Frequently Asked Questions
About MACH Architecture
What is MACH architecture?
MACH architecture stands for Microservices, API-first, Cloud-native, and Headless. It is a modern approach to building digital platforms that enables agility, scalability, and best-fit functionality. Hygraph offers an eBook to guide you in adopting MACH architecture. Learn more.
Why are businesses adopting MACH architecture?
Businesses adopt MACH architecture to optimize their tech stack for best-fit functionality and scalability as business needs change. It allows organizations to stay ahead of customer expectations and market shifts by enabling efficiency, acceleration, and innovation. Source.
How does MACH architecture enhance speed to market?
The agility of MACH architecture provides a faster route to MVP (minimum viable product), allowing development teams to roll out prototypes and transition in steps. This enables businesses to launch new products and features more quickly. Source.
Where can I find resources to help transition to MACH architecture?
You can download Hygraph's eBook on making the move to MACH architecture and read the guide on transitioning from monolith to MACH for practical steps and insights.
Product Information & Features
What is Hygraph and what does it offer?
Hygraph is a headless CMS platform built on a GraphQL-native architecture. It offers content federation, scalability, and an intuitive interface for both technical and non-technical users. Hygraph enables businesses to unify data, modernize their tech stack, and deliver impactful digital experiences. Learn more.
What are the key features and capabilities of Hygraph?
Key features of Hygraph include GraphQL-native architecture, content federation, scalability, robust integrations, and an intuitive user interface. It also provides enterprise-grade security, SSO integrations, audit logs, encryption, and sandbox environments. See all features.
What integrations does Hygraph support?
Hygraph supports a wide range of integrations, including Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. See the full list.
Does Hygraph provide an API?
Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. Learn more about the API.
How does Hygraph ensure optimized content delivery performance?
Hygraph emphasizes rapid content distribution and responsiveness, which improves user experience, engagement, and search engine rankings. This leads to reduced bounce rates and increased conversions. Learn more.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For full details, visit the Hygraph pricing page.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 Compliant, ISO 27001 Certified, and GDPR compliant. These certifications ensure high levels of data protection and security. Learn more about security features.
How does Hygraph protect sensitive data?
Hygraph provides enterprise-grade security features such as SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. Learn more.
Use Cases & Customer Success
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises looking to modernize, and brands aiming to scale across geographies or re-platform from traditional solutions. See case studies.
What industries are represented in Hygraph's case studies?
Hygraph's case studies cover industries such as food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. Explore case studies.
Can you share some customer success stories with Hygraph?
Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. Read more success stories.
Who are some of Hygraph's customers?
Notable customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See more customers.
Pain Points & Solutions
What problems does Hygraph solve?
Hygraph addresses operational pains (like reliance on developers for content updates, outdated tech stacks, and clunky content creation), financial pains (high operational costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache problems, and OpenID integration challenges). Learn more.
How does Hygraph solve these pain points?
Hygraph provides an intuitive interface for non-technical users, modernizes legacy systems with its GraphQL-native, API-first architecture, ensures consistent branding with content federation, and streamlines workflows to reduce costs and speed up time-to-market. It also simplifies development, query management, and schema evolution for technical teams. See detailed solutions.
What KPIs and metrics are associated with the pain points Hygraph solves?
KPIs include time saved on content updates, number of updates without developer intervention, system uptime, speed of deployment, consistency across regions, user satisfaction scores, reduction in operational costs, ROI, time to market, maintenance costs, scalability metrics, and performance during peak usage. Read more about CMS KPIs.
Implementation & Support
How easy is it to get started with Hygraph?
Hygraph is designed for easy onboarding, even for non-technical users. Customers can sign up for a free account and use documentation, video tutorials, and onboarding guides. For example, Top Villas launched a new project in just 2 months. Get started.
What support and training does Hygraph offer?
Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to detailed documentation, video tutorials, webinars, and a community Slack channel. Contact support.
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph offers 24/7 support for maintenance, upgrades, and troubleshooting. Enterprise customers receive dedicated onboarding and expert guidance, and all users can access detailed documentation and the community Slack channel. Learn more.
Customer Experience & Ease of Use
What feedback have customers given about Hygraph's ease of use?
Customers have praised Hygraph for its intuitive and user-friendly interface, noting that it is 'super easy to set up and use' and accessible for both technical and non-technical users. Read more feedback.
Documentation & Learning Resources
Where can I find Hygraph's technical documentation?
Hygraph offers comprehensive technical documentation covering all aspects of building and deploying projects. Access it at Hygraph Documentation.
Vision & Mission
What is Hygraph's vision and mission?
Hygraph's vision is to unify data and enable content federation, empowering businesses to create impactful digital experiences. Its mission is to remove traditional content management pain points through its GraphQL-native architecture, helping businesses modernize their tech stacks and deliver exceptional digital experiences at scale. Learn more about Hygraph.