Frequently Asked Questions

Use Cases & Success Stories

How did BioCentury benefit from using Hygraph?

BioCentury integrated Hygraph into their tech stack to create a federated content hub, streamlining content publishing workflows. As a result, BioCentury reduced their time-to-market from over 2 weeks to just 3-4 days and achieved a 120% increase in user engagement. This allowed them to deliver time-sensitive, high-quality content more efficiently to their global audience. Read the full case study.

What specific results did BioCentury achieve with Hygraph?

By adopting Hygraph, BioCentury achieved 80% faster content publishing and a 120% increase in content engagement. The migration enabled them to deliver time-sensitive content quickly and accurately across multiple channels, supporting their mission to provide up-to-date insights for the biotech industry. Source

What industry does BioCentury operate in?

BioCentury is a biotechnology publisher that provides deep-dive analysis, high-quality data, and business intelligence reports to C-level biotech executives worldwide. Source

Features & Capabilities

What features does Hygraph offer?

Hygraph provides a GraphQL-native architecture, content federation, scalability, and an intuitive user interface. Key features include a powerful GraphQL API, flexible content modeling, integrations with popular tools (such as Netlify, Vercel, Shopify, AWS S3, Cloudinary, and more), and robust security and compliance options. These features enable businesses to create impactful digital experiences and streamline content operations. Learn more

Does Hygraph support integrations with other platforms?

Yes, Hygraph offers a wide range of integrations, including hosting and deployment (Netlify, Vercel), eCommerce (Shopify, BigCommerce, commercetools), localization (Lokalise, Crowdin, EasyTranslate, Smartling), digital asset management (AWS S3, Cloudinary, Bynder, Aprimo, Mux, Scaleflex Filerobot), personalization (Ninetailed), and AI (AltText.ai). See the full list of integrations.

Does Hygraph provide an API?

Yes, Hygraph provides a powerful GraphQL API that allows you to fetch and manage content efficiently. This API supports both content delivery and management, enabling programmatic workflows and integrations. API Reference

How does Hygraph optimize content delivery performance?

Hygraph emphasizes optimized content delivery performance, ensuring rapid content distribution and responsiveness. This leads to improved user experience, higher engagement, and better search engine rankings by reducing bounce rates and increasing conversions. Learn more

Pain Points & Solutions

What problems does Hygraph solve?

Hygraph addresses operational pains (such as reliance on developers for content updates, outdated tech stacks, and clunky content creation experiences), financial pains (high operational costs, slow speed-to-market, expensive maintenance, and scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache problems, and OpenID integration challenges). Learn more

How does Hygraph solve pain points for different user roles?

For developers, Hygraph reduces boilerplate code and streamlines query management with its GraphQL-native platform. Content creators benefit from an intuitive interface that empowers non-technical users to update content independently. Business stakeholders see reduced operational costs, improved scalability, and faster speed-to-market. Details here

What KPIs and metrics are associated with the pain points Hygraph solves?

Key metrics include time saved on content updates, system uptime, consistency in content across regions, user satisfaction scores, reduction in operational and maintenance costs, time to market for new products, and scalability metrics. For example, BioCentury reduced time-to-market from over 2 weeks to 3-4 days and increased content engagement by 120%. See more KPIs

Technical Requirements & Documentation

Where can I find technical documentation for Hygraph?

Comprehensive technical documentation for Hygraph is available at https://hygraph.com/docs. It covers everything you need to know about building and deploying projects with Hygraph.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure enterprise-grade security and data protection for all users. More on security features

How does Hygraph ensure data security?

Hygraph provides robust security features such as SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. Learn more

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For full details and feature breakdowns, visit the pricing page.

Support & Implementation

How easy is it to get started with Hygraph?

Hygraph is designed for ease of use, even for non-technical users. Customers can sign up for a free account and access onboarding guides, documentation, and video tutorials. For example, Top Villas launched a new project in just 2 months from the initial touchpoint. Get started here

What support is available to Hygraph customers?

Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to detailed documentation, video tutorials, and a community Slack channel. Contact support

Customer Proof & Recognition

Who are some of Hygraph's customers?

Hygraph is trusted by leading brands such as Sennheiser, HolidayCheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See more case studies

What industries does Hygraph serve?

Hygraph serves a wide range of industries, including food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. Explore industry case studies

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BioCentury built a data-rich content hub to programmatically accelerate their content publishing by migrating away from a monolith stack.
Emily Nielsen

Written by Emily 

Oct 25, 2021
biocentury with hygraph

BioCentury integrated Hygraph into their tech stack to create a content hub and streamline content publishing workflows. With their new tech stack, the BioCentury team saw a 120% increase in user engagement in their content.

#Focusing on speed and performance

BioCentury provides independent analysis, data, and business intelligence for leading C-level biotech execs around the world, helping them to make business-critical decisions. They do this through reporting on emerging trends and analyzing new data to bring the most current information together. Their goal is to help answer critical questions for companies at any stage of the drug development process. BioCentury helps its users assess potential risks and make strategic choices using current, high-quality data. In the wake of the COVID-19 pandemic, it was critical to have the most up-to-date information to help inform policy decisions.

BioCentury Realtime UI screenshot (1).png

With the need to update several channels and a large amount of flexibility required, BioCentury turned to Hygraph to create an intuitive, flexible content creation workflow that enabled the team to work quickly. The high performance and flexibility of their stack are essential as BioCentury brings together information from a wide range of sources. With the biotech industry in constant flux, reliable performance and expedited workflows of their tech stack are critical for BioCentury to the success of their mission in providing up-to-date insights informing high-level decision making.

#Embracing the Content Hub approach

For the content team, it was a chance to build a federated content hub where content could be easily pulled and shared with their users across different thematic areas. Because of the vast amounts of content, it was important for the team to work with well-organized structured content. The powerful GraphQL APIs make it easy to pull relevant content programmatically for the various thematically organized content. Teams are able to generate relevant collections of research that can be further refined to share within newsletters and pages across the portal.

BioCentury UI screenshot (1).png

... Content is sent to Hygraph programmatically via GraphQL Mutations, and Hygraph acts as a “Content Hub”, connected with our CRM and eCommerce systems, to have our frontend query everything from a single endpoint. The time to market has drastically reduced from over 2 weeks to 3-4 days.

∼ David Smiling, CTO at BioCentury

Creating a workflow that combines programmatic data collection from the vast BioCentury databases with content editors who can further curate the content, makes it easier to be reactive and gives the teams more flexibility to build the content that is relevant to that particular audience.

The BioCentury content team could continue to work with the same tools that the content team knows and loves while adding Hygraph to that workflow to build a better content experience. The updated workflow empowers BioCentury to ensure that users are receiving the most current information around a particular topic. After moving to Hygraph, the team was able to adopt a composable architecture of best-of-breed solutions that worked together to ultimately deliver a superior experience to the users of BioCentury.

Blog Author

Emily Nielsen

Emily Nielsen

Emily manages content and SEO at Hygraph. In her free time, she's a restaurant lover and oat milk skeptic.

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