Frequently Asked Questions

Product Information & Integration

What is the Hygraph-Mux app?

The Hygraph-Mux app is an integration that connects your Hygraph project to Mux, a video infrastructure platform. It enables content editors to add or upload videos directly from the Hygraph interface, launch video features, customize the player experience, and monitor video streaming performance. Learn more in our documentation.

What is Mux and how does it work with Hygraph?

Mux is a video infrastructure provider that allows developers to build video features into their products quickly and reliably. With the Hygraph-Mux integration, you can manage video assets, launch live-streaming, video chat, and on-demand video catalogs, and monitor performance metrics directly within Hygraph. Learn more about Mux.

What can I do with the Hygraph-Mux integration?

With the Hygraph-Mux integration, you can quickly launch video features, customize the video player experience, and monitor video streaming performance. This allows teams to focus on building unique business features while offloading the complexity of video and analytics infrastructure. See the installation guide.

Installation & Setup

How do I install the Mux app in my Hygraph project?

To install the Mux app, visit the marketplace page for the Mux App and follow these steps:

  1. Select your project and environment, then click Install app.
  2. Authorize the app when prompted.
  3. Enter your Mux Access token and Token secret, which you can generate in your Mux account under Settings > Access Tokens.
For a detailed walkthrough, see our documentation.

What accounts do I need to use the Hygraph-Mux integration?

You need an account with both Hygraph and Mux. You can create a Hygraph account on our signup page and a Mux account on the Mux signup page.

What are the requirements to use the Hygraph-Mux app?

To use the Hygraph-Mux app, you must have:

For more details, see our installation guide.

Features & Capabilities

What features does the Hygraph-Mux app offer?

The Hygraph-Mux app allows content editors to add or upload videos directly from the Hygraph interface, launch video features, customize the player experience, and monitor video streaming performance. It supports live, on-demand, and real-time video use cases. See full feature details.

Are apps and webhooks configurations global or environment-specific in Hygraph?

Apps and webhooks in Hygraph are environment-specific. Their configuration applies on a per-environment basis, so you should consider this if your project uses more than one environment. Learn more.

Support & Resources

Where can I find documentation for integrating Hygraph with Mux?

Full documentation for integrating Hygraph with Mux is available at our Mux integration documentation. For technical setup, you may also consult Mux's documentation, especially the section on Signing Keys.

Where can I get support or share feedback about the Hygraph-Mux app?

You can get support or share feedback via Hygraph's on-site chat or through the community Slack channel. For troubleshooting and guidance, refer to Hygraph Documentation.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified, and GDPR compliant. These certifications ensure enhanced security and compliance standards for all integrations, including the Hygraph-Mux app. See security details.

Marketplace & App Discovery

Where can I find the Hygraph Marketplace and browse available apps?

You can explore the Hygraph Marketplace and browse all available apps, including the Mux app, on our Marketplace Apps page.

Technical Requirements

What technical setup is required for the Hygraph-Mux integration?

To set up the Hygraph-Mux integration, you need to install the app from the marketplace, authorize it, and enter your Mux Access token and Token secret. For advanced configuration, consult Mux's API documentation for Signing Keys.

Introducing Click to Edit

Mux

Integrate Hygraph with Mux to bring in and manage your video assets in Hygraph projects.

Hygraph screenshot plus Mux logo

About Mux

Mux is video infrastructure that makes it easy for developers to build video into their products, and do so quickly, reliably, and at global scale. Thousands of companies like Strava, HubSpot, Vimeo, Paramount, and PBS rely on Mux’s APIs to deliver the highest quality video experiences, and monitor what’s happening across every frame along the way.

With their two products, Mux Video and Mux Data, they make beautiful video possible for every development team and allow them to measure the performance metrics that actually matter to viewers. With Mux, developers can build the video experiences their audiences want, across every type of video — live, on-demand, and real-time.

About the Hygraph and Mux App

The integration allows our mutual users to quickly launch video features, customize player experience, and monitor video streaming performance.

Integrating Mux with Hygraph lets teams focus on what’s most important: building the things that make their business special, while offloading the complexity and tedium of video and analytics infrastructure.

Requirements

You must have a Hygraph account. If you don't have one, you can create one here.

You must have a Hygraph project with at least one model.

You must have a Mux account. If you don't have one yet, you can get one here.

You must have your Mux Access token and Token secret. You can create these keys by navigating to Settings > Access Tokens in your Mux account.

Quickstart and Resources

Full documentation for the App can be found here.

To get familiar with Mux, we recommend starting with the Resources section on the Mux website.

For any assistance with using apps or sharing any feedback, get in touch with us via our on-site chat or via our community Slack.

Build your own app

Build your own app using our SDK and extend Hygraph functionalities according to your unique requirements.