Frequently Asked Questions
Integration with Mux
What is the Hygraph + Mux integration?
The Hygraph + Mux integration allows you to seamlessly add and manage video content within your Hygraph projects using Mux's video infrastructure. Mux provides APIs for live, on-demand, and real-time video, enabling developers to deliver high-quality video experiences at scale. With this integration, you can upload, organize, and display videos directly in your content models, leveraging Mux's global delivery and analytics capabilities. Learn more in the Hygraph documentation.
How do I use the Mux integration in my Hygraph project?
To use the Mux integration in your Hygraph project, follow these steps:
- Install and Configure the Mux App: Enter your Mux credentials (Access Token ID and Secret Key) in the Hygraph app. Optionally, configure signed URLs and set a default URL policy.
- Add the Mux Field to a Model: In the Schema builder, select a model and add the 'Mux field' from the sidebar. Configure its display name, API ID, and field options such as allowing multiple values or localization.
- Use the Mux Field in Content Entries: In the Content editor, add or upload videos via Mux in the relevant field. You can select existing videos or upload new ones.
- Manage Videos: Reorder, copy links, or remove videos as needed. If only one video is allowed, use the 'Replace video' button.
For detailed instructions, see the Hygraph Mux integration guide.
How do I add a Mux field to a schema model in Hygraph?
To add a Mux field to your model in Hygraph:
- Go to the Schema builder in your Hygraph project.
- Select the model you want to modify.
- From the Add fields sidebar, select the Mux field.
- Enter a Display name (the API ID is auto-generated). Optionally, add a description.
- Configure field options such as allowing multiple values or localization.
- Click Add to save the field to your model.
For more details, visit the official documentation.
Features & Capabilities
What features does Hygraph offer for digital asset management and video integration?
Hygraph offers robust digital asset management capabilities, including seamless integration with Mux for video management. Key features include:
- Support for live, on-demand, and real-time video via Mux integration.
- Schema builder for adding video fields to content models.
- Localization and multi-value support for video fields.
- Granular permissions and access control for content and assets.
- Content federation, enabling integration of multiple data sources without duplication.
- Smart Edge Cache for faster content delivery.
For more, see Hygraph Features.
What is the benefit of Hygraph's MACH architecture?
Hygraph's MACH architecture (Microservices, API-first, Cloud-native, Headless) provides a composable and scalable solution for digital experiences. This approach enables businesses to unify their frontend stack, integrate best-of-breed services like Mux, and adapt quickly to changing requirements. Learn more about MACH architecture benefits.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified for its hosting infrastructure, and GDPR compliant. These certifications demonstrate Hygraph's commitment to security and compliance for all users. See security features.
What security features does Hygraph provide?
Hygraph offers enterprise-grade security features, including granular permissions, SSO integrations, audit logs, encryption at rest and in transit, regular backups, and a transparent process for reporting security issues. For more details, see the security features page.
Performance & Reliability
How does Hygraph ensure high performance for content delivery?
Hygraph uses Smart Edge Cache for enhanced performance and faster content delivery, making it ideal for high-traffic and global audiences. The platform also features high-performance endpoints and provides practical advice for optimizing GraphQL API usage. Read more about performance improvements.
Use Cases & Benefits
Who can benefit from using Hygraph and Mux together?
Developers, product managers, and marketing teams in industries such as ecommerce, technology, media, and more can benefit from using Hygraph and Mux together. This integration is ideal for organizations needing to deliver high-quality video experiences, manage digital assets efficiently, and scale content operations globally. Companies like Strava, HubSpot, Vimeo, Paramount, and PBS use Mux for video delivery, and Hygraph enables seamless integration into content workflows. See more.
What problems does Hygraph solve for content and video management?
Hygraph addresses operational inefficiencies (eliminating developer dependency for content updates), modernizes legacy tech stacks, ensures content consistency, and streamlines workflows. For video management, the Mux integration enables easy video uploads, organization, and delivery at scale. Hygraph also reduces operational costs, accelerates speed-to-market, and supports scalability for growing content demands. Learn more.
Implementation & Support
How long does it take to implement Hygraph and start using integrations like Mux?
Implementation time varies by project scope. For example, Top Villas launched a new project within 2 months, and Si Vale met aggressive deadlines during their initial implementation. Hygraph offers a free API playground, a free developer account, and a structured onboarding process to help teams get started quickly. See case studies.
What support and training resources are available for Hygraph users?
Hygraph provides 24/7 support via chat, email, and phone, real-time troubleshooting through Intercom chat, a community Slack channel, extensive documentation, webinars, live streams, and how-to videos. Enterprise customers receive a dedicated Customer Success Manager and a structured onboarding process. Explore Hygraph Documentation.
Partner Program & Technology Partners
What is the Hygraph Partner Program?
The Hygraph Partner Program connects customers with skilled solution and technology partners who provide innovative services and integrations. Partners help accelerate project delivery and unlock new possibilities for digital experiences. Learn more about the Partner Program.
How can I become a Hygraph Technology Partner?
To become a Hygraph Technology Partner, you should be an ISV in a focus category (e.g., commerce, DAMs, hosting, localization, personalization, search) or fill a creative gap in the market. Apply via the Become a Technology Partner page.
How can customers find a Hygraph Technology Partner?
Customers can browse the Hygraph Technology Partner network to find partners who offer cutting-edge, integrated solutions tailored to their needs. Visit the Technology Partners page to explore the network.
Customer Success & Proof
Can you share some customer success stories with Hygraph?
Yes. For example, Komax achieved a 3X faster time-to-market managing 20,000+ product variations across 40+ markets via a single CMS. Samsung improved customer engagement by 15% with a scalable member platform. Stobag increased online revenue share from 15% to 70% after going digital-first. See more customer stories.