Frequently Asked Questions

Product Information & Use Cases

What is Hygraph and how is it used for managing conference websites?

Hygraph is a headless CMS that enables flexible content management for events and conferences. It allows organizers to manage speakers, talk submissions, schedules, and event content using a graph-based content structure. With Hygraph, you can build systems to run multiple conferences globally, control submission flows, and reuse talks or tracks across events. For a practical example, see the open-source starter project for conference management.

How does Hygraph's graph-based content structure benefit event management?

Hygraph's graph-based content structure allows you to define relationships between entities such as tracks, talks, and speakers. This granularity enables ultimate content composition, making it possible to reuse talks and tracks across multiple events and provide semantic information about relationships. This flexibility is especially valuable for managing complex conference agendas and speaker lineups. Learn more.

What service architecture is recommended for building a conference website with Hygraph?

The recommended architecture includes Hygraph for content management, Next.js for the web application front-end and API functions, Vercel for hosting, and Postmark for transactional emails. Hygraph acts as the submission database and triggers notifications via webhooks. Next.js and Vercel handle the front-end and API logic, while Postmark delivers confirmation and notification emails. Read more.

Can I integrate Hygraph with other services for event management?

Yes, Hygraph offers a wide range of integrations including Netlify, Vercel, BigCommerce, Shopify, Lokalise, Cloudinary, AWS S3, Bynder, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. These integrations support hosting, eCommerce, localization, digital asset management, personalization, AI, and more. For a full list, visit the Hygraph Integrations page.

Who can benefit from using Hygraph for event and conference management?

Hygraph is ideal for developers, IT decision-makers, content creators, project managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises seeking to modernize their tech stack, and brands aiming to scale across geographies or improve development velocity. Source.

Features & Capabilities

What are the key features of Hygraph?

Hygraph offers a GraphQL-native architecture, content federation, scalability, and a user-friendly interface. It supports integrations with popular platforms, provides robust API access, and enables rapid content delivery. These features help businesses create impactful digital experiences, streamline workflows, and reduce operational costs. Learn more.

Does Hygraph provide an API for content management?

Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. The API enables developers to build flexible, scalable applications and automate workflows. For more details, visit the Hygraph API Reference.

How does Hygraph optimize content delivery performance?

Hygraph emphasizes optimized content delivery performance, which improves user experience, engagement, and search engine rankings. Rapid content distribution and responsiveness help reduce bounce rates and increase conversions. For more details, visit this page.

Is Hygraph easy to use for non-technical users?

Yes, Hygraph is praised for its ease of use and intuitive interface. Customers report that it is 'super easy to set up and use,' and even non-technical users can start using it right away. The logical and user-friendly UI makes it accessible for both technical and non-technical teams. Source.

Pain Points & Solutions

What problems does Hygraph solve for event and conference organizers?

Hygraph addresses operational pains (reliance on developers for content updates, outdated tech stacks, conflicting needs from global teams, clunky user experiences), financial pains (high operational costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache problems, OpenID integration challenges). Learn more.

How does Hygraph solve these pain points?

Hygraph provides an intuitive interface for non-technical users, modernizes legacy systems with its GraphQL-native architecture, ensures consistent branding via content federation, and streamlines workflows to reduce costs and accelerate speed-to-market. It also simplifies development, query management, and schema evolution, and resolves cache and integration issues. Source.

What KPIs and metrics are associated with the pain points Hygraph solves?

KPIs include time saved on content updates, number of updates made without developer intervention, system uptime, speed of deployment, consistency in content across regions, user satisfaction scores, reduction in operational costs, ROI, time to market, maintenance costs, scalability metrics, and performance during peak usage. Read more.

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For full details, visit the Hygraph Pricing page.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. It offers SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. For more details, visit the Hygraph Security Features page.

Support & Implementation

What support and training does Hygraph offer?

Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, webinars, and a community Slack channel. Customer Success Managers are available for onboarding and ongoing support. Contact Hygraph.

How easy is it to implement Hygraph and get started?

Hygraph is designed for easy implementation. For example, Top Villas launched a new project in just 2 months from the initial touchpoint. Users can sign up for a free account and access documentation and onboarding guides to get started quickly. Hygraph Documentation.

What resources are available for technical documentation?

Hygraph offers comprehensive technical documentation covering all aspects of building and deploying projects. Access the documentation at Hygraph Documentation.

Customer Success & Case Studies

Can you share specific customer success stories using Hygraph?

Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. Explore more customer stories.

What industries are represented in Hygraph's case studies?

Industries include food and beverage (Dr. Oetker), consumer electronics (Samsung), automotive (AutoWeb), healthcare (Vision Healthcare), travel and hospitality (HolidayCheck), media and publishing, eCommerce, SaaS (Bellhop), marketplace, education technology, and wellness and fitness. See all case studies.

Who are some of Hygraph's customers?

Notable customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See more.

Getting Started & Adoption

How can I get started with Hygraph?

You can sign up for a free-forever account at Hygraph. Resources such as documentation, video tutorials, and onboarding guides are available to help you navigate the platform. Learn more.

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Managing Speakers and Talk Submissions with the Serverless Stack

We’ve got another open-source starter project for you built on production-grade serverless technologies. Today’s project is all about Headless CMS for events and conferences! If you’ve ever tried to put on a meetup, conference, or another type of event, you’ll know that there are roughly two halves to the content flow of a conference: the speakers, and the talk submissions.
Jesse Martin

Written by Jesse 

Jan 23, 2020
Building an Event website with NextJS, Hygraph, Postmark, and Vercel

We’ve got another open source starter project for you built on production-grade serverless technologies. Today’s project is all about Headless CMS for events and conferences! If you’ve ever tried to put on a meetup, conference, or other type of event, you’ll know that there’s roughly two halves to the content flow of a conference: the speakers, and the talk submissions.

Useful links:

There are a number of services out there that let you manage conference agendas, and then there are a number of other services that let you accept talk submissions, but there are very few that give you the flexibility that your conference needs.

With the powerful backing of a headless content repo, the flexibility of serverless technologies, and the power of modern developer tooling, you can quickly build a system that lets you run multiple conferences all around the world with granular control over the content, submission flows, and more.

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#The Content Structure

Implied in the name of Hygraph is the idea of graph structures. Graphs are incredibly powerful and expressive models to define relationships with.

Events Starter

If you notice the relationship between tracks, talk and person - we are able to provide semantic information on the RELATIONSHIP, defining how each node sees the other. The context changes depending on the relationship. In graph speak, this is called an edge.

The reason we break our nodes down into such granularity is that it affords us ultimate content composition. We can now re-use the same talk and even the same track at multiple events.

#The Service Mesh

The Event Starter is powered by a handful of APIs, but only three service providers. First, Hygraph houses the entire content structure. All submissions, events, schedules and more are housed within Hygraph. Second, we utilize Postmark as a transactional email service to deliver confirmation and notification emails. Lastly, we use the powerful NextJs framework hosted in Vercel, that allow us to “repackage” our Hygraph APIs as both triggers for our notification process (via Hygraph webhooks) and as a processor of our email response - you can accept and approve of a talk directly from an email!

Here’s a guide to help us understand what’s happening in the service architecture. service mesh

Hygraph When looking at the content architecture above as well as the service architecture, Hygraph hosts all the content, acts as the “submission database” and notifies our API endpoints when submissions have been added and when their acceptance status changes (via Webhook).

Next / Vercel Next lets us build out our web application front-end as well as define our API functions that will run in the Vercel environment. Vercel hosts our web application as well as the lambda functions from our APIs and powers the connections between the different services.

Postmark Postmark delivers all our transactional emails with a flexible but simple templating system and a “no-fuss” API.

Any of the above resources could be replaced by the services you already use, but hopefully, this gives you an idea of how to get started connecting the best of breed APIs together to architect any kind of submission/approval process – your way.

The code for the example can be found over on GitHub. There you will find instructions on how to set up, configure, and manage the project yourself.

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Blog Author

Jesse Martin

Jesse Martin

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