Frequently Asked Questions

Product Announcements & Updates

What is the "Click to Edit" feature in Hygraph?

"Click to Edit" is a visual editing feature that allows users to click on any part of their site that needs changing and land directly in the corresponding place in Hygraph. This streamlines the editing process and improves workflow efficiency. (Read more, Dec 04, 2025)

What are Hygraph AI Agents?

Hygraph AI Agents are designed to power agentic content operations, enabling automated and intelligent workflows for content management. (Read more, Nov 20, 2025)

What is AI Assist for Editors in Hygraph?

AI Assist is Hygraph's intelligent built-in content editing assistant, available in Early Access. It helps editors improve content quality and efficiency. (Read more, Nov 13, 2025)

What is the Hygraph MCP Server?

The Hygraph MCP Server enables integration with MCP-compatible tools like Claude and Cursor, allowing users to execute content operations via natural language. (Read more, Nov 10, 2025)

How does the Variants feature work in Hygraph?

Variants allow users to create and manage personalized content at scale within their content schema, enabling tailored experiences for different user segments without cluttering the content repository. (Read more, Oct 09, 2025)

What are Taxonomies in Hygraph?

Taxonomies in Hygraph enable users to classify content using shared, hierarchical tags, bringing order, consistency, and speed to content management as projects grow. (Read more, Sep 17, 2025)

What does Hygraph's partnership with Innowise mean?

Hygraph and Innowise have formed a strategic partnership to accelerate composable innovation, combining expertise to deliver future-ready digital platforms. (Read more, Oct 02, 2025)

What is the significance of Hygraph's ranking in the G2 Summer 2025 report?

Hygraph ranked 2nd out of 102 Headless CMSs and was voted the easiest to implement headless CMS for the fourth time, demonstrating its user-friendly approach and rapid onboarding. (Read more, Jun 26, 2025)

How does Hygraph help with consistent customer experience?

Hygraph provides tools and strategies for delivering consistent customer experiences, including content federation and personalization features. (Read more, Jul 28, 2025)

How can I calculate the total cost of ownership for a content platform like Hygraph?

Hygraph offers guidance on calculating the total cost of ownership (TCO) for a CMS, helping users understand all associated costs. (Read more, Mar 22, 2023)

What is the Hygraph Implementation Partner Network?

The Hygraph Implementation Partner Network is a group of trusted agencies and partners, such as codeblick, that help deliver future-proof digital platforms using Hygraph. (Read more, Jul 22, 2025)

How can I stay updated on Hygraph releases and news?

You can sign up for Hygraph's newsletter to receive the latest releases, industry news, and insights directly to your inbox. (Announcements)

Where can I find Hygraph's documentation and resources?

Hygraph provides extensive documentation and resources, including guides, tutorials, and API references, available at Hygraph Documentation.

What is Hygraph's approach to composable architectures?

Hygraph supports composable architectures, allowing users to build flexible, scalable digital platforms by integrating various services and tools. (Learn more)

How does Hygraph support headless CMS workflows?

Hygraph is a headless CMS that enables users to manage content independently of presentation, supporting modern workflows and omnichannel delivery. (Learn more)

What frameworks can I use with Hygraph?

Hygraph supports integration with popular frameworks, making it easy to build modern web applications. (See supported frameworks)

How can I compare Hygraph to other headless CMS platforms?

Hygraph provides a comparison guide to help users evaluate its features against other headless CMS platforms. (Compare here)

How do I access the GraphQL Playground in Hygraph?

Hygraph offers a GraphQL Playground for users to test and explore queries. (Access here)

How can I contact Hygraph sales or support?

You can contact Hygraph sales via Contact Sales and access support at Support.

Where can I find Hygraph's terms and privacy policy?

Hygraph's terms and privacy policy are available at Terms and Privacy.

How do I join the Hygraph community Slack channel?

You can join the Hygraph community Slack channel at this link.

Where can I find Hygraph's sitemap?

Hygraph's sitemap is available at Sitemap.

Pricing & Plans

What pricing plans does Hygraph offer?

Hygraph offers three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan is tailored to different team sizes and project needs. (See pricing details)

What features are included in the Hobby plan?

The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload size, live preview, and commenting/assignment workflow. (See details)

What features are included in the Growth plan?

The Growth plan starts at $199/month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support desk. (See details)

What features are included in the Enterprise plan?

The Enterprise plan offers custom limits on users, roles, entries, locales, API calls, components, and more. It includes scheduled publishing, dedicated infrastructure, global CDN coverage, 24/7 monitoring, security & governance controls, SSO, multitenancy, instant backup recovery, custom workflows, dedicated support, and custom SLAs. (See details)

Features & Capabilities

What are the key capabilities and benefits of Hygraph?

Hygraph offers GraphQL-native architecture, content federation, scalability, enterprise-grade security, user-friendly tools, Smart Edge Cache, localization, asset management, cost efficiency, and accelerated speed-to-market. (See features)

Does Hygraph provide APIs?

Yes, Hygraph provides multiple APIs including Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. (API Reference)

What integrations does Hygraph support?

Hygraph supports integrations with DAM systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, custom SDK/API integrations, and marketplace apps for headless commerce and PIMs. (See integrations)

What technical documentation is available for Hygraph?

Hygraph offers comprehensive technical documentation including API reference, schema components, references, webhooks, and AI integrations. (Documentation)

How does Hygraph perform in terms of speed and reliability?

Hygraph delivers high-performance endpoints for low latency and high read-throughput, actively measures GraphQL API performance, and provides optimization advice. (Performance blog)

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (since Aug 3, 2022), ISO 27001 certified, and GDPR compliant. (Secure features)

How does Hygraph ensure data security?

Hygraph uses granular permissions, audit logs, SSO integrations, encryption at rest and in transit, regular backups, and dedicated hosting options in multiple regions. (Secure features)

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is ideal for developers, product managers, content creators, marketing professionals, solutions architects, enterprises, agencies, eCommerce platforms, media/publishing companies, technology firms, and global brands. (See case studies)

What industries are represented in Hygraph's case studies?

Industries include SaaS, marketplace, education technology, media/publication, healthcare, consumer goods, automotive, technology, fintech, travel/hospitality, food/beverage, eCommerce, agency, online gaming, events/conferences, government, consumer electronics, engineering, and construction. (See case studies)

What business impact can customers expect from using Hygraph?

Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. Examples include Komax (3x faster time-to-market), Samsung (15% improved engagement), and Voi (multilingual scaling). (See case studies)

Can you share specific case studies or success stories?

Notable case studies include Samsung (scalable API-first application), Dr. Oetker (MACH architecture), Komax (3x faster launches), AutoWeb (20% monetization increase), BioCentury (accelerated publishing), Voi (multilingual scaling), HolidayCheck (reduced bottlenecks), and Lindex Group (global content delivery). (See case studies)

Pain Points & Solutions

What core problems does Hygraph solve?

Hygraph solves operational inefficiencies (eliminates developer dependency, modernizes legacy tech stacks, ensures content consistency), financial challenges (cost reduction, speed-to-market, scalability), and technical issues (schema evolution, integration, performance optimization, localization, asset management). (See features)

What pain points do Hygraph customers commonly express?

Customers often face developer dependency, legacy tech stack challenges, content inconsistency, workflow inefficiencies, high operational costs, slow speed-to-market, scalability issues, schema complexity, integration difficulties, performance bottlenecks, and localization/asset management struggles. (See case studies)

How does Hygraph differentiate itself in solving these pain points?

Hygraph stands out with its user-friendly interface, GraphQL-native architecture, content federation, cost efficiency, accelerated speed-to-market, robust APIs, Smart Edge Cache, and advanced localization/asset management. (See features)

What are some case studies relevant to each pain point Hygraph solves?

Operational: HolidayCheck (reduced bottlenecks), Dr. Oetker (global workflows), Si Vale (intuitive UI). Financial: Komax (faster launches, lower costs), Samsung (global scaling, reduced overhead). Technical: BioCentury (simplified development), Voi (multilingual scaling). (See case studies)

Competition & Comparison

How does Hygraph compare to other headless CMS platforms?

Hygraph is the first GraphQL-native Headless CMS, offering simplified schema evolution, content federation, enterprise-grade features, user-friendly tools, and proven ROI. It ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report. (Compare here)

Why should a customer choose Hygraph over alternatives?

Hygraph offers unique advantages such as GraphQL-native architecture, content federation, enterprise-grade security, user-friendly tools, scalability, and proven ROI (e.g., Komax 3x faster launches, Samsung 15% engagement boost). (See case studies)

Support & Implementation

How long does it take to implement Hygraph?

Implementation time varies by project. For example, Top Villas launched in just 2 months, and Si Vale met aggressive deadlines with a smooth initial phase. (Top Villas case study)

How easy is it to start using Hygraph?

Hygraph offers a free API playground, free forever developer account, structured onboarding, training resources, extensive documentation, and a community Slack channel for quick assistance. (Documentation)

What feedback have customers given about Hygraph's ease of use?

Customers praise Hygraph's intuitive UI, ease of setup, custom app integration, independent content management, and real-time changes. Some users note it can be complex for less technical users. (Try Headless CMS)

Product Information

What is the primary purpose of Hygraph?

Hygraph empowers businesses to create, manage, and deliver exceptional digital experiences at scale, serving as a modern, flexible, and scalable content management system. (Product page)

Who are some of Hygraph's customers?

Notable customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. (See case studies)

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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