Frequently Asked Questions

About BioCentury and Hygraph

Who is BioCentury and what do they do?

BioCentury is a biotechnology publisher that provides deep-dive analysis, high-quality data, and business intelligence reports to industry leaders on a global scale. Their platform helps C-level biotech executives and investors make business-critical decisions. [Source]

What were BioCentury's main use cases for Hygraph?

BioCentury uses Hygraph for knowledge management portals and websites, enabling them to federate siloed content into a single structured hub and deliver live, accurate data to their subscribers. [Source]

Project Challenges & Pain Points

What challenges did BioCentury face with their previous CMS setup?

BioCentury's previous monolithic Drupal setup was complex, with over 250,000 indexed pages and poorly integrated CRM and CMS tools. This made infrastructure maintenance difficult, slowed content updates, and limited their ability to deliver a high-quality user experience. [Source]

What specific needs did BioCentury have for their new content platform?

BioCentury needed a headless solution to migrate 30 years of content, support flexible content types, deliver live and accurate data, and integrate with their existing tools like WoodWing Studio. They also required programmatic content delivery via API and the ability to maintain data consistency across systems. [Source]

Hygraph Features & Capabilities

What key features of Hygraph did BioCentury use?

BioCentury leveraged several Hygraph features, including Remote Sources for content federation, GraphQL Mutations for programmatic content management, flexible content modeling, and granular permissions with custom roles. These features enabled them to create dynamic pages, manage complex content types, and maintain data accuracy. [Source]

How does Hygraph support content federation and live data delivery?

Hygraph's content federation allows BioCentury to fetch live data from remote sources via API, giving editors control over which data points are displayed. When external data changes, updates are reflected automatically, ensuring subscribers always receive up-to-date information. [Source]

How does Hygraph enable flexible content modeling for BioCentury?

Hygraph empowers BioCentury to quickly create flexible content models using a structured content approach. This flexibility allows them to support a wide range of use cases and rapidly adapt to new content ideas, improving content creation timelines. [Source]

What is programmatic content management and how did BioCentury benefit from it?

Programmatic content management with Hygraph allows BioCentury to create, edit, and deliver content automatically via GraphQL Mutations and APIs. This reduces manual work, improves data consistency, and enables integration with CRM and eCommerce systems. [Source]

Results & Metrics

What measurable results did BioCentury achieve with Hygraph?

BioCentury achieved a 120% increase in content engagement, an 81% decrease in time from idea to publishing, and indexed over 60,000 pages. The time to market for new content was reduced from over 2 weeks to just 3-4 days. [Source]

How did Hygraph impact BioCentury's team productivity?

Hygraph's flexible content modeling and programmatic management enabled BioCentury's team to improve productivity, streamline workflows, and reduce the time required to publish new content. [Source]

What was the impact of COVID-19 on BioCentury's content strategy?

The early days of COVID-19 highlighted the need for BioCentury to react quickly and disseminate up-to-date information. Hygraph enabled them to provide real-time updates and maintain a best-in-class user experience during the crisis. [Source]

Technical Requirements & Integration

How did Hygraph integrate with BioCentury's existing tools and workflows?

Hygraph integrated with BioCentury's content creation tool (WoodWing Studio) and other systems via API, enabling programmatic content delivery and ensuring data consistency across platforms. The platform also fit smoothly into their workflow, empowering content teams with more control. [Source]

What technologies power BioCentury's current website with Hygraph?

BioCentury's website is powered by Angular, NodeJS, ZoneJS, Express, HammerJS, Stripe, and Hygraph. [Source]

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified, and GDPR compliant. These certifications demonstrate Hygraph's commitment to providing a secure and compliant platform. [Source]

What security features does Hygraph offer?

Hygraph provides granular permissions, SSO integrations, audit logs, encryption at rest and in transit, regular backups, and a process for reporting security issues. Enterprise-grade compliance features include dedicated hosting, custom SLAs, and support for GDPR and CCPA. [Source]

Customer Success & Case Studies

Where can I read the full BioCentury case study?

You can read the full BioCentury case study on the Hygraph website.

What other case studies are available for Hygraph?

Hygraph offers a comprehensive collection of case studies, including Komax, Stobag, Samsung, Dr. Oetker, Discovery, Lindex Group, TechInsights, Voi, HolidayCheck, GDCh, Vision Healthcare, AutoWeb, and more. Explore all case studies on the Hygraph case studies page.

Getting Started & Support

How easy is it to get started with Hygraph?

Hygraph offers a free API playground, a free forever developer account, and a structured onboarding process with introduction calls, account provisioning, and technical and content kickoffs. Extensive documentation, webinars, and live streams are available to help new users get started quickly. [Source]

What support options are available for Hygraph customers?

Hygraph provides 24/7 support via chat, email, and phone, real-time troubleshooting through Intercom chat, a community Slack channel, extensive documentation, and training resources. Enterprise customers receive a dedicated Customer Success Manager. [Source]

Performance & Maintenance

How does Hygraph ensure high performance and reliability?

Hygraph delivers high performance through features like Smart Edge Cache, high-performance endpoints, and a GraphQL-native API. These ensure fast content delivery, reliability, and scalability for content-intensive applications. [Source]

How does Hygraph handle maintenance, upgrades, and troubleshooting?

Hygraph is a cloud-based platform that manages all deployment, updates, and infrastructure maintenance. Customers benefit from seamless upgrades, 24/7 support, and extensive self-service resources for troubleshooting. [Source]

See Hygraph MCP Server, AI Agents, and Editorial Experience Upgrades in Action

BioCentury federates accurate data for biotechnology leaders with Hygraph

Case study cover image

120%

Increase in
content engagement

81%

Decrease in time from
idea to publishing

60K

Indexed pages

The BioCentury story

BioCentury has been reporting on and dissecting trends through its digital platform for three decades, helping C-level biotech executives and investors sharpen their thoughts.

As the team at BioCentury shifted their vision of delivering content to subscribers, they realized that the existing infrastructure had grown too complex with time, making it difficult to provide a high-quality user experience. Therefore, they were looking to replace their Drupal 6 instance with a more flexible system that could turn their website into a powerful content platform.

Ultimately, BioCentury chose Hygraph, trusting that Hygraph gives unlimited possibilities of what they can connect and build with ease. They now rely on Hygraph to federate their siloed content into a single structured hub, enabling them to publish millions of articles programmatically and share live data with the end users.

My eyes lit up at how intuitive content modeling is. Hygraph gives unlimited possibilities of what we can connect and build.
David Smiling
David SmilingCTO at BioCentury

Project blockers

Monolithic setup hampers infrastructure maintenance

Previously, the team at BioCentury had a monolithic setup with a sitemap of over 250,000 indexed pages. The website had a complex structure of academic articles, archives, white papers, and conferences, to name a few. The tools that provided CRM and CMS functions were not properly integrated. Further, it would have taken a long time to make improvements to content displays that match their vision using the previous CMS. Therefore, it became clear that it was better to find a new system.

Achieving next-level knowledge sharing

A rigid, template-based publishing process made it difficult for BioCentury to maintain a best-of-class user experience for platform visitors. The team needed flexibility to produce content with more visualization tools. The early days of the COVID-19 outbreak stressed the need to react seamlessly to the crisis and disseminate up-to-date information. A key goal of BioCentury is to make its entries interactive and eventually can share knowledge with real-time information.

Project needs

Remain communicative and consistent with data

BioCentury wanted to find a headless solution to migrate all of its content accumulated over the last 30 years and accommodate its ever-changing content ideas. The team publishes and maintains content in WoodWing Studio. Therefore, it was critical that the new system could programmatically deliver content from WoodWing to the client-side website through API and ensure consistency of data across various systems.

Manage content with flexibility and serve live information

It was necessary for BioCentury to adopt a content platform that enables flexible content types without creating a convoluted infrastructure and provides high-quality data that remains accurate over time. As a global provider of biopharma intelligence and analytics, it is critical to provide a range of real-time services that help their subscribers make informed decisions including news, data, analysis, and custom collected research. All integrated measures weave the platform into subscribers' daily routines, ultimately boosting user engagement and driving subscriber retention rates, leading to increased conversions.

Hygraph’s solution

Hygraph stood out as the headless CMS solution during the evaluation phase. According to David Smiling, CTO at BioCentury, the winning moment was the ease of content modeling and how relations were instantly populated. The ease of use and intuitiveness of creating structured content convinced the team to opt for Hygraph.

Today, the BioCentury team uses Hygraph to consume and enrich content across their organization programmatically. It has built bricks for a dynamic page with Hygraph’s content federation capability to fetch live data.

Hygraph helped BioCentury with the following approaches:

Programmatic Content Management

Today, the content team can easily publish and maintain content on their frontend, using Hygraph as a federated content platform connected with CRM and eCommerce systems, to programmatically create, edit, direct, and deliver content to the necessary places. Using GraphQL Mutations, Hygraph can easily make programmatic changes to the system's content, reducing the amount of manual work for the content team and improving data consistency across the various systems.

Content Federation

BioCentury now has a live data retrieval setup with Hygraph’s remote sources.
The data fetched via remote sources were previously inaccessible to the editors and had to be fetched additionally on the frontend. But now, editors can pick the data points they want to display on a particular page. Instead of stitching the data on the frontend, editors have full control over what data points are displayed. The data is retrieved actively via API, so when changes occur in the external source, this data is automatically updated.

BioCentury intends to develop a dynamic page where people can easily find information about a company's development pipelines or receive relevant alerts, allowing them to stay up-to-date with data from various sources.

Flexible Schema Modeling

From a technical standpoint, Hygraph empowers the BioCentury team to create any form of content they imagine using the structured content approach to content modeling. The ability to quickly create flexible content models that suit their wide range of use cases has brought BioCentury closer to its goal of developing a robust content hub. The updated content workflows have also drastically improved the BioCentury team’s content creation timelines.

Realistically for me success is when there’s a content idea and I can easily see my toolkit, and know yes, it can work. And Hygraph gives me that because the content modelling gives me unlimited possibilities of what we can connect and build based on what we’re looking for.

The current setup:

BioCentury’s new website is a high-performing project powered by Angular, NodeJS, ZoneJS, Express, HammerJS, Stripe, and Hygraph.

Key benefits

  • Content Federation allows delivering up-to-date data that remains accurate over time
  • Flexible Content Modeling where content editors are no longer limited to rigid content blocks
  • The ability to create relations between fields in Hygraph is straightforward and powerful
  • Smooth migration which allowed the team to meet deadlines thanks to Hygraph support
  • Content teams are able to take a hybrid approach with some content being programmatically generated through the Hygraph API while other content is manually put into the CMS
  • Hygraph easily fit into their existing workflow while giving content teams more power

The time to market has drastically reduced from over 2 weeks to 3-4 days.


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