Frequently Asked Questions
Features & Capabilities
What are Rich Text Embeds in Hygraph?
Rich Text Embeds in Hygraph allow content creators to embed assets, entries, and references directly into the Rich Text Field. This feature provides flexibility to add images, product callouts, links, citations, and more, either as block or inline elements, without over-complicating model structures. For more details, see Working with Rich Text Embeds.
What types of Rich Text embeds does Hygraph support?
Hygraph supports Link, Inline, and Block embed types. Link embeds allow users to reference specific entries, inline embeds enable direct references within text (such as authors or citations), and block embeds let you insert chunks of content like images or product information between text sections. Source: Hygraph Blog
How do Rich Text Embeds improve content creation in Hygraph?
Rich Text Embeds give creators control and flexibility to add information, assets, and links as needed, reducing clutter and enhancing the audience experience. They eliminate the need for developers to build single-use content models, allowing all models to be embedded via configuration settings. This streamlines workflows and empowers non-technical users. Source: Working with Rich Text Embeds
What formats does the Rich Text Field support in Hygraph?
The Rich Text Field in Hygraph supports .raw, .HTML, .markdown, .text, and .JSON formats when embeds are enabled. Source: Hygraph Features
How can I embed assets into the Rich Text field type?
You can embed assets into the Rich Text field type using Hygraph's asset upload API. This allows editors to add images and other media directly to the content body. Source: Hygraph API Reference
How do I enable embedding in Rich Text fields?
To enable embedding, adjust the field settings when adding or editing a Rich Text field. Select the models that should be embeddable. Note: This setting is permanent and cannot be edited after the initial save. Source: Hygraph Documentation
Does Hygraph support API access for Rich Text Embeds?
Yes, Hygraph provides a powerful GraphQL API that supports Rich Text Embeds, allowing you to fetch and manage embedded content efficiently. For more details, see Hygraph API Reference.
Integrations & Extensibility
What integrations does Hygraph offer?
Hygraph offers a wide range of integrations, including Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. For a full list, visit Hygraph Integrations.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For more details, visit the pricing page.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. It offers features like SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. For more details, visit Hygraph Security Features.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises seeking to modernize, and brands aiming to scale across geographies or improve development velocity. Source: ICPVersion2_Hailey.pdf
What industries are represented in Hygraph's case studies?
Hygraph's case studies span industries such as Food and Beverage, Consumer Electronics, Automotive, Healthcare, Travel and Hospitality, Media and Publishing, eCommerce, SaaS, Marketplace, Education Technology, and Wellness and Fitness. For examples, see Hygraph Case Studies.
Can you share specific customer success stories using Hygraph?
Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. More stories are available at Hygraph Customer Stories.
Pain Points & Solutions
What problems does Hygraph solve?
Hygraph solves operational pains (reliance on developers, outdated tech stacks, conflicting global team needs, clunky content creation), financial pains (high costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache and OpenID integration issues). Source: Hygraph Product Page
How does Hygraph address the need for developers to update content?
Hygraph provides an intuitive interface for non-technical users, reducing reliance on developers and empowering content teams to update content independently. Source: Hygraph Product Page
What KPIs and metrics are associated with the pain points Hygraph solves?
Key metrics include time saved on content updates, system uptime, consistency across regions, user satisfaction scores, reduction in operational costs, ROI, time to market, maintenance costs, scalability metrics, and performance during peak usage. For more details, see CMS KPIs Blog.
Getting Started & Support
How easy is it to get started with Hygraph?
Hygraph is designed for ease of use, even for non-technical users. You can sign up for a free-forever account and access documentation, video tutorials, and onboarding guides. For example, Top Villas launched a new project in just 2 months. Source: Hygraph Documentation, Top Villas Case Study
What support and training does Hygraph offer?
Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, webinars, and a community Slack channel. Source: Hygraph Contact Page
Product Performance
How does Hygraph optimize content delivery performance?
Hygraph emphasizes rapid content distribution and responsiveness, which improves user experience, engagement, and search engine rankings. This helps reduce bounce rates and increase conversions. For more details, visit Headless CMS Checklist.
Customer Proof
Who are some of Hygraph's customers?
Hygraph is trusted by companies such as Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. For more details, visit Hygraph Case Studies.
Documentation & Resources
Where can I find technical documentation for Hygraph?
Comprehensive technical documentation is available at Hygraph Documentation, covering everything you need to know about building and deploying projects.