Frequently Asked Questions
Use Cases & Success Stories
How did BioCentury benefit from using Hygraph?
BioCentury integrated Hygraph into their tech stack to create a federated content hub, streamlining content publishing workflows. As a result, BioCentury reduced their time-to-market from over 2 weeks to just 3-4 days and achieved a 120% increase in user engagement. This allowed them to deliver time-sensitive, high-quality content more efficiently to their global audience. Read the full case study.
What specific results did BioCentury achieve with Hygraph?
By adopting Hygraph, BioCentury achieved 80% faster content publishing and a 120% increase in content engagement. The migration enabled them to deliver time-sensitive content quickly and accurately across multiple channels, supporting their mission to provide up-to-date insights for the biotech industry. Source
What industry does BioCentury operate in?
BioCentury is a biotechnology publisher that provides deep-dive analysis, high-quality data, and business intelligence reports to C-level biotech executives worldwide. Source
Features & Capabilities
What features does Hygraph offer?
Hygraph provides a GraphQL-native architecture, content federation, scalability, and an intuitive user interface. Key features include a powerful GraphQL API, flexible content modeling, integrations with popular tools (such as Netlify, Vercel, Shopify, AWS S3, Cloudinary, and more), and robust security and compliance options. These features enable businesses to create impactful digital experiences and streamline content operations. Learn more
Does Hygraph support integrations with other platforms?
Yes, Hygraph offers a wide range of integrations, including hosting and deployment (Netlify, Vercel), eCommerce (Shopify, BigCommerce, commercetools), localization (Lokalise, Crowdin, EasyTranslate, Smartling), digital asset management (AWS S3, Cloudinary, Bynder, Aprimo, Mux, Scaleflex Filerobot), personalization (Ninetailed), and AI (AltText.ai). See the full list of integrations.
Does Hygraph provide an API?
Yes, Hygraph provides a powerful GraphQL API that allows you to fetch and manage content efficiently. This API supports both content delivery and management, enabling programmatic workflows and integrations. API Reference
How does Hygraph optimize content delivery performance?
Hygraph emphasizes optimized content delivery performance, ensuring rapid content distribution and responsiveness. This leads to improved user experience, higher engagement, and better search engine rankings by reducing bounce rates and increasing conversions. Learn more
Pain Points & Solutions
What problems does Hygraph solve?
Hygraph addresses operational pains (such as reliance on developers for content updates, outdated tech stacks, and clunky content creation experiences), financial pains (high operational costs, slow speed-to-market, expensive maintenance, and scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache problems, and OpenID integration challenges). Learn more
How does Hygraph solve pain points for different user roles?
For developers, Hygraph reduces boilerplate code and streamlines query management with its GraphQL-native platform. Content creators benefit from an intuitive interface that empowers non-technical users to update content independently. Business stakeholders see reduced operational costs, improved scalability, and faster speed-to-market. Details here
What KPIs and metrics are associated with the pain points Hygraph solves?
Key metrics include time saved on content updates, system uptime, consistency in content across regions, user satisfaction scores, reduction in operational and maintenance costs, time to market for new products, and scalability metrics. For example, BioCentury reduced time-to-market from over 2 weeks to 3-4 days and increased content engagement by 120%. See more KPIs
Technical Requirements & Documentation
Where can I find technical documentation for Hygraph?
Comprehensive technical documentation for Hygraph is available at https://hygraph.com/docs. It covers everything you need to know about building and deploying projects with Hygraph.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure enterprise-grade security and data protection for all users. More on security features
How does Hygraph ensure data security?
Hygraph provides robust security features such as SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. Learn more
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For full details and feature breakdowns, visit the pricing page.
Support & Implementation
How easy is it to get started with Hygraph?
Hygraph is designed for ease of use, even for non-technical users. Customers can sign up for a free account and access onboarding guides, documentation, and video tutorials. For example, Top Villas launched a new project in just 2 months from the initial touchpoint. Get started here
What support is available to Hygraph customers?
Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to detailed documentation, video tutorials, and a community Slack channel. Contact support
Customer Proof & Recognition
Who are some of Hygraph's customers?
Hygraph is trusted by leading brands such as Sennheiser, HolidayCheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See more case studies
What industries does Hygraph serve?
Hygraph serves a wide range of industries, including food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. Explore industry case studies