Frequently Asked Questions
Product Information & Features
What is Collaborator View in Hygraph?
Collaborator View is a feature in Hygraph that allows content editors to see who else is interacting with a content entry in real-time. If someone else is working on the same entry, you can sync with them to avoid conflicts and prevent overwriting. If no one is present, you can proceed confidently, knowing your edits are safe. This feature streamlines collaboration and helps teams avoid wasted effort and duplicated work. For a detailed guide, see the Collaborator View documentation.
How does Collaborator View help teams collaborate more effectively?
Collaborator View helps teams by preventing content loss due to overwriting and reducing the need to recreate or repeat work. By showing who is currently editing a content entry, it enables editors and writers to coordinate in real-time, ensuring a smoother and more efficient editorial workflow. This is especially valuable for teams with multiple contributors working on the same content.
What other collaboration features does Hygraph offer?
In addition to Collaborator View, Hygraph supports features like versioning, user roles, and view groups. View Groups allow teams to create custom dashboards and save content views in one place, optimizing editorial workflows and helping editors quickly find content that needs attention. These features are designed to streamline collaboration and prevent issues like overwritten content or mismanaged permissions. Learn more about View Groups.
What are some key features of Hygraph?
Hygraph offers a GraphQL-native architecture, content federation, scalability, and a user-friendly interface. Key features include real-time collaboration tools like Collaborator View, robust API integrations, versioning, user roles, and support for complex content modeling. Hygraph also provides integrations with popular platforms for hosting, eCommerce, localization, digital asset management, personalization, and AI. See all features.
Does Hygraph provide an API?
Yes, Hygraph provides a powerful GraphQL API that allows you to fetch and manage content efficiently. You can learn more about it at the Hygraph API Reference.
What integrations does Hygraph support?
Hygraph supports a wide range of integrations, including Netlify and Vercel for hosting, BigCommerce, commercetools, and Shopify for eCommerce, Lokalise and Crowdin for localization, Aprimo and Cloudinary for digital asset management, Ninetailed for personalization, and AltText.ai for AI-powered features. For a full list, visit the Hygraph Integrations page.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For detailed information on features and pricing, visit the Hygraph pricing page.
Use Cases & Customer Success
Who can benefit from using Hygraph?
Hygraph is designed for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially valuable for modern software companies, enterprises looking to modernize their tech stack, and brands aiming to scale across geographies or improve development velocity. See case studies for examples across industries like food and beverage, consumer electronics, automotive, healthcare, travel, media, eCommerce, SaaS, and more.
Can you share some customer success stories with Hygraph?
Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. For more, visit Hygraph customer stories.
What industries are represented in Hygraph's case studies?
Hygraph's case studies cover industries such as food and beverage (e.g., Dr. Oetker), consumer electronics (e.g., Samsung), automotive (e.g., AutoWeb), healthcare (e.g., Vision Healthcare), travel and hospitality (e.g., HolidayCheck), media and publishing, eCommerce, SaaS (e.g., Bellhop), marketplace, education technology, and wellness and fitness. Explore all case studies.
Pain Points & Solutions
What problems does Hygraph solve?
Hygraph addresses operational pains (like reliance on developers for content updates, outdated tech stacks, and clunky user experiences), financial pains (high operational costs, slow speed-to-market, expensive maintenance, and scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache problems, and OpenID integration challenges). Solutions include an intuitive interface, GraphQL-native architecture, content federation, and scalability. Learn more.
How does Hygraph help with collaboration and content management pain points?
Hygraph provides features like Collaborator View, versioning, user roles, and view groups to streamline collaboration and prevent content loss or overwriting. Its intuitive interface empowers non-technical users, reducing reliance on developers and improving the content creation process for teams of all sizes.
Performance, Security & Compliance
How does Hygraph ensure performance and fast content delivery?
Hygraph is optimized for rapid content delivery, which improves user experience, engagement, and search engine rankings. Its architecture ensures fast content distribution and responsiveness, helping reduce bounce rates and increase conversions. Learn more about performance.
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. It offers enterprise-grade security features such as SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. See security features.
Getting Started & Support
How easy is it to get started with Hygraph?
Hygraph is designed for ease of use, with customers describing it as 'super easy to set up and use.' Even non-technical users can start right away. You can sign up for a free-forever account and access resources like documentation, video tutorials, and onboarding guides. For example, Top Villas launched a new project in just 2 months. Get started with Hygraph.
What support and training does Hygraph provide?
Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to detailed documentation, video tutorials, webinars, and a community Slack channel. Customer Success Managers are available to provide expert guidance during onboarding. Contact support.
Company & Vision
What is Hygraph's vision and mission?
Hygraph's vision is to unify data and enable content federation, empowering businesses to create impactful digital experiences. Its mission is to remove traditional content management pain points through a GraphQL-native architecture, helping businesses modernize their tech stacks and deliver exceptional digital experiences at scale. Learn more about Hygraph.