Frequently Asked Questions
Composability & Architecture
What is composability and how does it benefit businesses?
Composability refers to a software design approach that enables the arrangement, rearrangement, and removal of individual components using a no-code platform. This gives businesses the flexibility to evolve and scale in any direction, allowing technologies to be quickly added or removed from a composable architecture. Composable content can be used to support new channels and experiences rapidly, and enterprises can create technology stacks from best-of-breed solutions, achieving faster time to market and scaling without vendor lock-in. Learn more.
What makes Hygraph a future-proof solution?
The composability and extensibility of the Hygraph platform allow you to connect data silos into one API endpoint, helping to future-proof your tech stack. This modular approach enables businesses to adapt quickly to changing requirements and integrate new technologies as needed. Source.
Pricing & Plans
What is Hygraph's pricing model and how is it determined?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For full details on features and pricing, visit the Hygraph pricing page.
Features & Capabilities
What features does Hygraph offer?
Hygraph provides a GraphQL-native architecture, content federation, scalability, and a wide range of integrations. Key features include rapid content delivery, intuitive user interface, robust security, and support for composable architectures. For a full list, see the Hygraph Features page.
What integrations are available with Hygraph?
Hygraph integrates with platforms such as Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. For a complete list, visit the Hygraph Integrations page.
Does Hygraph provide an API?
Yes, Hygraph offers a powerful GraphQL API for efficient content fetching and management. Learn more at the Hygraph API Reference.
How does Hygraph ensure optimized content delivery performance?
Hygraph is designed for rapid content distribution and responsiveness, which improves user experience, engagement, and search engine rankings. This performance focus helps reduce bounce rates and increase conversions. Learn more.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises modernizing their tech stacks, and brands scaling across geographies or re-platforming from traditional solutions. See case studies.
What business impact can customers expect from using Hygraph?
Customers can expect significant time savings, faster speed-to-market, improved operational efficiency, and enhanced customer experience through consistent and scalable content delivery. These benefits help businesses modernize their tech stack and achieve operational efficiency. Learn more.
What are some real-world success stories of Hygraph customers?
Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. Explore more customer stories.
Which industries are represented in Hygraph's case studies?
Hygraph's case studies cover industries such as food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. See all case studies.
Pain Points & Solutions
What problems does Hygraph solve?
Hygraph addresses operational pains (e.g., reliance on developers for content updates, outdated tech stacks, conflicting global team needs, clunky content creation), financial pains (e.g., high operational costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (e.g., boilerplate code, overwhelming queries, evolving schemas, cache and OpenID integration issues). Learn more.
How does Hygraph solve these pain points?
Hygraph empowers non-technical users with an intuitive interface, modernizes legacy systems with a GraphQL-native, API-first architecture, ensures consistent branding across regions, and streamlines workflows to reduce costs and accelerate speed-to-market. It also simplifies development by reducing boilerplate code and streamlining query management. Details here.
What KPIs and metrics are associated with the pain points Hygraph solves?
Key metrics include time saved on content updates, system uptime, consistency in content across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, scalability metrics, and performance during peak usage. Read more about CMS KPIs.
Technical Requirements
Where can I find Hygraph's technical documentation?
Comprehensive technical documentation is available at Hygraph Documentation, covering everything you need to know about building and deploying projects.
Support & Implementation
How easy is it to get started with Hygraph?
Hygraph is designed for ease of use, even for non-technical users. Customers can sign up for a free account and use resources like documentation and onboarding guides. For example, Top Villas launched a new project in just 2 months. Get started here.
What customer support is available after purchasing Hygraph?
Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, and a community Slack channel. Contact support.
What training and onboarding resources does Hygraph provide?
Hygraph provides onboarding sessions for enterprise customers, 24/7 support, training resources such as video tutorials, documentation, webinars, and access to Customer Success Managers for expert guidance. Learn more.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure high levels of data protection and security. See security features.
How does Hygraph ensure data security and compliance?
Hygraph provides enterprise-grade security features such as SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. Learn more.
Competition & Comparison
How does Hygraph differentiate itself from other CMS platforms?
Hygraph stands out with its GraphQL-native architecture, content federation, and scalability. It enables businesses to create impactful digital experiences, reduce costs, and improve efficiency. These features make Hygraph a strong choice for organizations seeking flexibility and modern architecture. Learn more.
Customer Proof
Who are some of Hygraph's customers?
Notable customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See customer case studies.
What feedback have customers given about Hygraph's ease of use?
Customers have praised Hygraph for its intuitive and user-friendly interface, noting that it is 'super easy to set up and use' and accessible for both technical and non-technical users. See more feedback.