational costs, accelerates speed-to-market, and supports scalability. Solutions are tailored to each persona's needs. Source: Hygraph Product Page.
What KPIs and metrics are associated with the pain points Hygraph solves?
KPIs include time saved on content updates, system uptime, consistency across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, scalability metrics, and performance during peak usage. For more, see CMS KPIs Blog.
Technical Requirements & Documentation
Where can I find technical documentation for Hygraph?
Comprehensive technical documentation is available at Hygraph Documentation, covering everything from setup to deployment.
How easy is it to implement Hygraph and get started?
Hygraph is designed for quick implementation. For example, Top Villas launched a new project in just 2 months. Users can sign up for a free account and use documentation and onboarding guides to get started. Source: Hygraph Documentation, Top Villas Case Study.
What training and support resources are available for new Hygraph users?
Hygraph offers 24/7 support via chat, email, and phone, onboarding sessions for enterprise customers, training resources (video tutorials, documentation, webinars), and Customer Success Managers for expert guidance. More info at Hygraph Contact Page.
Support & Implementation
What customer service and support does Hygraph provide after purchase?
Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, and a community Slack channel. For details, visit Hygraph Contact Page.
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph offers 24/7 support for maintenance, upgrades, and troubleshooting. Enterprise customers get dedicated onboarding and expert guidance, while all users can access documentation and the community Slack channel. Source: Hygraph Contact Page.
Customer Proof & Case Studies
Who are some of Hygraph's customers?
Hygraph is trusted by Sennheiser, HolidayCheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See more at Hygraph Case Studies.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph for its intuitive interface and ease of use, noting that even non-technical users can start using it right away. The UI is described as logical and user-friendly for both technical and non-technical teams. Source: Hygraph Try Headless CMS.
Competition & Comparison
How does Hygraph differentiate itself from other CMS platforms?
Hygraph stands out with its GraphQL-native architecture, content federation, scalability, and cost-effective solutions. It empowers non-technical users, modernizes legacy tech stacks, and streamlines workflows, offering advantages over traditional CMS platforms. For more, see Hygraph Product Page.