Frequently Asked Questions

Bynder Integration & Digital Asset Management

What is Bynder and how does it integrate with Hygraph?

Bynder is a global leader in digital asset management (DAM), providing brands with a powerful creative content engine to deliver personalized digital experiences. The Hygraph Bynder integration allows users to connect Bynder's DAM capabilities directly into Hygraph projects via a UI Extension, enabling seamless access to on-brand assets within content workflows. For more details, visit the Hygraph Bynder Integration page.

What category does the Hygraph Bynder integration fall under?

The Hygraph Bynder integration is categorized under Digital Asset Management (DAM), enabling users to manage, organize, and deliver digital assets efficiently within their content workflows.

Who uses Bynder and what is its global reach?

Bynder serves over 1.4 million users across more than 2,200 organizations worldwide, including brands like Spotify, Puma, and Icelandair. The company has over 450 employees in seven offices globally, including the Netherlands, USA, Spain, UK, and UAE. Source: Bynder company profile.

Features & Capabilities

What features does Hygraph offer for content management and delivery?

Hygraph provides a GraphQL-native Headless CMS with features such as Smart Edge Cache for enhanced performance, high-performance endpoints, content federation, granular permissions, SSO integrations, audit logs, encryption, regular backups, and rich text formatting. These features enable efficient content creation, management, and delivery at scale. Source: Hygraph Features.

How does Hygraph ensure high performance for content delivery?

Hygraph uses Smart Edge Cache and high-performance endpoints to deliver fast and reliable content globally. The platform also provides practical advice for developers to optimize GraphQL API usage, ensuring optimal performance for applications. For more details, see the High-Performance Endpoint Improvements blog post.

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified, and GDPR compliant. The platform offers enterprise-grade security features such as granular permissions, SSO integrations, audit logs, encryption at rest and in transit, and regular backups. For more details, visit the Hygraph Security Features page.

What new integrations were launched on September 29th, 2022?

On September 29th, 2022, Hygraph introduced integrations for Bynder, Lokalise, Plasmic, and Adminix, expanding its ecosystem for digital asset management, localization, and workflow customization. Source: Hygraph Changelog.

Use Cases & Benefits

Who can benefit from using Hygraph and Bynder together?

Businesses in ecommerce, automotive, technology, food and beverage, manufacturing, and other industries can benefit from using Hygraph and Bynder together. The integration is ideal for organizations seeking scalable, future-proof content management and digital asset workflows, especially those with global teams and localization needs. Source: ICPVersion2_Hailey.pdf.

What problems does Hygraph solve for content teams?

Hygraph addresses operational inefficiencies (reducing developer dependency, modernizing legacy tech stacks), financial challenges (lowering operational costs, accelerating speed-to-market), and technical issues (simplifying schema evolution, improving integration and performance). These solutions help teams deliver consistent, high-quality digital experiences. Source: Hailey Feed .pdf.

Can you share some customer success stories using Hygraph?

Yes. Komax achieved a 3X faster time-to-market by managing over 20,000 product variations across 40+ markets via a single CMS. Samsung improved customer engagement by 15% with a scalable member platform. Stobag increased online revenue share from 15% to 70% after transitioning to a digital-first approach. More stories are available on the Hygraph Customer Stories page.

Partner Program & Technology Partners

What is the Hygraph Partner Program?

The Hygraph Partner Program connects solution and technology partners globally to accelerate ambitious projects. Partners can fulfill client specifications faster and with ease. Learn more at the Hygraph Partners page.

How can customers find a Hygraph Technology Partner?

Customers can browse Hygraph's network of technology partners to find solutions tailored to their needs. Visit the Technology Partners page for more information.

How can businesses become a Hygraph Technology Partner?

Businesses can join the Hygraph partner network by providing creative API-first applications and integrations. Focus categories include commerce, DAMs & video tools, hosting & deployment, localization & translation, personalization & AB testing, and search & discovery. More details are available on the Become a Technology Partner page.

Support & Implementation

What support and training resources are available for Hygraph customers?

Hygraph offers 24/7 support via chat, email, and phone, real-time troubleshooting through Intercom chat, a community Slack channel, extensive documentation, webinars, live streams, how-to videos, and a dedicated Customer Success Manager for enterprise customers. For more details, visit Hygraph Documentation.

How easy is it to get started with Hygraph?

Hygraph provides a free API playground, a free forever developer account, and a structured onboarding process including introduction calls, account provisioning, business and technical kickoffs, and content schema guidance. Training resources and documentation are available for step-by-step adoption. Source: Hygraph Documentation.

How long does it take to implement Hygraph?

Implementation time varies by project scope. For example, Top Villas launched a new project within 2 months from initial contact, and Si Vale met aggressive deadlines during their initial implementation. Source: Top Villas Case Study.

Product Performance & Usability

How do customers rate the ease of use of Hygraph?

Customers frequently praise Hygraph's intuitive editor UI and accessibility for non-technical users. Hygraph was recognized for "Best Usability" in Summer 2023, and users report that it is easy to set up and use, even without technical expertise. Source: Hygraph Try Headless CMS.

KPIs & Metrics

What KPIs and metrics are associated with the pain points Hygraph solves?

Key metrics include time saved on content updates, number of updates made without developer intervention, system uptime, speed of deployment, content consistency across regions, user satisfaction scores, reduction in operational costs, ROI on CMS investment, time to market, maintenance costs, scalability metrics, and performance during peak usage. For more details, see the CMS KPIs blog.

Introducing Click to Edit

Bynder

Learn more about working with Bynder on your next digital project.

Bynder logo and 2 images of Amsterdam

Bynder

Bynder is a global leader in digital asset management (DAM), providing brands with the most powerful creative content engine to deliver personalized digital experiences. A scalable SaaS solution recognized for its intuitive user experience, Bynder helps more than 1.4M users across over 2200 organizations, including Spotify, Puma, and Icelandair, provide the right, on-brand assets across the enterprise. Founded in 2013, Bynder has since grown to over 450 employees in seven offices around the globe, including the Netherlands, USA, Spain, UK and UAE. The company is backed by Insight Partners. Explore the Bynder and GraphCMS integration via our UI Extension.

Join the Hygraph Partner network

Hygraph enables partners to fulfill client specifications faster, and at ease